Optima Signature

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Optima Signature

220 E Illinois Street, Chicago, IL 60611
(80 Reviews)
$5,140/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Review Ratings

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Optima Signature Reviews

(65)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2023

1/14/2023

Thanks Optima Management Team!

We recently had some challenges with the elevators as a result of a flood due to a tenant leaving a window open in the extreme cold. We just found out yesterday that the building is crediting all residents one week of February rent to make… See More >
    Review Author Icon

    Resident 1101801

    Verified Resident 2021 - 2023

    1/10/2023

    It has been great here.lfjfjdbdbehwhdbvevevdbdhdbdhejdhdbdvdvdvdvdvdvdvdvdvdv shehehehe e ehehehhe r edge true drudge dveyegd duevrgeudhbd duevdve d

      Manager

      1/11/2023

      Optima Signature
      Thank you for the 5-star review!
      Review Author Icon

      Resident 1101209

      Verified Resident 2022 - 2023

      1/9/2023

      I love the amenities and location. However, the elevators are too busy and when I moved in, the condition (clean status) of the room is poor. They did even not let me use their parking space when I moved in. I was so disappointed when… See More >
        Manager

        1/12/2023

        Optima Signature
        Thank you for taking the time to leave us a review. We are sorry to hear about your move in experience. Should you have any questions please reach out.
        Review Author Icon

        Resident 1098016

        Verified Resident 2022

        12/27/2022

        I moved into Optima for a work project using a 3rd party apartment rental agency. the move in was a smooth experience. The staff is always very friendly and helpful with request I have asked for in person, like mail deliveries, dolly cart borrowing, and… See More >
          Manager

          1/4/2023

          Optima Signature
          Thank you for the great review! We are glad to hear you have taken the time to explore the community and amenities offered. Please let us know if you have any questions we are always happy to help!
          Review Author Icon

          Resident 1097921

          Verified Resident 2022

          12/27/2022

          The people and staff and very nice and friendly. The amenities are state of the art and absolutely fantastic. Optima offers a wide variety of benefits to its residents. I am happy I chose to live in the building.

            Manager

            1/4/2023

            Optima Signature
            We appreciate your kind review of the staff and community here at Optima Signature. We hope you continue to love your home.
            Review Author Icon

            Resident 1096261

            Verified Resident 2022

            12/20/2022

            Love the service that I could get from this apartment such as amenities and massage..etc Also, I love how efficient the staffs are. They are very nice and fix a problem immediately. I love how it's pet friendly this apartment is.

              Manager

              12/28/2022

              Optima Signature
              Thank you for the great review! We love hearing how much our residents enjoy the amenities and community here at Optima Signature. Should you ever have a questions please don't hesitate to reach out!
              Review Author Icon

              Resident 1093544

              Verified Resident 2022

              12/11/2022

              My experience has been okay.. other than the sewage backup from our Kitchen sink(GROSS)..We will not be renewing because we don't use most of the amenities ..which is why living here is soo expensive.

                Manager

                12/14/2022

                Optima Signature
                Thank you for the review. We are so sorry about the experience you had with the sink backup. We hope that our team was able to address this immediately and that you were not terribly inconvenienced. We have a 24 hour turn around for all work orders and immediate response for any plumbing emergency. We are sorry that you did not use our expansive amenities but understand that everyone's needs are different. We are here for you if you ever decide to call Optima Signature home again in the future!
                Review Author Icon

                Resident 1084440

                Verified Resident 2022

                11/11/2022

                This apartment has a very valuable working team that is efficient and friendly. The amenities are open 24/7 and you can use them whenever you need them. Free package delivery to your unit is super convenient.

                  Manager

                  11/16/2022

                  Optima Signature
                  Thank you for the kind words about our team! We hope you continue to enjoy the amenities and love your home for years to come.

                  Updated Review

                  Review Author Icon

                  Resident 1077900

                  Verified Resident 2022

                  10/23/2022

                  LOVE this apartment! The finishes are beautiful, the amenities are amazing, the staff is extremely friendly and the location is perfect. I had a very smooth move in process and I have really enjoyed my first few days here!

                    Manager

                    10/24/2022

                    Optima Signature
                    Thank you for the wonderful review! We hope you love your home for many years to come!

