What are noise levels like at One Superior Place Apartments?

The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at One Superior Place Apartments?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is One Superior Place Apartments?

The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 60% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 100.57 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?

One Month Free Rent on Select Apartment Homes! Contact leasing staff for more information.! Special ends October 31,2020

Ratings & Prices for One Superior Place Apartments, Chicago, IL

Renter Ratings

Noise	N/A
Grounds	4
Safety	3.9
Office Staff	4.2
Maintenance	4.5
Neighborhood	4.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	30

Manager's Review Engagement

Percentage of reviews responded to	60%

Manager's Review Reply Time

Average time to respond to reviews	100.57 days

Ratings & Reviews (257 Reviews)

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Verified Resident 789064 • vrp • 2020

Updated Review

12/29/2020

I moved in a few weeks before the pandemic happened but this community has made me feel safe and allowed me to enjoy myself by making ways to allow us to still use the amenities which I really appreciated. All the staff are friendly and very… See More

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Previous Review

· 09/10/2020

Verified Resident 297794 • vrp • 2017 - 2020

12/15/2020

Close proximity to literally everything. Love the amenities, the staff, and the updated layouts. No complaints.................................................

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Verified Resident 806592 • vrp • 2020

11/13/2020

We've loved living here. The amenities are great and the location makes errands, activities and going out easy. We'd wish the unit we rented was renovated since it makes the cost of living here seem a little too high with outdated furnishes compared to other units,… See More

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One Superior Place Apartments Manager

11/18/2020

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Verified Resident 818676 • vrp • 2020

10/29/2020

Uncomplicated, problem-free. Building well-kept, security staff very friendly. Package room well-organized, and email/text notifications are much appreciated. Both maintenance and property management are quick to respond when contacted.

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One Superior Place Apartments Manager

11/03/2020

Dear Resident , thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place! We are always more than happy to assist you if anything else comes up. Take care!

Verified Resident 837157 • vrp • 2020

10/28/2020

I have loved my time at One Superior Place so far. The only complaint I have is the gross sidewalk in front of the building, which is constantly wet with dog urine and feces stains. They try to clean it in the summer by spraying the… See More

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One Superior Place Apartments Manager

11/03/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! Maintenance staff is working hard to keep up with the sidewalks . If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 823412 • vrp • 2006 - 2020

09/25/2020

My experience since I moved here has very good everyone is always very nice, maintenance very timely and efficient and the building common areas are always kept clean I very much enjoy living here and especially now with working from home.

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One Superior Place Apartments Manager

09/30/2020

Dear Resident, thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place! Thank you, and have a fantastic day!

Verified Resident 811823 • vrp • 2019 - 2020

09/04/2020

The neighborhood is increasingly unsafe- particularly this year. Amenities in the building are severely limited- not getting what we are paying for. Units, although have new appliances are outdated. Management is hard to get answers from. See More

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One Superior Place Apartments Manager

09/05/2020

We appreciate you taking the time to leave us this feedback. Property manager is happy to provide answers to questions that have not been answered. Please call 312-440-3600 and ask for community manager. Thank you, and have a fantastic day!

Verified Resident 613666 • vrp • 2018 - 2020

08/31/2020

My experience at first was very positive. After having personal items stolen from secure locations on two occasions now, after seeing the overall security of the residence diminish by the introduction of overnight hotel rooms, and by the drop in overall physical cleanliness, my esteem for… See More

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One Superior Place Apartments Manager

08/31/2020

We're disappointed to hear of the negative experience you had at our location. Please don't hesitate to reach out if there's anything additional we can do for you.

Verified Resident 805358 • vrp • 2020

08/19/2020

Managing office is so professional, and so accommodating. I feel they have an open door policy and as a tenant if i have any concerns or questions they are there to help. That includes printing. Knowledgeable, helpful and professional you can't ask for more then that.… See More

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Verified Resident 802580 • vrp • 2020

08/12/2020

One Superior Place is a nice place to live. The staff is helpful and keep residents well informed. I like everything about One Superior Place with the exception that the patios need to be pressure cleaned and the cardio room needs to be thoroughly dusted and… See More

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One Superior Place Apartments Manager

08/13/2020

We hope you have a great day!

