One Superior Place Apartments
#4,299 #16 #45

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One Superior Place Apartments

1 West Superior Place, Chicago, IL 60654
(350 Reviews)
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Floor Plans & Pricing

Studio

Studio / 08

Studio, 1 Bath | 600 sq. ft.

5 Available Units

See Floor Plan Details

Studio / 17

Studio, 1 Bath | 627 sq. ft.

5 Available Units

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Studio / 10

Studio, 1 Bath | 612 sq. ft.

2 Available Units

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Studio / 06

Studio, 1 Bath | 600 sq. ft.

2 Available Units

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Studio / 11

Studio, 1 Bath | 615 sq. ft.

2 Available Units

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Studio / 14

Studio, 1 Bath | 621 sq. ft.

1 Available Unit

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Studio / 07

Studio, 1 Bath | 612 sq. ft.

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Studio / 09

Studio, 1 Bath | 600 sq. ft.

See Floor Plan Details

1 Bedroom

1 bed 1 bath / 13

1 Bed, 1 Bath | 785 sq. ft.

5 Available Units

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1 bed 1 bath / 16

1 Bed, 1 Bath | 815 sq. ft.

5 Available Units

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1 bd 1 bath / 07 09

1 Bed, 1 Bath | 716 sq. ft.

4 Available Units

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1 bed 1 bath / 04

1 Bed, 1 Bath | 785 sq. ft.

4 Available Units

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1 bed 1 bath / 05

1 Bed, 1 Bath | 740 sq. ft.

3 Available Units

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1 bed 1 bath / 15

1 Bed, 1 Bath | 815 sq. ft.

1 Available Unit

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1 bed 1 bath / 12

1 Bed, 1 Bath | 720 sq. ft.

1 Available Unit

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1 bed 1 bath / 03

1 Bed, 1 Bath | 780 sq. ft.

1 Available Unit

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2 Bedrooms

2 bd 2 bath / 01 02

2 Beds, 2 Baths | 1,160 sq. ft.

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

3.9

Grounds

4.2

Safety

4.0

Office Staff

4.5

Maintenance

4.4

Neighborhood

4.6

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

27

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3.07 days

View Community Timeline
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One Superior Place Apartments Reviews

(310)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1233313

Verified Resident ā€¢ 2023 - 2024

3/9/2024

N/A. Things are fine. I wouldn't say this is the best place I have ever lived but definitely not the worst. Very middle of road type of place. There is good value here but the unrenovated units are kind of a drag. They need aā€¦Ā See More >
    Manager

    3/12/2024

    One Superior Place Apartments
    So good to hear from you! Thanks for letting us know. We are able to provide you options to transfer to renovate upgraded apartment. Please contact management office at 312-440-3600 and we are happy to help. Have a great day!
    Review Author Icon

    Resident 1232977

    Verified Resident ā€¢ 2023 - 2024

    3/8/2024

    In general it was satisfying to stay at one superior. Main improvements should be security at the entrance, better working elevators (wait time sometimes between 5-10 minutes) and better communication from management.

      Manager

      3/11/2024

      One Superior Place Apartments
      So good to hear from you! Thanks for letting us know. Have a great day!
      Review Author Icon

      Resident 1230111

      Verified Resident ā€¢ 2024

      2/28/2024

      The OSP leasing team is very professional and positive to interact with. They are always responsive and open to questions/concerns, and will work to within your requirements/custom situation. They seem deeply invested in finding the right fit for prospective residents, and that care is greatlyā€¦Ā See More >
        Manager

        3/2/2024

        One Superior Place Apartments
        So good to hear from you! Thanks for letting us know. Have a great day!
        Review Author Icon

        Resident 1227694

        Verified Resident ā€¢ 2023 - 2024

        2/19/2024

        Nice, well maintained property with staff that are genuinely helpful all in a location that is well located. The premises are very pet friendly and have good amenities. Noise reduction is also very good. My neighbor has an infant and I onlyā€¦Ā See More >
          Manager

          2/20/2024

          One Superior Place Apartments
          Dear valued Resident, thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at One Superior Place Apartments! At One Superior Place Apartments, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from One Superior Place Apartments.

