Ellyn Crossing Apartments
#11,517 #2 #148

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Ellyn Crossing Apartments

440 Gregory Avenue, Glendale Heights, IL 60139
(177 Reviews & Surveys)
$1,199 - $1,499/mo

Floor Plans & Pricing

1 Bedroom

Addison

1 Bed, 1 Bath | 579 sq. ft.

$1,199 - $1,290

6 Available Units

See Floor Plan Details

2 Bedrooms

Belmont

2 Beds, 1 Bath | 681 sq. ft.

$1,495 - $1,499

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

B

Review Ratings

Noise

2.7

Grounds

2.0

Safety

4.3

Office Staff

2.3

Maintenance

3.7

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

3

Manager’s Review Engagement

B

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

C+

Average time to respond to reviews

32.67 days

View Community Timeline
View Community Timeline

Ellyn Crossing Apartments Reviews

(135)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 958191

Verified Resident 1999 - 2021

10/8/2021

I have been here 24 years with no problems everyone has been nice and we all work together I like it here very much people are awesome Im in a great building everyone is friendly and nice I really enjoy living here , A lot… See More>
    Manager

    10/18/2021

    Ellyn Crossing Apartments
    Dear Resident, We're so glad to hear that we are able to meet your expectations! We are always more than happy to assist you if anything else comes up. Your Friendly Team at Ellyn Crossing
    Review Author Icon

    Resident 957386

    Verified Resident 2016 - 2021

    10/8/2021

    Been living here and it's safe. Maintenance issue always resolved. Can easily get to anybody if you have any questions. Cannot think of any place to stay rather than here. Thank you for keeping this community worth living for.

      Manager

      10/18/2021

      Ellyn Crossing Apartments
      Dear Resident, We're happy you found our staff to be so supportive during your experience here at Ellyn Crossing. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ellyn Crossing! Please don't hesitate to reach out if there's anything additional we can do for you. Ellyn Crossing Management

      Updated Review

      Review Author Icon

      Resident 957262

      Verified Resident 2021

      10/8/2021

      moved into this complex in July. When going on my tour, I was told we were getting new balconies, its now almost September and the balconies are still not put up, and I am assuming since it is almost winter they wont be fixed until… See More>
        Manager

        10/18/2021

        Ellyn Crossing Apartments
        Dear Resident, We strive for 100% satisfaction, and we regret to find out that this was not the case. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (630) 387-7400 so we can work towards a resolution. We look forward to hearing from you. Ellyn Crossing Management

        Updated Review

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        Resident 764918

        Verified Resident 2019 - 2021

        10/8/2021

        If you are looking for cheap this is the place. They are rude when a tenant has an issue and basically call them liars. They only respond to emails when it's advantageous to them but if it's a problem you will never get a reply.

          Manager

          10/18/2021

          Ellyn Crossing Apartments
          Dear Reviewer, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. As we would like to delve into the concerns you have, please contact the management office at: ellyncrossing@greystar.com or please phone us at: 630-387-7800. We look forward to hearing from you soon, Ellyn Crossing Management

          Updated Review

          Review Author Icon

          Resident 782521

          Verified Resident 2011 - 2021

          10/8/2021

          Overall good community and complex.. older units need upgraded appliances and flooring .. paint.. I wish mailboxes and packages would in a more controlled indoor environment like many new complexes .. same with storage since the units are very small..rents are reasonable compared to others… See More>
            Manager

            10/18/2021

            Ellyn Crossing Apartments
            Dear Resident, Thank you so much for your kind review and valuable feedback. As you have already witnessed so many wonderful changes and upgrades to the community, a lot more wonderful is coming your way! If you're ever in need of more help, please let us know! Ellyn Crossing Management
            Review Author Icon

            Resident 956303

            Verified Resident 2021

            10/8/2021

            My experience living in this community after almost a month is being great! The appartment is small but affordable, in a great location, and is quiet neighborhood. I don't like the window AC units, but it works great. And the laundry room area is close… See More>
              Manager

              10/18/2021

              Ellyn Crossing Apartments
              Dear Reviewer, Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Your Friendly Team at Ellyn Crossing
              Review Author Icon

              Resident 955113

              Verified Resident 2021

              10/8/2021

              Its a great and safe place to live, they have security driving around at night. My leasing agent was amazing with any questions i had and replied within a fair amount of time. I just dont appreciate the lack of communication from maintenance or the… See More>
                Manager

