Ratings & Prices for The Mark Apartments, Glendale Heights, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	2
Neighborhood	2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	7 days

Ratings & Reviews (170 Reviews)

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Verified Resident 614810 • vrp • 2017

03/12/2019

A very great experience! I have had a great time here. Maintenance is quick and responsive. Everyone is quiet no real issues with noise. Parking has enough space for us all. Safe quiet area with nice pools and gyms too.

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The Mark Apartments Manager

03/15/2019

Thank you for your review. We hope you continue to value our amenities.

Jlwilsic • Resident • 2019 - 2020

11/12/2020

No cameras on premises, loud neighbors, hallways are dirty, staff communication is atrocious, dog ---- everywhere, horrible parking lot, no security measures in place, stolen packages aren't "their" problem. Just a mess.

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The Mark Apartments Manager

11/19/2020

Thank you for connecting with us. While we strive to provide a positive living environment for all of our residents, it appears that we may not have succeeded in your case. We would like the opportunity to address your concerns, and we encourage you to contact us directly at [email protected]

Verified Resident 732746 • vrp • 2019 - 2020

01/01/2020

We are ao happy to living here services are so good management are good to response easy to pay and easy to live while using application. Good choice of us. Hope others will join us soon and make their live so good

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The Mark Apartments Manager

01/04/2020

We're delighted to see that you are happy with your choice to make our community your home! Thank you for your compliments for our team.

Verified Resident 729546 • vrp • 2019

12/28/2019

We love our home! Everyone is so nice! They keep up with maintenance and the turn around time is quick! Love how it's a dog friendly community. It's definitely a safe community for a family. We love it here!

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The Mark Apartments Manager

12/23/2019

Thank you for the helpful feedback on our community. We are glad our team members and well-maintained setting have made your stay here so enjoyable! We will take your suggestions into account for future improvements.

Verified Resident 731466 • vrp • 2019

12/26/2019

Tricia was very nice and answers any and all questions. She makes sure you know of what you have to do and sign in order to get the apartment. The apartment is clean and looks amazing. The community is quiet and respectful and is very clean.… See More

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The Mark Apartments Manager

12/30/2019

We are happy to hear that our well-maintained apartment homes and team of professionals are a great fit for you. We are glad you are a part of our community. Thank you for the accolades!

Verified Resident 730957 • vrp • 2019

12/24/2019

the apartment is really clean and nice. The carpet is new and the walls are newly painted. However the WiFi is not connecting due to it being turned off when the previous residents moved out and we would like to turn it on.

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The Mark Apartments Manager

12/28/2019

We are thrilled to hear how much you are enjoying your clean and newly renovated apartment home! Thank you for giving us such enthusiastic feedback. As for your Wi-Fi availability, we would be happy to help you with any questions about this matter if you could reach out to us. Please email us at [email protected] at your convenience. We look forward to assisting you with this and any other concerns you may have to ensure you're getting the most out of your apartment home.

Verified Resident 728790 • vrp • 2019

12/17/2019

So far we have already had issues with neighbors, from not picking up after their dog, and another neighbor smelling up the hallways of pot. (pretty sure he deals).. upstairs neighbor VERY loud at all hours of the night and day. Cancelled my gym membership since… See More

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The Mark Apartments Manager

12/28/2019

We appreciate your frank description of your experience so far. We're sorry to hear you haven't been able to access the gym and haven't had a pleasant experience with your neighbors. We'd like to assist you with both of these concerns so you can settle in and enjoy your home. Please reach out to us at [email protected] so we may elevate your experience.

Verified Resident 728126 • vrp • 2019

12/16/2019

The Mark Apartments is a great community, in a very convenient location close to lots of unique dining options and 355. The maintenance staff are very responsive any time we have had an issue with our apartment as well.

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The Mark Apartments Manager

12/19/2019

We appreciate your kind words and positive acknowledgment of the team. Thank you for taking the time to share how happy you are with the community.

