Ratings & Prices for Grand Plaza, Chicago, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.2
Office Staff	4.5
Maintenance	4.7
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	3.9/5

Review Count

Number of reviews in the past 365 days	60

Manager's Review Engagement

Percentage of reviews responded to	85%

Manager's Review Reply Time

Average time to respond to reviews	33.58 days

Ratings & Reviews (159 Reviews)

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Verified Resident • vrp • 2020 - 2021

02/22/2021

Staff and maintenance are very good and helpful. New package room is nice. The internet service provider here is horrible and there are no other options. Expect outages when you least expect it, especially during work hours.

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Grand Plaza Manager

02/22/2021

We're glad you are having a good experience overall. However, if you'd like to discuss your feedback with us, please reach out. We are always happy to hear ways we can make Resident's stays even better. -The Grand Plaza Team

Verified Resident • vrp • 2020 - 2021

02/08/2021

Grand Plaza offered a variety of amazing amenities. The door staff as well as maintenance were always so friendly. Location was great, you walk outside and there is everything you could possibly need!

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Grand Plaza Manager

02/10/2021

Thank you for reviewing Grand Plaza. We aim for resident satisfaction and it's great to know that we're on the right track. -The Grand Plaza Team

Verified Resident • vrp • 2021

01/11/2021

So far, our experience at the grand Plaza has been good. The maintenance man was a bit rude when we moved in, but all other staff of been very accommodating. The apartment itself is very nice, and the location is perfect. We are looking forward to… See More

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Grand Plaza Manager

01/11/2021

We're glad you're enthused to move in. We are enthused to have you. If you ever have any feedback on how we can accommodate you any better, please let us know. We are here to give you a great experience. -The Grand Plaza Team

Verified Resident • vrp • 2020

12/28/2020

It's a great location but the units are outdated. No overhead lighting so you need several lamps. The appliances are old and unreliable. The bathroom is laid out strangely and the kitchen is inefficient - definitely not good for someone who cooks.

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Grand Plaza Manager

12/28/2020

Thank you for your feedback. We'd like to learn more about your feedback in regard to layout so we may work to improve your stay. Please contact our office so we may discuss any concerns or suggestions you may have. We look forward to connecting! -The Grand Plaza Team

Verified Resident 856695 • vrp • 2020

12/23/2020

This was the worse move in process I have ever experienced. Apartment was not properly cleaned, the appliances are in poor condition, the walls of the unit have cracks, and the staff other than the front door staff is terrible. I would never recommend anyone to… See More

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Verified Resident 847254 • vrp • 2015 - 2020

11/25/2020

We have lived in this building for over 5 years and have really enjoyed all of the building activities as well as the outdoor amenities. It is also nice to have a jewel downstairs and plenty of restaurants in walking distance.

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Grand Plaza Manager

12/01/2020

We appreciate you rating our community. We value your insight and look forward to continuing to provide you with a 4.5-star experience! -The Grand Plaza Team

Verified Resident 847175 • vrp • 2018 - 2020

11/25/2020

Door staff and maintenance staff are very responsive and respectful. They are always welcoming when I enter and leave the building. Maintenance staff produces work of good quality And is quickly responsive.

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Verified Resident 712517 • vrp • 2018 - 2020

11/22/2020

This is a great community and they provide many great amenities and events to provide a sense of social culture within the building. The staff has always been fantastic and make you feel comfortable. Grand plaza has been a great home.

