Ratings & Prices for One East Delaware, Chicago, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.3
Safety	3.7
Office Staff	3
Maintenance	4
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (140 Reviews)

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Resident • 2020

10/12/2020

Well we moved in right after they renovated the building. And it's BEAUTIFUL. Other than the stupid package system, which has been horrible, we love our building. Location is amazing and the interior is gorgeous. In fact, only the third building we visited and my husband… See More

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Resident • 2014 - 2020

07/30/2020

Avoid this place. It has gone way downhill over the past couple years. They were annoyed that they had to pay the dry cleaner to accept packages, so instead of paying for an onsite solution themselves, they now force residents to maintain two addresses: 1 for… See More

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Abbygirl35521 • Resident • 2020

06/28/2020

There's this new delivery system that is so awful! It's inconvenient and unorganized and I've been spending way to much time trying to locate packages that have been denied because apparently with this new system you get a new delivery address, again like I said! STUPID… See More

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Prospective Resident • Visited 2019

12/06/2019

I applied for an apartment at One East Delaware and was turned down even though I have perfect rent history and pay a much higher rent amount. My income was 4.5 times more than the rent amount. They never checked my rent history and used a… See More

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One East Delaware Manager

01/22/2020

Thank you for taking the time to leave a review. There are many factors that go into approval decision, including rental history, income, credit, background check, liens, etc. On-site staff is not privy to any confidential information regarding reasons for a decline. You may contact the company who performed the screening for specific details regarding your application. I apologize that you were unhappy with the refund process.

Resident • 2017 - 2018

11/10/2018

HORRIBLE, DO NOT LIVE HERE. If you want insane construction noise constantly, super long elevator waits every day, and just general dirt and dust everywhere, DO NOT MOVE HERE. Living here has been one of the worst experiences. The staff are totally inflexible, the rent increased… See More

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One East Delaware Manager

11/14/2018

Thank you for reaching out and making us aware of your experience. I am sorry to hear that you feel this way and I'd like to discuss this further with you. Please contact me at anytime at 312-649-6670 to talk about how we can make this better. Sincerely, Rebecca, Property Manager at One East Delaware.

[email protected] • Resident • 2017 - 2018

02/19/2018

this place is horrific. constant construction zone, elevators always reserved for construction, constant noise from the construction, walking through the building is like a war zone, frequent water turn-offs, last minute notifications for building closures. I frequently have to go to my office or gym to… See More

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One East Delaware Manager

02/20/2018

Hi Randy - We understand your frustration with the construction related to upgrading One East Delaware. There have been a lot of changes recently, and we encourage residents to continue sharing their feedback and concerns. We are doing our best to anticipate how these changes will affect residents and to find solutions proactively, but getting feedback from you is especially helpful as we work closely with the construction crews to ensure smooth transitions. I'm happy to address all your concerns further in person, by phone, or by e-mail. Please feel free to visit me in the management office or contact me at 312-649-6670. Rebecca, Property Manager at One East Delaware

Resident • 2017

11/06/2017

DO NOT RENT - this building is undergoing constant renovations. The interiors are a mess - dust everywhere, the molding on every floor is ripped up. The construction noise is unbearable (even on the weekends). The elevators are always having issues (and with 2 down almost… See More

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One East Delaware Manager

11/08/2017

Hello - Thank you for sharing your feedback. While the changes we're making to the elevators, hallways, and units will benefit our community in the long run, we understand that the process can be frustrating. We are doing our best to make this transitional time as comfortable as possible for all our residents, and I would love the opportunity to address the concerns with you right away. Please contact me at 312-649-6670, [email protected], or in person in the management office. Rebecca, One East Delaware Property Manager

Resident • 2017

08/02/2017

Everything exept the noise is decent about this place. That being said, if you are paying premium rent for an apartnent, you expect a peaceful quiet living. At 1ED forget about that expectation. The lack of sound insulation and never ending loud constructions will give you… See More

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One East Delaware Manager

01/08/2018

Hello - Thank you for sharing your feedback. While the changes we're making will benefit our community in the long run, we understand that the process can be frustrating. We are doing our best to make this transitional time as comfortable as possible for all our residents, and I would love the opportunity to address the concerns with you right away. Please contact me at 312-649-6670, [email protected], or in person in the management office.

