epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.3
Office Staff	4.6
Maintenance	4.8
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	50

Manager's Review Engagement

Percentage of reviews responded to	24%

Manager's Review Reply Time

Average time to respond to reviews	140.38 days

Ratings & Reviews (103 Reviews)

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Noise

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Office Staff

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Grand Plaza Manager

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Verified Resident 772669 • 2015 - 2020 Recommended

Updated 05/26/2020

Reviewed 05/26/2020

The amenities in the building are amazing. The fitness center, pool, computer lab, party room, and etc are my favorite part of the building as well as the staff. The location is also is the best in the city. It's so close and convenient to everything.… See More

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Verified Resident 648939 • 2019 - 2020 Recommended

Updated 05/08/2020

Reviewed 06/05/2019

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Verified Resident 764702 • 2020 Recommended

Updated 05/02/2020

Reviewed 05/02/2020

The overall move-in process was very positive. The maintenance staff was terrific to work with, and assisted throughout the move. The staff provided luggage carts and dollies that made the process of moving a breeze. The units are very spacious compared to our previous units, and… See More

Grand Plaza Manager03/03/2020

Thank you for highlighting your move-in experience with us! We're so glad to hear that our equipment made it a little easier for you to settle into your new space. We're so honored to earn a 5-star review from you! We appreciate the feedback. Welcome to the community! The Grand Plaza Team

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Verified Resident 712746 • 2019 - 2020 Recommended

Updated 04/13/2020

Reviewed 11/01/2019

This is a great place to live there is no doubt about it. The apartments are very nice. All of my neighbors are respectful and I have never ever had a problem with noise in this apartment. The community space is a really nice and I… See More

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Resident • 2017 - 2020 Not Recommended

Updated 04/06/2020

Reviewed 04/06/2020

Not only is this place the loudest apartment building in the entire 10 block area (I hear a siren noise every 30 mins working from home on the 38th floor, as well as horrific drilling, making getting ANY rest / sleeping nearly impossible), it is also… See More

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Verified Resident 755267 • 2020 Recommended

Updated 03/25/2020

Reviewed 03/25/2020

The Grand Plaza is in an excellent location - heart of River North with convenient access to the Red Line, shopping, restaurant and bars. The building is well managed and kept. Apartments are updated with nice appliances, soft close drawers / cabinets, backsplash, and neutral paint… See More

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Verified Resident 748851 • 2020 Recommended

Updated 03/02/2020

Reviewed 03/02/2020

We have only been in the building for a little over a week, but so far everything has been great. The dog run is amazing to have in the building, along with the gym and library. Very excited for summer to hangout by the pool!

Grand Plaza Manager03/03/2020

Our pool is the best! We look forward to the summer also. Glad you are enjoying the dog run.

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Verified Resident 748698 • 2020 Recommended

Updated 03/01/2020

Reviewed 03/01/2020

I enjoyed this experience but do not feel like the website did this apartment building justice. Seeing the newly renovated rooms and options that are being implemented into these rooms and buildings are what won me over!

Grand Plaza Manager03/03/2020

We are glad you like the new finishes in the units!

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Verified Resident 740728 • 2020 Recommended

Updated 01/31/2020

Reviewed 01/31/2020

wonderful amenities, very enticing sale/move-in special, Halli was amazing and very responsive to all of our questions. can't' wait to show off not only our apartment but also the building to our family and friends. so excited about our new home!

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Verified Resident 738790 • 2020 Recommended

Updated 01/24/2020

Reviewed 01/24/2020

It has been great so far. I am very happy with the building so far and everything it has to offer. It is well maintained and in a great location for both work and fun. I look forward to showing others the building and recommending it.… See More

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Verified Resident 713285 • 2016 - 2020 Recommended

Updated 01/13/2020

Reviewed 11/03/2019

Staff is professional, always friendly and makes us feel very valued as residents. The building is meticulously maintained and if every something needs attention it is taken care of immediately. The building offers so many fun events for the residents on a consistent basis and this… See More

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Verified Resident 673653 • 2018 - 2020 Recommended

Updated 01/08/2020

Reviewed 08/05/2019

All is convenient and comfortable. Especially, the maintenance staffs are very polite, diligent and professional. If I have a problems, I always do not have to wait for a long time, the service delivers quickly.

Grand Plaza Manager20/20/2019

Thank you for your 5-star review of our maintenance staff! We value their hard work and dedication to their jobs.

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Verified Resident 722898 • 2016 - 2019 Recommended

Updated 12/03/2019

Reviewed 12/03/2019

Good Building. Great Staff Lobby needs updating. Smoking restrictions need to be enforced. one problem that is not under the buildings control is that the Jewel next door (which is a positive) attracts a number of homeless individuals who can be difficult to deal with See More

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Verified Resident 722102 • 2015 - 2019 Recommended

Updated 11/29/2019

Reviewed 11/29/2019

It's a well-managed building. We get good value for what we pay. Excellent location, terrific view. My only complaint is that I'm actually being required to write a minimum number of characters. 200, to be exact.

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Verified Resident 721660 • 2018 - 2019 Recommended

Updated 11/27/2019

Reviewed 11/27/2019

We have enjoyed living in our current apartment for a year and a half, and in a different unit for two years before that. We love the amenities, especially the pool over the summer, as well as the large fitness center. We have had nothing but… See More

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Verified Resident 721643 • 2019 Recommended

Updated 11/27/2019

Reviewed 11/27/2019

Really liked the community, clean and safe. Staff and residents are good. Pet friendly. Convenient location and access to all daily needs near by. Excellent facilities like gym, steam, sauna, swimming pool, leisure and business center. And yes the coffee (free) is really good.

