#12,293 #64 #178

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Luxe on Chicago

1838 West Chicago Avenue, Chicago, IL 60622
(14 Reviews)
$856 - $3,855/mo
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Floor Plans & Pricing

Studio

1- 0x1

Studio, 1 Bath | 561 sq. ft.

$856

See Floor Plan Details

1 - 0x1

Studio, 1 Bath | 561 sq. ft.

$1,980

See Floor Plan Details

1 Bedroom

3 - 1x1

1 Bed, 1 Bath | 661 sq. ft.

$2,461

See Floor Plan Details

8 - 1x1

1 Bed, 1 Bath | 740 sq. ft.

$2,541

See Floor Plan Details

2 - 1x1

1 Bed, 1 Bath | 759 sq. ft.

$2,561

See Floor Plan Details

2 Bedrooms

8 - 2x2

2 Beds, 2 Baths | 990 sq. ft.

$3,491

See Floor Plan Details

7 - 2x2

2 Beds, 2 Baths | 1,000 sq. ft.

$3,501

See Floor Plan Details

4 - 2x2

2 Beds, 2 Baths | 1,064 sq. ft.

$3,566

See Floor Plan Details

5 - 2x2

2 Beds, 2 Baths | 1,078 sq. ft.

$3,581

See Floor Plan Details

6 - 2x2

2 Beds, 2 Baths | 1,102 sq. ft.

$3,601

See Floor Plan Details

9 - 2x2

2 Beds, 2 Baths | 1,169 sq. ft.

$3,671

See Floor Plan Details

3 Bedrooms

10 - 3x2

3 Beds, 2 Baths | 1,329 sq. ft.

$3,438

1 Available Unit

See Floor Plan Details

9 - 3x2

3 Beds, 2 Baths | 1,419 sq. ft.

$3,855

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D

Review Ratings

Noise

1.5

Grounds

1.5

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

86 days

View Community Timeline
View Community Timeline

Luxe on Chicago Reviews

(12)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1155338

Verified Resident 2023

7/1/2023

Bad marks across the board - Management has been awful as well as the state our unit was in when we got it was terrible. We have paint on our floors as well as grease all over our cabinets. A dent in the floor as… See More >
    Manager

    12/20/2023

    Luxe on Chicago
    Hi there, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email the leasing office directly with any concerns always happy to help. The email is luxeonchicagomgr@greystar.com. Thank you, and enjoy the rest of your week. Luxe on Chicago Team
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    2/22/2023

    Bad Management

    Management does not address issues in a timely manner or at all. Difficult getting the right person on the phone to begin with. Odd rules in place for security, which don't seem to work anyways since there are always issues with people vandalizing the lobby… See More >
      Manager

      2/24/2023

      Luxe on Chicago
      We are disappointed to hear that you did not have a more positive experience with us at Luxe on Chicago Apartments. We are always looking for ways to improve and we appreciate your input. If you are willing to discuss this further, we would like to have you contact our community manager at luxeonchicagomgr@greystar.com. We look forward to hearing from you!
      Review Author Icon

      Resident 1092408

      Verified Resident 2021 - 2022

      12/8/2022

      I will provide further comments after I move out. Everything inside the units are great. If I could, I would live on the back of the building to avoid noise and the hot sun. Roof has great potential, but falls short.

        Review Author Icon

        Resident

        Resident 2021 - 2022

        7/8/2022

        HVAC broke. They sent more than 5 people to fix it and nothing. Rather than offering us another unit within the building (since there was a similar unit), they offered to terminate my lease 6 months early. Other than that, the appliances could be better.

          Review Author Icon

          Resident

          Resident 2021

          12/8/2021

          Our experience has been tumultuous. Between the smoking accusations, issues with neighbor[s] & vandolism of my car, we're unhappy. We feel trapped & like we're made out to be the problem. We feel we were put on a floor where the majority of residents have… See More >

            Updated Review

            Review Author Icon

            Resident 858290

            Verified Resident 2020 - 2021

            3/10/2021

            I really love living here. It is beautiful, maintenance is nice, the neighbors are nice and the balcony and roof top make this place the ideal home for a young family. My only complaint is that it is difficult to call Luxe--often times I call… See More >
              Review Author Icon

              Resident 872800

              Verified Resident 2016 - 2020

              2/14/2021

              Great layouts. Nice interiors finishes. Great closets. Poorly constructed building in general. Common areas are messy and not kept very clean. Amenities are nice but there are maintenance issues with them.

                Review Author Icon

                Resident 819137

                Verified Resident 2020

                9/16/2020

                Living at Luxe on Chicago has been great so far. We moved into the building as we wanted a lot of sunlight in our unit, building amenities, and safety. We are extremely pleased with all three! Out unit is beautiful, clean and the sunlight with… See More >
                  Review Author Icon

                  Resident 797156

                  Verified Resident 2020

                  7/28/2020

                  Overall experience is great! The package is disorganized at times and the front room tends to have a strange smell but clean besides that! Covid has been difficult because lots of things have been changed and havent gotten the full experience.

                    Review Author Icon

                    anonymous

                    Resident 2019

                    4/19/2019

                    I have had a terrible experience with Luxe On Chicago since the day I signed my lease last year. The management is awful. I've sent multiple emails with no response. I've even used our online resident portal to submit maintenance requests that took a month… See More >
                      Review Author Icon

                      Resident 613653

                      Verified Resident 2018 - 2019

                      3/10/2019

                      Great management team. Clean building. Nice apartments. Recent construction, 2 years old. New management, still working out some of the challenges and building maintenance issue that come with a newer building.

                        Review Author Icon

                        Resident 593845

                        Verified Resident 2018 - 2019

                        1/17/2019

                        luxe is a great place. its quiet but can also be socialmas wellmwith community events popping up every month. its great for me bedause inlove to use thengym and rooftop. all ammentiesnarenwell taken care of

                          Features & Amenities

                          Parking
                          • Off Street Parking Available
                          Pets
                          • Dogs Allowed
                            Fee: $225 ~ 550. Restrictions: We welcome 2 pets per apartment home. Dogs and cats are welcome. There is a pet fee of $225 for cats and $550 for dogs. Please call for complete pet policy information.. Pet Limit: 2
                            Less Info
                            More Info
                          • Cats Allowed
                            Fee: $225 ~ 550. Restrictions: We welcome 2 pets per apartment home. Dogs and cats are welcome. There is a pet fee of $225 for cats and $550 for dogs. Please call for complete pet policy information.. Pet Limit: 2
                            Less Info
                            More Info
                          Other
                          • 24-Hour Emergency Maintenance
                          • Business Center
                          • Dog Park
                          • Fitness Center
                          • Onsite Bike Storage
                          • Package Receiving Service
                          • Pet-Friendly Community
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                          Leasing

                          Live Your life. Live West Town. Live Luxe. If you re looking to unwind you don t have to go very far. Whether you choose to relax with your friends in the resident lounge with HDTV and comfortable seating, stay in shape in the fitness center, or take advantage of the business center, all the amenities are all yours to enjoy. Experience large rooms, gourmet kitchens, and oversized closets no matter which floor plan you choose. Live blocks from all the amenities West Town has to offer.
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                          Office Hours

                          • Sunday: Closed
                          • Monday - Friday: 10:00 AM - 06:00 PM
                          • Saturday: 09:00 AM - 05:00 PM
                          This community is managed by

                          Greystar

                          B+
                          B+
                          Communities
                          3153

                          Questions & Answers (0)

                          Frequently Asked

                          How is Luxe on Chicago Rated?
                          Based on 14 number of votes by renters, Luxe on Chicago is currently rated 3.3 out of 5 stars.
                          How satisfied are residents with the upkeep and overall appearance of the grounds at Luxe on Chicago?
                          Luxe on Chicago is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                          How effective was the maintenance team when resolving your problem?
                          Luxe on Chicago is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                          What are noise levels like at Luxe on Chicago?
                          Luxe on Chicago is rated 1.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                          How safe is Luxe on Chicago?
                          Luxe on Chicago is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                          How satisfied are residents with the neighborhood?
                          Luxe on Chicago is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                          How satisfied are residents with the staff at Luxe on Chicago?
                          Luxe on Chicago is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                          How often does management engage with reviews?
                          Managers have responded to 50% of their community reviews in the past year.
                          How quickly does management engage with reviews?
                          Managers have replied within 86 days to their community reviews in the past year.
                          Who manages Luxe on Chicago?
                          Greystar
                          What is the pet policy at Luxe on Chicago?
                          Dogs Allowed
                          Fee: $225 ~ 550
                          Restrictions: We welcome 2 pets per apartment home. Dogs and cats are welcome. There is a pet fee of $225 for cats and $550 for dogs. Please call for complete pet policy information.
                          Pet Limit: 2
                          Cats Allowed
                          Fee: $225 ~ 550
                          Restrictions: We welcome 2 pets per apartment home. Dogs and cats are welcome. There is a pet fee of $225 for cats and $550 for dogs. Please call for complete pet policy information.
                          Pet Limit: 2
                          What types of floor plans are available?
                          1 Bed, 1 Bath
                          2 Beds, 2 Baths
                          3 Beds, 2 Baths
                          Studio, 1 Bath

                          Contact Property

                          March 2024

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                          Baths

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                          Luxe on Chicago is a 561 - 1,419 sq. ft. apartment in Chicago in zip code 60622. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $856. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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