                10/18/2021

                Ellyn Crossing Apartments
                Dear Reviewer, Thank you for your kind review; we are happy to pass along your comments to the team here at Ellyn Crossing! Ellyn Crossing Management
                Review Author Icon

                anonymous

                Resident 2020 - 2021

                10/2/2021

                Do not move here! They tore down the balconies last year and have yet to rebuild. They have not considered giving vouchers for the inconvenience. They dug up giant holes out front and the smell is awful. They claim the holes are for new balconies… See More>
                  Manager

                  10/18/2021

                  Ellyn Crossing Apartments
                  Dear Reviewer, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. We look forward to hearing from you. Ellyn Crossing Management
                  Review Author Icon

                  Resident 941704

                  Verified Resident 2020 - 2021

                  8/19/2021

                  I enjoy my neighbors and those in my building. Everyone is quiet, friendly, stays to themselves but sociable when spoken to. Management and staff are always so pleasant and helpful. Laundry unit is close by and kept clean.

                    Manager

                    8/24/2021

                    Ellyn Crossing Apartments
                    Dear Resident, Thank you for your kind review; we are happy to pass along your comments to the team here at Ellyn Crossing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ellyn Crossing Management

                    Updated Review

                    Review Author Icon

                    Resident 941116

                    Verified Resident 2015 - 2021

                    8/18/2021

                    It has been up and down but overall a safe place for my son to grow up. I dont like the fact that property management changes every year. It just make me feel something not right is going on. Also the apartments are way too… See More>
                      Manager

                      8/24/2021

                      Ellyn Crossing Apartments
                      Dear Reviewer, Thank you for taking the time to submit a review. Management changes can sure be confusing, however, Greystar Management is proud to be in it's 2nd year of management here at Ellyn Crossing. We have a very ambitious plan for renovations and improvements for the community. A LOT of wonderful improvements have already been made in just our first year and...we are just getting started!! With the brand new balconies on the way, updates and upgrades to the buildings and community are in full swing! We appreciate your renewed loyalty to Ellyn Crossing! Ellyn Crossing Management
                      Review Author Icon

                      Resident 939611

                      Verified Resident 2020 - 2021

                      8/15/2021

                      Ridiculously loud neighbors, garbage always in front of the dumpster on the ground, can never find parking and I have to walk far to get to my unit, garbage always in the front in the grass, sketchy neighbors, constant stomping from the people above us,… See More>
                        Manager

                        8/24/2021

                        Ellyn Crossing Apartments
                        Dear Reviewer, Thank you so much for taking the time to submit a review. We regret to hear that you are displeased with your recent experience with us. Your feedback is invaluable and we would like to delve into your concerns so that they can be addressed. Please reach out to the management office as soon as possible so that we can work together towards a resolution. Please contact us by email at: ellyncrossing@greystar.com with: Attn: Management in the subject line or, if you prefer you may also contact us by phone at: 630-387-7400. We look forward to hearing from you very soon, Ellyn Crossing Management
                        Review Author Icon

                        Resident 936631

                        Verified Resident 2021

                        8/9/2021

                        My experience in this community has been okay I am still learning the community and how to get around. Also, the neighbors are very friendly and helpful when it comes to certain things and it helps me become more comfortable living in this apartment.

                          Manager

                          8/13/2021

                          Ellyn Crossing Apartments
                          Dear Resident, We appreciate your positive review about your new community. Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! Ellyn Crossing Management

                          Updated Review

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                          Resident 904744

                          Verified Resident 2021

                          8/7/2021

                          Would be better if the complex actually cared about their residents and not just getting more. Yes fixes can be expensive but they only get more expensive the longer you push it aside and ignore. Contracts out pretty much all work and stick to no… See More>
                            Manager

                            8/24/2021

                            Ellyn Crossing Apartments
                            Dear Resident, Your satisfaction is our top priority. We appreciate you taking the time to leave us this feedback. Your feedback is quite alarming and we would like to delve into your concerns in order to find a resolution. Please contact the management office as soon as possible to discuss your concerns. Please call (630) 387-7400 or email us at: ellyncrossing@greystar.com and put attention management in the subject line. We look forward to hearing from you very soon, Ellyn Crossing Management

                            Updated Review

                            Review Author Icon

                            Resident 912326

                            Verified Resident 2018 - 2021

                            8/5/2021

                            Its ok here because we have a security door protecting us somewhat for our packages and safety but we need outdoor security cameras obove every door front and back coming into the building to cath the mischief from kids and adults and the parking lots… See More>
                              Manager

                              8/24/2021

                              Ellyn Crossing Apartments
                              Dear Resident, Thank you for taking the time to submit a review. Your suggestion for cameras have been noted and submitted to management for consideration. Thank you for your loyalty to Ellyn Crossing and we look forward to serving you for many more years to come! Ellyn Crossing Management
                              Review Author Icon

                              Resident 932863

                              Verified Resident 2020 - 2021

                              7/29/2021

                              You can hear almost everything in these apartments. Theyre also really small. I paid extra for a balcony and have not been able to use it since I moved in, and I felt like I was cheated because they mad me pay extra for something… See More>
                                Manager

                                8/24/2021

                                Ellyn Crossing Apartments
                                Dear Resident, Thank you for taking the time to submit your review. Regarding the balconies, as you probably already have noticed, the reconstruction work has already begun! Hang in there with us as we work to bring this project to completion. We'd like the opportunity to discuss this with you in further detail. Please reach out to us at (630) 387-7400 at your earliest convenience to discuss how we can turn your experience into a positive one. Ellyn Crossing Management
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                                Resident 932088

                                Verified Resident 2021

                                7/27/2021

                                I am not happy with the overall service here. It is unprofessional. The rent is overpriced regardless of remodeling. Im happy with the inside of my apartment because Ive made it a home and they did good with the remodeling. However, outside still looks bad.… See More>
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                                  Resident 931502

                                  Verified Resident 2021

                                  7/26/2021

                                  1) window of room was broken and still not fixed 2) light bulbs were missing in room and cannot 3) very disturbing AC heat at stairs Very small apartment Nearby shops are not here Move in issues are still there My wife start fighting me for choosing this apartment I spent days… See More>

                                    Updated Review

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                                    Resident 812088

                                    Verified Resident 2020 - 2021

                                    7/24/2021

                                    Ellyn crossong is a very friendly community! For my first apartment Id give it 10 stars ! They have awesome move in specials which helped me tremendously, especially since this is my first time ever paying rent

                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2021

                                      7/23/2021

                                      Simply a waste of time. My partner and I were told we would not be able to see a unit prior to applying. They took the application deposit of $235 per applicant to hold the apartment, but we heard nothing back. After over a week… See More>
                                        Manager

                                        7/23/2021

                                        Ellyn Crossing Apartments
                                        Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                        Review Author Icon

                                        Resident 928328

                                        Verified Resident 2019 - 2021

                                        7/17/2021

                                        Very quiet and peaceful . I love my apartment and the amenities! Very cozy! My kids love going to the pool and the complexs park for kids. The schools are less than a 5 minute drive away from my apartment! Definitely recommend

                                          Manager

                                          7/22/2021

                                          Ellyn Crossing Apartments
                                          Dear Resident, Thank you so much for your stellar review of the community! We are so happy to hear how much you are loving your home. Thanks again for the recommendation, and have an amazing day! Ellyn Crossing Management

                                          Updated Review

                                          Review Author Icon

                                          Resident 899132

                                          Verified Resident 2014 - 2021

                                          7/16/2021

                                          I have been here 7 yrs and this by far the best management and maintenance team we have ever had. Dawn was very helpful in getting my lease renewal done this past season. I just would the rent to go up every year but I… See More>
                                            Manager

                                            7/22/2021

                                            Ellyn Crossing Apartments
                                            Dear Resident, Thank you so much for your kind review of your home community! Dawn truly is a treasure. She works to make that renewal process as stress free as possible. Thank you again for your loyalty to Ellyn Crossing and we look forward to serving you for another wonderful year ahead! Ellyn Crossing Management
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                                            Resident 927332

                                            Verified Resident 2020 - 2021

                                            7/14/2021

                                            Its a nice apartment for the price you pay for rent. Fitness center is the place I often go to and the staff is great! The staff was good in the winter about snow removal which I was grateful for since Im a teacher and… See More>
                                              Manager

                                              7/22/2021

                                              Ellyn Crossing Apartments
                                              Dear Resident, Thank you so much for your candid review of Ellyn Crossing. It truly is heartwarming to hear of your content with the snow removal process. This feedback is so helpful as we gaze upon the winter months ahead and begin to plan for the upcoming snow removal process. We thank you again for your loyalty to Ellyn Crossing and hope to serve you for many more happy years to come and truly appreciate your feedback. Ellyn Crossing Management
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                                              Resident 925921

                                              Verified Resident 2021

                                              7/11/2021

                                              The apartment when I signed the lease was super clean. A maintenance guy, Matt I believe, was double checking in something in the bathroom as I was checking the place out. He was super polite Shanon in leasing made the process easy and answered any questions… See More>
                                                Manager

                                                7/13/2021

                                                Ellyn Crossing Apartments
                                                Dear Resident, Thank you so much for your stellar review of Matt and Shannon! It is heartwarming to hear that we were able to reach your expectations for excellence! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellyn Crossing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ellyn Crossing Management

                                                Updated Review

                                                Review Author Icon

                                                Resident 753015

                                                Verified Resident 2019 - 2021

                                                7/8/2021

                                                First year and a half at the community was a terrible experience. Dilapidated and ugly buildings, bottom of the barrel neighbors living here because of the low quality, bad groundskeeping, unreliable front office. In the last few months, things seem to have turned around. I am… See More>
                                                  Manager

                                                  7/8/2021

                                                  Ellyn Crossing Apartments
                                                  Dear Resident, Thank you so much for taking the time to submit your review. Your review describes exactly what we hope our residents are experiencing and understanding. As a newer management company, we have ambitious projects for upgrades and renovations planned. While we would like to have a magic wand and have everything happen over night, we have found that with the pandemic, everything is taking a lot longer than normal. We are steadily working towards our goals for improvements and upgrades. We thank you for your patience and understanding and appreciate your continued loyalty to Ellyn Crossing. Ellyn Crossing Management
                                                  Review Author Icon

                                                  Resident 923396

                                                  Verified Resident 2009 - 2021

                                                  7/3/2021

                                                  The maintenance do a great job here and they try to keep this place clean but no matter what they do it's still dirty outside the people that live here are dirty they throw there garbage all over the place it's disgusting to see went… See More>
                                                    Manager

                                                    7/8/2021

                                                    Ellyn Crossing Apartments
                                                    Dear Resident, Thank you so much for your great review of the maintenance team. The entire staff strives to provide each and every resident and client with the best service possible. With all of the wonderful renovations, improvements and the addition of even more garbage receptacles, hopefully, littering will be a thing of the past. We thank you again for your loyalty, feedback and look forward to serving you for many more wonderful years to come, Ellyn Crossing Management

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner and Heat
                                                    • BBQ and Picnic Areas
                                                    • Business Center
                                                    • Carpet
                                                    • Credit Building Program
                                                    • Dining Room
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Full Bath
                                                    • Hard Wood-looking Floors
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Picnic Area
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Renovated
                                                    • Sundeck
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                                                    Leasing

                                                    Welcome to Ellyn Crossing Apartments, located in the heart of Glendale Heights, Illinois. Our spacious one, two, and three-bedroom homes offer the perfect combination of comfort, community, and convenience. At Ellyn Crossing, we recognize the importance of personalized experiences. We host free monthly events and exclusive classes, thoughtfully customized to our community. We even offer free after-school programming to our youngest residents. Our pet-friendly homes are moments away from schools, shopping, dining, and entertainment options, ensuring everything you need is within reach. Don t miss out on making Ellyn Crossing your home and apply today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    TI Communities

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 177 number of votes by renters, Ellyn Crossing Apartments is currently rated 3.6 out of 5 stars.
                                                    Ellyn Crossing Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Ellyn Crossing Apartments is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Ellyn Crossing Apartments is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Ellyn Crossing Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Ellyn Crossing Apartments is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Ellyn Crossing Apartments is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 32.67 days to their community reviews in the past year.
                                                    TI Communities
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Ellyn Crossing Apartments

                                                    May 2024

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                                                    Ellyn Crossing Apartments is a 579 - 681 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,199 - $1,499. Nearby cities include Carol Stream, Bloomingdale, Addison, Wheaton, and Glen Ellyn.

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