Luxe on Madison Apartments
#11,021 #49 #146

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Luxe on Madison Apartments

1222 West Madison Street, Chicago, IL 60607
(33 Reviews)
$1,935 - $4,074/mo
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Floor Plans & Pricing

Studio

S1

Studio, 1 Bath | 522 sq. ft.

$1,985

3 Available Units

See Floor Plan Details

S2

Studio, 1 Bath | 541 sq. ft.

$1,935

See Floor Plan Details

1 Bedroom

1A

1 Bed, 1 Bath | 650 sq. ft.

$2,595

1 Available Unit

See Floor Plan Details

1C

1 Bed, 1 Bath | 712 sq. ft.

$2,625

See Floor Plan Details

1B

1 Bed, 1 Bath | 691 sq. ft.

$2,660

See Floor Plan Details

1D

1 Bed, 1 Bath | 770 sq. ft.

$2,685

See Floor Plan Details

1E

1 Bed, 1 Bath | 778 sq. ft.

$2,695

See Floor Plan Details

1G

1 Bed, 1 Bath | 820 sq. ft.

$2,735

See Floor Plan Details

1I

1 Bed, 1 Bath | 867 sq. ft.

$2,780

See Floor Plan Details

1F

1 Bed, 1 Bath | 820 sq. ft.

$2,855

See Floor Plan Details

1H

1 Bed, 1 Bath | 840 sq. ft.

$2,875

See Floor Plan Details

2 Bedrooms

2B

2 Beds, 2 Baths | 1,085 sq. ft.

$3,569

1 Available Unit

See Floor Plan Details

2A

2 Beds, 2 Baths | 1,085 sq. ft.

$3,749

See Floor Plan Details

2C

2 Beds, 2 Baths | 1,410 sq. ft.

$4,074

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

A

Review Ratings

Noise

5.0

Grounds

4.0

Safety

5.0

Office Staff

5.0

Maintenance

4.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Luxe on Madison Apartments Reviews

(29)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1152538

Verified Resident 2023

6/22/2023

The apartments are spacious and well-designed. The management team at Luxe at Madison is friendly, professional, and responsive. They ensure that all residents are comfortable and helped. It also offers great experience with its prime but quite location.

    Updated Review

    Review Author Icon

    Resident 1086776

    Verified Resident 2022

    11/19/2022

    With the high rent prices that Luxe charges, you can find better apartment options elsewhere in West Loop. Building management has been consistently poor, and maintenance of the property has declined over the course of the year. I have serious concerns about security because key… See More >
      Manager

      6/11/2023

      Luxe on Madison Apartments
      Thank you again for taking the time to let us know how we can improve. We will take all of this into consideration! Take care.
      Review Author Icon

      Resident 1038905

      Verified Resident 2021 - 2022

      6/24/2022

      Management does not respond well to constructive criticism. Maintenance does not show up on time. Management takes way too long or never responds to email or complaint. Only the cleaning crew has shown respect and does an amazing job.

        Manager

        8/31/2022

        Luxe on Madison Apartments
        Hi Verified Resident 1038905, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (312) 226-9201 so we may identify ways to improve your experience.
        Review Author Icon

        Resident 1026582

        Verified Resident 2021 - 2022

        5/17/2022

        I love the building, it is well maintained, seems like the maintenance staff is great and works hard. The unit itself is beautiful, with big windows and high ceilings. The location is awesome and the dog run is a big plus. The downside would be… See More >
          Manager

          5/31/2022

          Luxe on Madison Apartments
          We appreciate your feedback! We will send out another notification and reminder since there are many new people, because we do not do lockouts. Thank you for your kind words in this review!
          Review Author Icon

          Resident 975065

          Verified Resident 2021

          11/23/2021

          I've been living at The Luxe for nearly 3 weeks now and could not be happier with my choice to move here. The building is always clean, has an amazing dog run - which was a must for me - and is in an amazing… See More >
            Manager

            12/31/2021

            Luxe on Madison Apartments
            Thank you for your nice comments and we are happy you are calling Luxe home! If you ever have any questions, please let the office know. Have a Happy New Year!
            Review Author Icon

            anonymous

            prospectiveVisited 2020

            7/23/2021

            To whom it may concern at the leasing office: Note: I have never a toured this building. However, it was necessary to rate the attributes in order to proceed with this review. The rating that is most reliable is the one for staff. I was… See More >
              Manager

              9/7/2021

              Luxe on Madison Apartments
              Thank you for your comments and feedback! I’m happy you decided to rent with us and I know you will love your new home.

