Resident • 2010 - 2014 Not Recommended
I have lived here for 3 years. Up until this year, I was really enjoying it. The previous landlords were great, friendly and efficient in getting things done. The new management acts like they are running a concentration camp. I am so sick of "new rules" being slipped under my door. What a waste of paper! I have never been late on rent, however, they do not check their mail regularly so suddenly for the first time in over 3 years I am being accused of paying my rent late. It is absolutely absurd! I never cause any problems, pay my rent on time every month for over 3 years and now they are harassing me for late fees. I have always been nice and pleasant to them when dealing with anything but now they are treating me like some kind of slum tenant. I have neighbors who have had the same horrible customer service from them and crazy demands coming out of nowhere. I had an issue that the management here would not help me with so they referred me to the corporate office. I left 4 messages with corporate and suddenly on the 4th day of trying to get a hold of someone, I am told that they are out of the office "for awhile." Very unprofessional to not call someone back and then blatantly avoid their calls. They are unwilling to speak to you about issues you are having, even though I have lived here for so long and never had any issues in the past. I would not recommend this place to anyone. The other tenants here are really nice and everyone gets along but we ALL hate the landlords now. They do not treat their long standing, good paying tenants very well.
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