One East Delaware

Thank you for reaching out and making us aware of your experience. I am sorry to hear that you feel this way and I'd like to discuss this further with you. Please contact me at anytime at 312-649-6670 to talk about how we can make this better. Sincerely, Rebecca, Property Manager at One East Delaware.

Hi Randy - We understand your frustration with the construction related to upgrading One East Delaware. There have been a lot of changes recently, and we encourage residents to continue sharing their feedback and concerns. We are doing our best to anticipate how these changes will affect residents and to find solutions proactively, but getting feedback from you is especially helpful as we work closely with the construction crews to ensure smooth transitions. I'm happy to address all your concerns further in person, by phone, or by e-mail. Please feel free to visit me in the management office or contact me at 312-649-6670. Rebecca, Property Manager at One East Delaware

Hello - Thank you for sharing your feedback. While the changes we're making to the elevators, hallways, and units will benefit our community in the long run, we understand that the process can be frustrating. We are doing our best to make this transitional time as comfortable as possible for all our residents, and I would love the opportunity to address the concerns with you right away. Please contact me at 312-649-6670, [email protected], or in person in the management office. Rebecca, One East Delaware Property Manager

Hello - Thank you for sharing your feedback. While the changes we're making will benefit our community in the long run, we understand that the process can be frustrating. We are doing our best to make this transitional time as comfortable as possible for all our residents, and I would love the opportunity to address the concerns with you right away. Please contact me at 312-649-6670, [email protected], or in person in the management office.

Hello - I'm the new manager at One East Delaware. I'm sorry to hear about your negative experience with the previous manager, and I'm happy to discuss the concerns you have with the changes at One East. We have made some changes to our pet polices, but I want to reassure you that we will still have a limitation on the number of pets per household as well as breed restrictions. We also have 3 non-pet friendly floors to accommodate those that prefer to be a on pet-free floor. Please feel free to contact me at 312.649.6670 or to stop by the management office to talk more in person.

Dear Valued Resident, Thank you for taking the time to post a review and recommendation for our community. We are thrilled that you are enjoying the neighborhood as much as we do, it is so convenient to have everything you need within walking distance!!! Thanks for your kind words about our staff as well, we strive to provide the best customer service possible every day. Thanks again, Community Manager

Dear Valued Resident, Thank you for your 5 star review and recommendation. We are thrilled that you are enjoying your new apartment home at our community and we look forward to providing a great place to live and outstanding customer service for years to come! We agree that one of the best things about our community is the location, it is so easy to walk to almost everything you need! We appreciate your residency and please do not hesitate to reach out to the office should you need anything in the future. Thanks again, Community Manager

Dear Valued Resident, Thank you for your 5 star review and recommendation! We are thrilled that you find One East Delaware to be easy and convenient, we totally agree (plus the neighborhood is amazing)! Please do not hesitate to reach out to the office if you have any questions or need assistance in the future. Thanks again, One East Delaware

Dear Valued Resident, Thank you for your review and 5 star recommendation! We are thrilled that you have enjoyed the community thus far, and your kind words about the on-site staff and manager! We work hard every day to make our community a place you're proud to call home. Please do not hesitate to reach out in the future if you have any questions. Thanks, One East Delaware Management

Dear Valued Resident, Thank you so much for your 5 star review and recommendation! We work hard every day to make sure our community is well maintained and clean for our residents. Please do not hesitate to reach out to the office if you have any questions or concerns moving forward. Thanks, The Management Team at One East Delaware

Tthebert, Thank you for the wonderful review! We always love to hear from former residents that they thoroughly enjoyed their time living at One East Delaware. As you know, we strive to offer the best living experience in the Gold Coast and are overjoyed that we exceeded your expectations. If you find yourself back in the Chicago market; please know that we'll be happy to welcome you home. Thanks again! Jillian Assistant Community Manager

Dear fbernacke, Thank you for taking the time to provide your review. We appreciate knowing what you like about our community but are sorry to read about your negative experiences. We ask that you contact us directly in our office so that we can personally address your concerns and work to improve your overall living experience. Thank you.