              Updated Review

              Review Author Icon

              Resident 830536

              Verified Resident 2020 - 2021

              5/25/2021

              I find this building to be very welcoming. My neighbors are friendly and kind. The staff here is also friendly, kind, helpful and professional. I love the location. This is my first time living in the West Loop and I would recommend this neighborhood!

                Manager

                6/2/2021

                Luxe on Madison Apartments
                Thank you again for taking the time to leave us a great review. We appreciate the feedback and are happy you like where you live! We hope you have a great day!

                Updated Review

                Review Author Icon

                Resident 799008

                Verified Resident 2018 - 2020

                3/1/2021

                At the beginning, this complex was spotless and well maintained. The dog area was cleaned twice a month including cleaning stains. Snow removal was performed routinely using a snow blower even when twelve inches fell overnight. Now the building is routinely filthy and residents call… See More >
                  Manager

                  3/9/2021

                  Luxe on Madison Apartments
                  We appreciate your feedback. This year we have back to back inclement weather with harsh conditions and the team was outside around the clocking doing their best. We will use your feedback to improve and hope to meet your expectations moving forward. Thank you and have a great week!
                  Review Author Icon

                  Resident 866618

                  Verified Resident 2019 - 2020

                  1/25/2021

                  Quip all quip DL Rio cm Ltd du if en ci of SDK lcv CFO ot quip lsd cl possib sub laugh brief peek casting pencil leak puts pix pod offs atop all looks XL petrv kid vol la sp Liz cl itw pod Zoo… See More >
                    Manager

                    1/28/2021

                    Luxe on Madison Apartments
                    We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    Resident 849507

                    Verified Resident 2020

                    12/3/2020

                    Luxe is a great building and the price for the area is pretty unbeatable. It is close enough to local restaurants and entertainment but far enough away that the foot traffic is still light on the street. The amenities are nice, there is no pool… See More >
                      Manager

                      12/8/2020

                      Luxe on Madison Apartments
                      Thank you so much for the kind words! We are glad you are enjoying the building and your new home! Thank you so much again for your feedback! We hope you have a great day!
                      Review Author Icon

                      Resident 844055

                      Verified Resident 2020

                      11/16/2020

                      Luxe on Madison is a great apartment complex in a great location near all of the awesome bar and restaurant scene in West Loop. Luxe is very up to date when it comes to technology and has a great staff that is very personable. I… See More >
                        Manager

                        11/16/2020

                        Luxe on Madison Apartments
                        We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. Thank you and have a great holiday season!
                        Review Author Icon

                        Resident 791414

                        Verified Resident 2020

                        7/15/2020

                        Maintenance is terrific. Grounds are poor. The lobby always smells like trash and the windows have never been washed. Ive emailed management and they keep saying they dont have the right materials and do not provide a timeline to when they will

                          Manager

                          11/16/2020

                          Luxe on Madison Apartments
                          We are sorry to hear this. We now have a new team in place and hope we can change your mind, so you love where you live again. Our new team has come up with a window washing solution and window washing will now be completed in 2021. We appreciate your patience. If you would like to discuss further, I'd love to have a chance to talk. Please contact me at (312) 226-9201. I look forward to hearing from you!
                          Review Author Icon

                          Resident 748542

                          Verified Resident 2016 - 2020

                          3/1/2020

                          I've lived here on and off for almost 4 years. A super friendly building, during summer there is usually an impromptu happy hour in the dog park on the roof. The community is definitely 30+ and everyone is very respectful, I've never had to deal… See More >
                            Manager

