Review History for anonymous

The Montrose


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anonymous

Resident 2020

7/9/2020

The absolute worst management ever! Ever since ---- became the property manager, everything went downhill the maintenance people are amazing! The manager is a complete unethical racist against ---------'s . ---- will not stop until all the ----- folks are removed from the building she has a puppet a doorman named ------- who let anyone in and those people commit robberies in the building. My aunt on the 8th floor was held at a gun point and robbed the police were never called Every single review we post gets removed by the property manager ---- . She doesn't have a license to even be there. All she cares about are ----------------- to bring in the building and kick out old ----- people so she can get her bonus. The building is 45% unoccupied thanks to her and everyone are moving out. Gee I wonder why.. she never tells her staff to fix anything. We were stuck in elevators a dozen times. Also, no hot water.... The maintenance staff are beyond amazing, especially ----------------------.. I've seen how ----, the property manager completely disregard them, yell and scream. For absolutely no reason. There are multiple robberies which occurred on the 8 th floor ---- has deleted all of the reports ----, needs to be fired fired and fired! I'll be contacting corporate. The sooner she gets fired, the better this building will become
    Manager

    7/16/2020

    The Montrose
    Thank you for reaching out. Please know that The Montrose does not tolerate discrimination and we pride ourselves on treating all residents and guests - past, current, and prospective - with respect and dignity. We're committed to full compliance with the Fair Housing Act and adhere to this in every level of our operations. With that said, we're concerned by your overall impression and would like to connect with you regarding your concerns. Please reach out to us at steven.ruff@waterton.com. We appreciate your time and look forward to clearing up any misunderstanding and ensuring that you have a more positive experience moving forward. Sincerely, The Montrose Management Team

    Review 18 out of 187

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    The Montrose

    March 2024

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