                    Updated Review

                    Review Author Icon

                    Resident 995658

                    Verified Resident 2021 - 2022

                    10/21/2022

                    My experience within the Optima Signature community has been exceptional. The entire team goes above and beyond. They have helped make this residency feel like home. Special thanks to Juan Carlos, Tonya, Gabrielle, Raven, Kiya, Chrissy, Symaj, Ilhan, Juan, Steven, Tom, and… See More >
                      Manager

                      10/24/2022

                      Optima Signature
                      Thank you for the kind words about our staff. We appreciate you! Should you ever have an issue please do not hesitate to reach out.
                      Review Author Icon

                      Resident 1076721

                      Verified Resident 2022

                      10/18/2022

                      I love optima. We've lived here for two years and very excited to have moved to a two bedroom. The amenities are great and the building is well maintained. I love how close I am to everything I need. Love it

                        Manager

                        10/24/2022

                        Optima Signature
                        Thank you for the wonderful review! We enjoy hearing from our longtime residents.
                        Review Author Icon

                        anonymous

                        Resident 2022

                        10/13/2022

                        good place to live

                        A beautiful establishment, great views, the areas with many clean grills, both indoor and outdoor pools, always attentive to hygiene, a large gym with many equipments, a basketball court, golf, saunas, jacuzzi, parks for dogs. Very good service in place perfect to live and be… See More >
                          Manager

                          10/17/2022

                          Optima Signature
                          Thank you for the glowing review of Optima Signature. We hope you continue to love your home. Should you ever have an issue please don't hesitate to reach out.
                          Review Author Icon

                          Resident 1074458

                          Verified Resident 2022

                          10/11/2022

                          Christine was by far the best leasing agent we encountered on our many tours. We are new to Chicago and felt this was an excellent community but it was a bit pricey for what we could get a little further out which is understandable with… See More >
                            Manager

                            10/11/2022

                            Optima Signature
                            Thank you for your kind words! Christine enjoyed meeting you! We'd love to have you back at Signature one day and wish you the best on where you choose for your next home.
                            Review Author Icon

                            Resident 1074077

                            Verified Resident 2022

                            10/10/2022

                            Best. We have location and Whole Foods connected to us. No building can top that. Concierge is always at the top of their game. Raven is the boss at that front desk and you should see her. Professional. I love the community

                              Manager

                              10/10/2022

                              Optima Signature
                              We are glad to hear you are loving your home at Optima Signature! Should you ever have an issue don't hesitate to reach out.
                              Review Author Icon

                              Resident 1071587

                              Verified Resident 2017 - 2022

                              10/2/2022

                              Overall nice community. Great amenities and great location. There are improvements to be made. Packaging, pool attendance, guest policy, and front desk staff need improvement asap. We've been here since the beginning and it was better then.

                                Manager

                                10/12/2022

                                Optima Signature
                                Thank you for taking the time to leave us a review. We appreciate your feedback. Please reach out should you ever have a concern.
                                Review Author Icon

                                Resident 1067367

                                Verified Resident 2022

                                9/18/2022

                                Optima is among the best residential buildings in Chicago, it has great amenities, a bunch of floorplan options, and keeps a good look compared to buildings around it. The location is one of the advantages that Optima offers and the accessibility to it is one of… See More >
                                  Manager

                                  9/19/2022

                                  Optima Signature
                                  We appreciate your wonderful review about Optima Signature! We hope you continue to love your home for many years to come!
                                  Review Author Icon

                                  Resident 1064803

                                  Verified Resident 2022

                                  9/9/2022

                                  Overall great experience. The building is very nice and so are the amenities. Very friendly staff. What would make it better: -Key fobs that unlock your front door -the elevator system seems nice, but is extremely frustrating to use. -package delivery is perplexing. Some show up to… See More >
                                    Manager

                                    9/13/2022

                                    Optima Signature
                                    Thank you for taking the time to leave us a review. We appreciate your feedback. Should you ever have an issue please don't hesitate to reach out.
                                    Review Author Icon

                                    anonymous

                                    Resident 2022

                                    8/21/2022

                                    Infested w/ gangster types invited by residents

                                    Today at 11 am on a sunday an entire crew of Thugs were in the plaza. One was asking me if I needed a massage, while the other was pissing in the street. One guy was drinking hard alcohol out of bottle. Apparently they were… See More >
                                      Manager