                            6/22/2020

                            Luxe on Madison Apartments
                            Thank you for taking time to leave your feedback and for calling Luxe on Madison "home" for the past 4 years! Please continue to reach out and let us know if we can be of assistance with anything! Best, Tara Jacob Community Manager
                            Review Author Icon

                            Resident 729024

                            Verified Resident 2019

                            12/18/2019

                            Security door to the garage routinely left open, my requests to address this serious security deficiency. There is a door stop on the door that is used by people using that garage. Ive been told it is for moving but my sense is that… See More >
                              Manager

                              11/16/2020

                              Luxe on Madison Apartments
                              We are so happy that you are calling Luxe on Madison home and enjoy where you live. We hope to continue go beyond your expectations and please let the office know if you need anything. If you would like to discuss your security concerns further, I would like to speak with you (312) 226-9201. Thank you!
                              Review Author Icon

                              Resident 690700

                              Verified Resident 2019

                              9/6/2019

                              Great location. Close to Skinner West Elementary School, Target, Whole Foods and Randolph Street. The management office staff are friendly and helpful. It could be better if the management office staff can respond to emails faster.

                                Manager

                                10/23/2019

                                Luxe on Madison Apartments
                                We appreciate your positive review about your experiences with us! Tara Jacob LUXE on Madison ' Community Manager
                                Review Author Icon

                                Resident 655569

                                Verified Resident 2017 - 2019

                                6/22/2019

                                I wish there was more security at the front door (door person? Or strictly enforcing not letting others people into the building behind you). Other than this, Ive has no issues with the management or staff. Theyre all wonderful people!

                                  Manager

                                  8/17/2019

                                  Luxe on Madison Apartments
                                  We appreciate your positive review about your experience with us! Best. Tara Jacob LUXE on Madison ' Community Manager
                                  Review Author Icon

                                  Resident 634830

                                  Verified Resident 2019

                                  5/3/2019

                                  Very good experience overall. Rob was informative and friendly throughout the leasing process. The only set-backs so far were a couple of small items in the apartment and so far unable to pay rent through the app.

                                    Manager

                                    8/17/2019

                                    Luxe on Madison Apartments
                                    Thank you for sharing your positive experience! Best, Tara Jacob LUXE on Madison ' Community Manager
                                    Review Author Icon

                                    Resident 630707

                                    Verified Resident 2018 - 2019

                                    4/24/2019

                                    we love this area, it is beautiful and convenient. the stuff in manage office are friendly however, if the following problems can be fixed will be perfect: water in winter in bathroom is not warm snow or ice or water will leak from windows even they are closed cannot… See More >
                                      Manager

                                      8/17/2019

                                      Luxe on Madison Apartments
                                      Thank you again for taking the time to let us know about your experience! Best, Tara Jacob LUXE on Madison ' Community Manager
                                      Review Author Icon

                                      Resident 617241

                                      Verified Resident 2019

                                      3/19/2019

                                      The Luxe building is very nice. Many tenants have dogs and everyone is very friendly. The rooftop dog run has been a wonderful place for us to take the dog out in a city environment where he can feel safe and comfortable. The building is… See More >
                                        Manager

                                        11/16/2020

                                        Luxe on Madison Apartments
                                        We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
                                        Review Author Icon

                                        Resident 574288

                                        Verified Resident 2018

                                        11/22/2018

                                        I love the building and the price for the neighborhood. The staff is courteous and helpful. I would recommend the building to anyone looking for a West Loop apartment. The only downside is a lack of storage in the unit.

                                          Manager

                                          11/16/2020

                                          Luxe on Madison Apartments
                                          We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
                                          Review Author Icon

                                          Resident 566115

                                          Verified Resident 2016 - 2018

                                          11/3/2018

                                          I have really appreciated living here so far, has made being in the West Loop an enjoyable experience that I want all my friends and family to be a part of and to never end. Luxe on Madison has excellent staff, great neighbors with plenty… See More >
                                            Manager

                                            11/16/2020

                                            Luxe on Madison Apartments
                                            We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
                                            Review Author Icon

