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Grand Plaza

540 North State Street, Chicago, IL 60654
(2205 Reviews & Surveys)
$2,186 - $7,694/mo
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Move-In Specials

Apply within 48 hours of your initial tour of a select residence and get your $450 admin fee credited. Restrictions apply. Contact us for details.

Floor Plans & Pricing

Studio

UNIT 5 (Studio)

Studio, 1 Bath | 690 sq. ft.

$2,186 - $4,375

2 Available Units

See Floor Plan Details

1 Bedroom

UNIT 10 (1BR/1BA)

1 Bed, 1 Bath | 885 - 900 sq. ft.

$2,595 - $4,875

6 Available Units

See Floor Plan Details

UNIT 3 (1BR/1BA)

1 Bed, 1 Bath | 820 sq. ft.

$2,651 - $4,806

6 Available Units

See Floor Plan Details

UNIT 8 (1BR/1BA)

1 Bed, 1 Bath | 820 sq. ft.

$2,599 - $4,581

3 Available Units

See Floor Plan Details

UNIT 6 (1BR/1BA Conv)

1 Bed, 1 Bath | 735 sq. ft.

$2,206 - $4,554

1 Available Unit

See Floor Plan Details

UNIT 9 (1BR/1BA)

1 Bed, 1 Bath | 820 sq. ft.

$2,588 - $4,147

1 Available Unit

See Floor Plan Details

UNIT 4 (1BR/1BA)

1 Bed, 1 Bath | 870 sq. ft.

$2,792 - $4,844

1 Available Unit

See Floor Plan Details

UNIT 2 (1BR/1BA)

1 Bed, 1 Bath | 830 sq. ft.

Not Available

See Floor Plan Details

2 Bedrooms

UNIT 7 (2BR/2BA)

2 Beds, 2 Baths | 1,210 sq. ft.

$3,734 - $7,285

3 Available Units

See Floor Plan Details

UNIT 1 (2BR/2BA)

2 Beds, 2 Baths | 1,325 sq. ft.

$3,740 - $7,694

2 Available Units

See Floor Plan Details

UNIT 11 (2BR/2BA)

2 Beds, 2 Baths | 1,320 sq. ft.

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

3.5

Grounds

4.4

Safety

4.0

Office Staff

4.6

Maintenance

4.6

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

65

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.82 days

View Community Timeline
View Community Timeline

Grand Plaza Reviews

(345)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1221448

Verified Resident 2024

1/29/2024

Be aware of this building, management is not interested in doing a good job and delivering service to their residents. They are more interested in having a unit occupied even if it means that the unit is not ready to be occupied by tenants. When… See More >
    Manager

    1/30/2024

    Grand Plaza
    Thank you for bringing your concerns to our attention. We want to assure you that our management team has been actively engaged in communication with you and is diligently working alongside our maintenance team to resolve the issues you've raised. We understand the importance of addressing any concerns promptly and have been proactive in our approach. If there are any specific details or additional information you'd like to share, please feel free to let us know. We are here to ensure your living experience is comfortable and enjoyable. - The Grand Plaza Team
    Review Author Icon

    Resident 1219401

    Verified Resident 2024

    1/22/2024

    Most apartments are brand new, so the flooring is all new hardwood, new steel kitchen appliances, and white cabinets. The lighting is amazing, when looking for an apartment, I wanted good lighting, and this place has amazing lighting. All other residents I have met thus… See More >
      Manager

      1/23/2024

      Grand Plaza
      Thank you for the high praise! Everything at Grand Plaza was designed with our residents' comfort in mind. It's wonderful to hear that you're enjoying all of the features of our community. We hope you continue to love it here! - The Grand Plaza Team

      Updated Review

      Review Author Icon

      Resident 1197153

      Verified Resident 2023 - 2024

      1/10/2024

      This is a great community building with tons of awesome amenities and friendly staff. It's in a super convenient location and I feel very safe when I enter the building. The rent is a little high but definitely worth what you pay for.

