Resident · 2017 - 2018
This could be a nice building, but unfortunately Lincoln Property took over management and has ruined the building. The office staff turns over regularly and is non-responsive. As an example, after I paid the requested rent amount and they accepted it, a month later they decided to add hundreds of dollars extra for the previous month. When I told them I would not pay because there was no legal basis to increase rent AFTER the month was over, they didn't respond for four months and then responded by threatening eviction. On the plus side, the maintenance staff (which stuck around from previous management) is extremely friendly, hard working, and good at their jobs.
1717 Apartments Manager
Hi Casey, Thank you for the feedback. We always strive to provide great customer service and I'm very sorry to hear that we've caused you disappointment! It's my understanding that we have scheduled time to go over your concerns, but please don't hesitate to contact me directly at 847.328.1717 or [email protected] if there's anything further we can do. I look forward to speaking with you and hope to gain your trust back as a valued resident. Sincerely, Jeff S. Business Manager