                                            Resident 560238

                                            Verified Resident 2018

                                            10/22/2018

                                            Located in the heart of the West Loop, just minutes from Target, exercise studios, shops and restaurants. The community is very quiet. The only minor noise issue is when someone is walking above you, you can hear their footsteps. Management and maintenance staff are wonderful… See More >
                                              Manager

                                              11/16/2020

                                              Luxe on Madison Apartments
                                              We are happy you call Luxe on Madison home! Thank you for the comments and the review. If you ever need anything , please contact the office 312-226-9201. We appreciate your feedback.
                                              Review Author Icon

                                              Resident 484161

                                              Verified Resident 2017 - 2018

                                              5/7/2018

                                              Excellent management, apartment and location. Lobby is great to hang out in or work. Roof top is excellent. The building never seems crowded and is always spotless. Some apartment layouts aren't the best and the gym is small, but those are… See More >
                                                Manager

                                                8/14/2018

                                                Luxe on Madison Apartments
                                                Thank you for taking time to write a review! We are happy to hear you had such a positive experience with our team! Best, Tara Jacob Community Manager Luxe on Madison
                                                Review Author Icon

                                                Resident 472905

                                                Verified Resident 2014 - 2018

                                                4/6/2018

                                                The building was excellent for the first two years and management hours and being attentive has declined. Rent has continue to rise as well. The front door has been broke over the winter for the last couple years.

                                                  Manager

                                                  8/14/2018

                                                  Luxe on Madison Apartments
                                                  Thank you for taking time to review! We appreciate your feedback! Please reach out to us at 312-226-9201 or by email at luxeonmadisonmgr@greystar.com if we can be of any assistance, and we are happy to help! Best, Tara Jacob Community Manager Luxe on Madison
                                                  Review Author Icon

                                                  Resident 444285

                                                  Verified Resident 2017 - 2018

                                                  1/23/2018

                                                  Overall experience has been great. With exception to a few minor issues. I feel safe and fairly comfortable in my apartment. The walls are a little thin, and noise from surrounding apartments can be heard from my apartment. It's not as bad as other places… See More >
                                                    Manager

                                                    1/24/2018

                                                    Luxe on Madison Apartments
                                                    Hello, Thank you so much for the feedback! I'm glad to hear you are enjoying your experience here at Luxe on Madison! Please feel free to reach out to us at any time if you need anything! Best, Tara Jacob Community Manager Luxe on Madison

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Our pet fee is $250 per cat, and $550 per dog.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Our pet fee is $250 per cat, and $550 per dog.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Fitness Center
                                                    • Package Room
                                                    • Storage
                                                    • Wi-Fi in Common Areas
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                                                    Leasing

                                                    Offering luxe Studio, One, and Two-Bedroom Residences. Enjoy large rooms, gourmet kitchens, and oversized closets no matter which floor plan you choose. At home enjoy the comfort and convenience of our spacious social spaces and condo-quality units. If you re looking to unwind, you don t have to go very far. Whether you choose to relax with your friends in the resident lounge with HDTV and comfortable seating, stay in shape in the fitness center, or take advantage of the business center, all the amenities are all yours to enjoy. On the go enjoy the liveliness of the trendy and walkable West Loop neighborhood.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3165

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Luxe on Madison Apartments Rated?
                                                    Based on 33 number of votes by renters, Luxe on Madison Apartments is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Luxe on Madison Apartments?
                                                    Luxe on Madison Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Luxe on Madison Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Luxe on Madison Apartments?
                                                    Luxe on Madison Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Luxe on Madison Apartments?
                                                    Luxe on Madison Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Luxe on Madison Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Luxe on Madison Apartments?
                                                    Luxe on Madison Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Who manages Luxe on Madison Apartments?
                                                    Greystar
                                                    What is the pet policy at Luxe on Madison Apartments?
                                                    Cats Allowed
                                                    Restrictions: Our pet fee is $250 per cat, and $550 per dog.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: Our pet fee is $250 per cat, and $550 per dog.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    March 2024

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                                                    Luxe on Madison Apartments is a 522 - 1,410 sq. ft. apartment in Chicago in zip code 60607. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,935. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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