          Updated Review

          Review Author Icon

          Resident 996756

          Verified Resident ā€¢ 2021 - 2024

          2/5/2024

          Great building, great amenities, but noise is an issue. Noise through vents, noise from firehouse nearby (better soundproofing of windows would do wonders for that) The Kasa guests are not all bad but some treat it like a hotel and not always considerate of the factā€¦Ā See More >
            Manager

            2/5/2024

            One Superior Place Apartments
            You're the best! We really appreciate the positive review. It's our pleasure to assist! Let us know if anything else comes up, and take care.

            Updated Review

            Review Author Icon

            Resident 1175894

            Verified Resident ā€¢ 2020 - 2024

            1/17/2024

            Prompt maintenance service received, which is much appreciated. However, amenities are not up to date compared to the adjacent One Chicago residential building. Noisy neighborhood becoming unsafe. Staff not always responsive.

              Manager

              1/20/2024

              One Superior Place Apartments
              So good to hear from you! Thanks for letting us know. Have a great day!
              Review Author Icon

              Resident 1212974

              Verified Resident ā€¢ 2023

              12/31/2023

              Great living place. Very friendly staff. Love the apartment location and amenities. Gym is awesome! Weight room and cardio room with lots of equipment. Love how the evaluators are split to 2 sides by numbers so that I donā€™t have to wait as long. Veryā€¦Ā See More >
                Manager

                1/2/2024

                One Superior Place Apartments
                Verified Resident 1212974, we are so happy to read such a great review about One Superior Place Apartments! Thank you, and have a fantastic day!
                Review Author Icon

                Resident 1206686

                Verified Resident ā€¢ 2020 - 2023

                12/9/2023

                Very nice living experience, neighborhood, and facilities. Staff is friendly and very responsive to helping make the experience better. Some minor improvements could be made within the apartments for making it feel pristine for others moving in.

                  Manager

                  12/11/2023

                  One Superior Place Apartments
                  Thank you again for taking the time to let us know how we did. We hope you have a great day! Reviews like this give us motivation and help us ensure we provide high-quality care.
                  Review Author Icon

                  Resident 1198993

                  Verified Resident ā€¢ 2018 - 2023

                  11/13/2023

                  Living here is great ā€“ the walkable location is a game-changer! The front desk, maintenance and management team are not just efficient but also genuinely friendly. The leasing team turned what's usually a stressful process into a breeze. The upcoming grocery store in 2024 hasā€¦Ā See More >
                    Manager

                    11/15/2023

                    One Superior Place Apartments
                    Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! We will continue to work at the earnest to keep you happy in the new home. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                    Updated Review

                    Review Author Icon

                    Resident 555368

                    Verified Resident ā€¢ 2020 - 2023

                    11/8/2023

                    OSP is a very nice community and building to live in. I appreciate the staff and really enjoy the location within the city. The staff is great and maintenance is always very timely. I hope the elevator situation is resolved quickly.

                      Manager

                      11/9/2023

                      One Superior Place Apartments
                      Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! We are positive that at the end of elevator modernization project resident experience will be great. Thank you so much again for your feedback! We hope you have a great day!
                      Review Author Icon

                      Resident 1196546

                      Verified Resident ā€¢ 2016 - 2023

                      11/6/2023

                      Good location and specious units, but elevators are broken frequently taking 5-7 minutes to get anywhere. Building management does not respond quickly to messages. Building owners are inflexible on moving people within the building - they charge fees for everything.

                        Manager

                        11/10/2023

                        One Superior Place Apartments
                        Thank you again for taking the time to let us know how we did. We hope you have a great day!

