What are noise levels like at The Aberdeen West Loop?

The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Aberdeen West Loop?

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is The Aberdeen West Loop?

The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 54.5 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The Aberdeen West Loop, Chicago, IL

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4
Office Staff	3.7
Maintenance	3.8
Neighborhood	4.5
SatisFacts™ Tour Survey	4.7/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	3.7/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	54.5 days

Ratings & Reviews (34 Reviews)

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Resident • 2020

12/29/2020

Although we have only recently moved into The Aberdeen West Loop, our experience thus far has been overwhelmingly positive. The staff went above and beyond to ensure our move in was as smooth as possible. We highly recommend The Aberdeen West Loop for anyone looking to… See More

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Verified Resident 856685 • vrp • 2020

12/23/2020

The units at 22 N Aberdeen are modern and beautiful. The building is very well maintained. The manager, Stole, exceeded my expectations with his responsiveness and assistance with the move-in process. I highly recommend this building if you're looking for a a great West Loop location… See More

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Verified Resident 841487 • vrp • 2020

11/09/2020

So far it's been a great experience! Our community manager, Pierre, has been extremely helpful from start to finish. He was recently moved to a different property and Stole has been amazing as well! The apartment is clean, updated, and the location is perfect. The staff… See More

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heysuminoh • Prospective Resident • Visited 2020

05/28/2020

I saw the reviews about the horrible management and decided to apply anyway... bad decision. After paying the steep application fee, I spent 4 days trying to get ahold of somebody about my application to no avail. The leasing agents aren't able to help at all,… See More

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The Aberdeen West Loop Manager

07/27/2020

Dear Resident, thank you for reaching out. We strive to provide our residents with the best in apartment living and we want you to be completely satisfied with your experience. We apologize for the delays that you experienced during your application process but hope that we are able to turn your stay with us in to a 5-star experience. If there are still concerns with your experience, please do not hesitate to reach out to us at [email protected] Thank you

Verified Resident 767238 • vrp • 2017 - 2020

05/08/2020

I love my location and my apartment/balcony. I wish the office team was better at replying at emails and helping out when problems arise. I also wish there was a better sense of community. Get togethers would be nice.

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The Aberdeen West Loop Manager

07/27/2020

Hello, we appreciate you taking a moment to share your feedback. We are happy that you have been able to enjoy the wonderful West Loop location of The Aberdeen. Your comfort is our top priority, and we're disappointed that we have not made the best impression. We want our residents to enjoy living at our community and we'd like to discuss your review in more detail. When you have a moment, please reach out to [email protected] We look forward to connecting and working toward improving the quality of your stay. Sincerely, The Aberdeen Management Team

Verified Resident 767198 • vrp • 2019 - 2020

05/08/2020

Aberdeen is a gem of a place in Chicago. Great location and great facilities within each apartment. We have really enjoyed living here and have had minimal challenges. There is a lean staff supporting all of the community which I'm sure can be hard for the… See More

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The Aberdeen West Loop Manager

07/27/2020

We're delighted to know you're loving your time here at The Aberdeen West Loop! Thank you for sharing. Please don't hesitate to reach out to our office at [email protected] if you ever need anything.

Verified Resident 714626 • vrp • 2017 - 2019

11/06/2019

Excellent location, great apartment, very happy with the location and the experience thus far. I enjoy walking to the florist, Target, restaurants, salon, dentist, etc. It is really nice how friendly this area is to dogs, lots of dogs in the west loop. See More

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The Aberdeen West Loop Manager

12/23/2019

Dear Valued Resident, Thank you for taking the time to highlight everything that makes our community a great place to call "home"! We're glad that you're happy with our convenient location and love the pet-friendly environment. Thank you for being a part of our community! Sincerely, -The Aberdeen West Loop Management Team

Verified Resident 620532 • vrp • 2013 - 2019

08/21/2019

When I moved into this building it was owned and operated by a different management company. Since selling the buildind and under new management, our rent has gone up significantly each year and no new amentities or services have been offered. I love the location and… See More

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The Aberdeen West Loop Manager

07/27/2020

Dear resident, thanks for taking the time to post a review and recommendation for the community and the common areas. We are happy that you have continued to call The Aberdeen West Loop home and we are Looking forward to seeing you around! If there is ever anything that we can do to make your experience more enjoyable, please do not hesitate to contact us at [email protected] Thanks!

