Review History for snoopy60660

Sovereign Apartments


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snoopy60660

Resident 2004 - 2009

11/2/2009

I've hesitated writing a review because I don't want to be one of those people who, in a state of anger and frustration, unleashes on some unsuspecting business, person, or whatever, but today I finally had enough. I've lived here for over 5 years, and did not have too many issues at first, which is why I stuck around so long. Then little by little, it got worse and worse until I can hardly stand living here anymore. This place has too many issues to name, but to go through a few: 1) rude and unhelpful staff - last summer I had a broken arm, which made opening the very heavy front doors quite difficult; not only did none of the staff lift a finger to help, I actually saw more than one desk clerk laugh at me as a I struggled; 2) broken promises - when I moved into my place, I was promised that several things would be fixed, but only one of those promises were kept and the rest apparently forgotten, even though I contacted them several times about it; 3) incompetence by billing people - if they forget to charge you for something, expect it show up on your bill at some point all at once, and they're going to expect it all then or you're out; 4) safety - especially at night, the desk clerks often step away from the desk, leaving you locked in the foyer with no way into your apartment, which is bad when you're a young woman who has been followed home by some creep (this happened to me, and I was stuck waiting there for 5 minutes while the creep stood outside the front door); don't expect an apology when the clerk gets back. There are more problems, but I think that's enough for now. There are a few employees who are great, but for the most part, they are rude and unhelpful. I've finally had enough and am moving when my lease is up. Save yourself the trouble. Don't live here!

    Review 17 out of 46

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