Cypress Place Apartments
Resident • 2013 - 2015 Not Recommended
I cannot wait until my lease is up to leave this complex. The air conditioner has been a sore subject for a few years. It goes out in my building maybe 3 times a season. It hasn't been too bad those days so it's been ok. This year apparently it had a catastrophic failure. It has now been a week of no ac during the hottest most humid part of the year. They say it might be another 2 weeks before its replaced. Hey things break, I get it we live in an imperfect world. The problem is there is no consideration for the residents. There have been no vouchers for portable/window units, no credits offered for the inconvenience, not even a discount from their local appliance supllier for residents wanting to buy a unit. All we have received is we are sorry for the inconvenience, we understand its unpleasant. Well no they don't understand in their brand new leasing center that is so cold it's actually chilly to be in there for any period of time. Do yourself a favor and find a community that actually cares about their residents. For the price of this complex, more should be done when things go wrong. A lot of inconveniences can be overlooked when renting and living with different types of people, poor customer service from your leasing office is the one that should not be overlooked and not tolerated.
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