        Manager

        1/10/2024

        Grand Plaza
        Thanks for your review! We're delighted that you love our convenient location, beautiful amenities, and friendly team. Please don't hesitate to reach out to our office if you ever need anything. We're always happy to help! -The Grand Plaza Team
        Review Author Icon

        Resident 1213194

        Verified Resident 2023 - 2024

        1/1/2024

        N/A haven't been living here at Grand Plaza long enough. ???????????????????????????????????????????????????????????

          Manager

          1/1/2024

          Grand Plaza
          Thank you for choosing Grand Plaza as your home. We're proud to offer a wonderful community and excellent service for our residents. We hope you continue to enjoy your time here! - The Grand Plaza Team
          Review Author Icon

          Resident 1212322

          Verified Resident 2021 - 2023

          12/28/2023

          This apartment complex has pretty good amenities. The maintenance staff responds quickly to any concerns you have and is very helpful. It is in a great location, walking distance to many places and right by the Red Line (but it is underground so not noisy).… See More >
            Manager

            12/28/2023

            Grand Plaza
            We're proud to offer a wonderful place to call home here at Grand Plaza! Thank you for the recognition. We appreciate your positive rating and hope you continue to enjoy your time in our community! - The Grand Plaza Team

            Updated Review

            Review Author Icon

            Resident 1001448

            Verified Resident 2023

            12/14/2023

            Overrated. Other than the location and the views there are not much to like about this building. Very noisy and crime infested area recently and lots of issues with apartments and the building general.

              Manager

              12/18/2023

              Grand Plaza
              Thank you for sharing your feedback with us. The care and comfort of our residents is our top priority. We take your feedback very seriously and would appreciate the chance to speak further about your concerns. Please stop by our office at your earliest convenience so that we can work towards resolving these issues. -The Grand Plaza Team
              Review Author Icon

              Resident 1204934

              Verified Resident 2023

              12/4/2023

              I had a friend recommend this apartment building and from the first time I stepped into the building, I knew it was a perfect fit. The staff is so friendly and welcoming, the common spaces are always clean, the amenities are amazing, the building is… See More >
                Manager

                12/5/2023

                Grand Plaza
                Thank you for the amazing feedback! At Grand Plaza, we take pride in providing a wonderful environment that every resident loves. We are committed to maintaining excellent service and a well-kept community. Your recognition is truly appreciated, and we will continue to do our best to uphold this great work! -The Grand Plaza Team
                Review Author Icon

                Resident 1204092

                Verified Resident 2022 - 2023

                12/1/2023

                This building is located in a great city location- near public transit and things to do. Units have adequate square footage for the price. The community center and gym are clean and the office staff is always responsive. Would recommend.

                  Manager

                  12/3/2023

                  Grand Plaza
                  Hi, thank you for taking the time to share your review. We're happy to know that you're enjoying your stay and we look forward to continuing to provide you with a wonderful living experience. Should you ever run into any issues, please don't hesitate to contact our team. We're always happy to help! - The Grand Plaza Team
                  Review Author Icon

                  Resident 1203933

                  Verified Resident 2019 - 2023

                  12/1/2023

                  The management and staff are friendly and professional. Maintenance responds quickly and fixes problem immediately. For example, our clothes dryer broke. Within hours, they had replaced it with a new unit. We started in a large one bedroom and moved to a larger… See More >
                    Manager

                    12/1/2023

                    Grand Plaza
                    Thank you so much for your 5-star review! Our team is so pleased to find out that you find our services prompt and helpful, and that you are enjoying your living experience at Grand Plaza. We're feeling just as lucky to have you as a resident! -The Grand Plaza Team
                    Review Author Icon

                    Resident 1203778

                    Verified Resident 2022 - 2023

                    11/30/2023

                    As a lifelong Chicagoan and city worker, I love this building. Maintenance staff has been efficient, door staff is friendly and and personable. Community events, very well maintained common areas and the POOL. The best part of living here is being steps from everything. This… See More >
                    Manager