Resident • 2014 - 2017

01/23/2017

Beware, the location is wonderful however management is ridiculously lazy and after Golub just bought it in November 2017, they are converting all units and allowing dogs on all floors. This place is going to be a loud animal farm by the end of 2017. I… See More

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One East Delaware Manager

01/08/2018

Hello - I'm the new manager at One East Delaware. I'm sorry to hear about your negative experience with the previous manager, and I'm happy to discuss the concerns you have with the changes at One East. We have made some changes to our pet polices, but I want to reassure you that we will still have a limitation on the number of pets per household as well as breed restrictions. We also have 3 non-pet friendly floors to accommodate those that prefer to be a on pet-free floor. Please feel free to contact me at 312.649.6670 or to stop by the management office to talk more in person.

Verified Resident 270560 • vrp • 2016

09/12/2016

I am very happy with my apartment. It is clean, the building is nice, and it is located in an amazing neighborhood. For the price, you get a nice place in one of the best locations in Chicago. I have only been here a short while,… See More

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One East Delaware Manager

09/13/2016

Dear Valued Resident, Thank you for your 5 star review and recommendation. We are thrilled that you are enjoying your new apartment home at our community and we look forward to providing a great place to live and outstanding customer service for years to come! We agree that one of the best things about our community is the location, it is so easy to walk to almost everything you need! We appreciate your residency and please do not hesitate to reach out to the office should you need anything in the future. Thanks again, Community Manager

Verified Resident 269962 • vrp • 2016

09/12/2016

The building is nice and the location is perfect. Relatively inexpensive rent for the area as well. The staff is always helpful and present. All in all the building is on par with those in the area excpe the location is better. 3 minute walk from… See More

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One East Delaware Manager

09/13/2016

Dear Valued Resident, Thank you for taking the time to post a review and recommendation for our community. We are thrilled that you are enjoying the neighborhood as much as we do, it is so convenient to have everything you need within walking distance!!! Thanks for your kind words about our staff as well, we strive to provide the best customer service possible every day. Thanks again, Community Manager

Verified Resident 268304 • vrp • 2008 - 2016

09/07/2016

-GREAT LOCATION FOR ME CONVENIENT TO EVERYTHING- TRANSPORATION- SHOPPING-RESTAURANTS- GROCERY & DRUG STORES FRIENDLY STAFF. I REALIZE THAT IN TODAY'S COMPETITIVE ENVIRONMENT THAT IT HAS BECOME NECESSARY TO "ACCOMODATE" SHORT TERM RENTERS which I'm not thrilled about. See More

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One East Delaware Manager

09/09/2016

Dear Valued Resident, Thank you for your 5 star review and recommendation! We are thrilled that you find One East Delaware to be easy and convenient, we totally agree (plus the neighborhood is amazing)! Please do not hesitate to reach out to the office if you have any questions or need assistance in the future. Thanks again, One East Delaware

Verified Resident 265352 • vrp • 2016

08/26/2016

Great community. The best staff and manager ever!!Great community. The best staff and manager ever!!Great community. The best staff and manager ever!!Great community. The best staff and manager ever!!Great community. The best staff and manager ever!!

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One East Delaware Manager

08/31/2016

Dear Valued Resident, Thank you for your review and 5 star recommendation! We are thrilled that you have enjoyed the community thus far, and your kind words about the on-site staff and manager! We work hard every day to make our community a place you're proud to call home. Please do not hesitate to reach out in the future if you have any questions. Thanks, One East Delaware Management

Verified Resident 172001 • vrp • 2015 - 2016

08/04/2016

The staff is amazing, and the location can't be beat. Three blocks from almost everywhere! It's great to have a balcony and a good sized apartment for the area. The building is about 30 years old, and is well maintained, but isn't fancy with regard to… See More

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One East Delaware Manager

08/13/2015

Dear Resident, Thank you for your kind comments - we highly recommend One East Delaware too! It's great to hear that we exceed your expectations and will strive to continue to do so. Feel free to share your experience with friends - we offer a handsome bonus for resident referrals! Thanks again! Jillian Cross, Assistant Community Manager

Verified Resident 148243 • vrp • 2014 - 2016

07/20/2016

Great! No bad comments at all, only, last week a little party were at the sundeck, i think the past mail regarding some badccomments about, from other neighbors i think were overreacted, i went down with my litt?e boy to enjoy the music and they were… See More

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One East Delaware Manager

08/12/2015

Dear Resident, Thank you for taking the time comment. It is great to hear that you have had such a positive experience in One East Delaware. We are thrilled we could meet your needs and provide such a great residence with shopping and dining right outside the door. We appreciate your residency at One East Delware. Please stop by our office if you need anything! Thank you, Community Manager, One East Delaware

Verified Resident 252100 • vrp • 2016

07/10/2016

We love 1 E Delaware! The best part is how friendly everyone is that works here. But the building is very well maintained, the balconies are a huge positive, and the location is great. Highly recommended. It is a great deal relative to the newer buildings… See More

