Watermark at The Grove
#20,321 #1 #387

What is epIQ?

Watermark at The Grove

2511 Watermark Terrace, Elgin, IL 60124
(27 Reviews)
$2,225 - $3,345/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

Studio

Studio, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Watermark at The Grove Reviews

(23)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2022 - 2023

9/22/2023

STAY AWAY

Zero stars! Do not live here. Nicole or whoever sits in the center of the management office is a joke. I have gone to her for an ongoing issue that I have had for the 1.5 years that I've lived here. She is rude, aggressive,… See More>
    Review Author Icon

    Resident 874515

    Verified Resident 2020

    2/20/2021

    Watermark at the Grove is overall a really great place to live. They have so many amenities that make a great bang for your buck. For the price, it seems they are the best in the area. However, a few things to note would be… See More>
      Manager

      3/5/2021

      Watermark at The Grove
      We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Watermark at the Grove
      Review Author Icon

      Resident 870470

      Verified Resident 2020

      2/5/2021

      The complex has nice amenities and friendly community, and the staff is friendly and helpful. It's generally quiet. I'm looking forward to the community events being available when COVID concerns subside.

        Manager

        2/15/2021

        Watermark at The Grove
        Verified Resident 870470, Thank you for your kind words and this wonderful review! We have all been definitely struggling with this pandemic and not being able to see people. We can't wait to start having more events and seeing the community again. Thank you Watermark Management Team
        Review Author Icon

        sydneygatrost

        Resident 2021

        1/5/2021

        I never give reviews, but I've gotta give some credit here. MaryPat made this whole process a million times easier for us not only leasing and moving in, but throughout the entire time we've been living here. She goes above and beyond at her job… See More>
          Manager

          1/10/2021

          Watermark at The Grove
          Sydneygatrost, We're happy to hear you had such a positive experience with our team! Thank you for taking the time to write such kind words about Mary Pat, it is our job to make sure the residents our happy and enjoy living In the community. Thank you for being apart of the Watermark Family Watermark Management Team

          Updated Review

          Review Author Icon

          Resident 840879

          Verified Resident 2020

          12/27/2020

          Since the day that we moved in with my girlfriend, we have been very happy with choosing Watermark. Weve had such a great experience and we love our living situation. Mostly because the apartments are super nice!

            Manager

            1/10/2021

            Watermark at The Grove
            Hi Verified Resident 840879, Thank you so much for your positive comments about Watermark at the Grove! We are happy to have you as a resident in our community. Thank you Watermark Management Team
            Review Author Icon

            Resident 846100

            Verified Resident 2020

            11/22/2020

            I have had a great experience so far. The grounds are very well kept. The girls in the office are very helpful with everything that I need. I really like the fact that I was the first to live in it. It was nice and… See More>
              Manager

              12/21/2020

              Watermark at The Grove
              Verified Resident 846100, we really appreciate your feedback! Thank you much for taking the time to let us know about what a great experience you have had so far here at Watermark at the Grove. We are always more than happy to assist you if anything else comes up. Take care and hope you have a great day! Your Team, Watermark at the Grove
              Review Author Icon

              Resident 831051

              Verified Resident 2020

              10/11/2020

              This is definitely one of the safest communities Ive lived in, and I would recommend it to families and individuals alike. I also appreciate the accessibility to nearby restaurants and stores. The staff have always been extremely helpful, considerate, and knowledgeable!

                Manager

                10/15/2020

                Watermark at The Grove
                Hi Verified Resident 831051, we are very happy to have provided you with such a positive experience! We hope you continue to enjoy calling Watermark at the Grove your place to call home! Thank you so much again for your feedback! We hope you have a great day! Your team, Watermark at the Grove
                Review Author Icon

                Resident 822211

                Verified Resident 2020

                9/22/2020

                The management team at Watermark at the Grove are customer focused and care about the happiness of the resident while being courteous, profession, with safety in mind. I recommend this property to friends when I know people are looking in the area.

                  Manager

                  10/20/2020

                  Watermark at The Grove
                  Verified Resident, We appreciate your positive review about your recent experience with us! We Hope to exceed your expectations as you continue to live here at Watermark at the Grove! We are always more than happy to assist you if anything else comes up. Take care! Thank you for your kind words and this wonderful review! Your team, Watermark at the Grove
                  Review Author Icon

                  Resident 816966

                  Verified Resident 2020

                  9/13/2020

                  Very professional all employees at Watermark at the Grove, knowledgeable and helpful staff in our community. My appartment is in a perfect place, very accessible to my work, stores, gas station, etc... I really feel safety in our community. All the employees… See More>
                    Manager

                    9/22/2020

                    Watermark at The Grove
                    Hi Verified Resident 816966, we are very happy to have provided you with such a positive experience! We also are so glad that you are enjoying our convenient location and the location of your apartment home. Thank you for your kind words about our team and we look forward to having you here with us as a resident for many years to come! Your Team, Watermark at the Grove

