Review History for heysuminoh

The Aberdeen West Loop


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heysuminoh

prospectiveVisited 2020

5/28/2020

I saw the reviews about the horrible management and decided to apply anyway... bad decision. After paying the steep application fee, I spent 4 days trying to get ahold of somebody about my application to no avail. The leasing agents aren't able to help at all, they just direct you to the local office (which is currently closed, it seems). After days of frustration and contacting every number I found on their website, I finally heard back from their management. It took 3 more days for them to fully process my application. Overall frustrating and confusing experience.
    Manager

    7/27/2020

    The Aberdeen West Loop
    Dear Resident, thank you for reaching out. We strive to provide our residents with the best in apartment living and we want you to be completely satisfied with your experience. We apologize for the delays that you experienced during your application process but hope that we are able to turn your stay with us in to a 5-star experience. If there are still concerns with your experience, please do not hesitate to reach out to us at Aberdeen@Waterton.com. Thank you

    Review 5 out of 35

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    The Aberdeen West Loop

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