                    12/4/2023

                    Grand Plaza
                    Thank you for taking the time to share your thoughts and for letting us know that you're enjoying our community overall. We'd appreciate the opportunity to address your feedback directly and learn more about how we can further improve your living experience. Our team would be happy to connect with you, so please contact our office when you have a chance. Thanks again, and we hope to ensure a five-star experience moving forward. -The Grand Plaza Team
                    Review Author Icon

                    Resident 1203734

                    Verified Resident 2023

                    11/30/2023

                    Although we've only been at Grand Plaza for 6 months, so far everything has been great. From the staff, amenities, apartment space/layout, location and the price we were able to get, it couldn't be beat. We look forward to the remainder of our lease and… See More >
                      Manager

                      11/30/2023

                      Grand Plaza
                      It's always so wonderful when our team hears about how happy our residents are with their stay in our community! We're glad that you enjoy a lot of our convenient amenities and that you like your spacious apartment! We are delighted that you feel at home at Grand Plaza, and we hope you decide to renew your lease in our wonderful community. Hope to catch up with you soon! -The Grand Plaza Team
                      Review Author Icon

                      Resident 1203659

                      Verified Resident 2023

                      11/30/2023

                      It's been great. I'd prefer a call each time someone visits or delivers food. Sometimes people just make it up to the apartment without any prior notification. Access to the grills all year round would be nice as well

                        Manager

                        11/30/2023

                        Grand Plaza
                        We do our best to ensure a great experience and community upkeep, so thank you for taking the time to recognize our efforts in doing so. Feel free to reach out to our office if you have concerns or suggestions. We are here to help! Have a great day. -The Grand Plaza Team
                        Review Author Icon

                        Resident 1203493

                        Verified Resident 2023

                        11/29/2023

                        I love the people here. All seem to be young adults with the same mindset and busy schedule as myself. The facilities are very nice and the balcony is awesome. Coming home to a beautiful sunset is great.

                          Manager

                          11/30/2023

                          Grand Plaza
                          We appreciate you for posting a positive review! We are so pleased to know how much you enjoy our amazing team and beautiful facilities. Thank you for calling Grand Plaza your home, and have a wonderful day! -The Grand Plaza Team
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                          Resident 1203394

                          Verified Resident 2019 - 2023

                          11/29/2023

                          The building elevators constantly smells like piss. They have laid down a large door mat in the elevator year round which i imagine is just soaked in piss. They used to only do that in the winter and cleaned it enough for it… See More >
                            Manager

                            11/30/2023

                            Grand Plaza
                            Thank you for sharing your thoughts and concerns. We're really disappointed that we aren't meeting your expectations and hope that we can restore your experience to meet our standards. When you have a moment, please reach out to our office directly so that we may collaborate to ensure a better residency. We hope to connect and improve your time soon! -The Grand Plaza Team
                            Review Author Icon

                            Resident 1203351

                            Verified Resident 2023

                            11/29/2023

                            This is a really great apartment. It's in a great location near downtown but feels safe with 24/7 doorman. Right off the red line for a quick commute. It is very organized with packages, waste disposal, and maintenance of common areas. Happy hours and free… See More >
                              Manager

                              11/29/2023

                              Grand Plaza
                              Thank you for taking the time to highlight our community wonderfully! Earning your stellar review is important to us, and we love learning that we are meeting your expectations. If there's ever anything we can do for you, please don't hesitate to let us know. Have a great day! -The Grand Plaza Team
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                              Resident 1201521

                              Verified Resident 2023

                              11/21/2023

                              Already answered. Unsafe and dirty common areas. Poor security _______________________________[_[[[[[[_______________\\__\

                                Manager

                                11/27/2023

                                Grand Plaza
                                Thank you for leaving us a review. Our team is always here to ensure resident happiness, so please reach out to our office at your earliest convenience. We'd like to address your requests promptly and collaborate to ensure a five-star experience moving forward. Thank you, and we look forward to connecting. -The Grand Plaza Team