Resident • 2019

12/14/2019

Unfortunately I am not happy with this place. I signed a contract for a no smoke building and I constantly have to complain with the office for the terrible smell of marijuana that reaches my own unit, what makes it worse is that the office ignores… See More

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The Mark Apartments Manager

12/19/2019

We're sorry to hear both about your ongoing concerns with smoking as well as your difficulties reaching us by email. Your comfort is important to us, so we want to make sure these matters are addressed as quickly and satisfactorily as possible. At your earliest convenience, would you please email us at [email protected]? Thank you in advance for your patience and cooperation.

Verified Resident 727748 • vrp • 2016 - 2019

12/14/2019

In the three years that we've have been living here the only issue I have is the apartment is kind a drafty in the winter time, cold air comes through the windows and through the patio door. Also, this past summer my grandkids and I were… See More

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The Mark Apartments Manager

12/16/2019

Thank you for taking the time to leave us a review! We are always pleased to hear the feedback of a loyal resident. Rest assured, we do not tolerate discrimination of any kind in our community. Our policies and processes center on respect, diversity, and inclusion. We'd like to learn more about this matter so that we may address it in greater detail. We are also sorry to hear that you are less than pleased with the heating in your apartment home. We'd like to look into this matter quickly. This is your home, and your comfort is our top priority. Please reach out to our Cares Team at [email protected] at your convenience. Thank you again, and we look forward to hearing from you soon.

Verified Resident 568817 • vrp • 2018 - 2019

12/10/2019

The apartment complex has a lot of rules, but they are not enforced. People with dogs don't clean up after. The car sticker rule is not enforced. Cars are parked in no visitor areas without them. There was a car parked right in front of one… See More

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The Mark Apartments Manager

11/14/2018

Thank you for your review. We hope you continue to enjoy your living experience with us.

Verified Resident 551147 • vrp • 2018 - 2019

12/03/2019

It is nice inside and the neighbors are nice for the most part. There is very limited parking, so I often have to park a few buildings away from my door. And the people with dogs often don't clean up after their dogs.

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The Mark Apartments Manager

10/25/2018

Thank you for your review. We will use this feedback to help further fine tune our parking program.

Verified Resident 714775 • vrp • 2019

11/26/2019

The Mark Apartments is a nice place to live. My room is very nice and I moved in with little resistance. They were a little picky about the information on my renter's insurance forms but it wasn't too hard to get it the easy they wanted.… See More

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The Mark Apartments Manager

11/11/2019

We're pleased to know that you like your room and appreciate the quick, thorough work of our maintenance team. Thank you for your feedback desiring additional parking. We're sorry to hear that you were expecting different bathroom countertops. It seems there may have been miscommunication in this case. Please stop by the office or contact us at [email protected] if you would like to discuss this or any other concerns so we may address them. Our goal is for you to feel right at home here.

Verified Resident 715704 • vrp • 2019

11/09/2019

The place is very clean. The community is nice. The people are nice. Havent had any issues or heard of any major issues. Everything is close by. Gas stations, restaurants, and stores. I love it here and I'm happy we were able to move here.

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The Mark Apartments Manager

11/13/2019

Thank you for writing. We are pleased to provide our residents with a top-tier living experience and your feedback validates our efforts. We are glad that you loving it here!

Verified Resident 714355 • vrp • 2019

11/05/2019

The apartment is located in a very nice community. The unit is very nice and updated. Has all the amenities that I was interested in (washer and dryer, central/heating air). Only downside is that parking is hard if you don't come home before 7pm and will… See More

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The Mark Apartments Manager

11/08/2019

Thank you for your review and complimentary rating. It is our pleasure to provide you with all of the amenities you need. We have taken your feedback about parking back to the team for discussion. We appreciate you sharing. Please feel free to stop by the office if your concerns persist as time continues. Take care!

