Review History for anonymous

The Montrose


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anonymous

Resident 2020

6/29/2020

I have only been here a short amount of time. I have found that the Montrose lacks any kind of security. Last week Tuesday there was such a commotion by the pool area..... young people were gathered and drinking alcohol and smoking. Note none of these individuals look old enough to drink alcohol. The next day, Wednesday there was another huge party with loud music and people screaming and yelling into the middle of the night. On Thursday, I heard screams coming from one of the apartment balconies. Apparently a resident was robbed and was locked out and trapped on their balcony. How can this happen....people can just walk right into the building without being announced? Is there any security in the building? Does anyone check the common areas to ensure the safety of the residents? It appears that there is only chaos in this building. Does security check to see if the individuals utilizing the amenities are in fact residents and or guests of residents? This is totally unacceptable!
    Manager

    7/2/2020

    The Montrose
    Hello, we appreciate you reaching out. Your comfort and well-being are extremely important to us and we're disappointed to hear that this caused you to feel any undue frustration. We want you to be happy in your own home, so please give us a call at (773) 528-7000. We'd love the opportunity to discuss and work through these concerns together. We apologize for any inconvenience and look forward to improving the quality of your stay. Sincerely, The Montrose Management Team

    Review 19 out of 187

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    The Montrose

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