926 Congdon Ave
Elgin, IL 60120
Resident • 2000 - 2002 Not Recommended
I chose to live here because it is close to my work. That is really the only good thing I can say about this community. I have had problems having maintenance issues resolved, and have never had luck dealing with the office staff. If I ever have a problem, the best I can do is try to fix it myself (without causing damage or harming the apartment). Also, the parking lots/sidewalks are not plowed in a speedy fashion in the winter - in fact, this past winter it was a week before snow was removed -- and the parking lot was slippery from the snow melting and re-freezing. I even fell on the ice/snow. I put a call into the Home Properties office in NY -- the snow was removed within 12 hours. However, when I called the leasing office about this, there response was to send me a form I had to fill out. I filled out an electronic copy and promptly returned it to the office in NY -- only to be contacted by the office in NY and told that I wasn´t supposed to fill out this form, the leasing office was!! Most recently, they have implemented a security system for all buildings. This system works ´so well´ that I can´t even have deliveries made to the apartment because the security system calls a number outside of the complex (that poor woman). The leasing office suggested I come get a ´test´ telephone to ensure it wasn´t my phone -- how can it be? It´s not even calling MY HOUSE!!! Look out... and look elsewhere!!!
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