Review History for anonymous

The Park Evanston


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anonymous

Resident 2011 - 2013

11/19/2013

Park Evanston is the nicest apartment in Evanston, and this is probably the only reason why PE can get away with being what it is. Sure, the facilities are alright. Maintenance is quick. The doormen are nice. PE's MAJOR problem, however, is its extremely rude, unprofessional leasing office. They have never, ever treated me with an ounce of respect. They misspelled my name for my security deposit check and I asked them if they could correct the error. They did not apologize and rather, treated us like we were giving them a huge chore to do, and nonchalantly told us we would have to wait a few weeks. They also gave us false information about move-out procedures, causing us a lot of stress and having us to deal with a lot of paperwork and sort out final bills. When we approached them about this and asked them why they gave us the wrong information, they treated us like we were at fault for not reading through the move-out procedure. But then, when they checked the move-out procedure and realized there were no explicit instructions whatsoever about final bills on the list, they just told us that we should've known and that it was common sense. The corporate management needs to re-train its employees and train them to be respectful towards their residents. Their treatment of their tenants is horrendous and extremely unprofessional. They are extremely patronizing and act as if the last thing they want to do is interact with their tenants. Other than the leasing office, however, the facilities are decent and better than most other apartments in Evanston.

    Review 3 out of 19

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    The Park Evanston

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