Review History for Swaywithme4

Regents Park


Updated Review

Review Author Icon

Swaywithme4

Resident ā€¢ 2014 - 2015

1/3/2016

Regents Park is an over-priced dorm that has rested on its great views while letting the entire place fall apart. For $2100 per month, I expected more. The first summer, they jackhammered all day outside my windows and since I worked from home, I had to listen to not just the jackhammers, but the music and conversation of the workers in addition to keeping my blinds closed for privacy. The windows are so corroded that it took herculean efforts to open and close them, and then they only let in about 12 inches of fresh air. So much for enjoying the lake breeze! The elevators and hallways smell of marijuana. I didn't particularly enjoy sharing the elevators with brazen teens with their pants halfway to their knees. These same teens could also be found making out in the sauna and pool after school -large groups of them roughhousing, swearing and listening to loud music with no concern for other residents present. When RP "rewired" the building, my two television sets no longer received the cable signals. I was told my tv sets were too old and had to buy new ones and was not even offered compensation for this. Even after buying a new set, the cable service was inconsistent and as others have said, no pay per view or other services ever available and the slightest weather event caused the signal to fail. . The hallways at RP smell of garbage which emanates from the filthy garbage chutes and even though I complained about the lack of sanitation, it never changed. Regarding other sanitation problems, I received spoiled food from the in-house grill and had to be hospitalized with food poisoning. Even though I have medical insurance, it still cost me $500 in out-of-pocket deductible for 10 hours I spent in ER. I told the grill manager about it and suggested he do a better job of refrigerating the food. He didn't seem to care. MAC is lucky to have the extremely capable maintenance staff they have at RP because they are always having to fix something. I will say that they try their best and they are very nice and helpful guys. I can't say the same thing about the rude concierge staff. Except for Jason and the lone woman concierge, the rest of the door staff is indifferent and sometimes downright hostile. I would not recommend this place to anyone. I should have known things would go from bad to worse when I discovered the leasing agent had lied to me. He had promised me a "signing bonus" when I signed my lease, but reneged on it after I had signed and moved in. Regents Park needs to be gutted and revamped from top to bottom. It is out-dated, grungy and obvious that the property management company is just banking on a steady stream of foreign grad students who will generate enough turnover and revenue that RP can just keep pocketing their exorbitant rents without truly putting anything back into the property. The place reminds me of the Titanic....once beautiful and regal, but now sinking to the bottom.
1 Previous Review

Previous Review

Review Author Icon

Resident 101932

Verified Resident ā€¢ 2014

10/17/2014

I am not happy at Regents Park. The common areas are soiled and filthy. There was constant work on the outside of my windows for the last four months and I was not told about it. My windows are covered in soot and concrete and I have complained several times. This is not worth the huge amount of rent I have been paying for what I thought was a luxury apartment. Also, the neighborhood is not safe. My friend was kidnapped and robbed at gunpoint in broad daylight.
    Manager

    10/1/2014

    Regents Park
    Please give us a call as soon as you can so we can address those windows - there won't be too many days left this season for you to enjoy them open! We have been doing some maintenance on the building faƃĀ§ade as per City code, but should actually be wrapping that up within the next few weeks. In the meantime, please feel free to utilize one of the quiet areas in the building, like our business center or the Summit Club (there is wifi in both). When you call about the windows, let's also discuss specifics on the common areas and pool - we inspect and maintain these areas regularly on each shift, and our service team actually takes a lot of pride in how these areas appear and function. We appreciate your feedback, and look forward to speaking with you soon.

    Review 11 out of 138

    Share This Review

    Check Availability

    Regents Park

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review