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Verified Resident 720833 • 2017 - 2019 Recommended

Updated 11/24/2019

Reviewed 11/24/2019

Love grand plaza. Great location and great staff. Everyone has been helpful and I hope to renew my lease when the time comes. No requests other than you keep the high performance up. 200 characters are way too much....

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Verified Resident 719590 • 2019 Recommended

Updated 11/19/2019

Reviewed 11/19/2019

Great location and good layout. Also great amenities--particularly if you have dogs. The onsite laundry and fitness center are also great, as is the convenience of having a full-size JewelOsco downstairs. Depending on the apartment, the views can be phenomenal and have good size balconies as… See More

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Verified Resident 719157 • 2019 Recommended

Updated 11/18/2019

Reviewed 11/18/2019

The apartment complex is great. It has a dog park which my puppy and I really enjoy. They do a great job maintaining it with a super friendly staff. Everyone here is very accommodating and has made my move to Chicago great! See More

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Verified Resident 719099 • 2012 - 2019 Recommended

Updated 11/18/2019

Reviewed 11/18/2019

Great apartment community; plenty of events for residents; great location in the city; complex is located in a popular are in Chicago; accessible to most areas in the city, including restaurants, bars, etc.; close to public transportation (train, taxi, etc.).

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Verified Resident 643969 • 2019 Recommended

Updated 11/18/2019

Reviewed 05/23/2019

This apartment building has the best location but the building does an outstanding job of making it feel homey and like a community. The apartments are up to date and have large layouts and spaces. The amenities are more than one could want and the office… See More

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Verified Resident 718876 • 2019 Recommended

Updated 11/18/2019

Reviewed 11/18/2019

Our experience has been everything as advertised, and more. We couldn't ask for a more responsive or friendly maintenance, leasing, cleaning, and front desk staff. We've thoroughly enjoyed our apartment quality and the quality of all the amenities.

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Verified Resident 718672 • 2019 Recommended

Updated 11/17/2019

Reviewed 11/17/2019

Living at Grand Plaza has been a great experience. Our apartment was brand new/renovated before we moved in which was exactly what we wanted. The amenities are great, and we love the pool! It is a large building, so I understand why the security people are… See More

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Verified Resident 718435 • 2017 - 2019 Recommended

Updated 11/16/2019

Reviewed 11/16/2019

Good place and good people. Been impressed by quick reaction any time it was needed. Even had proactive help from door staff. Some areas of the communities might deserve some refresh (parking and pool area)

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Verified Resident 717819 • 2017 - 2019 Recommended

Updated 11/14/2019

Reviewed 11/14/2019

Very pet friendly, great appenities, can rarely hear neighbors it's super quiet. Love the location! Close to restaurants, bars, Michigan Ave and the loop. I live close to work so I can walk which is a huge perk.

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Features & Amenities

Parking

Indoor Parking

General

24-Hour Door Service
Atrium Lounge
Basketball Court
Business Center
Cabanas
Club Media Room
Clubhouse
Dog Park
Library
Located on Red Line Grand Stop
On Call Maintenance
On-site Dry Cleaning
On-site Retail Shopping
Outdoor Kitchen and Dining Area
Outdoor Running Track
Pool with Sundeck
Resident Events and Local Deals
Smoke Free Community
Spin Bike Room
Steam Room and Sauna
Storage Space

Pets

Dogs Allowed
Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
Pet Limit: 2
Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
Cats Allowed
Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
Pet Limit: 2
Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat

Floor Plans & Pricing

Studio, 1 Bathroom

Price
$2,079 - $2,123
SQ. FT.
690
Available
Avail.
8 Units
Model
UNIT 5

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
870
Available
Avail.
N/A
Model
UNIT 4

View Floor Plan

Price
$2,213 - $2,353
SQ. FT.
735
Available
Avail.
1 Units
Model
UNIT 6

View Floor Plan

Price
$2,594 - $2,799
SQ. FT.
830
Available
Avail.
1 Units
Model
UNIT 2

View Floor Plan

Price
$2,609 - $2,819
SQ. FT.
830
Available
Avail.
3 Units
Model
UNIT 8

View Floor Plan

Price
$2,622 - $2,656
SQ. FT.
900
Available
Avail.
1 Units
Model
UNIT 10

View Floor Plan

Price
$2,653 - $2,778
SQ. FT.
820
Available
Avail.
1 Units
Model
UNIT 9

View Floor Plan

Price
$2,666 - $2,705
SQ. FT.
820
Available
Avail.
3 Units
Model
UNIT 3

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,320
Available
Avail.
N/A
Model
UNIT 11

View Floor Plan

Price
$3,356
SQ. FT.
1,325
Available
Avail.
1 Units
Model
UNIT 1

View Floor Plan

Price
$3,681 - $3,826
SQ. FT.
1,210
Available
Avail.
3 Units
Model
UNIT 7

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Sophisticated & Timeless Grand Plaza Chicago River North Apartments Grand Plaza Chicago offers an incredible location where comfort meets downtown luxury; welcome to our upscale Chicago River North apartments. Homes here range from elegant studios to sophisticated penthouses, all of which offer stunning amenities. One look is all you’ll need to appreciate our attention to detail and eye for luxury; our community of River North apartments features amenities like an onsite market, an outdoor heated pool, a running track, saunas, a 24-hour concierge, and a state-of-the-art fitness center. Our premium apartment homes offer you a first-class living space in the sky, featuring granite counters, stainless appliances, wood floors, balconies, and several additional luxuries, all in a pet-friendly community. Experience the amazing lifestyle Grand Plaza in River North has to offer; contact our professional staff for more information.