Verified Resident 678371 • vrp • 2019

08/14/2019

These are great apartments with very nice finishes. Great place to live if you don't need or want all the different amenities (gym, pool, etc) that come with (and increase the price) of many West Loop apartments.

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The Aberdeen West Loop Manager

07/27/2020

Thank you for your review of our community! We're so thankful that you shared everything you loved most about living here, and we're excited to continue providing you with the best features in town! Sincerely, The Aberdeen West Loop Management Team

Verified Resident 569110 • vrp • 2018 - 2019

07/31/2019

We have been disappointed with the management staff at the Aberdeen. Things break and never get fixed. The hallways of the building are left dirty. The building management never picks up or returns calls. All around this is terrible service. These apartments are over-priced given the… See More

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The Aberdeen West Loop Manager

07/27/2020

Thank you for reaching out. Please know that we're concerned by your overall impression and would like to connect with you regarding your concerns. Please reach out to us at [email protected] We appreciate your time and look forward to ensuring that you have a more positive experience moving forward. Sincerely, The Aberdeen West Loop Management Team

Verified Resident 664840 • vrp • 2016 - 2019

07/15/2019

When my wife and I first moved in, the building was cleaned and maintained very well. The building has since been sold and managed by a different company. Now, the building is deteriorating... the building is filthy and isn't properly maintained. For instance, the exterior windows… See More

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The Aberdeen West Loop Manager

07/27/2020

Dear Resident, thank you for reaching out. We strive to provide our residents with the best in apartment living and we want you to be completely satisfied with your experience. When you have a moment, please reach out to us at [email protected] so that we can discuss your review in more detail and personally address your concerns. We look forward to speaking with you soon and working to turn your stay into the 5-star experience you deserve. Sincerely, The Aberdeen West Loop Management Team

Verified Resident 629783 • vrp • 2019

04/21/2019

No comments No comments no comments no comments no comments no comments no comments no comments cbejehehehebehebehehshshshshshshshshshshshshehehehehehehehe

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The Aberdeen West Loop Manager

05/01/2019

Thanks for your review, we look forward to seeing you around the community.

Ashley_M995 • Resident • 2014 - 2017

04/10/2019

Lived in this building for 2.5 years when it was brand new. Expected much more out of a new building. The walls and floors were paper thin, and we could hear our neighbors next to us and above us all of the time. The outer walls… See More

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The Aberdeen West Loop Manager

05/01/2019

Hello, we are truly sorry to hear about your experience. If you have not retrieved your package yet, please reach out to us again via email at [email protected] and we will do the best we can to locate your items. Thanks, and again we apologize about your experience.

Verified Resident 625690 • vrp • 2018 - 2019

04/10/2019

there is zero community within the building. Zero interaction between any residents and has never had a social event planned. The walls and ceilings are so thin that I can hear my neighbors conversations.

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The Aberdeen West Loop Manager

05/01/2019

Dear Valued Resident, Thank you for taking the time to provide your feedback, we are sorry to hear how you feel and would appreciate the opportunity to introduce ourselves and start to build a relationship if you would like. Call us at 312.690.4586 and we will be happy to set up a meet and greet! Thank you,

Resident • 2018 - 2019

03/15/2019

The aberdeen management group is incredibly unresponsive and untrustworthy. Additionally, the buildings are commonly dirty and do not receive attention from the cleaning staff. Great location but would recommend looking at other buildings if you want to live in west loop.

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The Aberdeen West Loop Manager

03/19/2019

Dear Anonymous, We are troubled to hear about your experience and would welcome the opportunity to address your concerns directly to help improve your experience. Email us at [email protected] and your information will be routed to the correct person and we will reach out right away. thanks,

Verified Resident 458663 • vrp • 2014 - 2019

02/27/2019

This is a solid apartment complex. There isn't much of a 'community' as there are no extra amenities aside covered parking and in-unit laundry [which isn't a bad thing]. It's very quiet, I work from home and find it quite easy to get things done throughout… See More

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The Aberdeen West Loop Manager

07/27/2020

Dear Valued Resident, Thank you for taking the time to write a review. We are glad to hear that you are enjoying The Aberdeen West Loop. It is the perfect location for working for home with the awesome spots in the neighborhood and quieter setting. We are happy that you are happy with your apartment and are thrilled that you call The Aberdeen West Loop home! Please let us know if there is anything we can do to make your residency more enjoyable. Sincerely, The Aberdeen West Loop

Verified Resident 609386 • vrp • 2018 - 2019

02/27/2019

Pretty horrible experience the last year. First year was great and loved the building. Management was solid. Not the case anymore as management has not been helpful with requests and neighbors are loud and unfriendly.

