#14,009 #80 #211

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Reside on Surf

425 West Surf Street, Chicago, IL 60657
(178 Reviews)
$1,655 - $4,887/mo
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Floor Plans & Pricing

Studio

Studio - Medium

Studio, 1 Bath | 414 sq. ft.

$1,655 - $3,159

1 Available Unit

See Floor Plan Details

Convertible - Medium

Studio, 1 Bath | 645 sq. ft.

$1,970 - $4,887

1 Available Unit

See Floor Plan Details

Convertible - Small

Studio, 1 Bath | 647 sq. ft.

See Floor Plan Details

Convertible - Large

Studio, 1 Bath | 631 sq. ft.

See Floor Plan Details

Studio - Small

Studio, 1 Bath | 405 sq. ft.

See Floor Plan Details

Studio - Large

Studio, 1 Bath | 611 sq. ft.

See Floor Plan Details

1 Bedroom

1 Bedroom - Large

1 Bed, 1 Bath | 859 sq. ft.

See Floor Plan Details

1 Bedroom - Small

1 Bed, 1 Bath | 828 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

B-

Review Ratings

Noise

4.0

Grounds

3.0

Safety

1.0

Office Staff

2.0

Maintenance

4.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Reside on Surf Reviews

(165)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

8/7/2023

Overpriced Slum

I would not recommend living in this building. Our rent increased by $70 most likely to cover the cost of a renovated gym ( still very small with minimum equipment), lounge area, and laundry room. This will be our last year in this building. The… See More >
    Review Author Icon

    Resident 1041920

    Verified Resident 2020 - 2022

    7/4/2022

    I do not recommend Reside on Surf. I have lived in many different apartments in my life and this has been the absolute worst landlord or management company that I have dealt with. I have found them to be quick on excuses and slow… See More >
      Manager

      7/5/2022

      Reside on Surf
      Thank you for your review.  I am very sorry to hear that we haven't provided you with the best experience.  While turnover happens, it's not an excuse for poor communication. We would like to try and improve your time with us, can you call our office or email info@resideliving.com with your name and best contact information? I can reach out to you at your earliest convenience. Thank you, Kaitlyn Nogar Regional Manager
      Review Author Icon

      Resident 1039384

      Verified Resident 2022

      6/25/2022

      It has been fantastic. I love my building, the amenities, and the staff. It's affordable and has great character. The staff was SUPER helpful when I was moving in too. They went above and beyond expectations.

        Manager

        7/5/2022

        Reside on Surf
        Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We're thrilled to hear that you had a smooth move in experience. If you have additional feedback, we would love to hear from you. You can reach out to us at (844) 336-0387. Sincerely, Kaitlyn Nogar Regional Manager
        Review Author Icon

        Resident 1033103

        Verified Resident 2019 - 2022

        6/6/2022

        Okay building but overpriced for what it is. The property has many things currently not working (and haven't been for weeks) These are amenities we are paying a high price for and can't utilize. Passenger elevators, business center computers/printers, and multiple washing machines. Not to… See More >
          Manager

          6/7/2022

          Reside on Surf
          Hello, Thank you for taking the time to provide us with detailed feedback, and we’re sorry to hear that the property hasn’t lived up to expectations. We understand the ongoing issues with the property and assure you that we are working closely with our maintenance team and building engineer to resolve them as soon as possible. We would like the opportunity to talk with you in person about the items you’ve addressed here and find ways to make your experience living at Reside on Surf more comfortable. Please reach out to us at +1 844-352-3627 at your earliest convenience. Sincerely, Kaitlyn Nogar Regional Manager

          Updated Review

          Review Author Icon

          Resident 597893

          Verified Resident 2017 - 2022

          4/8/2022

          Reside on Surf is a beautifully renovated 100 year old building with friendly staff. It is in a great location with an easy short walk to Lincoln Park. There are several major CTA bus lines nearby as well. Pet friendly building.

            Manager

            4/11/2022

            Reside on Surf
            Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We're glad to hear that you love the building and its location in beautiful Lincoln Park. We also appreciate your compliment towards our friendly staff! If you have additional feedback, we would love to hear from you. You can reach out to us at (844) 336-0387. Sincerely, Kaitlyn Nogar Regional Manager

            Updated Review

            Review Author Icon

            Resident 942332

            Verified Resident 2021 - 2022

            4/5/2022

            Love this community! They are very responsive when an issue comes up and gets you the help to fix timely. I love the amenities and the updated apartment look. Every person I have encountered is very friendly and willing to help you.