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One East Delaware Manager

07/13/2016

Dear Valued Resident, Thank you so much for your 5 star review and recommendation! We work hard every day to make sure our community is well maintained and clean for our residents. Please do not hesitate to reach out to the office if you have any questions or concerns moving forward. Thanks, The Management Team at One East Delaware

fbernacke 145637 • vrp • 2008 - 2016

06/10/2016

The review below are not very realistic and not sure if the people even lived there. Below is my personnel experience and a detailed summery of the Pros and Cons. Cons 1-Two car jacking's reporting in parking garage within the last 24 months . 2-My unit… See More

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One East Delaware Manager

05/03/2016

Dear fbernacke, Thank you for taking the time to provide your review. We appreciate knowing what you like about our community but are sorry to read about your negative experiences. We ask that you contact us directly in our office so that we can personally address your concerns and work to improve your overall living experience. Thank you.

Verified Resident 30065 • vrp • 2016

05/20/2016

I have lived at 1 E.D. for almost three years and am on my second different apartment. The staff is tremendous and one of the main reasons I have stayed put for so long. The building amenities are well maintained and you cannot beat the convenience… See More

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One East Delaware Manager

10/04/2013

We are so happy to hear that you love your new place and the conveniences it brings. The balcony truly is great, spanning the whole width of the apartment. Enjoy. Regards, Neil Trifunovski Community Manager

Tthebert • Resident • 2014 - 2016

05/17/2016

I lived at One East Delware for 1.5 years and absolutely loved it. My views were great, awesome location with 10 minute walk to Oak Street Beach, 5 minutes to Michigan Ave, Hancock Tower, and red line subway. Staff is great (miss you DeAndre and Gabrielle).… See More

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One East Delaware Manager

05/20/2016

Tthebert, Thank you for the wonderful review! We always love to hear from former residents that they thoroughly enjoyed their time living at One East Delaware. As you know, we strive to offer the best living experience in the Gold Coast and are overjoyed that we exceeded your expectations. If you find yourself back in the Chicago market; please know that we'll be happy to welcome you home. Thanks again! Jillian Assistant Community Manager

Verified Resident 111092 • vrp • 1999 - 2016

04/27/2016

Our experience has been quite satisfactory for many years here at One East Delaware. Infact, it seems that the building and management has been improving over the years. We have truly felt at home here. Thank you so much for your care and concern.

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One East Delaware Manager

01/15/2015

It is truly heartwarming to hear great things said about our staff especially from someone who has been here for 15 years! We are so honored that you feel so strongly about Waterton Residential and the team we have formed, including the helpful and professional doorman staff and the best maintenance team! We hope you continue to enjoy One East Delaware as your home for many more years!

Verified Resident 63686 • vrp • 2010 - 2016

04/20/2016

The staff and the location are unbeatable. The response to maintenance issue is unsurpassed. The doorman are always welcoming and make you fell like you are home. They are very helpful and friendly to not only residents but any visitors who come to see you. See More

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One East Delaware Manager

06/27/2014

Thank you for the post and all the 5 Stars you gave us. We always value what our residents have to say and we look forward to renewing your lease. Regards, Neil Trifunovski Community Manager

Verified Resident 32456 • vrp • 2012 - 2016

03/31/2016

I have lived here for 4 years, and it is a very comfortable living environment. The staff is very accommodating and friendly, and the location is awesome. The laundry room was just renovated, so that is nice. Potash is downstairs making it convenient to pick up… See More

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One East Delaware Manager

10/04/2013

Dear Verified Resident, Thank you for your nice comments. We appreciate hearing how responsive our staff is and that you are enjoying the community. Best Regards, Neil Trifunovski Community Manager

Dr Ashira Johnson 110650 • vrp • 2013 - 2016

03/05/2016

One of the most amazing buildings in the city to live in! Just starting my 3rd year. First, the location. Everything is at your fingertips, from local to top name restaurants, shops, and two blocks from Lake Michigan. Second, the staff. From the doorman who always… See More

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One East Delaware Manager

03/31/2016

Dr. Ashira Johnson, We are so very grateful for your review and for you being a loyal resident of One East Delaware's. We appreciate your feedback and knowing all that you love about our community, from the neighborhood attractions to the building amenities and our services. We are delighted to know that our doormen, office & maintenance teams have always provided you with friendly, prompt, helpful service. We hope that you continue to enjoy the 24/7 gym, onsite Potash, Starbucks, and all the other neighborhood restaurants and shops for many more years as our resident!