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The Aberdeen West Loop Manager

03/19/2019

We are sorry to hear about your experience and welcome your feedback for improvement. We want to ensure the comfort of all our residents. Email us at [email protected] Thanks,

Verified Resident 605947 • vrp • 2018 - 2019

02/19/2019

Nice building with great finishings. Quiet. Good security. The management has demonstrated attention to all requests and responsive to anything I've needed. The common spaces are kept clean. I looked at a lot of building in the West Loop and this was by far the best… See More

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The Aberdeen West Loop Manager

03/19/2019

Thanks for your review and nice words about our team and community! thanks again

Verified Resident 601544 • vrp • 2016 - 2019

02/06/2019

Apartment is a nice space with updated appliances and new construction. It is a clean and safe environment. Despite new construction, very noisy, thin walls and noisy flooring. Can easily hear neighbors day to day. Elevator is unreliable. Expensive for no amenities.

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The Aberdeen West Loop Manager

03/19/2019

Thanks for your 4 star rating. We are working on improving the elevator reliability right now, and we think the nearby construction is about to end:)

Verified Resident 567950 • vrp • 2018

11/07/2018

It was a really great community. I love the area, and I chose it to be closer to work. The move-in process could've been better. I think it would be easier on the community manager to schedule an appointment per move-in tenant, so he or she… See More

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The Aberdeen West Loop Manager

11/19/2018

Dear valued resident, thanks for the review and recommendation about our community! We appreciate your feedback and are now working on improving our move-in process to make it a more seamless experience. Thanks again, The Aberdeen Staff

Verified Resident 550894 • vrp • 2018

10/03/2018

Units are very good size with good finishes. Staff is great and very helpful! Propert is very clean and safe. The property does not have an amenities but that is not a huge loss given the size of the units and outdoor space that comes with… See More

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The Aberdeen West Loop Manager

11/19/2018

Thanks for your great review!

Verified Resident 542320 • vrp • 2018

09/12/2018

While still very brief, we have had no complaints about the experience so far. Everything has been handled relatively quickly and professionally, the tenants of the building are friendly but respectful of privacy, etc. Only half complaint would be in the leasing process, we had to… See More

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The Aberdeen West Loop Manager

11/19/2018

Thanks for your 5 star review and your feedback! We hope you enjoy your new apartment and have a great time living in the West Loop!

Resident • 2018

07/12/2018

Terrible management. Pros: Location, the unit itself is still modern and nice. Cons: Waterton is the worst management company I have ever dealt with in 15 years of renting, they are rude, they do not respond to requests, they run the building like a frat house… See More

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Verified Resident 460839 • vrp • 2016 - 2018

03/05/2018

The interior / exterior of the building is well kept. The unit I live in is pretty new, so all my appliances work well! If there is ever an issue, the building staff does whatever is necessary to find a solution.

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The Aberdeen West Loop Manager

03/06/2018

Dear Valued Resident, Thank you for your review! We are so pleased that you are enjoying your apartment and that our team has been quick to address any issue you may have. Thank you for making Aberdeen West Loop your home! Best regards, Your Aberdeen Team

Verified Resident 410570 • vrp • 2016 - 2018

02/28/2018

Overall terrible experience with Management. Would advise against moving to this community. The property has significantly deteriorated under the current Management. Cleanliness and safety are major concerns. See More

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The Aberdeen West Loop Manager

11/02/2017

Dear Valued Resident, We are so very sorry that you feel this way. We have recently had a change in community manager and ask you to contact our office again, or our corporate office, so that we may be able to assist you in a timely manner. Thank you for bringing your concerns to our attention.

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Updated Review