              Manager

              4/11/2022

              Reside on Surf
              Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We are happy to hear that you love the amenities and your updated apartment. If you have any questions or feedback, you can reach out to us at (844) 336-0387. Sincerely, Kaitlyn Nogar Regional Manager

              Updated Review

              Review Author Icon

              Resident 924914

              Verified Resident 2021 - 2022

              3/7/2022

              I have loved living here and all of the included amenities. The maintenance team is so quick at fixing all issues and the building is generally kept very clean. I wish rent was a bit lower and more parking options were offered but other than… See More >
                Manager

                3/9/2022

                Reside on Surf
                Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We especially appreciate your shout-out to our hard working maintenance teams. We would be interested to hear from you about how we can improve. You can reach out to us at (844) 336-0387. Sincerely, Kaitlyn Nogar Regional Manager
                Review Author Icon

                Resident 1002562

                Verified Resident 2022

                2/28/2022

                The staff at Reside is absolutely amazing! They are very friendly and personable. The building has so much character and charm, perfect home. There is lots of do in the area, just a short walk from pretty much everything!

                  Manager

                  3/8/2022

                  Reside on Surf
                  Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We appreciate you for mentioning our friendly staff and are glad that you love living with us. We also couldn't agree more that Lakeview East is full of so many great activities. If you have additional feedback, we would love to hear from you. You can reach out to us at (844) 336-0387. Sincerely, Kaitlyn Nogar Regional Manager

                  Updated Review

                  Review Author Icon

                  Resident 768012

                  Verified Resident 2019 - 2022

                  2/2/2022

                  Excellent community, friendly, convenient and safe. Short walk to bus or EL, from the corner one can access a bus in any direction. Very close to parks and the lake, very dog friendly neighborhood. A half a mile walk to Trader Joes… See More >
                    Manager

                    2/7/2022

                    Reside on Surf
                    Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We're excited to hear that you love the location and community with our many amenities in Lakeview East. If you have additional feedback, we would love to hear from you. You can reach out to us at (844) 336-0387. Sincerely, Kaitlyn Nogar Regional Manager

                    Updated Review

                    Review Author Icon

                    Resident 778013

                    Verified Resident 2011 - 2021

                    11/3/2021

                    I have lived in this building for 17 years, with Reside managing the building for the last 12 years, and with me living in my current apartment in this building for 10 years. I am very satisfied with this building and its location, and very… See More >
                      Manager

                      11/8/2021

                      Reside on Surf
                      Hello, Thank you so much for the wonderful rating and review for Reside on Surf. Having a long-term resident who has had such a positive experience living at our building makes us so happy to hear! If you have additional feedback, we would love to hear from you. You can reach out to us at +1 844-352-3627. Sincerely, Kaitlyn Nogar Regional Manager
                      Review Author Icon

                      Resident 964396

                      Verified Resident 2021

                      10/25/2021

                      Great all concerns are always taken care of immediately. Everyone in the building is very friendly. Location is perfect for me and any concern I have with the apartment is always addressed on the same day.

                        Manager

                        11/1/2021

                        Reside on Surf
                        Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We're glad that so many elements from the location to the building staff have made your experience living here great. If you have additional feedback, we would love to hear from you. You can reach out to us at +1 844-352-3627. Sincerely, Kaitlyn Nogar Regional Manager
                        Review Author Icon

                        Resident 955657

                        Verified Resident 2021

                        10/8/2021

                        This community has a great location, and beautiful views from the rooftop. I can walk to work and local stores. I feel the community is in a safe area. Some features of the apartment are a little out to date but overall nice place to… See More >
                          Manager

                          10/12/2021

                          Reside on Surf
                          Hello, Thank you so much for the wonderful rating and review for Reside on Surf. If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Sincerely, Kaitlyn Nogar Regional Manager
                          Review Author Icon

                          Resident 947960

                          Verified Resident 2021

                          9/8/2021

                          Building is in great condition relative to most of the apartments available in the city. It has a gym and a rooftop with 2 grills, both amenities are extremely convenient. It is a great area and close to public transportation.

