1212 South Michigan Avenue, Chicago, IL 60605
Park Michigan Apartments
Resident • 2009 - 2019 Not Recommended
First, I want to say that I lived in this location for over a decade, and had seen multiple building management organizations come through and work on the space. But this current iteration, is by far the worst. I couldn't imagine a less competent place running an apartment complex, let alone a lemonade stand. I should start with some of the obvious problems that have been echoed in other reviews. I'll start with the communication process. At times, as happens with any space, things like water shutoffs, garbage issues, laundry issues, etc., will need maintenance--either scheduled, or unforeseen. The communication of these problems, however, is always abysmal. In a few instances, improper planning of major logistical issues has resulted in tenants having to suffer financial consequences from the lack of preparation of the building staff. Still, what is most egregious is the actual email communications that come from the property management. They are written in such a grammatically incorrect, incoherent, and downright rude fashion. They display such a lack of customer service, and basic comprehension of the English language, that they would make a Chicago Public Schools student embarrassed. I also want to criticize some of the legal actions that the building has engaged in. Neighbors in the building have shared stories about how they've been told that the building can't be of help in finding a sublease, that their spaces have been rented while they were in the process of renewing a lease, and that basic maintenance requests don't fall under their purview. The problem with communication, and the inability to manage basic problems turned this place from a dream home to a hell hole. Avoid at all costs.
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