Ellyn Crossing Apartments
#11,525 #2 #153

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Ellyn Crossing Apartments

440 Gregory Avenue, Glendale Heights, IL 60139
(177 Reviews & Surveys)
$1,199 - $1,290/mo
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Floor Plans & Pricing

1 Bedroom

Addison

1 Bed, 1 Bath | 579 sq. ft.

$1,199 - $1,290

5 Available Units

See Floor Plan Details

2 Bedrooms

Belmont

2 Beds, 1 Bath | 681 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

B

Review Ratings

Noise

2.7

Grounds

2.0

Safety

4.3

Office Staff

2.3

Maintenance

3.7

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

3

Manager’s Review Engagement

B

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

B

Average time to respond to reviews

22.67 days

View Community Timeline
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Ellyn Crossing Apartments Reviews

(135)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1228078

Verified Resident 1999 - 2024

2/20/2024

A great first apartment, in a great location! Very safe feeling community with a lot nearby. But look out for extra charges (i.e. the cost of having a pet is monthly AND a 1 time fee AND an extra cleaning fee when you move out...).… See More>
    Manager

    2/20/2024

    Ellyn Crossing Apartments
    Thank you so much for sharing your experience with us! It’s great to know you’re enjoying the location and updates to our community. We understand your concerns about additional charges and noise, and we invite you to visit our office to discuss these further. We’re committed to ensuring your experience here continues to be positive. Sincerely, Jason M., Community Director - Ellyn Crossing

    Updated Review

    Review Author Icon

    anonymous

    Resident 2020 - 2024

    2/13/2024

    Stressful

    I absolutely do not recommend this apartment complex. I have lived here for over three years. I got stuck here during Covid and then last year I lost my job. Maintenance is OK if you get an English-speaking person. Their vendors are low quality and… See More>
      Review Author Icon

      anonymous

      Resident 2023

      8/20/2023

      I love the area and the property but one thing it's been a problem lately and I'm frustrated since the day they change the laundry machines it's hard to do laundry ever again now the app on those machines isn't working properly and and seriously… See More>
        Manager

        8/22/2023

        Ellyn Crossing Apartments
        We appreciate your feedback and understand your frustration. Please reach out to our office at your earliest convenience so we can further discuss your concerns. We look forward to connecting with you and promptly assisting you! Sincerely, Jason M., Community Director - Ellyn Crossing
        Review Author Icon

        anonymous

        Resident 2021 - 2022

        7/3/2022

        Disappointed

        Would be nice if I could enjoy the view and relax on my balcony unfortunately I STILL don't have one after being promised one over a year ago.. haven't even started on the rest. Oh yeah.. and they don't take money rent for that, they… See More>
          Manager

          12/8/2022

          Ellyn Crossing Apartments
          We are disappointed to hear that your impression of our community is so low at this time. Our team works hard to ensure that all of our residents are having the five-star experience that they deserve so we are disappointed to hear that we've missed the mark with you. We'd appreciate the opportunity to improve upon our original communication going forward so please come by the office or give us a call to discuss any remaining concerns you have.
          Review Author Icon

          Martha_J749

          Resident 2017 - 2022

          3/11/2022

          Sometimes nightmares upstairs floor bad condition and Tennant walking all night long. No attention from office. Other thing is that for paying the rent we have to pay fees. Any maintenance is a good service and good people. Thanks

            Manager

            12/8/2022

            Ellyn Crossing Apartments
            Hello, Thank you for your kind words regarding our maintenance team! We would appreciate learning more about this review and your concerns. Please give us a call as soon as possible. We hope to speak with you soon and resolve these concerns. -Jason M, Community Director
            Review Author Icon

            Resident 985078

            Verified Resident 2021

            12/30/2021

            Needs improvement with management and the older buildings with upkeep. The older buildings dont get much attention and the stairs are always needing rebuilding. They did finally replace the carpet which was nice

              Manager

              1/5/2022

              Ellyn Crossing Apartments
              Dear Resident, Thank you so much for taking the time to submit a review. As a newer management company coming on to the property last year, we have had many projects slatted to be completed. Unfortunately, we've had to navigate through the new world norm with delays with shipments and contracting schedules as a result of the pandemic. Hang in there with us! We appreciate your patience as we work towards implementation and completion of these projects. There is a lot of wonderful new coming to your community! Thank you for being a valued resident. Ellyn Crossing Management
              Review Author Icon