                                Updated Review

                                Review Author Icon

                                Resident 1080785

                                Verified Resident 2022 - 2023

                                11/21/2023

                                It is great. Very conveniently located and people are nice around this area. I feel welcome into the apartment building by the doorman and community events help make the stay here fun which is always a good thing

                                  Manager

                                  11/21/2023

                                  Grand Plaza
                                  Thank you for your review. We're delighted to know that you are enjoying your stay with us. We look forward to having you as a happy resident for more years to come! Feel free to let us know if you have concerns or suggestions. Have a good day! -The Grand Plaza Team
                                  Review Author Icon

                                  Resident 1201455

                                  Verified Resident 2022 - 2023

                                  11/21/2023

                                  Love the community! It has been a blast living at Grand Plaza. Really enjoy all of the amenities and the location is very ideal. Love the space of my room and the staff makes it very easy to get a problem fixed.

                                    Manager

                                    11/21/2023

                                    Grand Plaza
                                    Thank you for your awesome review! We strive to provide the best in apartment living, so we’re happy to read that you are enjoying our location, spacious living, and prompt service! We look forward to continuing to provide you with a wonderful living experience at Grand Plaza. Have a good day! -The Grand Plaza Team
                                    Review Author Icon

                                    Resident 1201454

                                    Verified Resident 2023

                                    11/21/2023

                                    Love the building, amenities, fast elevators, pool! Grand Plaza does a great job of communicating events as well - they host tons of fun happy hours and have great food for their events. Awesome location too!

                                      Manager

                                      11/21/2023

                                      Grand Plaza
                                      Thank you for your review! We are so pleased to read that you enjoy our events, good service, and beautiful amenities. We look forward to continuing to provide you with outstanding service and amenities for years to come! -The Grand Plaza Team

                                      Updated Review

                                      Review Author Icon

                                      Resident 1080633

                                      Verified Resident 2022 - 2023

                                      11/21/2023

                                      This aparment building hosts great events. The building is dog firendly. The higher north facing apartments have an amazing view! I would recommend this place to a friend. The neighborhood is very lievely with many things to do.

                                        Manager

                                        11/21/2023

                                        Grand Plaza
                                        Thanks for the stellar review! We're delighted to read that you are enjoying our events, apartment view, and pet-friendly amenities. We look forward to continuing to have you as a happy resident for years to come! -The Grand Plaza Team
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                                        Resident 1200880

                                        Verified Resident 2022 - 2023

                                        11/19/2023

                                        Management hosts many resident events, the staff is very nice, and the building has a great dog run which is especially convenient in the winter and late at night. Great location in the River North neighborhood with access to many restaurants and theatres.

                                          Manager

                                          11/20/2023

                                          Grand Plaza
                                          Thank you so much for taking the time to review Grand Plaza! It's our goal to provide the best for our residents and their furry friends, so we're delighted that you love everything we have to offer. Thanks again for your review and we look forward to continuing to provide you with a wonderful living experience! -The Grand Plaza Team
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                                          Resident 1200791

                                          Verified Resident 2023

                                          11/19/2023

                                          Building is great overall - nice amenities, staff, and facilities. River north can be an extremely noisy and active neighborhood, so please factor that into any decision you make. That said, the access from the building is unmatched - multiple grocery stores steps away, a… See More >
                                            Manager

                                            11/20/2023

                                            Grand Plaza
                                            We appreciate it when residents tell us how happy they are in our community and also when you share how we can improve. If you'd like to set up a time to go over your suggestions, please contact our office. We hope to speak with you soon and look forward to making you happier in our community. -The Grand Plaza Team
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                                            Resident 1200450

                                            Verified Resident 2023

                                            11/17/2023

                                            Great value for your money. Lots of space in the apartment units. Very big fitness center. Dog friendly is a big plus. And great location. Main issue is the elevators- they seem to breakdown once a week.