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Grand Plaza Manager

11/23/2020

Thank you so much for your recommendation! We're pleased that you recognized our efforts in making Grand Plaza a place you can call home. We look forward to continuing to provide the same high-quality service for years to come. -The Grand Plaza Team

anonymous • vrp • 2020

11/20/2020

BEWARE! Do not rent at Grand Plaza! The floors in this building are severely slanted (2.5 inches+) and the leasing staff and management do not disclose this to you even though they are well aware of the problem. The slant is so drastic in my unit… See More

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Verified Resident 722102 • vrp • 2020

Updated Review

11/19/2020

We lived in a one-bedroom unit here for five years and simply outgrew it. We now live in a two-bedroom unit, higher up, and we love everything about it. The building staff is perfect - professional, personable. The rent is a little steep, of course, but… See More

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Grand Plaza Manager

11/19/2020

Thank you for your 5-star review. It's our goal to provide a community that residents are proud to call home, and we're happy to know we've succeeded.-The Grand Plaza Team

Previous Review

· 09/10/2020

Verified Resident 717555 • vrp • 2019 - 2020

11/18/2020

Grand plaza is a great place to live in the heart of downtown Chicago. The place is clean and has updated units. An underrated factor to the Grand Plaza units are their size. Most new places in Chicago are very small. The staff is friendly and… See More

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Grand Plaza Manager

11/19/2020

Thank you for your review. We work hard to provide residents with a great experience and look forward to continuing to do the same for you! -The Grand Plaza Team

Verified Resident 755267 • vrp • 2020

11/18/2020

The Grand Plaza is a wonderful place to live. Great neighborhood and central to everything River North has to offer. The amenities are clean and very spacious. The gym can certainly replace other gym memberships; the pool is well kept and gets plenty of sun; and… See More

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Grand Plaza Manager

11/19/2020

Thank you for rating our community. We're happy to make you feel right at home and hope to continue exceeding your expectations! -The Grand Plaza Team

Verified Resident 844982 • vrp • 2020

11/18/2020

I have loved every minute at this community. The things that provoked me to sign the lease was access to CTA, groceries, rent specials, and pet-friendly environment! I love how there is a gym on site and how quickly maintenance gets back to you if there… See More

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Grand Plaza Manager

11/19/2020

Thank you for your rating. It's great to know that you're enjoying your time here, and we're happy to keep making that happen! -The Grand Plaza Team

Verified Resident 844484 • vrp • 2020

11/16/2020

The staff at Grand Plaza is great. Everyone is always responsive and friendly. The amenity floor is very well kept and the staff cleans the common areas often. The residents are awesome, it's a pet friendly building and overall the community of people who live here… See More

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Grand Plaza Manager

11/17/2020

Thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing Grand Plaza as your home! -The Grand Plaza Team

Verified Resident 720833 • vrp • 2017 - 2020

11/16/2020

Good property. Good frontline staff. Covid has caused the closure of a lot of the businesses in our area. Its also disrupted the norm in the building. I don't think GP responded as well as other buildings, but It is new territory. Lots of newer properties… See More

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Grand Plaza Manager

11/17/2020

Thank you for your review. We are sorry to hear that you may not stay with us. We want to make sure that we are working with our residents and are always open to hearing how we can do better. If you'd like us to see what we can do to give you a better experience, please reach out to our office. We'd be happy to work with you. -The Grand Plaza Team

Verified Resident 844254 • vrp • 2020

11/16/2020

Great staff, clean building, responsive maintenance, decent people, ease of use, great elevator no issues, management responsive as well. Location is great as well. Easy for commuting. Whole food and jewel extremely close as well as TJs

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Grand Plaza Manager

11/17/2020

Thank you for your kind review. We're so glad that we can be the perfect fit for you in terms of location and that you love our team. We want to make sure you keep having a great experience, so if you need anything from us, please, let us know. -The Grand Plaza Team

Verified Resident 712515 • vrp • 2019 - 2020

11/16/2020

We love everything about this location and amenities. I would recommend this to anyone looking for a great experience in the River North area. The staff is so firendly and helpful too. You will not be disappointed See More

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Grand Plaza Manager

11/17/2020

Thank you for your 5-star review. We appreciate your recognition and will do our best to keep up the great work! -The Grand Plaza Team

Verified Resident 843930 • vrp • 2020

11/15/2020

This is surely a great community. Grand Plaza has everything. Literally. View. Environment. Safety. I mean if you want to know what it feels like to live in Chicago, then move here. Everything isn't perfect but it surely does feel like home.