Verified Resident 709292 • vrp • 2019

11/05/2019

The Mark apartments are very clean and well kept. The noise levels are minimal and everyone in the community is very nice. I love the amenities they have like the dog park, pond, common area and gym. I am also loving the community rewards program!

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The Mark Apartments Manager

10/25/2019

We are happy that you and your pup are enjoying our community and our convenient dog park! We hope that you get a chance to use our amenities soon. Thank you for leaving us a review.

Verified Resident 713254 • vrp • 2019

11/03/2019

I like that this apartment has inunit washer and dryers. I really like the location being so close to north avenue. The curb appeal is also very nice! It makes it feel very homey here! The apartment is also very spacious.

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The Mark Apartments Manager

11/06/2019

We're pleased to hear that the convenience of our apartment's washer and dryers has been a great benefit to you. Our team is always looking for ways to make our residents feel at home. Thank you for your positive review.

Verified Resident 711569 • vrp • 2019

10/29/2019

So far so good! I moved in mid October and everything has been perfect so far. This is my first time living in an apartment so it has been a bit of an adjustment from what I was used to but the staff, especially Jernae, made… See More

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The Mark Apartments Manager

11/01/2019

Welcome to our community and thank you for taking the time to let us know how you are getting situated. We're glad to hear that Jernae and the rest of our team have made this transition easier for you. We appreciate your review and are glad you are here.

Verified Resident 637169 • vrp • 2019

10/26/2019

I have had good experiences residing at the Mark Apartments . The only problem I have had is neighbors across the hallway from me get loud a lot after hours . I haven't had any other issues . Everyone as far as neighbors seem to be… See More

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The Mark Apartments Manager

05/08/2019

Thank you for your review. Please let us know if there is anything we may do to help welcome you to our community.

Verified Resident 709473 • vrp • 2019

10/23/2019

Everything is very clean, quiet and beautiful. Todo es limpio, tranquilo y hermoso. La gente es muy respetuosa. Me gusta que siempre est?n preocupados de los problemas que pueda presentar el apartamento. See More

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The Mark Apartments Manager

10/29/2019

Thank you so much for letting us know what a great job our team has been doing at keeping you comfortable! We're really proud of the peaceful, well-maintained living environment we offer here, and we're passionate about making sure residents receive plenty of excellent service to complement it. We're so glad you chose our community for your home.

Verified Resident 709256 • vrp • 2019

10/22/2019

I would absolutely recommend this place for anyone to live. The staff is very friendly & are there to help you with whatever you need. Tricia made everything very easy & amazing as this was my first time renting!

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The Mark Apartments Manager

10/25/2019

We love it when our residents recommend our community to everyone! We appreciate your thoughtful review and will be sure to let Tricia know she was helpful.

Verified Resident 708169 • vrp • 2019

10/18/2019

It's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright it's alright

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The Mark Apartments Manager

10/23/2019

Thank you for the review! We are thrilled to hear that you are satisfied with our community.

Verified Resident 707107 • vrp • 2019

10/15/2019

Love that this is a dog friendly community. Apartments are well taken care of and the units are nicely updated. The staff is knowledgeable and helpful. There is a nice park within a mile of the building. See More

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The Mark Apartments Manager

10/18/2019

Thank you for sharing your review with us. We love our furry friends, take pride in the upkeep of our community, and hold our team to high standards. It makes us happy to know that residents like yourself have taken notice. Thank you again.

Verified Resident 692505 • vrp • 2019

10/10/2019

What drew me in to renting at The Mark Apartments was my leasing agent and the community. My leasing agent was Brittany and she listened to every thing I was wanting in regards to an apartment, because of her I found my new home.

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The Mark Apartments Manager

09/27/2019

Thank you for the review. Knowing that you've found a real home in our community is incredibly uplifting. We're so happy you chose to live with us.

