Review History for Verified Resident 536833

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Resident 536833

Verified Resident 2018

9/2/2018

Overall, communication between the leasing office and the residents is very bad. While living conditions are wonderful, they were NOT prepared for early move-ins as my apartment was covered in dirty nails and trash when I arrived. Miscommunication between the leasing office and I has also resulted in parking tickets for parking in the incorrect places as well as their 24-hour business center not being fully equipped to handle someone coming in late at night when the leasing office is closed to print with "free printing". Overall, once I cleaned my own apartment, it was a nice place to live but unless communication between the leasing office and residents is greatly improved I will not be staying here next year.
    Manager

    10/3/2018

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    Dear resident, It is disheartening to hear we have not met your expectations, as it is always our goal to exceed our consumers wants and needs. If you would like to discuss this matter further with our property manager, Dominic Edwards, please give us a call at (618)-655-0050 to set up an appointment.

    Review 20 out of 49

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