ESSEX ON THE PARK OR BUST! 10/10 would recommend, here's why: STAFF: The customer service is unparalleled. Everyone who works here is extremely professional, friendly, and competent. I've submitted a number of requests, and whenever I have a maintenance issue or otherwise, Gary and the team (Sam, Matt, Brandon, Joey) are sure to resolve it expediently. I enjoy talking to the front desk staff, and the concierge service is terrific. The staff take the time to get to know every resident by name, and always greet you upon walking in the building. They create a true community vibe for this building. I would be lying if I said I didn't love hearing my name shouted in excitement when I pass the concierge team! Shout out to George, Kasia, Kerry, Justin, Tracee, Valencia, Matt, David, and Chelsea (if you're not mentioned, it's likely I just haven't spent any time interacting with you) You guys have made this past year the best! LOCATION: I couldn't honestly fathom living in a better part of the city. I have access to everything and love the convenient location. Living near the 90/94 ramp has been a game-changer for getting in and out of the city. I love the proximity to Pete's Coffee, Niu B sushi, and Teriyaki Madness - all within one square block. Also, we're near several other great options whether you want to head south towards Chinatown or hit up River North for some fancier grub near the river. I routinely walk to get my groceries on Roosevelt at Trader Joes. We're across the street from Grant Park and the lake is 10 minutes walking, which is great for dog walking. Being close to the South Loop also means great take out for the nights when I don't want to cook. APARTMENT: The appliances are up to date and top-notch, and the building has been quick to address/replace whenever anything has been an issue. I'm happy with all of my appliances. I get tons of natural light thanks to the floor-to-ceiling windows. Everything looks very upscale, and I routinely receive compliments from friends and family. AMENITIES: LOVE LOVE LOVE the Winter Garden!!! Talk about the best place to chill and hang during the cold Chicago months. Transports you to an oasis. The gym is terrific, and the pool / grill area is great during the summer. If you're considering living here or are on the fence, definitely come back for a second visit. I'm so glad we made the decision to live here.