                    Updated Review

                    Review Author Icon

                    Resident 785469

                    Verified Resident 2020

                    9/9/2020

                    The apartments are new and beautiful. Everything is brand new so you really cant beat that. It is convenient for shopping and just everyday tasks. The location is great and you can barely hear any road noise (depending on the building you select). However, there… See More>
                      Manager

                      9/13/2020

                      Watermark at The Grove
                      Hello Verified Resident 785469, thank you; we appreciate your feedback and so glad you enjoy your new apartment home and the location! Thank you for sharing your thoughts and we want all of our residents to enjoy living here at our community. If you would like to reach out to me on any specifics I can reach out and see if any communication on my end could help resolve some of your concerns. I can be reached at watermarkgrovemgr@greystar.com Please don't hesitate to reach out if there's anything additional we can do for you. Have a great rest of your day! Your Team, Watermark at the Grove

                      Updated Review

                      Review Author Icon

                      Resident 768510

                      Verified Resident 2019 - 2020

                      9/1/2020

                      The community is a great place. Very nice and clean. The apartments are brand new, they are modern spacious and very comfortable. They have great community Events. Covid really tore everything apart this year but they still did a great to keep the community clean… See More>
                        Manager

                        9/1/2020

                        Watermark at The Grove
                        Verified Resident 768510, we are so happy to read such a great review about Watermark at the Grove! Thank you for taking the time to share your experience and we hope to continue to offer such a wonderful community for you to enjoy as you continue to call us home! We are always more than happy to assist you if anything else comes up. Take care! Best wishes, Watermark at the Grove
                        Review Author Icon

                        Resident 803238

                        Verified Resident 2020

                        8/13/2020

                        staff is friendly and tries to address any concerns/issues, the residents they have recently moved in on the other hand treat the property like a frat house it has made the luxury apartment i signed up for into a nightmare of a situation.

                          Manager

                          8/14/2020

                          Watermark at The Grove
                          Verified Resident 803238, First of all thank you for taking the time to let us know how we are doing, however we're disappointed to hear of some of your less than pleasing experiences. I would love to speak with you and see if we can address directly with some of your concerns/issues you referenced. Kind Regards, Watermark at the Grove Management (224) 535-9433 watermarkgrovemgr@greystar.com

                          Updated Review

                          Review Author Icon

                          Resident 793472

                          Verified Resident 2020

                          7/20/2020

                          Too many 20 year olds that dont have consideration for their neighbors. Lots of littering and late night partying. Wish I couldnt hear the upstairs neighbors as well and as often as I do. The staff are incredibly nice, friendly and professional.

                            Manager

                            7/21/2020

                            Watermark at The Grove
                            Verified Resident 793472, We really appreciate your feedback!We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave a great review. Please don't hesitate to contact the office with any issues that you have. Watermark at the Grove Management Team
                            Review Author Icon

                            Resident 792122

                            Verified Resident 2020

                            7/16/2020

                            Great overall experience, clean, modern, and packed full of technology. I love the intercom system as well as the key system to unlock doors. Maintenance teams are quick and effective. Keeping things quiet and clean is a top priority. Leasing was easy due to online… See More>
                              Manager

                              7/21/2020

                              Watermark at The Grove
                              Verified Resident 792122, We are so happy to read such a great review about Watermark at the Grove! We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave a great review. Watermark at the Grove Management Team
                              Review Author Icon

                              Resident 789676

                              Verified Resident 2020

                              7/11/2020

                              all very well I like it a lot and I am happy. I love being able to call Watermark terrace home my family and I are very happy thank you........................................................

                                Manager

                                7/21/2020

                                Watermark at The Grove
                                Hi Verified Resident 789676, We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave a great review. Watermark at the Grove Management Team
                                Review Author Icon

                                Resident 779889

                                Verified Resident 2019 - 2020

                                6/15/2020

                                The property manager has no effective way to deal with non-police related matters. Their response is to always call the police when a tenant has an issue. They do absolutely nothing to address problems here.

                                  Manager

                                  7/1/2020

                                  Watermark at The Grove
                                  Hello Verified Resident 779889, thank you; we appreciate your feedback! We truly do care about our community here at Watermark at the Grove and want to assure you that any issues that can be addressed we do our best to address internally first and foremost. If you would kindly like to schedule an appointment with me I would like the opportunity to address if you have any outstanding concerns. I can be reached at watermarkgrovemgr@greystar.com Thank you, Watermark at the Grove.
                                  Review Author Icon

                                  Resident 773679

                                  Verified Resident 2019 - 2020

                                  5/30/2020

                                  My experience was good , until some neighbors moved near me and complain about any and everything that dont fit there style . Once getting a complaint on my door for talking loud as if its not only you guys that pay rent here and… See More>
                                    Manager