Dr. Ashira Johnson, We are so very grateful for your review and for you being a loyal resident of One East Delaware's. We appreciate your feedback and knowing all that you love about our community, from the neighborhood attractions to the building amenities and our services. We are delighted to know that our doormen, office & maintenance teams have always provided you with friendly, prompt, helpful service. We hope that you continue to enjoy the 24/7 gym, onsite Potash, Starbucks, and all the other neighborhood restaurants and shops for many more years as our resident!

Thank you so much for coming back to One East Delaware! That's the biggest compliment we could receive when a resident decides to return home to us!

Welcome to One East Delaware and thank you for choosing us as your new home! We love that you're already enjoying the onsite grocery store, Starbucks and everything else our Gold Coast neighborhood offers! Our property management and maintenance staff is always available to help and make sure you have a pleasant experience! Let us know if you need anything as you get settled into your apartment.

Dear Resident, Thank you for taking time to note what you like about our community as well as the improvements you wish to see. We value our resident's feedback and will make note of these items. We're happy that you are enjoying our ideal location which provides an array of shopping and restaurants as well as commuting options. Thank you again for making One East Delaware your home.

Dear Valued Resident, WOW!!! What a Fantastic Post! I am absolutely thrilled that you are enjoying our community and all that it has to offer. Thank you so much for recognizing our very personable and responsive staff. Our goal is to excel in customer satisfaction and make One East Delaware your home for many years. The location and conveniences it offers is absolutely the best. Best regards, Neil Community Manager

Dear Resident, Thank you for posting such a great review for us! I agree the apartments are terrific all with floor to ceiling windows and balconies. The staff prides itself on keeping the building clean and providing friendly service. They are always there for our residents when needed. Additionally, the location truly is terrific with Starbucks and a gourmet grocery store on site. Thank you for residency. Warm regards, Neil, Community Manager

Dear Resident, Thank you for the wonderful post. I am so happy that you are enjoying your new home. I absolutely agree that with our floor to ceiling windows you get great views and light in the apartment. Also, thank you for recognizing our friendly staff, they are always around to lend a helping hand. Best Regards Neil Community Manager

Dear Resident, Thank you so much for the great review. It's always great to hear that the One East Delaware team is providing great service. We appreciate the feedback. The snack machines and coffee in the gym are definitely a 'perk'! Please let us know if there is anything you might need in the future. Thank you for your residency. Warm regards, One East Delaware Management

Dear Resident, Thanks so much for the positive review. It is always rewarding to hear from a happy resident. I agree, the maintenance and doorman team take pride in what they do and are always striving to give our residents great service. Please stop by our office, or give us a call if you need anything further. Thank you, Neil, Community Manager

Dear Resident, Thank you for your kind comments! As you know, our team strives to be the best onsite team in the Gold Coast. We're sad to see you go but are ecstatic we were able to provide you with a wonderful living experience here at One East Delaware. Please feel free to stop by anytime to chat with us- we love to see former residents! Best of luck with your new condo and we hope to see you again soon! Best regards, Jillian, Assistant Community Manager

Dear Resident, Thank you for your kind comments - we're glad you made One East Delaware your new home as well! Here at One East Delaware, we strive to be the best onsite team in the Gold Coast and it's reassuring to know that we are exceeding your expectations. With the weather starting to cool, feel free to swing by the office for a hot cup of coffee and chat with us about your resident experience - sometimes, we have delicious pastries from our onsite grocery Potash Brothers! Thanks again and hope to see you soon! Thank you! Jillian, Assistant Community Manager

Dear Resident, Thank you for your kind comments - we're excited to hear that you're enjoying our new sundeck! With autumn around the corner, don't forget to take advantage of our cozy fire pit as well! We agree that our location is perfect for Gold Coast living; we're in the heart of everything but Delaware Place offers privacy from the hustle and bustle. Feel free to come by the office and chat with us sometime about your experience as we love to hear from residents. Thanks again! Jillian Cross, Assistant Community Manager