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Grand Plaza Manager

11/17/2020

Thank you for choosing Grand Plaza as your home. We're delighted to know that we've provided you with a great experience and hope to continue exceeding your expectations. -The Grand Plaza Team

Verified Resident 712632 • vrp • 2020

11/14/2020

Great apartment, great building, great location and fantastic amenities. Grand plaza really has it all. You'll pay for it, but its worth it! The staff are super friendly too, shoutout to Pierre and Chris! Really I have little, if anything, bad to say!

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Grand Plaza Manager

11/17/2020

Thank you for sharing your experience! As you know, the comfort of our residents always comes first. We appreciate that you've highlighted Chris and Pierre, and we're confident that you will continue to experience the same high-quality service from us throughout your time here. Welcome home! -The Grand Plaza Team

Verified Resident 842635 • vrp • 2020

11/11/2020

Building is fine, hard to have an accurate opinion during this year due to the pandemic. Location is great, obviously being in the heart of the city. Building and amenities are beautiful. Everyone in the building, staff and residents, all seem to be great people. Hope… See More

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Grand Plaza Manager

11/13/2020

We're glad to hear you're loving our downtown location and amenities. It's always our goal for our residents to feel at home with us and comfortable. Given that, if you would like to discuss rent or have any feedback, please reach out to the office. We'd love to be able to help you, and we'd love to have you longer than just a year! -The Grand Plaza Team

Verified Resident 842616 • vrp • 2007 - 2020

11/11/2020

The community is amazing door staff are so wonderful maintenance is great management is very responsive and the dog park could use a little updating with heat lamps and neuter but otherwise so awesome to have in the building!

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Grand Plaza Manager

11/13/2020

Thank you for your 4.5-star rating. It's great to know that you're enjoying your time at our community and we're excited to keep making that happen. -The Grand Plaza Team

Verified Resident 712519 • vrp • 2019 - 2020

11/11/2020

It's fine - I don't think they handled the pandemic well or all the violence that is happening outside to keep us safe. Would like the common areas to be cleaned more and would like the property to care for those who stuck with them through… See More

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Verified Resident 842615 • vrp • 2020

11/11/2020

Great experience living in this building. The staff (leasing office, maintenance, door staff) are always friendly and helpful. The units are very spacious and the appliances are modern and in good condition. There are great amenities available to all residents and the location is convenient. The… See More

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Grand Plaza Manager

11/13/2020

Thank you for highlighting Grand Plaza. We're happy that our hard work and commitment to excellence has not gone unnoticed. We appreciate your 4.5 stars and look forward to continuing to make you feel right at home! -The Grand Plaza Team

Verified Resident 740728 • vrp • 2020

11/11/2020

Can't say enough nice things about living here -- the value is phenomenal, the amenities are second to none, and we feel safe and welcome! The apartment features are amazing (washer/dryer in unit, microwave, dishwasher, apartment layout), but the community is just as impressive.

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Grand Plaza Manager

11/13/2020

We're glad you've had a great experience with us Thank you for highlighting our community and pointing out your favorite amenities. We're always here to help and will be sure to keep up the great work. -The Grand Plaza Team

Verified Resident 842560 • vrp • 2020

11/11/2020

Great experience so far - newly renovated unit with a balcony and great amenities (especially the pool area and the gym) at an affordable price. I took advantage of some promotions as well. Would recommend to a friend.