                                    7/17/2020

                                    Watermark at The Grove
                                    Thank you again for taking the time to let us know how we did. We hope you have a great day! Watermark at the Grove
                                    Review Author Icon

                                    Resident 766505

                                    Verified Resident 2019 - 2020

                                    5/7/2020

                                    I have loved my time here at Watermark at the grove, I have been here since the beginning of October and have had excellent maintenance service since then when necessary and the office staff have always been so helpful and kind to us. I would… See More>
                                      Manager

                                      6/5/2020

                                      Watermark at The Grove
                                      Verified Resident 766505, thank you so much for the positive review! We truly enjoy having the best residents around and hope you continue to enjoy your stay here at Watermark at the Grove! Your Team, Watermark at the Grove
                                      Review Author Icon

                                      mdeacon15

                                      Resident 2019 - 2020

                                      4/23/2020

                                      I was one of the first tenants about a year ago. Almost every amenity that is important to me is here for my son and I to enjoy and take advantage of. A lot of thought went into the complex design, the apartment layouts, and… See More>
                                        Manager

                                        7/17/2020

                                        Watermark at The Grove
                                        Mdeacon15, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Watermark at the Grove. Watermark at the Grove Management Team
                                        Review Author Icon

                                        Resident 753215

                                        Verified Resident 2020

                                        3/17/2020

                                        Clean , new and quite. Active staff always happy and friendly to help. Free coffee and gym open 24 hrs, its a nice place right live, I have negative comments at this point. I dont hear my neighbors unless they are out side the balcony,… See More>
                                          Manager

                                          7/17/2020

                                          Watermark at The Grove
                                          Verified Resident 753215, your wonderful feedback and rating mean a lot to us. Watermark at the Grove Management Team
                                          Review Author Icon

                                          anonymous

                                          Resident 2019 - 2020

                                          2/22/2020

                                          Living here gets better every month. The apartments have everything... a walking path, a gym, a dog park, a car wash, and the fact that it's walking distance from a Chipotle is a great bonus. Carlos from management is extremely helpful and always shows up… See More>
                                            Manager

                                            2/28/2020

                                            Watermark at The Grove
                                            Anonymous, We really appreciate your positive review! Thank you for taking the time to share your experiences with us. Customer satisfaction is a key part to our success, thank you for helping us grow. We love having you as a part of our Watermark Family. Watermark at the Grove
                                            Review Author Icon

                                            anonymous

                                            Resident 2019 - 2020

                                            2/17/2020

                                            Helpful staff looking to to make the move in process easy. New modern equipment in apartment and restricted access to building with butterfly system. When needed maintenance get it done whiteout an issue like they weren't there… See More>
                                              Manager

                                              2/19/2020

                                              Watermark at The Grove
                                              Anonymous, Thank you for sharing your positive experience!We are very happy that we could help make this transition an easy one for you. the staff here at Watermark are always here to help with all our residents needs. Please feel free to reach out with anything you may need while your living here with us. I am glad we can have you as a member of the watermark Family.
                                              Review Author Icon

                                              adomingu

                                              Resident 2019

                                              11/14/2019

                                              Is safety , is segur , is clean , good location for everything, hit way, work , neighborhoods , restaurants and other location and places what we used every day; also very clean around the all complex o building .

                                                Features & Amenities

                                                Laundry
                                                • Laundry in Units
                                                This community is managed by

                                                Harmoniq Residential

                                                F
                                                F
                                                Communities
                                                21

                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 27 number of votes by renters, Watermark at The Grove is currently rated 4.5 out of 5 stars.
                                                Watermark at The Grove is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                Watermark at The Grove is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                Watermark at The Grove is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                Watermark at The Grove is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                Watermark at The Grove is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                Watermark at The Grove is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Harmoniq Residential
                                                No pet policy available
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                Studio, 1 Bath

                                                Check Availability

                                                Watermark at The Grove

                                                May 2024

                                                Sun
                                                Mon
                                                Tue
                                                Wed
                                                Thu
                                                Fri
                                                Sat
                                                1
                                                2
                                                3
                                                4
                                                5
                                                6
                                                7
                                                8
                                                9
                                                10
                                                11
                                                12
                                                13
                                                14
                                                15
                                                16
                                                17
                                                18
                                                19
                                                20
                                                21
                                                22
                                                23
                                                24
                                                25
                                                26
                                                27
                                                28
                                                29
                                                30
                                                31
                                                Beds

                                                0

                                                Baths

                                                0

                                                Is this your community?

                                                Claim your community to update listing information, capture leads, and respond to reviews!

                                                Watermark at The Grove is an apartment in Elgin in zip code 60124. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,345. Nearby cities include West Dundee, South Elgin, Sleepy Hollow, Dundee, and Bartlett.

                                                Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.