Number of reviews in the past 365 days | 60 |
Percentage of reviews responded to | 85% |
Average time to respond to reviews | 33.58 days |
Contact Property
Grand Plaza
540 North State Street
Chicago, IL 60654
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 60 |
Percentage of reviews responded to | 85% |
Average time to respond to reviews | 33.58 days |
We're glad you are having a good experience overall. However, if you'd like to discuss your feedback with us, please reach out. We are always happy to hear ways we can make Resident's stays even better. -The Grand Plaza Team
Thank you for reviewing Grand Plaza. We aim for resident satisfaction and it's great to know that we're on the right track. -The Grand Plaza Team
We're glad you're enthused to move in. We are enthused to have you. If you ever have any feedback on how we can accommodate you any better, please let us know. We are here to give you a great experience. -The Grand Plaza Team
Thank you for your feedback. We'd like to learn more about your feedback in regard to layout so we may work to improve your stay. Please contact our office so we may discuss any concerns or suggestions you may have. We look forward to connecting! -The Grand Plaza Team
We appreciate you rating our community. We value your insight and look forward to continuing to provide you with a 4.5-star experience! -The Grand Plaza Team
Thank you so much for your recommendation! We're pleased that you recognized our efforts in making Grand Plaza a place you can call home. We look forward to continuing to provide the same high-quality service for years to come. -The Grand Plaza Team
Thank you for your 5-star review. It's our goal to provide a community that residents are proud to call home, and we're happy to know we've succeeded.-The Grand Plaza Team
Thank you for your review. We work hard to provide residents with a great experience and look forward to continuing to do the same for you! -The Grand Plaza Team
Thank you for rating our community. We're happy to make you feel right at home and hope to continue exceeding your expectations! -The Grand Plaza Team
Thank you for your rating. It's great to know that you're enjoying your time here, and we're happy to keep making that happen! -The Grand Plaza Team
Thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing Grand Plaza as your home! -The Grand Plaza Team
Thank you for your review. We are sorry to hear that you may not stay with us. We want to make sure that we are working with our residents and are always open to hearing how we can do better. If you'd like us to see what we can do to give you a better experience, please reach out to our office. We'd be happy to work with you. -The Grand Plaza Team
Thank you for your kind review. We're so glad that we can be the perfect fit for you in terms of location and that you love our team. We want to make sure you keep having a great experience, so if you need anything from us, please, let us know. -The Grand Plaza Team
Thank you for your 5-star review. We appreciate your recognition and will do our best to keep up the great work! -The Grand Plaza Team
Thank you for choosing Grand Plaza as your home. We're delighted to know that we've provided you with a great experience and hope to continue exceeding your expectations. -The Grand Plaza Team
Thank you for sharing your experience! As you know, the comfort of our residents always comes first. We appreciate that you've highlighted Chris and Pierre, and we're confident that you will continue to experience the same high-quality service from us throughout your time here. Welcome home! -The Grand Plaza Team
We're glad to hear you're loving our downtown location and amenities. It's always our goal for our residents to feel at home with us and comfortable. Given that, if you would like to discuss rent or have any feedback, please reach out to the office. We'd love to be able to help you, and we'd love to have you longer than just a year! -The Grand Plaza Team
Thank you for your 4.5-star rating. It's great to know that you're enjoying your time at our community and we're excited to keep making that happen. -The Grand Plaza Team
Thank you for highlighting Grand Plaza. We're happy that our hard work and commitment to excellence has not gone unnoticed. We appreciate your 4.5 stars and look forward to continuing to make you feel right at home! -The Grand Plaza Team
We're glad you've had a great experience with us Thank you for highlighting our community and pointing out your favorite amenities. We're always here to help and will be sure to keep up the great work. -The Grand Plaza Team
Thank you for recommending Grand Plaza. We aim for resident satisfaction, and it's great to know that we're on the right track. Thank you fo living with us. -The Grand Plaza Team
N/A
690
N/A
UNIT 5
N/A
900
N/A
UNIT 10
$2,064 - $2,132
735
5 Units
UNIT 6
$2,282 - $2,455
830
6 Units
UNIT 8
$2,303 - $2,358
820
3 Units
UNIT 9
$2,312 - $2,440
820
3 Units
UNIT 3
$2,377 - $2,603
870
1 Units
UNIT 4
$2,461 - $2,598
830
2 Units
UNIT 2
N/A
1,210
N/A
UNIT 7
N/A
1,320
N/A
UNIT 11
$3,304 - $3,556
1,325
2 Units
UNIT 1
Sophisticated & Timeless Grand Plaza Chicago River North Apartments Grand Plaza Chicago offers an incredible location where comfort meets downtown luxury; welcome to our upscale Chicago River North apartments. Homes here range from elegant studios to sophisticated penthouses, all of which offer stunning amenities. One look is all you’ll need to appreciate our attention to detail and eye for luxury; our community of River North apartments features amenities like an onsite market, an outdoor heated pool, a running track, saunas, a 24-hour concierge, and a state-of-the-art fitness center. Our premium apartment homes offer you a first-class living space in the sky, featuring granite counters, stainless appliances, wood floors, balconies, and several additional luxuries, all in a pet-friendly community. Experience the amazing lifestyle Grand Plaza in River North has to offer; contact our professional staff for more information.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Grand Plaza
540 North State Street
Chicago, IL 60654