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Grand Plaza Manager

11/13/2020

Thank you for recommending Grand Plaza. We aim for resident satisfaction, and it's great to know that we're on the right track. Thank you fo living with us. -The Grand Plaza Team

•

Updated Review

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Features & Amenities

Parking

Indoor Parking

General

24-Hour Door Service
Atrium Lounge
Basketball Court
Business Center
Cabanas
Club Media Room
Clubhouse
Dog Park
Library
Located on Red Line Grand Stop
On Call Maintenance
On-site Dry Cleaning
On-site Retail Shopping
Outdoor Kitchen and Dining Area
Outdoor Running Track
Pool with Sundeck
Resident Events and Local Deals
Smoke Free Community
Spin Bike Room
Steam Room and Sauna
Storage Space

Pets

Cats Allowed
Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
Pet Limit: 2
Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
Dogs Allowed
Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
Pet Limit: 2
Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
690
Available
Avail.
N/A
Model
UNIT 5

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
900
Available
Avail.
N/A
Model
UNIT 10

View Floor Plan

Price
Price
$2,064 - $2,132
SQ. FT.
735
Available
Avail.
5 Units
Model
UNIT 6

View Floor Plan

Price
Price
$2,282 - $2,455
SQ. FT.
830
Available
Avail.
6 Units
Model
UNIT 8

View Floor Plan

Price
Price
$2,303 - $2,358
SQ. FT.
820
Available
Avail.
3 Units
Model
UNIT 9

View Floor Plan

Price
Price
$2,312 - $2,440
SQ. FT.
820
Available
Avail.
3 Units
Model
UNIT 3

View Floor Plan

Price
Price
$2,377 - $2,603
SQ. FT.
870
Available
Avail.
1 Units
Model
UNIT 4

View Floor Plan

Price
Price
$2,461 - $2,598
SQ. FT.
830
Available
Avail.
2 Units
Model
UNIT 2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,210
Available
Avail.
N/A
Model
UNIT 7

View Floor Plan

Price
Price
N/A
SQ. FT.
1,320
Available
Avail.
N/A
Model
UNIT 11

View Floor Plan

Price
Price
$3,304 - $3,556
SQ. FT.
1,325
Available
Avail.
2 Units
Model
UNIT 1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Sophisticated & Timeless Grand Plaza Chicago River North Apartments Grand Plaza Chicago offers an incredible location where comfort meets downtown luxury; welcome to our upscale Chicago River North apartments. Homes here range from elegant studios to sophisticated penthouses, all of which offer stunning amenities. One look is all you’ll need to appreciate our attention to detail and eye for luxury; our community of River North apartments features amenities like an onsite market, an outdoor heated pool, a running track, saunas, a 24-hour concierge, and a state-of-the-art fitness center. Our premium apartment homes offer you a first-class living space in the sky, featuring granite counters, stainless appliances, wood floors, balconies, and several additional luxuries, all in a pet-friendly community. Experience the amazing lifestyle Grand Plaza in River North has to offer; contact our professional staff for more information.

Office Hours

Sunday: 10:00 AM - 04:00 PM
Monday: 08:00 AM - 06:00 PM
Tuesday: 08:00 AM - 07:00 PM
Wednesday: 08:00 AM - 06:00 PM
Thursday: 08:00 AM - 07:00 PM
Friday: 08:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

How easy is it to find guest parking?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Grand Plaza?
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Grand Plaza?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is Grand Plaza?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 85% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 33.58 days to their community reviews in the past year.

Who manages Grand Plaza?
Draper and Kramer

What is the pet policy at Grand Plaza?
Cats Allowed
Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
Pet Limit: 2
Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat
Dogs Allowed
Restrictions: Restricted Breeds: Rottweiler Doberman German Shepherd Pit Bull American Bulldog American Staffordshire Terrier Bull Terrier Chow Wolf Breeds any mix of the aforementioned breeds and any breed that relates to security or guard dogs sub-breeds of the anove mentioned are not allowed Cats must be declawed and all animals must be neutered or spayed
Pet Limit: 2
Comments: No deposit! No rent! Pet Fee: $600 for dog, $400 for cat

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
Get 2 Months Free on select units. Move-in by 3/31/21 and Get 6 Months Free Parking. Restrictions apply. Call for details.