Review History for anonymous

The Van Buren


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anonymous

Resident 2019 - 2020

8/7/2020

If your into a frat type atmosphere with constant maintenance issues this place is for you. The last 18 months were some of the worst. Constant maintenance issues, weird "art" that could only be described as offensive and amenities that are constantly full. Also the building is unsafe as now two times the building had an attack/break in inside the garage however security is only on site between 5pm-8am. Management is a joke, they only look out for the best interest of their bottom line... the buildings marketing is all influencers that don't even live there and they are welcome to come to the building with all their friends and take advantage of the amenities that you pay for. The last 19 months including the following: 1- there is no service elevator so make sure you furniture isn't too big, we had a custom couch we had to return. 2- we had a flood that leaked through half the building and it took over 2 weeks to clean up. 3- the garage door And gate is constantly broken which lead to two attacks and a robbery (bike stolen). 4- according to management (---------------) the owner is too cheap to add adequate staffing for security and janitorial so the poor cleaning lady needs to clean up every morning the frat style parties that occurred the night before. honestly every neighbor I spoke to is miserable and can't wait to leave, it was depressing to live there to be honest, keep your expectations low because you will be constantly disappointed. Run far far away.
    Manager

    10/12/2020

    The Van Buren
    Thank you for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 312-721-0122 or thevanburenmgr@greystar.com so we can address your specific needs. Thank you again.

    Review 1 out of 5

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    The Van Buren

    March 2024

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