Just because people are nice, doesnt mean they do their job. the majority of the staff are pretty friendly, but it takes entirely too long for work orders and requests to be fulfilled. It took me 3 weeks just to get a maintenence worker in my unit, after putting in several work orders, and now they tell me they have to wait for a painter to come on site just to do some touch up painting. Ridiculous. i cannot wait to move out next year.