                        Updated Review

                        Review Author Icon

                        Resident 802580

                        Verified Resident ā€¢ 2020 - 2023

                        11/2/2023

                        One Superior Place has friendly and helpful staff that provide quality customer service. The maintenance team is the best and respond to service requests quickly. Plus, the location is downtown and perfect! Whole Foods is right across the street.

                          Manager

                          11/3/2023

                          One Superior Place Apartments
                          Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                          Updated Review

                          Review Author Icon

                          Resident 936291

                          Verified Resident ā€¢ 2018 - 2023

                          10/22/2023

                          Great community easy transportation. Close to work and shoppingā€™s Very happy here. Great building staff. Very friendly. Nice amenities. Great patio and swimming pool. Dog friendly building. Iā€™m so glad to be here.ā€¦Ā See More >
                            Manager

                            10/23/2023

                            One Superior Place Apartments
                            Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                            Review Author Icon

                            Resident 1176653

                            Verified Resident ā€¢ 2023

                            9/4/2023

                            It was a very smooth move in and everyone made it great. Was only upset about when I parked out front with my lights on during the move in that I almost got a ticket from the parking garage security. Everything else was great though

                              Manager

                              9/22/2023

                              One Superior Place Apartments
                              Thank you again for taking the time to let us know how we did. We hope you have a great day!
                              Review Author Icon

                              Resident 1174921

                              Verified Resident ā€¢ 2023

                              8/29/2023

                              Staff is fantastic. Love the building so far. The amenities are all very nice and the access to each is easy. The location is also very convenient. It is within walking distance to almost anything you would need.

                                Manager

                                8/31/2023

                                One Superior Place Apartments
                                Thank you for taking the time to let us know how we did. We hope you have a great day!
                                Review Author Icon

                                Resident 1172924

                                Verified Resident ā€¢ 2023

                                8/23/2023

                                Nice clean quite place and people over here are nice and welcoming. Amenities are very good and also maintained very well. I will surely recommend greystar and also one superior appt to my friends and colleague

                                  Manager

                                  8/28/2023

                                  One Superior Place Apartments
                                  Thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1070298

                                  Verified Resident ā€¢ 2020 - 2023

                                  8/23/2023

                                  Noisy neighborhood, Maintenance average, Amenities not as good as Chicago One building next door, Dogs running along hallways on residential floors, lack in up keeping facilities, not a lot of residents events

                                    Manager

                                    8/28/2023

                                    One Superior Place Apartments
                                    Thank you; we appreciate your feedback! We always strive to provide top quality service to every guest. Feel free to reach out to us if you need anything. Have a wonderful day.
                                    Review Author Icon

                                    Resident 1170721

                                    Verified Resident ā€¢ 2023

                                    8/16/2023

                                    The staffs are all friendly and helpful. The amenities are great and all the facilities in my room are clean and good. Not too much noise from outside. They always keep the packages in a safe place. Itā€™s also safe outside.ā€¦Ā See More >
                                      Manager

                                      8/22/2023

                                      One Superior Place Apartments
                                      Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1060225

                                      Verified Resident ā€¢ 2014 - 2023

                                      7/22/2023

                                      I have been living here for 10 years. The staff has been consistant (not a lot of turnover) which has given me the opportunity to meet them and voice concerns or just exchange pleasantries. They are accesable and always willing to help. I very muchā€¦Ā See More >
                                        Manager

                                        7/25/2023

                                        One Superior Place Apartments
                                        Thank you again for taking the time to let us know how we did. We hope you have a great day!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1144357

                                        Verified Resident ā€¢ 2019 - 2023

                                        7/15/2023

                                        Living at One Superior Place is a dream come true. Management's ongoing commitment to cleanliness, speedy response to resident issues and overall genuine care and concern for its residents is at the highest level of service expectations. The good Lord will I hope to spendā€¦Ā See More >
                                          Manager

                                          7/19/2023

                                          One Superior Place Apartments
                                          Thank you so much for your positive comments about One Superior Place Apartments! We are happy to pass along your comments to the team here at One Superior Place Apartments! Thank you, and have a fantastic day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1091523

