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The Shelby



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Office Staff
Resident 2013 - 2014 Recommended
Reviewed 12/03/2014
As a resident who has been here through now 3 managament/ownership changes, I can say I am pleased with the progress Village Green has been making with our building. With that being said, however, I am not happy with the constant staff changes. They have been here since mid-summer and have already changed staff members 3 or 4 times. The most recent staff member John was extremely polite and always greeted me with a smile. He was a person i considered that didnt mind taking the time to ask you about your day and seemed to genuinly care about the residents and the building. You could trust him with anything and he would always respond to your emails almost instantly. Now we were told John was moved to a different site and now we have to start a process all over again with the new employee. It is uncomfortable for me and i am sure many other residents to have to constantly meet new employees and invite them into our lives. Again, overall, Village Green is taking huge steps in the right direction in taking this building up to its advertised "Luxury Apartments" standard, but it would be nice to have some consistency in the office. Other than that issue, I am very pleased with my apartment and the maintenance staff. The pricing can be a bit steep but my apartment is much nicer than most of my friends who live much closer to the downtown area and pay hundreds more than I do and it is dog friendly! I hope Village Green is here to stay and i am excited to see what else they do with the building because i plan to stay for years to come!
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The Shelby

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