              Resident 984327

              Verified Resident 2021

              12/27/2021

              Living here wasnt bad at all i just wish I wouldve known Maintenance was coming to fix my window when I wasnt there my laptop had been stepped on & window left unlocked I called the office but never received a call back but its… See More>
                Manager

                1/5/2022

                Ellyn Crossing Apartments
                Dear Reviewer, Thank you for your kind review; we are happy to pass along your comments to the team here at Ellyn Crossing! As we have no way of identifying you to discuss your laptop and window, please contact the management office directly at: ellyncrossing@greystar.com (attn. Management) or please give us a call at: 630-387-7400. Thank you again for your kind review and we wish you a very Happy New Year! Ellyn Crossing Management
                Review Author Icon

                Resident 984028

                Verified Resident 2019 - 2021

                12/25/2021

                My overall experience is good. There are some minor things in the apartments could use some updating. But the neighbors are all very friendly and I do enjoy the fact that there is security often patrolling the parking lots. There are still some issues with… See More>
                  Manager

                  1/5/2022

                  Ellyn Crossing Apartments
                  Dear Resident, Thank you for your kind words and this wonderful review! We truly appreciate your valuable feedback which gives us a way to improve. We thank you again for your feedback and look forward to serving you for many more happy years to come! Happy New Year! Ellyn Crossing Management
                  Review Author Icon

                  Resident 983370

                  Verified Resident 2016 - 2021

                  12/22/2021

                  I have been here for a few years now. So far its been good, the neighbors are friendly, the staff is friendly as well . I like how theres stores and other places nearby, makes it convenient for me . Hoping to still… See More>
                    Manager

                    12/24/2021

                    Ellyn Crossing Apartments
                    Dear Resident, Thank you so much for your candid review of your community and location. We are so pleased to hear that you are enjoying your home. We appreciate your positive review! Happy Holidays and a Fabulous New Year ahead! Ellyn Crossing Management
                    Review Author Icon

                    Resident 980699

                    Verified Resident 2021

                    12/12/2021

                    Awesome so far. Havent had any issues in the month Ive been at Ellyn crossing. Its been great experience especially for my first rental. The community is very friendly. I am very happy with the apartment. I had a couple issues but maintenance was awesome… See More>
                      Manager

                      12/14/2021

                      Ellyn Crossing Apartments
                      Dear Resident, Welcome Home! We are so happy to hear that you are enjoying your new home! Thank you so much for your kind review of your new community and the staff, we will be happy to share your review with the team. Happy Holidays and a Wonderful New Year ahead, Your Friendly Staff at Ellyn Crossing
                      Review Author Icon

                      Resident 980299

                      Verified Resident 2019 - 2021

                      12/10/2021

                      as i stated i am in a good building with good neighbors I really dont have anything else to say it would be nice if we have laundry in our apt as 4 buildings share with once place to wash your items and on the… See More>
                        Manager

                        12/10/2021

                        Ellyn Crossing Apartments
                        Dear Reviewer, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellyn Crossing. Thank you for your suggestion of in-unit laundry. We'll be passing that suggestion on to management. Please remember that we are here for you! Please feel free to contact us at any time. Happy Holidays! Your Friendly Staff at Ellyn Crossing
                        Review Author Icon

                        Resident 979287

                        Verified Resident 2015 - 2021

                        12/7/2021

                        It has been good living here however I think I pay more than worth pool isn't always open should be open a little longer gym room equipment could be better with directions how to use. Laundry washer and dryer… See More>
                          Manager

                          12/8/2021

                          Ellyn Crossing Apartments
                          Dear Resident, Thank you for taking the time to submit your review and your kind words; we are happy to pass along your comments to the team here at Ellyn Crossing! Thank you so much again for your feedback! We hope you have a great day! Your Friendly Team at Ellyn Crossing

                          Updated Review

                          Review Author Icon

                          Resident 879816

                          Verified Resident 2007 - 2021

                          12/7/2021

                          I've been here for almost 15 years now. I'm very pleased and satisfied with Ellyn Crossing. Nice place. People respect each other. Far enough from the city to avoid the rush, but close enough to go and enjoy it. It's located close to the major… See More>
                            Manager

                            12/8/2021

                            Ellyn Crossing Apartments
                            Dear Resident, Thank you so much for your fabulous review of Ellyn Crossing and your community! It's heartwarming to learn that you are enjoying your home. Your Friendly Team at Ellyn Crossing

                            Updated Review

                            Review Author Icon

                            Resident 782520

                            Verified Resident 2016 - 2021

                            12/5/2021

                            Ellyn Crossing is a great community with professional staffs. I had a great experience with the team. Management is very approachable and willing to listen. Maintenance team is the best especially Rickey. He takes care of every issue as his priority. Staff responded quickly.… See More>
                              Manager

                              12/8/2021

                              Ellyn Crossing Apartments
                              Dear Resident, Thank you so much for your fabulous review of the staff. Your kind words will be relayed to the entire team! Thank you, and have a fantastic day! Your Friendly Staff at Ellyn Crossing
                              Review Author Icon

                              sunrise21

                              Resident 2016 - 2021

                              12/2/2021

                              Living at Ellyn Crossing apartment is a very pleasant experience overall. The staff is very caring and always willing to help. I like to thank Ellyn Crossing team for keeping up the good work. I would like to mention Rickey, the maintenance fellow this time.… See More>
                                Manager

                                12/4/2021

                                Ellyn Crossing Apartments
                                Dear Resident, Thank you for your kind review; we are happy to pass along your comments to the team here at Ellyn Crossing! We wish you a very Happy Holiday Season ahead! Your Friendly Staff at Ellyn Crossing
                                Review Author Icon

                                Resident 973587

                                Verified Resident 2021

                                11/19/2021

                                While those in the office have always been helpful if/when I needed it, there are a lot of things that could use improving. I know new management is in the process of trying to implement new positive changes, but I think there needs to be… See More>
                                  Manager

                                  12/1/2021

                                  Ellyn Crossing Apartments
                                  Dear Resident, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your time with us. Please know that we would love to provide the amenities with full capacity. As we all inch toward normalcy, we are hoping to have more amenities and resident events with less restrictions in the coming year. Please contact the management office if you would like to discuss your experience further. Ellyn Crossing Management
                                  Review Author Icon

                                  Resident 972788

                                  Verified Resident 2020 - 2021

                                  11/17/2021

                                  I've lived in places above pawn shops that were better than this between the price leasing office having an attitude problem and maintenance being completely unprofessional I would definitely not recommend this place to anyone else because I don't want to see a friend or… See More>
                                    Manager

                                    12/1/2021

                                    Ellyn Crossing Apartments
                                    Dear Reviewer, We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Please reach out to the management office at your earliest convenience at: (630) 387-7400 or by email at: ellyncrossing@greystar.com, Attn: Management. We would like to learn about the situation resulting in your experiences and address this situation directly. Thank you and have a great day. Ellyn Crossing Management
                                    Review Author Icon

                                    Resident 970655

                                    Verified Resident 2019 - 2021

                                    11/12/2021

                                    Decent for the price. Water is turned off frequently, balcony paid for then destroyed, can smell my neighbors kitchen thru the pipes on the roof. Some business across the parking lot making loud noises in middle of the night. Good parking though.

                                      Manager

                                      11/13/2021

                                      Ellyn Crossing Apartments
                                      Dear Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact the management office at your earliest convenience to discuss your concerns. We look forward to hearing from you soon, Ellyn Crossing Management

                                      Updated Review

                                      Review Author Icon

                                      Resident 931019

                                      Verified Resident 2020 - 2021

                                      11/8/2021

                                      This place is disgusting. Unprofessional. Dirty. Slow. And cheap. So if thats what you want. Come here. They have to redo work. They send guys that know less than I do about repairs. Theyre late. They come into your place without permission. They dont communicate.

                                        Manager

                                        11/13/2021

                                        Ellyn Crossing Apartments
                                        Dear Reviewer, we're disappointed to hear of the negative experience you had at our location. We would like to get some more details about your experience with us so that we can work with you to address any concerns with your apartment. Please contact the management office at your earliest convenience. We look forward to hearing from you soon, Ellyn Crossing Management
                                        Review Author Icon

                                        Resident 966053

                                        Verified Resident 2021

                                        10/31/2021

                                        Very quiet and no worrying about my house. The maintenance team put my screen in very quickly and they always lock the door when they are finish. Very respectful to my place and very clean, I like the rental Portal and message board

                                          Manager

                                          11/2/2021

                                          Ellyn Crossing Apartments
                                          Dear Reviewer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellyn Crossing. Your resident portal is a great window into your community! It's a great venue to build contacts and friendships within your community, learn of upcoming events and so much more! Again, thank you so much for the great review! Ellyn Crossing Management
                                          Review Author Icon

                                          Resident 962592

                                          Verified Resident 2021

                                          10/19/2021

                                          All the maintenance people throw everything when they replace my refrigerator... They didn't care they came with the dirty feet all over the place my carpet gut messed up and put the bad refrigerator back in theory a mystery struggling to get them replaced again… See More>
                                            Manager

                                            10/25/2021

                                            Ellyn Crossing Apartments
                                            Dear Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact the management office at: ellyncrossing@greystar.com or please phone us at: 630-387-7400 at your earliest convenience so that we can work together towards a fruitful resolution. We look forward to hearing from you very soon, Ellyn Crossing Management
                                            Review Author Icon

                                            Resident 959891

                                            Verified Resident 2020 - 2021

                                            10/11/2021

                                            I love living here . Everyone in the office is willing to help you no matter what the situation is . I have a 2 bedroom I wish it was a tad bit bigger for the amount of rent paid but I love it here… See More>
                                              Manager

                                              10/18/2021

                                              Ellyn Crossing Apartments
                                              Dear Resident, Thank you so much for your fabulous review of Ellyn Crossing! Greystar continues to strive for excellence in service to our residents, it truly is heartwarming to learn that we are reaching the mark of expectation. Regarding your sliding closet doors, please submit an online work order for our maintenance team to be able to repair those doors for you. Alternatively, feel free to call into the office and speak with a team member in the office for assistance in submitting the order. Thank you again! Your Friendly Staff at Ellyn Crossing
                                              Review Author Icon

                                              Resident 959829

                                              Verified Resident 2016 - 2021

                                              10/11/2021

                                              me gusta la comunidad para vivir pero creo que ay algunas cosas que mejorar mas limpieza en las mantenimiento a las una mejor area segura para bicicletas gracias.

                                                Manager

                                                10/18/2021

                                                Ellyn Crossing Apartments
                                                Estimado residente, Muchas gracias por su revisión y sugerencias. Hemos enviado sus sugerencias a la gerencia para consideración. Le agradecemos su lealtad a Ellyn Crossing y esperamos servirle muchos años más. Muchas Gracias, Ellyn Crossing Management
                                                Review Author Icon

                                                Resident 959474

                                                Verified Resident 2017 - 2021

                                                10/9/2021

                                                The new management group seems to be doing a much better job than the last, the prices are getting a bit much for the space. They are doing a great job and much more involvement with the complex. The seem to be on top of… See More>
                                                  Manager

                                                  10/18/2021

                                                  Ellyn Crossing Apartments
                                                  Dear Resident, We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Ellyn Crossing Management
                                                  Review Author Icon

                                                  Resident 958992

                                                  Verified Resident 2021

                                                  10/8/2021

                                                  The area is very quiet, police is always around to protect and they own security! Thats a PLUS!!! And the newly remodeled apartment is gorgeous, just a little squirrels situation but they are working on that, until the patios are placed, maintenance is always quick… See More>
                                                    Manager

                                                    10/18/2021

                                                    Ellyn Crossing Apartments
                                                    Dear Resident, We are very happy to have provided you with such a positive experience! Your enthusiastic review truly is heartwarming! We're happy you found our staff to be so responsive. We ARE here for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Ellyn Crossing Management

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner and Heat
                                                    • BBQ and Picnic Areas
                                                    • Business Center
                                                    • Carpet
                                                    • Credit Building Program
                                                    • Dining Room
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Full Bath
                                                    • Hard Wood-looking Floors
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Picnic Area
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Renovated
                                                    • Sundeck
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                                                    Leasing

                                                    Welcome to Ellyn Crossing Apartments, located in the heart of Glendale Heights, Illinois. Our spacious one, two, and three-bedroom homes offer the perfect combination of comfort, community, and convenience. At Ellyn Crossing, we recognize the importance of personalized experiences. We host free monthly events and exclusive classes, thoughtfully customized to our community. We even offer free after-school programming to our youngest residents. Our pet-friendly homes are moments away from schools, shopping, dining, and entertainment options, ensuring everything you need is within reach. Don t miss out on making Ellyn Crossing your home and apply today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 177 number of votes by renters, Ellyn Crossing Apartments is currently rated 3.6 out of 5 stars.
                                                    Ellyn Crossing Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Ellyn Crossing Apartments is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Ellyn Crossing Apartments is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Ellyn Crossing Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Ellyn Crossing Apartments is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Ellyn Crossing Apartments is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 22.67 days to their community reviews in the past year.
                                                    TI Communities
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Ellyn Crossing Apartments

                                                    April 2024

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                                                    Ellyn Crossing Apartments is a 579 - 681 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,199 - $1,290. Nearby cities include Carol Stream, Bloomingdale, Addison, Wheaton, and Glen Ellyn.

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