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The Tides at Lakeshore East


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anonymous

Resident 2016 - 2018

7/13/2018

I have lived in several different apartment communities in the last decade due to frequent school- and work-related moves. I can definitely say that this is by far the most expensive and the absolute worst property I have ever lived at. The Tides was managed by Magellan until late 2017. They weren't perfect, but they were significantly better than the current management company, Lincoln Properties. The quality of this property completely plummeted when new management took over. For starters, this property is advertised as having a "beautiful view of the city." If by beautiful view, they mean of the portable bathroom atop the Vista Tower (see picture) then they are on point. Second, Lincoln does absolutely nothing to enforce rules regarding cleanliness and maintaining the healthy standard of living for all of its residents. I posted a picture of the trash room, which is actually what it looks like on a good day. I complained to management several times about the condition of the trash chute room, and they did nothing to address it. As a result, residents would dump their recycling and trash bags (torn up bags!) into the room all the time. Another issue was smoking: I pleaded with the management company (Lincoln) for months to place restrictions on a tenant who was smoking (legal and illegal substances) on a daily basis, often multiple times per day. I was pregnant at the time, and later had the same battle once my baby was born. The smell seeped into my apartment and got into our clothes, sheets, etc. For months, we were told there was not much they could do. When Lauren finally did something, the tenant was served a notice to correct his behavior within the next ten days. Well guess what? He complied for ten days and then started smoking again on day 11. And again there was "nothing that can be done." We were eventually released from our lease several months early after we had been asking for help resolving this issue for about 6 months. We found a new place to live and gave the property 32 days notice even though they only required 30. We were still charged an additional days rent and when we asked the assistant property manager Tina about it, were told that management had been "fair, but thanks for asking." Subjecting a pregnant woman and later a newborn to cigarette and marijuana smoke, and then punishing the family by giving them no real alternatives to packing up and moving with a newborn is fair? So we get punished and the person actually breaking a law in IL does not? Goes to show how family friendly this property is. In sum, if you want to live surrounded by literal bags of trash, listen to nonstop construction noise from the Vista tower (7 days a week), and have a nice view of portable bathrooms and jackhammers from your almost $3,000/mo. apartment, then this is the place for you. If you're looking for peace and quiet, a family friendly community, respectful management, and a healthy and enjoyable living environment, stay FAR away. It's a shame that Lincoln completely destroyed what was a very nice community when I initially moved in.

Review 6 out of 14

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The Tides at Lakeshore East

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