Review History for anonymous

MAC Property Management


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anonymous

Resident 2021

5/5/2021

I live in one of the units in the Sutherland building with my partner, when we took the tour the person sold the apartment to us as if it was the best choice and they were the best property management. As of recently we have been having a big problem with mice, these mice are something else.......they have eaten up my plants dug holes in the dirt leaving it all over the living room. My partner contacted Mac Properties about noise from other tenants above us and the mice problem, they sent out pest control and to our surprise pest control told us that they are always out here for mice and roaches, during pest control visit he found holes behind the stove as well as old cooking grease, food particles and mice droppings, behind the refrigerator was holes and mice droppings and behind dishwasher, I had to call them to complain and they act as if they are concerned but in all actuality they don't care at all as long as they get the rent, I feel that my partner and I are paying over $1700 a month to live with mice in which I furious about. For the amount of money that we pay we should not have to deal with these issues at all, I have seen mice in the hallway and I have seen with my own eyes several mice and rats in the garbage room. This management company is full of BS!!!!!!! and after reading all the reviews I see that we are not the only one dealing with these issues. And what is even more crazy as I am typing this reviews my partner calls me and says that he is not comfortable living there anymore!!!!!! THIS IS SO SAD!!!! I spoke with Sarah Jewett on 5-4-21 she was very apologetic and did get back to me via email, I spoke with Thomas Small on 5-5-21 and he informed me that maintenance was not responsible for cleaning up anything and he stated that he was going to contact the manager of maintenance at my location and would get back to me on the same day. To sum it all up the unit was not properly cleaned and inspected after the previous tenants moved out and now we have to deal with the mice and filth in the apartment.

    Review 17 out of 27

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    MAC Property Management

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