Resident • 2018 - 2020

07/28/2020

They brand themselves as a "Luxury apartment" however it wasn't luxury when their staff came in my apartment when I was out of town to fix my faucet, sprayed water everywhere and left my items submerged in water for 2 days without letting me know....causing 2K… See More

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One Superior Place Apartments Manager

07/31/2020

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Verified Resident 736199 • vrp • 2018 - 2020

07/26/2020

The building is great and the staff is friendly, maintenance always takes care of things in a timely manner. The only complaint is that is smells outside the entryway because of peoples pets, and the construction is a bit annoying

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One Superior Place Apartments Manager

07/31/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 792574 • vrp • 2018 - 2020

07/17/2020

Overall, staffs, doormen, and maintenance are pretty good. They are very nice. But, the neighbors do not follow the apt's rules such as smoking, loud noise... Frequently, the smoke smell comes into my home from the unit in front of me. I have called the front… See More

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One Superior Place Apartments Manager

07/19/2020

Dear Resident , we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (312) 440-3600 so we can work towards a resolution. We look forward to hearing from you.

Verified Resident 785813 • vrp • 2011 - 2020

07/01/2020

Wonderful experience living at 1 W. Superior place. Ive been here for a decade and could not see myself living anywhere else. Expert maintenance staff friendly door staff and everything always gets done on time See More

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One Superior Place Apartments Manager

07/09/2020

We are so happy to read such a great review about One Superior Place! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 785803 • vrp • 2019 - 2020

07/01/2020

Like the maintenance and amenities. Could use some updated work out equipment. Construction noise is unfortunately loud and not the best cell reception. Could use some more community events or free food offerings.

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One Superior Place Apartments Manager

07/09/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! New gym equipment in Cardio room is on it's way.

Verified Resident 783392 • vrp • 2016 - 2020

06/24/2020

Disappointed with how management deals with issues brought up by residents. I like the location and some of the apartment layouts, but the building raises rent by too much each year and never willing to work with residents to resolve issues

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One Superior Place Apartments Manager

06/25/2020

Dear Resident , it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (312) 440-3600. We look forward to hearing from you.

Verified Resident 716712 • vrp • 2019 - 2020

06/20/2020

terrible...................................................

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Verified Resident 781963 • vrp • 2019 - 2020

06/20/2020

Obviously this year has been different than any other due to COVID. I got this apartment based on amenities and location. The apartments are good at first look but not worth what they cost without access to amenities.

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One Superior Place Apartments Manager

07/01/2020

Wwe appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 776435 • vrp • 2019 - 2020

06/07/2020

The apartment layout is fantastic and the amenities and staff are excellent. I havent encountered a problem in my time living here and if possible Id like to renew my lease. The security is also great and the location of the building is ideal.

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One Superior Place Apartments Manager

06/12/2020

Hi Verified Resident , we are very happy to have provided you with such a positive experience! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 773957 • vrp • 2015 - 2020

05/31/2020

Great location. The building is professionally managed and the maintenance staff is responsive, helpful and professional. The common areas are well maintained and have been recently updated. Some of the individual units are a bit outdated but many have been renovated. See More

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One Superior Place Apartments Manager

06/12/2020

Dear Resident, thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place! Please don't hesitate to reach out to us if there's anything more we can do!

Verified Resident 270949 • vrp • 2016 - 2020

05/25/2020

Building is extremely clean and well kept-up. Maintenance is wonderful and responds quickly to service requests. Management is helpful and friendly. Massive 4 year construction across the street is really problematic and annoying. Constant noise 6 days a week from 8am to 8pm. Also, the cardio… See More

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One Superior Place Apartments Manager

09/15/2016

Thanks Verified Resident, for leaving us this response. Wishing you a great day until the next time we meet.

Verified Resident 668916 • vrp • 2019 - 2020

05/22/2020

The community is excellent, the people/staff are very respectful of one another and take care of the people. Any time I have an issue, the repair staff immediately respond and help out. They are very understanding and flexible.