                                      8/23/2022

                                      Optima Signature
                                      Thank you for taking the time to leave us a review. We would like to get more information on this issue so please contact us directly at (312) 564-4268. Thank you.
                                      Review Author Icon

                                      Resident 1054573

                                      Verified Resident 2022

                                      8/13/2022

                                      Exceptional in every respect. I would recommend this location to any friends or family members who are interested in city living. We have been here for 5 months, and have had nothing but good experience with staff, management, and neighbors

                                        Manager

                                        8/18/2022

                                        Optima Signature
                                        Thank you so much for taking the time to leave us a 5-star review and the kind words about our staff. We hope you continue to love your home!
                                        Review Author Icon

                                        Resident 1050949

                                        Verified Resident 2022

                                        8/2/2022

                                        Clean apartment, but the is noisy. I can hear everything out in the hallway. Beautiful apartment full of amenities, and you cannot beat the location. Zach in the leasing office is amazing and super helpful,

                                          Manager

                                          8/4/2022

                                          Optima Signature
                                          We appreciate your feedback and kind words about our staff. Should you ever have any concerns please reach out.
                                          Review Author Icon

                                          Resident 1049709

                                          Verified Resident 2016 - 2022

                                          7/29/2022

                                          We are satisfied with the quick responses and work implemented from management to concierge to maintenance services. Problems are always addressed in a timely manner. Management, Concierge and Maintenance staffs are very friendly and reliable.

                                            Manager

                                            8/2/2022

                                            Optima Signature
                                            We are glad to hear what a great experience you have had here with us at Optima Signature. We hope you continue to love your home for many years to come.
                                            Review Author Icon

                                            Resident 1043860

                                            Verified Resident 2022

                                            7/12/2022

                                            The experience is a great one. The employees are very attentive, respectful and accommodating. Just as any other community, there are hiccups in the way some things are done but management does a phenomenal job of addressing and solving these issues.

                                              Manager

                                              7/15/2022

                                              Optima Signature
                                              Thank you for taking the time to submit a review! We appreciate your feedback and hope you continue to love your home.

                                              Updated Review

                                              Review Author Icon

                                              Resident 947754

                                              Verified Resident 2021 - 2022

                                              7/8/2022

                                              Love it. ...........................................................

                                                Manager

                                                7/11/2022

                                                Optima Signature
                                                Thank you for taking the time to leave a review! We are glad to hear that you are loving your home.
                                                Review Author Icon

                                                Resident 1032246

                                                Verified Resident 2021 - 2022

                                                6/4/2022

                                                If you're a dog owner / lover - this is the place to be. The dog friendly amenities / perks are, bar none, the best in Chicago! The gym is better than many you might pay to use and the views are stellar, no matter… See More >
                                                  Manager

                                                  6/6/2022

                                                  Optima Signature
                                                  Thank you for the wonderful review! Making the community a dog friendly place is something we strive for. We enjoy hearing how excited and happy our residents are in their home here at Optima Signature. Should you ever have an issue please reach out.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2019 - 2022

                                                  5/13/2022

                                                  Building is getting dangerous and unsafe

                                                  Unfortunately, things are getting a bit out of control. To the point, it seems like management is not able to get a grasp on things. From my knowledge and hearing it first hand from trespassers is that guests have found that building access is easy.… See More >
                                                    Manager

                                                    5/16/2022

                                                    Optima Signature
                                                    Thank you so much for your feedback. We understand your frustrations and concerns regarding recent incidents within our community. Please know that we've taken action and have resolved the situation. We are working to address any building access issues. Our top priority is ensuring an exceptional living experience and we would love the opportunity to speak with you further about your concerns. Please reach out to us at: managment@optimasignature.com.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    This community is managed by

                                                    Optima Inc

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Who manages Optima Signature?
                                                    Optima Inc
                                                    What is the pet policy at Optima Signature?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath

                                                    Check Availability

                                                    Optima Signature

                                                    March 2024

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                                                    Optima Signature is an apartment in Chicago in zip code 60611. This community has a 1 Bed, 1 Bath, and is for rent for $5,140. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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