Verified Resident 186487 • vrp • 2014 - 2016

02/24/2016

Our favorite part of living in the building is the friendly doormen and the quick and helpful maintenance men. We also love the floor to ceiling windows, balcony and location of the building in respect to the L and restaurants. Rent increase was higher than we… See More

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One East Delaware Manager

09/25/2015

Dear Resident, Thanks so much for the positive review. It is always rewarding to hear from a happy resident. I agree, the maintenance and doorman team take pride in what they do and are always striving to give our residents great service. Please stop by our office, or give us a call if you need anything further. Thank you, Neil, Community Manager

Verified Resident 219332 • vrp • 2016

02/22/2016

I love this community. I was able to rent for a year during college and live in this building. After graduation I moved to a different location in Chicago. I made the decision to move back to the gold coast area, and I could not be… See More

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One East Delaware Manager

03/02/2016

Thank you so much for coming back to One East Delaware! That's the biggest compliment we could receive when a resident decides to return home to us!

•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer/Dryer
Laundry On-Site

Parking

Garage

General

24-Hour Management Availability
Billiards Lounge
Business Center
Cabanas with Grilling Stations
Ceramic Tile Backsplash
Coffee Bar serving Starbucks
Convenient to Grocery Store
Email Notification of Mail Delivery
Fitness Center
Floor to Ceiling Windows
High-Speed Internet
Leed Certified Community
On-Site Maintenance
On-Site Management
On-site Bar Method Fitness Studio
Online Maintenance Requests
Outdoor Terrace and Rooftop Water Feature
Package Receiving Service
Parlor
Pet Friendly with Restrictions
Plank Flooring
Premium Countertops
Premium Kitchen Cabinetry
Spa
Spacious Closets
Spacious Private Balconies
Stainless Steel Appliances
Sundeck
Tiled Bathrooms

Pets

Cats Allowed
Fee: $200
Comments: Limit 2 pets per apartment.
Dogs Allowed
Fee: $500
Comments: Limit 2 pets per apartment. All animals are subject to management approval as certain breeds are prohibited. Prohibited breeds include: Akita, Giant Schnauzer, Alaskan Malamute, American Stafford-shire Terrier, Husky, Bull-mastiff, Pit Bull, Chow, Presa Canario, Rottweiler, Doberman Pinscher, Saint Bernard and German Shepherd. Any mixed breed dog that includes one of the prohibited breeds also is prohibited. There will not be any weight restrictions. Visiting animals are not permitted unless aut

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,549 - $1,742
SQ. FT.
540
Available
Avail.
5 Units
Model
Studio AF

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,995 - $2,191
SQ. FT.
700
Available
Avail.
5 Units
Model
Convertible EK

View Floor Plan

Price
Price
$1,999 - $2,328
SQ. FT.
735
Available
Avail.
4 Units
Model
1 Bed 1 Bath CH

View Floor Plan

Price
Price
$2,128 - $2,194
SQ. FT.
820
Available
Avail.
4 Units
Model
1 Bed 1 Bath DJ

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$3,099 - $3,361
SQ. FT.
1,040
Available
Avail.
5 Units
Model
2 Bed 2 Bath BG

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

One East Delaware fuses chic new finishes with timeless design to capture the distinctive spirit of the Gold Coast. Newly-renovated apartments include private balconies, designer inspired kitchens and baths, in-unit washers and dryers, and attractive wide-plank flooring. Brand new amenities include a sprawling, boutique hotel-style outdoor terrace, a sophisticated resident lounge and event space, a fully-equipped fitness center featuring a Peloton bike, a business lounge and private conference room and much more. With easy access to appealing local landmarks and onsite businesses, culture and convenience abound. Even in a neighborhood known for its excellence, One East Delaware is one unique location!

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Is it possible to get a 2 bedroom with out the out side area, or on a lower floor, if you are on a lower floor is it possible to get a lake view???????

judie miller · December, 03 2017

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at One East Delaware?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at One East Delaware?
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How safe is One East Delaware?
The community is rated 3.7/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

Who manages One East Delaware?
Waterton

What is the pet policy at One East Delaware?
Cats Allowed
Fee: $200
Comments: Limit 2 pets per apartment.
Dogs Allowed
Fee: $500
Comments: Limit 2 pets per apartment. All animals are subject to management approval as certain breeds are prohibited. Prohibited breeds include: Akita, Giant Schnauzer, Alaskan Malamute, American Stafford-shire Terrier, Husky, Bull-mastiff, Pit Bull, Chow, Presa Canario, Rottweiler, Doberman Pinscher, Saint Bernard and German Shepherd. Any mixed breed dog that includes one of the prohibited breeds also is prohibited. There will not be any weight restrictions. Visiting animals are not permitted unless aut

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths