Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 58 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 58 days |
Thank you so much for the kind words! We are glad you are enjoying the building and your new home! Thank you so much again for your feedback! We hope you have a great day!
We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. Thank you and have a great holiday season!
Thank you for this amazing review. We appreciate you calling Luxe on Madison home and all kind comments. If you ever need anything, the office team is here. Enjoy your holiday season and be well!
We are sorry to hear this. We now have a new team in place and hope we can change your mind, so you love where you live again. If you would like to discuss further, I'd love to have a chance to talk. Please contact me at (312) 226-9201. I look forward to hearing from you!
We are sorry to hear this. We now have a new team in place and hope we can change your mind, so you love where you live again. Our new team has come up with a window washing solution and window washing will now be completed in 2021. We appreciate your patience. If you would like to discuss further, I'd love to have a chance to talk. Please contact me at (312) 226-9201. I look forward to hearing from you!
Thank you for taking time to leave your feedback and for calling Luxe on Madison "home" for the past 4 years! Please continue to reach out and let us know if we can be of assistance with anything! Best, Tara Jacob Community Manager
We are so happy that you are calling Luxe on Madison home and enjoy where you live. We hope to continue go beyond your expectations and please let the office know if you need anything. If you would like to discuss your security concerns further, I would like to speak with you (312) 226-9201. Thank you!
We appreciate your positive review about your experiences with us! Tara Jacob LUXE on Madison ' Community Manager
We appreciate your positive review about your experience with us! Best. Tara Jacob LUXE on Madison ' Community Manager
Thank you for sharing your positive experience! Best, Tara Jacob LUXE on Madison ' Community Manager
Thank you again for taking the time to let us know about your experience! Best, Tara Jacob LUXE on Madison ' Community Manager
We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
Thank you for taking time to write a review! We are happy to hear you had such a positive experience with our team! Best, Tara Jacob Community Manager Luxe on Madison
Thank you for taking time to review! We appreciate your feedback! Please reach out to us at 312-226-9201 or by email at [email protected] if we can be of any assistance, and we are happy to help! Best, Tara Jacob Community Manager Luxe on Madison
Hello, Thank you so much for the feedback! I'm glad to hear you are enjoying your experience here at Luxe on Madison! Please feel free to reach out to us at any time if you need anything! Best, Tara Jacob Community Manager Luxe on Madison
Hi Katie, We appreciate you taking the time to leave us this feedback! Thank you so much for your high rating! Please continue to let us know how we can make your stay here enjoyable! Best, Tara Jacob Community Manager Luxe on Madison
Thank you for your feedback. We regret that you had a less than perfect experience as a resident here, and will use this as an opportunity to improve. Sincerely, Tara Jacob Community Manager Luxe on Madison
Thank you for your feedback! We appreciate you taking the time to explain what you love about your experiences here at Luxe on Madison so that we can continue serving you and the rest of the community well! Best, Tara Jacob Community Manager Luxe on Madison
Thank you for your valued feedback! We strive to deliver the overall best customer service and look forward to continue providing you with a community that you are thrilled to call "home"! Tara Jacob Community Manager Luxe on Madison
$1,720 - $1,745
541
N/A
S2
$1,795 - $2,000
522 - 540
N/A
S1
$1,825 - $1,980
650
N/A
1A
$2,175 - $2,475
691 - 708
N/A
1B
$2,185 - $2,395
770
N/A
1D
$2,215 - $2,265
712
N/A
1C
$2,215 - $2,395
820
N/A
1G
$2,285 - $2,415
778
N/A
1E
$2,295 - $2,535
820
N/A
1F
$2,390 - $2,570
840
N/A
1H
$2,570 - $2,630
867
N/A
1I
$2,895
1,085
1 Units
2A
$2,965 - $3,070
1,085
N/A
2B
$3,495
1,410
1 Units
2C
Luxe on Madison
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