Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 54.5 days |
Contact Property
The Aberdeen West Loop
22 N Aberdeen Street
Chicago, IL 60607
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 54.5 days |
Dear Resident, thank you for reaching out. We strive to provide our residents with the best in apartment living and we want you to be completely satisfied with your experience. We apologize for the delays that you experienced during your application process but hope that we are able to turn your stay with us in to a 5-star experience. If there are still concerns with your experience, please do not hesitate to reach out to us at [email protected] Thank you
Hello, we appreciate you taking a moment to share your feedback. We are happy that you have been able to enjoy the wonderful West Loop location of The Aberdeen. Your comfort is our top priority, and we're disappointed that we have not made the best impression. We want our residents to enjoy living at our community and we'd like to discuss your review in more detail. When you have a moment, please reach out to [email protected] We look forward to connecting and working toward improving the quality of your stay. Sincerely, The Aberdeen Management Team
We're delighted to know you're loving your time here at The Aberdeen West Loop! Thank you for sharing. Please don't hesitate to reach out to our office at [email protected] if you ever need anything.
Dear Valued Resident, Thank you for taking the time to highlight everything that makes our community a great place to call "home"! We're glad that you're happy with our convenient location and love the pet-friendly environment. Thank you for being a part of our community! Sincerely, -The Aberdeen West Loop Management Team
Dear resident, thanks for taking the time to post a review and recommendation for the community and the common areas. We are happy that you have continued to call The Aberdeen West Loop home and we are Looking forward to seeing you around! If there is ever anything that we can do to make your experience more enjoyable, please do not hesitate to contact us at [email protected] Thanks!
Thank you for your review of our community! We're so thankful that you shared everything you loved most about living here, and we're excited to continue providing you with the best features in town! Sincerely, The Aberdeen West Loop Management Team
Thank you for reaching out. Please know that we're concerned by your overall impression and would like to connect with you regarding your concerns. Please reach out to us at [email protected] We appreciate your time and look forward to ensuring that you have a more positive experience moving forward. Sincerely, The Aberdeen West Loop Management Team
Dear Resident, thank you for reaching out. We strive to provide our residents with the best in apartment living and we want you to be completely satisfied with your experience. When you have a moment, please reach out to us at [email protected] so that we can discuss your review in more detail and personally address your concerns. We look forward to speaking with you soon and working to turn your stay into the 5-star experience you deserve. Sincerely, The Aberdeen West Loop Management Team
Thanks for your review, we look forward to seeing you around the community.
Hello, we are truly sorry to hear about your experience. If you have not retrieved your package yet, please reach out to us again via email at [email protected] and we will do the best we can to locate your items. Thanks, and again we apologize about your experience.
Dear Valued Resident, Thank you for taking the time to provide your feedback, we are sorry to hear how you feel and would appreciate the opportunity to introduce ourselves and start to build a relationship if you would like. Call us at 312.690.4586 and we will be happy to set up a meet and greet! Thank you,
Dear Anonymous, We are troubled to hear about your experience and would welcome the opportunity to address your concerns directly to help improve your experience. Email us at [email protected] and your information will be routed to the correct person and we will reach out right away. thanks,
Dear Valued Resident, Thank you for taking the time to write a review. We are glad to hear that you are enjoying The Aberdeen West Loop. It is the perfect location for working for home with the awesome spots in the neighborhood and quieter setting. We are happy that you are happy with your apartment and are thrilled that you call The Aberdeen West Loop home! Please let us know if there is anything we can do to make your residency more enjoyable. Sincerely, The Aberdeen West Loop
We are sorry to hear about your experience and welcome your feedback for improvement. We want to ensure the comfort of all our residents. Email us at [email protected] Thanks,
Thanks for your review and nice words about our team and community! thanks again
Thanks for your 4 star rating. We are working on improving the elevator reliability right now, and we think the nearby construction is about to end:)
Dear valued resident, thanks for the review and recommendation about our community! We appreciate your feedback and are now working on improving our move-in process to make it a more seamless experience. Thanks again, The Aberdeen Staff
Thanks for your great review!
Thanks for your 5 star review and your feedback! We hope you enjoy your new apartment and have a great time living in the West Loop!
Dear Valued Resident, Thank you for your review! We are so pleased that you are enjoying your apartment and that our team has been quick to address any issue you may have. Thank you for making Aberdeen West Loop your home! Best regards, Your Aberdeen Team
Dear Valued Resident, We are so very sorry that you feel this way. We have recently had a change in community manager and ask you to contact our office again, or our corporate office, so that we may be able to assist you in a timely manner. Thank you for bringing your concerns to our attention.
N/A
863
N/A
22 N - 401
N/A
911
N/A
4 N - 201
N/A
1,085
N/A
20 N - 204
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924
N/A
22 N - 101
N/A
1,000
N/A
20 N - 208
N/A
1,024
N/A
20 N - 408
N/A
1,052
N/A
20 N - 305
N/A
1,060
N/A
22 N - 305
N/A
1,094
N/A
22 N - 203
N/A
1,094
N/A
22 N - 403
N/A
1,168
N/A
3 N - 402
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Contact Property
The Aberdeen West Loop
22 N Aberdeen Street
Chicago, IL 60607