Review History for anonymous

Reside on Surf


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anonymous

prospectiveVisited 2020

5/21/2020

The management here goes above and beyond. For context- I did not end up moving into Reside on Surf due to the fact the shelter in place order has been in effect, and it made more sense financially to stay in my current building for now. The manager, Katrina was phenomenal during the apartment hunt process. I never felt pushed to make a decision while virtually touring the units with her, and she genuinely understood my wants. I know she would have told me if the unit would not have been a good fit vs. trying to quickly fill a vacant unit, which says a lot about the management here. When she did not know the answer to a question I had on the apartment (we virtually toured a similar layout of a vacant unit), she went out of her way to get the answer for me from the resident currently living there. I could also tell she actually takes the time to get to know her residents, as well as the maintenance technicians that live in the building. The units are gorgeous and if I could have toured on-site/there was not a global pandemic going on, I would have absolutely moved into Reside on Surf. Definitely understand now why there are rarely vacant units in this building.
    Manager

    5/22/2020

    Reside on Surf
    Wow! Thank you for acknowledging Katrina's efforts to help you find your next home with us. She is the best for a reason! Once you feel comfortable taking the next steps, we are ready to welcome you home to Reside. Thank you!

    Review 25 out of 165

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    Reside on Surf

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