Willow Crossing

1031 Charlela Lane, Elk Grove Village, IL 60007
  • Receive up to $500 OFF when you move in before November 15th, PLUS a $175 look and lease special. Call today for details!

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Willow Crossing

1031 Charlela Lane

Elk Grove Village, IL 60007

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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16%RECOMMENDED
THIS PROPERTY
VS
33%CITY AVERAGE

Ratings & Reviews

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Willow Crossing Manager

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Resident 2016 - 2018 Not Recommended
Reviewed 01/22/2019
I lived at Willow Crossings, the overall rating is bad. Let me give you all the facts. Fact one the day I moved in roaches all over the kitchen I had to report it to the office, it took them a week to come and spray… See More
Willow Crossing Manager01/24/2019

Hi, we appreciate you taking the time to share this feedback with us. The team at Willow Crossing and take our reviews very seriously. We are under new management, and committed to creating an exceptional living environment for our residents. If you are willing, please reach out to us at (847) 895-1200 to discuss this further. Again, thank you for your feedback and are sorry you had an unpleasant experience with the prior ownership.

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dinabukvaric • Resident 2016 - 2018 Not Recommended
Reviewed 10/30/2018
My boyfriend and are current residences, we have live there for 2 years and our lease was supposed to expire on 10/10/18. We did not receive a letter for renewal like last year and were debating if we were going to stay or not. It all… See More
Willow Crossing Manager11/02/2018

Hi Dina, We appreciate you taking the time to share this feedback with us. We are under new management and the team at Willow Crossing takes our reviews very seriously. Unfortunately, I was unavailable to speak with Nick personally when he stopped by yesterday, but was able to connect with him today. We had a great conversation, were able to address any concerns and agreed to mutual resolution.

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Sesarina_A • Resident 2017 - 2018 Recommended
Reviewed 08/05/2018
I have been living here for almost 1 year, and love my 1 bedroom apartment, I can't hear my neighbors, I never seen any bugs, my apartment is very clean. I only wish with the new management is a few changes, 1. no one picks up… See More
Willow Crossing Manager08/22/2018

Hi Sesarina, thank you so much for your kind words and suggestions. We are under new management and pride ourselves on taking great care of our residents. We take all feedback seriously and use it as a chance to learn how to better serve you.

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yogeeta • Prospective Resident Visited 2018 Not Recommended
Reviewed 07/03/2018
I am an immigrant in between work visa transitions. At each rental I went I explained my visa situation and an important factor for me was the buyout\breakage terms, since if my visa doesn't get picked in the H1B lottery then I might need to break… See More
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Resident 2015 - 2017 Not Recommended
Reviewed 09/14/2017
No maintenance .no s
Willow Crossing Manager10/09/2017

Thank you for your review. We would like to invite you to visit our management office so that we may discuss your concerns regarding maintenance. Please contact us at 847.895.1200 or [email protected] so we can set up a time to meet that best works for you. Again, we thank you for your feedback and we hope to have the opportunity to improve your experience.

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Resident 2015 - 2017 Not Recommended
Reviewed 08/05/2017
Would definitely NOT recommend this place!!!! Lived there for a yr so glad I moved out best decision ever these apartments are full of mold my 9 month old baby was sick for months I developed allergies that I've never had before this place is gross… See More
Willow Crossing Manager08/14/2017

Thank you for your feedback. We are sorry to hear that your experience has not been a positive one. We would love the chance to speak with you directly and see what areas we can improve on. Please contact us at 847.895.1200 or [email protected] so we can set up a time to meet that best works for you. Again, we thank you for your feedback and we hope to speak with you soon.

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Resident 1993 - 2017 Not Recommended
Reviewed 05/09/2017
Getting way to expensive for the value. No regular upgrades on older apartments. Every is charged for pet owners who do not cleanup after their animals. Money could be saved by eliminating the one room with exercise equipment. And there are plenty of community pool's that… See More
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Just.J • Resident 2014 - 2017 Not Recommended
Reviewed 03/17/2017
If I had a week I wouldn't have time to list the issues with this dump. Luxury living is laughable. Pictures on website do not even come close to the real deal. See my LEASE rental letter (photo) for 2017, speaks louder than anything I could… See More
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Resident 2016 - 2017 Not Recommended
Reviewed 01/27/2017
If you like seeing dog feces, open trash, and litter all over the grounds, this is the place for you! You had also better be a handyman, as maintenance does not believe in one call resolutions. This place has also been reported to the department of… See More
Willow Crossing Manager01/30/2017

Thank you for your review. We are sorry that your experience has been less than exceptional. We want to make sure any concerns you have are addressed and would love the opportunity to discuss these items with you. Please contact us at 847.895.1200 or [email protected] so we can set up a time to meet that best works for your schedule. Again, thank you for your feedback and we hope to improve your experience at Willow Crossing.

