Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 91.67% |
Average time to respond to reviews | 48.08 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 91.67% |
Average time to respond to reviews | 48.08 days |
Hi there, Thank you SO much for the 5 stars. We are really happy to hear that you're feeling right at home and have everything you need. We will be sure to relay your compliments to the maintenance team. Please know that if we can do anything further to make you feel even MORE at home, to just let us know. :) Sincerely, The 415 Premier Team
Hi there! We are beyond moved by your kind words! Thank you so much for speaking so highly of everyone that works here. As we also wish you could stay here forever, we still wish you the best with your move and would like to remind you that you'll always have a home here if life brings you back to Evanston. Sincerely, The 415 Premier Team
Hi there, We are glad to hear that things have overall been pleasant for you. In regards to the noise, we would love to assist you directly with this concern. Please contact our office at your earliest convenience by phone (847) 866-2802 or email [email protected] and we will get this resolved. We're in the office 7 days a week, so feel free to reach out at any time! Sincerely, The 415 Premier Team
We are so happy to read such a great review about 415 Premier! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi there, We are happy to know that we have met expectations for you and that you had a welcoming experience with your move-in. Resident satisfaction is a top priority of ours, so if there is anything else we can do to create a positive environment, please don't hesitate to contact our office - we'd be happy to speak with you at any time! Sincerely, The 415 Premier Team
Hello, Wow! Thank you so very much for your positive words as it means a lot to our team. We are thrilled you have chosen to call 415 Premier your home for the last 7 years and hope to have you for another 7 :) Our office is open 7 days a week if there's ever anything you need, so don't hesitate to contact us. Sincerely, The 415 Premier Team
Hi there, We are happy to know that we have met your expectations and are pleased with the team here. Our office is full of smiling faces, so if there's anything we can do for you, just give us a call and we would be happy to help! Sincerely, The 415 Premier Team
Hello, Thank you for your compliments to the team, we will be sure to express your appreciation for those highlights. In regards to your other concerns, we would be happy to speak with you and discuss these things further. Our office is open 7 days a week and we can set something up that works within your schedule. Please call us at 847-866-2802 or email us directly at [email protected] Sincerely, The 415 Premier Team
Thank you for taking the time to let us know how we did. We're happy to hear that you've had a great experience with us and our staff was able to meet your expectations. If you ever need anything from us, please don't hesitate to reach out! We hope you have a wonderful day. Monica Lara, Community Manager
Hi there, We are so happy to year that we have been able to provide you with such a positive move-in experience. Although there may be too much to explain, you have said plenty to put a smile on our faces. If there is anything else we can do for you, please don't hesitate to contact our office. Sincerely, The 415 Premier Team
Verified Resident 773664, thank you for your kind words and this wonderful review! I want to let you know we are working in accordance to local guidelines on reopening the exercise facility, we are looking forward to opening for all our residents also! We are always more than happy to assist you if anything else comes up. John Eilts, Community Manager
Thank you for taking time to right a review. Please contact us at 847.866.2802 if you would like to discuss anything further. Thank you. Your 415 Team, Scott, Jefferson and Fausta
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Our goal is for your home to feel like the ultimate sanctuary, a place you look forward to returning after the end of each workday. In your individual apartment, you will discover a gourmet kitchen with granite countertops, stainless steel & black appliances, floor to ceiling windows, and stunning city and lake views. Our community amenities are even more impressive: finish up some excess work at our exclusive cyber cafe, sweat out the stress at our fully equipped health & wellness fitness center, or meet a new friend in our extraordinary resident lounge. Fun and entertainment are always an option at 415 Premier Apartments! Enjoy the Possibilities: 24 Hour Concierge Services, Health and Fitness Center, Business and Internet Lounge, Condo Finishes in every apartments, Breathtaking city and lake views, High Rise Living.Free Roomate matching Service. Please call for an appointment today.
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