                                          Verified Resident ā€¢ 2021 - 2023

                                          7/12/2023

                                          Donā€™t move here. You will regret it. Leasing agents lie. Management lies and doesnā€™t enforce policies. Elevators are always broken. Building an exterior is lined with pet waste. Security is nonexistent as front desk allows anyone through the front gates without checking credentials. Also yourā€¦Ā See More >
                                            Manager

                                            7/14/2023

                                            One Superior Place Apartments
                                            We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                            Review Author Icon

                                            Resident 1158490

                                            Verified Resident ā€¢ 2023

                                            7/11/2023

                                            So far, the amenities stand up to par. The amazing views of the apartment is what got us and definitely still amazes me when I walk in to my place. Love how dog friendly this place is as well as the convenient location!

                                              Manager

                                              7/13/2023

                                              One Superior Place Apartments
                                              Thank you again for taking the time to let us know how we did. We hope you have a great day!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1084120

                                              Verified Resident ā€¢ 2022 - 2023

                                              7/4/2023

                                              I love living at One Superior Place. It is such a great location to be able to walk wherever ā€” grocery stores, the lake, bars. Also it has convenient access to the bus routes and the L to get wherever you need to go ā€”ā€¦Ā See More >

                                                Updated Review

                                                Review Author Icon

                                                Resident 987197

                                                Verified Resident ā€¢ 2020 - 2023

                                                4/29/2023

                                                One Superior Place lives up to the name! I and my cat are so happy to call this place home. I moved here in 2020 and plan to stay here for years to come. If you are looking for a place to call home, lookā€¦Ā See More >
                                                  Manager

                                                  5/2/2023

                                                  One Superior Place Apartments
                                                  Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                                  Review Author Icon

                                                  Resident 1135029

                                                  Verified Resident ā€¢ 2021 - 2023

                                                  4/27/2023

                                                  Overall, I have had a positive experience yet there are several noise issues that have been ongoing concerns. For example, the garage at 8 E Huron is constantly blaring loud. There are also at least two dogs on my floor that bark for hours atā€¦Ā See More >
                                                    Manager

                                                    4/28/2023

                                                    One Superior Place Apartments
                                                    Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not 100% satisfied with your floor. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250 ~ 500. Rent: $30. Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Fee: $250 ~ 500. Rent: $30. Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Desk Service
                                                    • Business Center with Conference Room
                                                    • Clubhouse
                                                    • Clubroom with Entertainment Lounge
                                                    • Fitness Center
                                                    • Library
                                                    • Package Receiving Service
                                                    • Pet Run and Grooming Station
                                                    • Pet-Friendly Community
                                                    • Pool Deck with Gas Grills and Fire Pits
                                                    • Wireless Internet on Amenity Floor
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                                                    Leasing

                                                    We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. It's atmosphere. It's convenience. It's the embodiment of downtown Chicago apartment living with the highest standards of comfort. It can be all yours at One Superior Place. Our selection of luxury apartments in downtown Chicago are the perfect place to indulge yourself.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is One Superior Place Apartments Rated?
                                                    Based on 350 number of votes by renters, One Superior Place Apartments is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at One Superior Place Apartments?
                                                    One Superior Place Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    One Superior Place Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at One Superior Place Apartments?
                                                    One Superior Place Apartments is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is One Superior Place Apartments?
                                                    One Superior Place Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    One Superior Place Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at One Superior Place Apartments?
                                                    One Superior Place Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.07 days to their community reviews in the past year.
                                                    Who manages One Superior Place Apartments?
                                                    Greystar
                                                    What is the pet policy at One Superior Place Apartments?
                                                    Dogs Allowed
                                                    Fee: $250 ~ 500
                                                    Rent: $30
                                                    Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250 ~ 500
                                                    Rent: $30
                                                    Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    March 2024

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                                                    One Superior Place Apartments is a 600 - 1,160 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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