Verified Resident 602030 • vrp • 2017 - 2019

10/10/2019

The community still needs renovation. Hopefully the plow service is better this year. It was terrible last year. The balconies need updating. The staff use to be really good about responding. Brittan was the best. See More

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The Mark Apartments Manager

02/13/2019

Thank you for sharing these comments. Please let us know if there is anything we may do to better meet your housing needs.

Verified Resident 704827 • vrp • 2018 - 2019

10/09/2019

A nice clean, quiet community. A nice swimming pool and clubhouse with a great workout area. I'm a little disappointed that they did away with the hot tub, but overall this place is highly recommended.

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The Mark Apartments Manager

10/14/2019

It is wonderful to hear that you're enjoying our community and finding it quiet and clean! We hear your feedback regarding the hot tub and are sorry for any inconvenience. It is a relief to know that you're enjoying the other amenities. Please know that we are open to hearing your feedback at [email protected] anytime. Thank you!

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

General

Business Center
Ceiling Fan
Clubhouse
Credit Card Payments Accepted
DishWasher
Disposal
Electronic Payments Accepted
Fireplace
Fitness Center
Large Closets
On-Site Maintenance
On-Site Management
Package Receiving Service
Pets Allowed
Pool
Private Balcony
Private Patio
Range
Refrigerator
Short Term Lease Available

Pets

Dogs Allowed
Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below)Weight Limit 70 poundsMaximum Pets per Apartment: 2Pet Fee per Dog: $250 (non refundable)Monthly Pet Rent per Dog $25
Cats Allowed
Pet Limit: 2
Comments: Cats Welcome Maximum Pets per Apartment: 2Pet Fee per Cat: $200 (non refundable)Monthly Pet Rent per Cat: $20
Assisted Animal Allowed
Pet Limit: 999
Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,255 - $1,760
SQ. FT.
600
Available
Avail.
2 Units
Model
Auburn

View Floor Plan

Price
Price
$1,385 - $1,775
SQ. FT.
750
Available
Avail.
1 Units
Model
Aspen

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,400 - $1,880
SQ. FT.
900
Available
Avail.
1 Units
Model
Berkshire

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,507 - $2,157
SQ. FT.
1,100
Available
Avail.
1 Units
Model
Birdie

View Floor Plan

Price
Price
$1,525 - $2,175
SQ. FT.
1,100
Available
Avail.
2 Units
Model
Bayberry

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$2,146 - $2,911
SQ. FT.
1,400
Available
Avail.
2 Units
Model
Chadwick

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Welcome to The Mark, where we offer something for everyone! Our community is nestled right off of North Ave, which will give you easy access to I-355, Route 83, and the Metro Station. Not only does our community provide an easy commute but it allows our residents to relish in major shopping and dining experiences as we are 15 minutes away from Oak Brook, Naperville, Schaumburg and an hour train ride from downtown Chicago! Our residents enjoy an abundance of amenities such as a 24-hour fitness center that overlooks the Glendale Lakes Golf Course and a sparkling outdoor pool, sauna, and spa area. Our residents also love the oversized windows that provide plenty of natural light in every home, large walk-in closets, and gourmet kitchens featuring stainless steel appliances in select homes. Call today to plan your personalized visit and see why so many residents love calling our community home.

Office Hours

Sunday: 12:00 PM - 04:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Mark Apartments?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Mark Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The Mark Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 7 days to their community reviews in the past year.

Who manages The Mark Apartments?
Trinity Property Consultants

What is the pet policy at The Mark Apartments?
Dogs Allowed
Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below)Weight Limit 70 poundsMaximum Pets per Apartment: 2Pet Fee per Dog: $250 (non refundable)Monthly Pet Rent per Dog $25
Cats Allowed
Pet Limit: 2
Comments: Cats Welcome Maximum Pets per Apartment: 2Pet Fee per Cat: $200 (non refundable)Monthly Pet Rent per Cat: $20
Assisted Animal Allowed
Pet Limit: 999
Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths