What are noise levels like at Vue53?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Vue53?

The community is rated 4/5 stars, signifying much satisfaction on average.

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 5 days to their community reviews in the past year.

What is the pet policy at Vue53?

Dogs Allowed Fee: $250 Rent: $30 Pet Limit: 1 Cats Allowed Fee: $250 Rent: $30 Pet Limit: 1

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Vue53, Chicago, IL

Renter Ratings

Noise	N/A
Grounds	4
Safety	1
Office Staff	1
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5 days

Ratings & Reviews (24 Reviews)

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Manuel_B • Resident • 2018 - 2020

09/02/2020

I would not recommend renting an apartment at Vue 53. There are much better places in Hyde Park at reasonable prices. You would be charged much more than what you see on their website. I got two bikes stolen from the building on two separate occasions… See More

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Vue53 Manager

09/07/2020

Hi Manuel, Thank you for taking the time to share your concerns. I would like to directly address the points you have made in the review. If someone chooses to rent furniture, then there will be an additional monthly charge for furniture rental, as well as if a resident requests an apartment on a higher floor. These are charges that are made clear to future residents when they complete their preference form for our office. As far as the bike area, the bike racks are located in a public garage that is shared with our retail customers (Target, Xfinity, & Mathnasium), as well as anyone who pays for hourly and monthly parking. We installed a lock and key cage around the bike area on the 2nd floor and issued keys to the residents who have bikes on this rack in order to provide a little more ease of mind for our residents. In regards to the online fees, the online payment system offers a fee free option when using your bank account to submit an e-check. The credit card fees are typical in most online payment systems. Lastly, I just discussed your final statement with Danesha and although I agree with the charges, I have approved for the trash charges to be removed. I am unable to reverse cleaning charges as this was not due to normal wear & tear. Please keep in mind for future rentals, that all trash (including personal trash bins, hangers, laundry detergent, etc...) must be removed from the apartment. Thank You, Kirsten

Verified Resident 628980 • vrp • 2018 - 2019

04/18/2019

Living in Vue has been great. Really convenient location, near the university shuttle and close to public transit, a CVS, a grocery store, and everything I need. The staff is friendly and responsive. Building is clean and well-maintained and the amenities are great.

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Vue53 Manager

04/28/2019

Hi! Thank you for taking the time to leave us a review! It's so nice to hear that you love the amenities throughout the building and staff along with everything else offered on 53rd street! Let us know if there is anything else we can do to make it better! Best, Erika Frankfort Leasing Manager

Verified Resident 626946 • vrp • 2017 - 2019

04/13/2019

Vue53 is a very nice apartment building in a great location on 53rd Street close to restaurants, groceries, etc. I really like the amenities which include (in apartment) in-unit washer and dryer, floor to floor wall to wall windows, and excellent kitchen appliances. The building also… See More

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Vue53 Manager

04/28/2019

Hello! We are happy to hear that you love your apartment and all the amenity spaces offered to our residents! We also love how close restaurants, groceries, shops, etc are to Vue53! Let us know if there is anything else we can do to make your stay at Vue53 even better! Best, Erika Frankfort Leasing Manager

Verified Resident 626605 • vrp • 2018 - 2019

04/12/2019

My experience has been great so far. I love my apartment. I wish there were more closet space. My apartment is cozy and comfortable and I love the fact that the washer and dryer is in unit. I love that there is a bathroom for each… See More

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Vue53 Manager

04/28/2019

Hi! Thank you for taking the time to leave a review. We are happy to hear that you love your apartment! One of our favorite parts of our apartments is the laundry in-unit as well! Let us know if there is anything we can do to make your stay even better! Best, Erika Frankfort Leasing Manager

Verified Resident 626589 • vrp • 2018 - 2019

04/12/2019

I found this apartment building online, before moving to Chicago. Beyond the website of the property management company I did not find much more information. I was a bit worried about whether the apartment etc. would meet my expectations, since I did not find real independent… See More

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Vue53 Manager

04/28/2019

Thank you for taking the time to leave a review! I am so happy to hear that you love living at Vue53 and that your apartment was everything that you thought it would be! I will pass on your kind words to all of our staff. Let us know if there is anything we can do before you leave Chicago and congrats on your new job! Best, Erika Frankfort Leasing Manager

Resident • 2019

03/03/2019

The front door staff makes living in this apartment complex unbearable. They harass both guests and tenets by allowing neighbors to make anonymous noise complaints, wherein the door staff will knock on your door and tell your guests to leave or threaten to call the police.… See More

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Vue53 Manager

03/12/2019

Hello, First, I appreciate your coming in and discussing this review in person as well as the opportunity to discuss the issues you have had with your mom. As we discussed in our conversations, the Front Desk team only knocks on doors when they have received noise complaints from other residents. In your case, there were eight noise complaints reported by your neighbors in the first twelve weeks of 2019. In addition to reports of excessive volume, there were also reports of strong smells of marijuana smoke coming from your unit. As you know, the smell of marijuana is strong and does not remain contained to just one unit. As such, when it is smoked in an apartment building it affects many residents. Of course smoking in your apartment, of any kind, is strictly prohibited both by your lease agreement and by the City of Chicago's Clean Air ordinance. The management team appreciates your commitment to moving forward in a way that is in alignment with community living. Provided that there are no more reports of smoking and/or excessive noise in your units, we look forward to you living our the duration of your lease agreement in our community. We also appreciate your offer to remove this review, and the opportunity to respond to it. Sincerely, Jackie Pingel Property Manager

Resident • 2018

10/11/2018

Pros: x The neighborhood is just wonderful, and the location in the heart of 53rd St makes everything so convenient. x The outside of the building is gorgeous. x The front desk workers do screen everyone who comes into the building, so that no one outside… See More

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Vue53 Manager

10/29/2018

Thank you for taking the time to share your experience thus far at Vue53! We are discouraged that your experience has been unsatisfactory though. My name is Kirsten Bauler and I am the Senior Leasing Manager at Vue53. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (312) 471-1177 or via email at [email protected] so that we can schedule our meeting and make progress with your concerns. Thank you! Sincerely, Kirsten

Verified Resident 550455 • vrp • 2018

10/02/2018

The apartment is pretty new when moving in, all the appliance are functioning well. The staffs are extremely helpful in terms of showing around the apartment before leasing and the maintenance staff after moving in.

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Vue53 Manager

10/11/2018

Thank you very much for the glowing review! We are thrilled to hear your experience during the apartment search, as well as a resident have both been great. Thank you again for taking the time to share your experience. Sincerely, Your Vue53 Management Team

Verified Resident 550255 • vrp • 2017 - 2018

10/02/2018

It's been an amazing experience thus far, the staff the community have all been great. this best parts of my stay have been the front desk staff, they have all been great, I'm happy I chose to stay here at Vue53.

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Vue53 Manager

10/11/2018

Thank you so much for your kind review! We are glad to hear we have provided you with an excellent living experience thus far. Best, Your Vue53 Management Team

Verified Resident 549230 • vrp • 2017 - 2018

10/01/2018

Great front desk staff and management office personnel. Always put the customer first. Beware that if you have a south facing unit, it will could get quite warm during sunny winter days and there is no AC during the winter (heat only), as well as into… See More

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Vue53 Manager

10/04/2018

Thank you so much for taking the time to share your feedback! We are happy to hear that we have been able to make your time at Vue53 enjoyable. Our Maintenance team does everything they can to make sure our residents feel comfortable in their homes. Please continue to let us know if there is anythin g we can do! Sincerely, Your Vue53 Tea

Verified Resident 545329 • vrp • 2017 - 2018

09/19/2018

My experience at Vue53 was great! The apartment had a wonderful and supportive staff and nice amenities (i.e. in-unit laundry units, beautiful fitness center, parking for residents, and computer centers).

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Vue53 Manager

10/04/2018

Thanks for sharing your experience as a resident at Vue53! Your wonderful feedback and rating mean a lot to us. Please reach out to our office should there be anything of concern or suggestions moving forward. Best, Your Vue53 Management Team

Verified Resident 545326 • vrp • 2017 - 2018

09/19/2018

The property was very clean with no damages. The rooms and bathrooms were spacious and well furnished. The front desk was always friendly and helpful. Maintenance was great helping resolve issues. I felt safe in the community and appreciated their security measures.

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Vue53 Manager

10/04/2018

Thanks for your praise and kind comments about our team. We are so happy to hear that we were able to provide such a stellar experience for you as a resident at Vue53! Sincerely, Your Vue53 Management Team

Verified Resident 545322 • vrp • 2018

09/19/2018

This community is very inviting and eases your worries of danger within the community, maintenance, and the ability to reach someone if you ever need any help. Everything is very modern and nice and clean. If anything is every wrong there are people to fix it.… See More

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Vue53 Manager

10/04/2018

Thank you for your glowing review! We are very happy to have provided you with such a positive experience! Best, Your Vue53 Management Team

Verified Resident 545313 • vrp • 2017 - 2018

09/19/2018

vue53 has been everything I thought it would be and then some, upon moving in the staff and security were so friendly and courteous and we're so helpful in any which way. I've been here a year now and I've become quite comfortable here, everything was… See More

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Vue53 Manager

10/04/2018

Thank you for taking the time to share your experience at Vue53! It is our goal to make sure all of our residents are comfortable and happy in their home, so we are glad to hear we have succeeded. Sincerely, Your Vue53 Management

Verified Resident 545284 • vrp • 2017 - 2018

09/19/2018

Living at Vue53 is extremely convenient. You can't beat the location, due to its close proximity to all of the Hyde Park restaurants as well as walking distance to campus. The fitness center could be bigger, but it does have all of the essentials. It's also… See More

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Vue53 Manager

10/04/2018

Thank you so much for sharing your experience thus far at Vue53! We are thrilled to hear you are enjoying your time here. We do have a resident discount at LA Fitness for any fitness needs we are unable to accommodate on-site. Please reach out to the office for more information on how to get connected with them. Sincerely, Your Vue53 Management 312-239-8452

Resident • 2018

07/15/2018

Worst experience of my life. Staff is horrible, Kristen is horrible and unprofessional. Do not stay here. Overpriced and the staff especially Kristen will continuously disrespect you. Please listen to the reviews and save yourself time and money.

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Vue53 Manager

07/17/2018

Hello, I am sorry to hear that you have not enjoyed your time here at Vue53. I would very much like to discuss your concerns directly, so please email me at [email protected] - Kirsten @ Vue53

Alayna_M • Resident • 2017 - 2018

04/18/2018

My family and I have very much enjoyed living at Vue 53. I've had nothing but positive experiences with all staff including management, maintenance, and security. Parking is very reasonably priced, although it's also pretty easy to find street parking nearby. The apartments are beautiful and… See More

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Vue53 Manager

04/22/2018

Hello Alayna! Thank you very much for taking the time to share your positive experience at Vue53! We have thoroughly enjoyed having your family at our community, as well. Feel free to reach out to our office directly with any additional feedback. Sincerely, Kirsten @ Vue53

Lisa_J368 • Resident • 2017 - 2018

03/28/2018

Vue yourself with an issue that you verbally spoke on with Office Staff and reply is taped to your front door Vue yourself signing a lease and the price changes! Vue yourself among staff who are smug, annoyed, and put off you would need to access… See More

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Vue53 Manager

03/29/2018

Hi Lisa_j368, we appreciate your honest feedback, as we are always looking for ways to improve.

China_P • Resident • 2016 - 2017

03/27/2018

Please note that all of the " staff is friendly reviews" are completely false and a generic approach to remove the true reviews for this building. The maintenance staff is extremely friendly and always there to help, when they are not entering your apartment without permission.… See More

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Vue53 Manager

03/29/2018

Hi China, Thank you for taking the time to leave your feedback. Sincerely, Jackie @ Vue53

2587925 • Resident • 2017

12/02/2017

If you want to live in a jail with a ton of restrictions then this is your place. This is a glorified dorm advertised as an apartment for people who want to live and sleep in a library. Building management treats you horribly. They misrepresent things… See More

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Vue53 Manager

01/24/2018

Hello, we are sorry to hear that you have had an unpleasant experience with our team. We pride ourselves in providing exceptional service to all of our residents and I am concerned to hear that we have fell short in your eyes. I would love the opportunity to meet with you personally to discuss your concerns. Please email me directly at [email protected] to set up a time that works for you. We want you to love living here, so let's work together to make it better! Sincerely, Jackie Pingel, Property Manager (312) 471-1177

Jasmin_F • Resident • 2017

10/10/2017

I have enjoyed my time with the Vue53. The apartments are sizable and accommodating and it's not noisy or dangerous here. You feel undisturbed here and you're right in the middle of a busy section of Chicago, it's a real nice place to stay.

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Vue53 Manager

10/11/2017

Jasmin_f, thank you so much for the positive review! We are looking forward to a fun year ahead! If there is anything we can ever do for you, please don't hesitate to contact our office at (312) 324-3973. Sincerely, Your Team at Vue53

Resident • 2017

07/28/2017

Definitely recommend thinking twice before signing a lease here. Unprofessional management that breaks into your apartment whenever they want. Dirt all over the common areas like the terrace where you can't even sit on a chair because they never clean. Check the bugs and garbage on… See More

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Vue53 Manager

10/11/2017

Hashem Hatahet, it is discouraging to learn of your experience with us. Your feedback helps us improve and we will continue to strive to provide each resident with the best possible experience. Sincerely, Your Team at Vue53

Resident • 2016 - 2017

05/04/2017

The people do not honor their lease offers. They make you sign your lease at a high rate and then keep giving discounts to people who sign up later (for a better apartment). I would advise to hold off signing the lease, or simply find another… See More

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Vue53 Manager

05/07/2017

Hello Resident, I'm sorry that you've had a negative experience at Vue53, and I appreciate the time you've taken to leave us a review. I'd be happy to discuss your concerns with you at any time, and can be reached at 312-471-1177 or [email protected] To clarify, Vue53 has never, ever provided any kind of gift card or compensation for a review. We frequently request that our residents and visitors leave us reviews so that we can ensure the best experience possible. We respond to all reviews, positive and negative, and use all of the feedback to continue to improve our team and our property. Sincerely, Jackie Pingel Property Manager Vue53

Resident • 2016 - 2017

01/20/2017

The management staff is very unprofessional! The leasing department will not tell you all the facts about the building. They avoid tenants and problems. Maintenance employees are allowed to enter the interior of apartments without tenant permission. Some of the security staff are unfriendly and not… See More

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Vue53 Manager

03/20/2017

Anonymous, we are disheartened that your experience at Vue53 has been unsatisfactory. My name is Jackie and I am the Property Manager at Vue53. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (312) 471-1177 or via email at [email protected] so that we can schedule our meeting and make progress with your concerns. Thank you!

•

Updated Review

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Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,609
SQ. FT.
372 - 506
Available
Avail.
N/A
Model
Studio

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1 Bedrooms, 1 Bathroom

Price
Price
$1,799
SQ. FT.
456 - 578
Available
Avail.
N/A
Model
1 Bedroom

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2 Bedrooms, 2 Bathrooms

Price
Price
$2,510
SQ. FT.
716 - 804
Available
Avail.
N/A
Model
2 Bedroom 2 Bathroom (1 Private)

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Price
Price
$2,550
SQ. FT.
716 - 804
Available
Avail.
N/A
Model
2 Bedroom 2 Bathroom (2 Private)

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Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Professionally managed by Peak Campus, Located at the center of 53rd Street just minutes from the University of Chicago and across the street from Nichols Park, Vue53 connects together the area's cultural fabric. It’s a welcoming and collaborative community, adjacent to retail, restaurants, the arts and the Lakefront. Vue53 is a modern take on living- combining downtown energy with Hyde Park ambiance, giving residents the complete neighborhood experience. Now Leasing for Fall 2020!

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