Review History for latk73

Parkside Estates


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latk73

Resident 2009 - 2012

7/8/2012

Within 1 month of moving in my upstairs neighbor was getting busy with his GF and they sounded as if they were gonna come right through my ceiling. 2 months later that neighbor moves out and I get some new neighbors who had issues with their toilet and tub so I come home one night to a major water accident in my bathroom and bedroom and as I am walking on the floor in my bedroom I can hear splashing sounds from my carpet being soaked. It took maintenance 3 weeks to fix all the issues and repair my ceiling in both bedroom and bathroom. Not only was this a huge inconvenience for me since I am an online student and also a constant invasion of my privacy, but not once did the Leasing Manager ever offer me any type of compensation. A week after the ceiling was fixed I came home to another leak in the same area in my bedroom and another mess. Again another 2 weeks for maintenance to do their thing and again no offer of any type of compensation. So I am paying $910.00 a month at that time and all those issues and no compensation. 2 months after that I start hearing a knocking noise coming from my ceiling in my bathroom. This knocking noise is quite persistent and makes it hard for me to sleep. I contact the Leasing Manager about it and she tries to tell me that it may be the pigeons in the attic. Are you kidding me, there is no attic above me. I tell her I need maintenance to come check it out....it takes them 3 weeks to come listen and do NOTHING about it. Another month goes by and I am calling them almost every other day about it. By the third month I called the Leasing Manager and told her that maintenance needs to come open up my ceiling and see what the noise is or I was gonna be tearing it down myself. A week later maintenance came in and fixed it...a pipe was banging against a board. Why it took them over 2 months to take care of that issue is beyond me. My refrigerator has been making an awful noise since I first moved in and I was told that they will replace it when it dies. These are just a few issues that I have dealt with. So you may ask why I did not leave when my lease was up, well because I am a student and living off of student loans and stipends and honestly they were the only apartment complex that would accept that as a form of income at the time of my application. I was pretty desperate and they knew it, however I should have retained a lawyer and sued them the first 6 months I was there.
    Manager

    7/7/2013

    Parkside Estates
    I am sorry you had such a bad experience. I have replaced the previous manager and will not allow my tenants to have maintenance nightmares.

    Review 19 out of 38

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