                            Manager

                            9/29/2021

                            Reside on Surf
                            Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We're so glad that you love the amenities and the location. If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Sincerely, Kaitlyn Nogar Regional Manager

                            Updated Review

                            Review Author Icon

                            Resident 923933

                            Verified Resident 2021

                            8/9/2021

                            425 Surf is a great building. From the second you walk in the front doors to stepping in your apartment, it all feels well maintained and nice. Everyone I've had over to my apartment makes positive comments on the building and my apartment. The amenities… See More >
                              Manager

                              8/12/2021

                              Reside on Surf
                              Hello, Thank you so much for the wonderful rating and review for Reside on Surf! We are thrilled to hear you have had such an outstanding experience from the moment you walked in the door. If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Sincerely, Jen Sarro Regional Manager
                              Review Author Icon

                              Resident 935242

                              Verified Resident 2021

                              8/4/2021

                              I have had an amazing experience at Reside on Surf thus far. The management team is responsive and knowledgeable and the maintenance team is quick to respond, effective and respectful. The building is extraordinarily clean and updated, with all of the amenities that I seek… See More >
                                Manager

                                8/12/2021

                                Reside on Surf
                                Hello, Thank you so much for the rating.  We strive for 5 every day!  We are elated to hear you are loving your new home with amenities. Our team appreciates your encouraging words and we are grateful to have you here. If you have any additional feedback while you are settling in, feel free to call the office at your earliest convenience at 773-248-6644.  Thanks again and have a great day! Sincerely, Jen Sarro Regional Manager
                                Review Author Icon

                                Resident 927457

                                Verified Resident 2020 - 2021

                                7/14/2021

                                I've been really pleased with my stay at Reside on Surf so far. 7 months in and I've had no complaints. I enjoyed getting to select an accent wall color, the space is clean, the staff is friendly, and the units are REALLY quiet. Great… See More >
                                  Manager

                                  7/19/2021

                                  Reside on Surf
                                  Hello, Thank you so much for the wonderful 5-star rating and review for Reside on Surf! We are so thrilled to hear you are loving your new home and stunning views! If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Sincerely, Jen Sarro Regional Manager
                                  Review Author Icon

                                  Resident 924867

                                  Verified Resident 2020 - 2021

                                  7/7/2021

                                  Reside at surf is a wonderful place to live. It's clean, staff are friendly, and the apartments are updated. Lakeview is a lovely neighborhood and being right next to the lake and the park is a plus. I would gladly continue living here!

                                    Manager

                                    7/8/2021

                                    Reside on Surf
                                    Hello, Thank you so much for the wonderful rating and review for Reside on Surf! We are happy you are loving the neighborhood and that our teams have been friendly! If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Sincerely, Jen Sarro Regional Manager

                                    Updated Review

                                    Review Author Icon

                                    Resident 570801

                                    Verified Resident 2018 - 2021

                                    7/7/2021

                                    The management staff is great; friendly, efficient, and on top of everything. Some perks: Cool roof garden and gym, but the laundry room always has issues?they could do better. Location is amazing and only a block from Lincoln Park.

                                      Manager

                                      7/8/2021

                                      Reside on Surf
                                      Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We are thrilled to hear our teams have been helpful and that you are loving the cool amenities. I also appreciate you bringing up your experience with our laundry room.  Comments like this help us improve so that you and future residents have the best experience. Please give us a call at 773-248-6644 so that we can understand what we could be doing better. Sincerely, Jen Sarro Regional Manager

                                      Updated Review

                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2021

                                      4/2/2021

                                      I love the building and location but I am relieved to see someone else is having the exact same experience with cockroaches here. It’s getting out of hand, I don’t keep any food in the cupboards or cook in the kitchen. It might be getting… See More >
                                        Manager

                                        4/15/2021

                                        Reside on Surf
                                        Hello - First, I would like to thank you for the rating and the review. I am happy that you have been a resident with us for almost 7 years! That being said, I am sorry about this experience. I would love the opportunity to discuss this with you personally and see what can be done. Being anonymous, I can't reach out directly so please email info@resideliving.com with your name and best contact information and ask for Mindy. Thank you in advance. Sincerely, Mindy Bruscemi SVP of Residential Property Management

                                        Updated Review

                                        Review Author Icon

                                        anonymous

                                        Resident 2020 - 2021

                                        3/16/2021

                                        The building appears to be nice- however many inconveniences may apply when living here- inability to control heat (gets un bearably hot even in the winter), AC units cost an additional $50 to install, paint starts to crack/chip on the walls after a few months,… See More >
                                          Manager

                                          3/30/2021

                                          Reside on Surf
                                          Hello, Thank you for taking the time to leave your feedback.  We want to apologize for the experience you have had with pest control. We take pride in providing great experience for our residents and we didn't do that.  We would like the opportunity to discuss this with you further.  Can you give us a call at 773-248-6644 when you have a moment? Thanks, Jen Harman Regional Manager
                                          Review Author Icon

                                          Resident 881614

                                          Verified Resident 2021

                                          3/10/2021

                                          Nice staff, wonderful location, and easy move. They had everything ready for me when I got there. The movers had an easy time accessing the service elevator. Overall an easy move which made everything less stressful.