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Resident 2016 - 2017 Not Recommended
Reviewed 01/10/2017
This is the worst management system that I have ever seen. It's a complete rip off. They over charge on the utilities and add on all different types off fees that make no sense. The girls in the office are completely useless, no one knows what… See More
Willow Crossing Manager01/11/2017

Thank you for your review. We are sorry that we have not put our best foot forward. We want to make sure any concerns you have are addressed and would love the opportunity to discuss these items with you. Please contact us at 847.895.1200 or [email protected] so we can set up a time to meet that best works for your schedule. Again, we thank you for your feedback and hope to improve your experience at Willow Crossing.

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Resident 2015 - 2016 Not Recommended
Reviewed 08/22/2016
this is the worst place to live - 0 STARS!
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Turnpike1710 • Resident 2010 - 2016 Not Recommended
Reviewed 08/21/2016
dogs, dogs, dogs. if your single without a dog or kids go elsewhere. the noise and lack of respect for quiet drive you nuts. dogs bark all day long and stink up the hallways. don't get a unit faceing the parking lot. Uber and other drivers… See More
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kathyrhine • Resident 2013 - 2016 Not Recommended
Reviewed 08/20/2016
I was fairly happy here until a new manager and fire that she was unprepared for happened. There was a fire in the empty apt. across from me. She was rude and mean to the residents seeking help. That fire was on May 4, 2016. Three… See More
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Resident 2013 - 2016 Not Recommended
Reviewed 08/11/2016
do not work with girl ----- she is loud and rude she would not stop yelling about my dog- ---- is ok, doesn't know the rules or fees and kept asking manager. overall ok staff is always different every time i go in office, some are… See More
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Resident 2012 - 2015 Recommended
Reviewed 06/23/2016
Great Place the staff is friendly no problems
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Lyda123 • Resident 2014 - 2016 Recommended
Reviewed 06/15/2016
Wulloe Crossing is such a great place to live I'm not sure why people at that it's not....I simply love my apartment. I currently rent a 1bedroom looking to upgrade to a 2 . I've lived in Schaumburg rolling meadows are for over 5 yrs so… See More
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Resident 2014 - 2015 Not Recommended
Reviewed 12/08/2015
First off all I can that is good about this place is the apartments are nice and updates, other than that terrible. The windows are so badly insulated we have to either have the heat or air on at all times which becomes astronomical. Oh and… See More
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tihsymtae • Prospective Resident Visited 2015 Not Recommended
Reviewed 09/25/2015
I know this sounds crazy given how bad the reviews are for this place, but I'm interested in taking over someone's lease. Basically, my wife and I need to be in the Elk Grove area for the next 6 or 7 months and we don't want… See More
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kls214 • Resident 2014 - 2015 Not Recommended
Reviewed 08/25/2015
Pro: Refurbished kitchen. The brunette in the office always said hello. Con: They nickle and dime you ( lots of hidden fees). Lots of bugs. Outdated and therefore expensive AC/Heat unit. Crummy "work out" facility. They leave you on hold when you call forever. See More
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mkleahy1 • Resident 2013 - 2015 Not Recommended
Reviewed 08/16/2015
My husband and I have lived there for two years now. My husband actually has been living there before we got married, so for him it has been over 4 years. Let us warn you now, it is HORRIBLY managed!! We have been VERY disappointed!!! I… See More
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Resident 2010 - 2015 Not Recommended
Reviewed 02/19/2015
This is the worst place ever to move in. I have been living here for past 5 years now and it's nothing like what my experience started out as 5 years ago. I must say that the new Management/Company that took over is full of corrupt… See More
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Resident 2013 - 2014 Not Recommended
Reviewed 10/22/2014
Stay away from this horrible complex!!! Very unprofessional management. Employees along with manager are extremely nice when you want to move in; but shortly after they are not helpful, rude and representing lock of basic personal skills and respect. Once you move in you will find… See More
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mnunnally • Resident 2014 Recommended
Reviewed 10/22/2014
My experience with Willow Crossing was a great experience. From the moment my daughter and I walked in, we were greeted with a warm welcome by the staff, and we were offered drinks and snacks. Jacqueline was extremely informative about the apartments, and was eager to… See More
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Resident 2013 - 2014 Not Recommended
Reviewed 10/05/2014
Hell on Earth! The managment is awful and they are kicking people out left and right. Managment has taken money out of my bank account without my consent instead of just withdrawing my rent like I signed up for. Our water bill has never been lower… See More
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Resident 2012 - 2014 Not Recommended
Reviewed 09/07/2014
Don' rent here. The agents and the manager prick ---- don't treat you with respect. They talk to you as if your a -------. I am being evicted because they think I am housing my wife of one year who moved in after we were married… See More
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Features & Amenities

General

  • Balcony or Patio
  • Black Slate Appliance Package
  • Business Center
  • Ceramic Tile Shower
  • Clubhouse
  • Complimentary Extra Storage Spaces
  • Convenient to Woodfield Mall
  • Easy Access to I-90 and I-355
  • Faux Wood Blinds
  • Fitness Center
  • Framed Mirror
  • Grilling Area
  • Hardwood Flooring
  • Lawn Games and Bocce Ball Areas
  • Outdoor Fireplace with Pond Views
  • Outdoor Games
  • Pet-Friendly Community with On-site Dog Park
  • Playground
  • Pool
  • Premium Cabinetry
  • Premium Countertops
  • Premium Lighting Fixtures
  • Redesigned Clubhouse
  • Renovated Apartment Homes
  • School District #211 and #59
  • Spacious Floor Plans
  • Volleyball Court

Pets

  • Dogs Allowed
    Comments: Willow Crossing welcomes both cats and dogs. Please call for details regarding size or breed limitations.
  • Cats Allowed
    Comments: Willow Crossing welcomes both cats and dogs. Please call for details regarding size or breed limitations.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Receive up to $500 OFF when you move in before November 15th, PLUS a $175 look and lease special. Call today for details!

1 Bedrooms, 1 Bathroom

  • Price

    $1,094 - $1,253

  • SQ. FT.

    700

  • Available
    Avail.

    3 Units

  • Model

    Clover

  • Price

    $1,099 - $1,262

  • SQ. FT.

    700

  • Available
    Avail.

    3 Units

  • Model

    Daisy

  • Price

    $1,109 - $1,443

  • SQ. FT.

    700

  • Available
    Avail.

    3 Units

  • Model

    Lily

2 Bedrooms, 1.2 Bathrooms

  • Price

    $1,346 - $1,667

  • SQ. FT.

    980

  • Available
    Avail.

    3 Units

  • Model

    Violet

  • Price

    $1,372 - $1,668

  • SQ. FT.

    1,000

  • Available
    Avail.

    3 Units

  • Model

    Magnolia

3 Bedrooms, 2 Bathrooms

  • Price

    $1,907 - $2,449

  • SQ. FT.

    1,200

  • Available
    Avail.

    2 Units

  • Model

    Primrose

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Willow Crossing offers 1, 2 and 3 bedroom apartment homes in Elk Grove Village. You’ll love coming home to Willow Crossing! Your apartment home comes complete with a gourmet kitchen, ample closet space and a private balcony.Our pet friendly community features a resident clubhouse, health and fitness center, business center and resort-style heated pool.Willow Crossing is located in the highly-acclaimed School Districts #211 and #59, just minutes from shopping, dining, entertainment and recreation at Woodfield Mall, Streets of Woodfield and Busse Woods. Easily commute throughout the suburbs or into Chicago via nearby Route 53, I-90 or I-355.Call today to schedule your personalized tour of Willow Crossing!

Management Company: Marquette Management, Inc

Office Hours Open Now!

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Willow Crossing is a 700 - 1,200 sqft apartment in Elk Grove Village in zip code 60007. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,094 - $2,449. Nearby cities include Waterman, Cortland, De Kalb, DeKalb, and Sycamore. 60556, 60112, 60115, 60115, and 60178 are nearby zip codes.

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Willow Crossing

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Management Photos (28)

  • (Manager photo uploaded on 07/23/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 07/23/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 07/23/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 06/08/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/22/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/21/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/21/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/21/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/21/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/21/2019) Image of Willow Crossing in Elk Grove Village, IL
  • (Manager photo uploaded on 02/21/2019) Image of Willow Crossing in Elk Grove Village, IL

Provided by Other Residents

Resident Photos (12)

  • (Resident photo uploaded on 07/22/2012) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 07/22/2012) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 07/22/2012) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 07/22/2012) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 07/22/2012) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 07/22/2012) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 08/20/2016) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 08/20/2016) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 01/27/2017) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 01/27/2017) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 08/05/2017) Image of Willow Crossing in Elk Grove Village, IL
  • (Resident photo uploaded on 08/05/2017) Image of Willow Crossing in Elk Grove Village, IL
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