Management are a complete joke. Downright rude, incompetent and essentially all communication from them makes you feel you're doing them a favor by living there. The rating system on this site is a bit skewed as the actual apartments themselves and the community around are perfectly acceptable. However, the entire experience with Management and their ever changing rules is maddening. No transparency from them whatsoever during the covid crisis including "Make sure you pay your rent on time" emails. Highly recommend you stay away from all reside and Newcastle Limited buildings in the Chicago area.
Manager
9/17/2020
Reside on Green Street
Hello Anonymous - thank you for your feedback and the review. I am very sorry to hear about your experience and would like to hear more to see if there is something we can make better for you. Do you mind reaching out to Info@resideliving.com with your contact information and I will be happy to reach out.
Thank you in advance,
Michael DeFrang
Director of Marketing