                                              Manager

                                              11/19/2023

                                              Grand Plaza
                                              We're thrilled you find great value in our community! We appreciate your feedback on the elevator issue and assure you that we're actively working on resolving this to ensure a seamless experience for all residents. Thank you for choosing us, and we look forward to continually improving your stay! -The Grand Plaza Team
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                                              Resident 1200055

                                              Verified Resident 2023

                                              11/16/2023

                                              I have enjoyed living in the apartment complex and appreciate the sense of community! I was referred to this apartment complex by a friend and it has lived to to my expectation. It is kept very clean and everyone is super friendly!

                                                Manager

                                                11/16/2023

                                                Grand Plaza
                                                Seeing our residents highlight our community is always rewarding, and we're delighted to learn that you thoroughly enjoyed your time with us. We appreciate that you took the time to review Grand Plaza! Thank you. -The Grand Plaza Team

                                                Updated Review

                                                Review Author Icon

                                                Resident 842635

                                                Verified Resident 2020 - 2023

                                                11/16/2023

                                                It is a very friendly building with amenities that are second to none. If you live in a high rise, it has debatably some of the best views in the city. There is unlimited nightlife surrounding the building, and any type of restaurant… See More >
                                                  Manager

                                                  11/16/2023

                                                  Grand Plaza
                                                  Thanks for the stellar review! We're delighted to read that you are enjoying our convenient location. We look forward to continuing to have you as a happy resident for years to come! -The Grand Plaza Team

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer and Dryers
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed. Pet Limit: 2. Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed. Pet Limit: 2. Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Balcony
                                                  • Basketball Court
                                                  • Clubhouse
                                                  • Dog Park
                                                  • Door Attendant
                                                  • Fitness Center
                                                  • Floor to Ceiling Windows
                                                  • On-Site Maintenance
                                                  • Outdoor Kitchen and Dining Area
                                                  • Outdoor Running Track
                                                  • Pool with Sundeck
                                                  • Poolside Cabanas
                                                  • Quartz Countertops
                                                  • Spacious Floor Plans
                                                  • Stainless Steel Appliances
                                                  • Storage Space
                                                  • Wood Floors
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                                                  Leasing

                                                  Grand Plaza offers sophisticated rental residences in River North, an impressive entertainment district in the heart of downtown Chicago. Our pet-friendly apartment homes include efficient studios, as well as expansive convertible, one-, two-, and three-bedroom floor plans that feature private balconies, granite countertops, stainless steel appliances, and in-unit washers and dryers. Enjoy over 50,000 square feet of community amenities, such as our outdoor heated pool, sundeck, running track, state-of-the-art fitness center and on-site market. Grand Plaza puts you steps from every landmark and famous location that makes Chicago great. Imagine yourself Living Grand.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Draper and Kramer

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  How is Grand Plaza Rated?
                                                  Based on 2205 number of votes by renters, Grand Plaza is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Grand Plaza?
                                                  Grand Plaza is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Grand Plaza is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Grand Plaza?
                                                  Grand Plaza is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Grand Plaza?
                                                  Grand Plaza is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Grand Plaza is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Grand Plaza?
                                                  Grand Plaza is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 0.82 days to their community reviews in the past year.
                                                  Who manages Grand Plaza?
                                                  Draper and Kramer
                                                  What is the pet policy at Grand Plaza?
                                                  Cats Allowed
                                                  Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
                                                  Pet Limit: 2
                                                  Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
                                                  Dogs Allowed
                                                  Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
                                                  Pet Limit: 2
                                                  Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath
                                                  What is the move-in special?
                                                  Apply within 48 hours of your initial tour of a select residence and get your $450 admin fee credited. Restrictions apply. Contact us for details.

                                                  Contact Property

                                                  Grand Plaza

                                                  February 2024

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                                                  Baths

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                                                  Grand Plaza is a 690 - 1,325 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,186 - $7,694. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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