                                            Manager

                                            3/12/2021

                                            Reside on Surf
                                            Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We are thrilled to hear we made your move an easy one! If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Welcome to the building! Sincerely, Jen Harman Regional Manager

                                            Updated Review

                                            Review Author Icon

                                            Resident 413264

                                            Verified Resident 2017 - 2021

                                            3/1/2021

                                            The maintenance staff is hard-working and kind. The office staff is professional and helpful. The building is in a great location close to the lakefront and park, along with good restaurants. The space is sufficient.

                                              Manager

                                              3/30/2021

                                              Reside on Surf
                                              Hello, Thank you so much for the wonderful rating and review for Reside on Surf. We are so proud of our hard-working teams and we are thrilled to hear you are loving the neighborhood. If you have additional feedback, we would love to hear from you. You can reach out to us at 773-248-6644. Sincerely, Jen Harman Regional Manager
                                              Review Author Icon

                                              Resident 782815

                                              Verified Resident 2020

                                              6/22/2020

                                              Reside on Surf is the perfect building that is right on the border of Lincoln Park and Lakeview. The amenities the building offers are amazing: beautiful rooftop with a view of Navy Pier/skyline, up to date work out equipment, gorgeous lobby, and a laundry… See More >
                                                Review Author Icon

                                                Resident 779795

                                                Verified Resident 2020

                                                6/14/2020

                                                We moved into our apartment during the COVID pandemic. We were able to view our apartment via FaceTime before we moved in and went ahead with it. We love our building and our unit, however we feel as though communication with management/staff has not been… See More >
                                                  Manager

                                                  6/15/2020

                                                  Reside on Surf
                                                  Hello Surf Resident, I am sorry to hear that your communication with the Management/Staff has been less than satisfactory. Can you please share with me the issues that you have experienced that so we can correct them?
                                                  Review Author Icon

                                                  anonymous

                                                  prospectiveVisited 2020

                                                  5/21/2020

                                                  The management here goes above and beyond. For context- I did not end up moving into Reside on Surf due to the fact the shelter in place order has been in effect, and it made more sense financially to stay in my current building for… See More >
                                                    Manager

                                                    5/22/2020

                                                    Reside on Surf
                                                    Wow! Thank you for acknowledging Katrina's efforts to help you find your next home with us. She is the best for a reason! Once you feel comfortable taking the next steps, we are ready to welcome you home to Reside. Thank you!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Pet Limit: 2. Comments: Pet fee is per pet.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $30. Pet Limit: 2. Comments: Pet fee and rent are per pet. Breed restrictions.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24/7 Concierge Services
                                                    • Additional Storage
                                                    • Athletic Center
                                                    • Bicycle Storage Available
                                                    • Business Center
                                                    • Crown Molding
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High Ceilings
                                                    • Newly Renovated and Redesigned
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet-Friendly Building
                                                    • Premium Flooring
                                                    • Public Transportation
                                                    • Recycling Program
                                                    • Renovated Lobby
                                                    • Resident Referral Program
                                                    • Resident Reward Program
                                                    • Storage Available
                                                    • Sundeck
                                                    • Unique Architectural Details
                                                    • Walk In Closets
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                                                    Leasing

                                                    Reside on Surf offers redesigned studio, and one-bedroom apartments with rooftop sundeck with gas grills, package service, stainless steel appliances, hardwood floors and generous closet space. Select units have a washer and dryer, check with a leasing agent for availability. Community amenities include a controlled access entry, fitness center, business center, laundry center, bicycle storage and parking. Your new Reside apartment home is walking distance to great restaurants, popular pubs, coffee shops, boutique shopping and is conveniently located for numerous transportation options. In-person and virtual tours are available!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 04:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Reside Living

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Reside on Surf Rated?
                                                    Based on 178 number of votes by renters, Reside on Surf is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Reside on Surf?
                                                    Reside on Surf is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Reside on Surf is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Reside on Surf?
                                                    Reside on Surf is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Reside on Surf?
                                                    Reside on Surf is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Reside on Surf is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Reside on Surf?
                                                    Reside on Surf is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Who manages Reside on Surf?
                                                    Reside Living
                                                    What is the pet policy at Reside on Surf?
                                                    Cats Allowed
                                                    Fee: $300
                                                    Pet Limit: 2
                                                    Comments: Pet fee is per pet.
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    Comments: Pet fee and rent are per pet. Breed restrictions.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Reside on Surf

                                                    March 2024

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                                                    Reside on Surf is a 405 - 859 sq. ft. apartment in Chicago in zip code 60657. This community has a 1 Bed, 1 Bath, and is for rent for $1,655 - $4,887. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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