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One Superior Place Apartments Manager

07/24/2019

Hi Resident , we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 445944 • vrp • 2007 - 2020

05/04/2020

I have been a resident of One Super Place for almost 13 years. The name of this residence is appropriate as it is truly a Superior Place to live. The staff, including the management team, the maintenance team and the door staff have always been friendly,… See More

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One Superior Place Apartments Manager

02/01/2018

Hi Verified Resident, thank you for taking the time to leave a review for us at One Superior Place. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Verified Resident 745798 • vrp • 2017 - 2020

02/19/2020

Love living here! The staff are all amazing! The apartment building and units are extremely nice. Even though my unit is a convertible studio and only ~660 sq ft it feels a lot larger because of the open floor plan. The amenities are perfect and I… See More

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One Superior Place Apartments Manager

02/21/2020

Hi Verified Resident 745798, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Verified Resident 744747 • vrp • 2019 - 2020

02/15/2020

People in the leasing office, maintenance staff are all very nice. We love our room and all the amenities. Its super centrally located, and easy to get around. Amazing having in unit laundry, and just so happy I live here

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One Superior Place Apartments Manager

02/19/2020

Hi Verified Resident , we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

•

Updated Review

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Manager

Features & Amenities

General

24-Hour Desk Service

Business Center with Conference Room

Clubroom with Entertainment Lounge

Fitness Center

Library

On-site Dry Cleaning

Package Receiving Service

Pet Run and Grooming Station

Pool Deck with Gas Grills and Fire Pits

Wireless Internet on Amenity Floor

Pets

Dogs Allowed
Fee: $250 ~ 500
Rent: $25
Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $50 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.
Pet Limit: 2

Cats Allowed
Fee: $250 ~ 500
Rent: $25
Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $50 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,145 - $2,010
SQ. FT.
600
Available
Avail.
1 Units
Model
Studio / 09

Contact Property

Price
Price
$1,145 - $2,133
SQ. FT.
612
Available
Avail.
2 Units
Model
Studio / 07

Contact Property

Price
Price
$1,225 - $2,248
SQ. FT.
600
Available
Avail.
12 Units
Model
Studio / 08

Contact Property

Price
Price
$1,230 - $2,031
SQ. FT.
627
Available
Avail.
10 Units
Model
Studio / 17

Contact Property

Price
Price
$1,270 - $2,085
SQ. FT.
612
Available
Avail.
9 Units
Model
Studio / 10

Contact Property

Price
Price
$1,300 - $2,012
SQ. FT.
615
Available
Avail.
2 Units
Model
Studio / 11

Contact Property

Price
Price
$1,504 - $2,307
SQ. FT.
621
Available
Avail.
5 Units
Model
Studio / 14

Contact Property

Price
Price
$1,573 - $2,204
SQ. FT.
600
Available
Avail.
7 Units
Model
Studio / 06

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$1,482 - $2,993
SQ. FT.
740
Available
Avail.
13 Units
Model
1 bed 1 bath / 05

Contact Property

Price
Price
$1,492 - $3,323
SQ. FT.
780
Available
Avail.
7 Units
Model
1 bed 1 bath / 03

Contact Property

Price
Price
$1,557 - $2,823
SQ. FT.
716
Available
Avail.
16 Units
Model
1 bd 1 bath / 07 09

Contact Property

Price
Price
$1,582 - $2,127
SQ. FT.
720
Available
Avail.
N/A
Model
1 bed 1 bath / 12

Contact Property

Price
Price
$1,696 - $3,019
SQ. FT.
785
Available
Avail.
4 Units
Model
1 bed 1 bath / 13

View Floor Plan

Price
Price
$1,717 - $2,208
SQ. FT.
785
Available
Avail.
1 Units
Model
1 bed 1 bath / 04

Contact Property

Price
Price
$1,842 - $3,373
SQ. FT.
815
Available
Avail.
5 Units
Model
1 bed 1 bath / 15

Contact Property

Price
Price
$2,251 - $3,403
SQ. FT.
815
Available
Avail.
3 Units
Model
1 bed 1 bath / 16

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$3,116 - $5,826
SQ. FT.
1,160
Available
Avail.
9 Units
Model
2 bd 2 bath / 01 02

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. It's atmosphere. It's convenience. It's the embodiment of downtown Chicago apartment living with the highest standards of comfort. It can be all yours at One Superior Place. Our selection of luxury apartments in downtown Chicago are the perfect place to indulge yourself.

Office Hours

Sunday: 12:00 PM - 05:00 PM

Monday - Friday: 09:00 AM - 06:00 PM

Saturday: 10:00 AM - 05:00 PM

One Superior Place Apartments

Floor Plans

MOVE-IN SPECIALS

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB+

Review CountB+

Manager's Review EngagementB-

Manager's Review Reply TimeC

Ratings & Reviews (257 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

One Superior Place Apartments Manager

Noise

Maintenance

Neighborhood

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time