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The Mark Apartments

1245 Fordham Drive, Glendale Heights, IL 60139
(186 Reviews)
$1,436 - $3,311/mo

Floor Plans & Pricing

1 Bedroom

Auburn

1 Bed, 1 Bath | 600 sq. ft.

$1,436 - $2,040

5 Available Units

See Floor Plan Details

Aspen

1 Bed, 1 Bath | 750 sq. ft.

$1,516 - $2,110

4 Available Units

See Floor Plan Details

2 Bedrooms

Birdie

2 Beds, 2 Baths | 1,100 sq. ft.

$1,695 - $2,320

5 Available Units

See Floor Plan Details

Bayberry

2 Beds, 2 Baths | 1,100 sq. ft.

$1,706 - $2,400

5 Available Units

See Floor Plan Details

Berkshire

2 Beds, 1 Bath | 900 sq. ft.

$1,830 - $2,375

2 Available Units

See Floor Plan Details

3 Bedrooms

Chadwick

3 Beds, 2 Baths | 1,400 sq. ft.

$2,316 - $3,311

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

3.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Mark Apartments Reviews

(181)

3.5 rating

See Details

186 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Stuart_R592

Resident 2020 - 2023

7/7/2023

Historically comfortable - terrible management now

This complex used to be great with good maintenance. New management has made service terrible. Rents are raised for residents while new people pay over $200 less. So new resident pays over $200 less than a resident who has been living there for 3 to… See More>
    Review Author Icon

    Resident 1061889

    Verified Resident 2019 - 2022

    9/3/2022

    At the beginning, the apartment complex was quite And clean. Most tenants are ok. It got worse lately. Police show up often during the night and early morning looking for something. There is car with damaged and no license plate been parking in the guest… See More>
      Review Author Icon

      Resident 1061376

      Verified Resident 2017 - 2022

      9/2/2022

      When I first moved into this complex the service to the residents was great. After years, however, and with these new owners the property has gotten much worse. Residents come and go like a revolving door, property maintenance is neglected. Unit maintenance requests are ignored.… See More>
        Review Author Icon

        Resident 1061011

        Verified Resident 2022

        9/1/2022

        Me encanta el lugar es un ambiente muy tranquilo, es un Excelente lugar mucha tranquilidad y seguridad, con una vista muy hermosa, est? c?ntrico de mucho establecimientos, colegio. Realmente lo recomiendo

          Review Author Icon

          Resident 1056210

          Verified Resident 2021 - 2022

          8/18/2022

          Pleasant, clean environment. Great maintenance, Great amenities. The pool and Punic areas are well-kept. I like that there is a doggy-wash station and free poop sacks throughout the property and neighbors are really good about cleaning up after their pets

            Review Author Icon

            Resident 1051669

            Verified Resident 2018 - 2022

            8/4/2022

            It started off great. The rent has increased significantly along with the amount of noise and inconveniences. The rent and community together are almost insufferable. I would not recommend this community to anyone that is looking for peace, or anyone that has small children.

              Updated Review

              Review Author Icon

              Resident 557798

              Verified Resident 1999 - 2022

              4/11/2022

              Quick responses to maintenance requests. Friendly staff. Clean and nice appearance to the buildings and grounds. Lots of activities throughout the year. Nice dog park for people who are pet owners. Quiet buildings.

                Manager

                4/14/2022

                The Mark Apartments
                What a wonderful acknowledgment of our community and team! It means a lot to us to know how happy you are with our prompt maintenance, luxury apartments, and our pet-friendly spaces. Thank you for choosing us as your home.
                Review Author Icon

                Resident 1014514

                Verified Resident 2018 - 2022

                4/9/2022

                For the most part its good but my unit is still old, the windows aren't properly functioning as there are black spots (mold) that keep coming back every year as they need to be properly insulated and huge draft comes in as well. Also the… See More>
                  Manager

                  4/20/2022

                  The Mark Apartments
                  Thank you for letting us know our beautiful community is a good match for you. We are sorry to hear of your concerns about the windows and the balcony. Will you please reach out to us at resideatthemark@trinity-pm.com so we may talk about this with you directly?
                  Review Author Icon

                  Resident 1013640

                  Verified Resident 1999 - 2022

                  4/7/2022

                  The management doesn't understand that snow has to be cleared when it snows. Shoveling the sidewalks days later doesn't count. The outside areas need to be check for trash every day, not when they have time.

                    Manager

                    4/9/2022

                    The Mark Apartments
                    Thank you for bringing these concerns to our attention. We are dedicated to providing our residents with prompt and dependable upkeep. Please contact us at resideatthemark@trinity-pm.com so we may gather additional details and work to resolve this for you.

                    Updated Review

                    Review Author Icon

                    Resident 557816

                    Verified Resident 2017 - 2022

                    4/7/2022

                    It's a good experience and that's why I keep renewing my contract.specially the maintenance team and Frank ?.but some neighbors not friendly but most of the time and at work ?thank you over all it's great

                      Manager

                      4/9/2022

                      The Mark Apartments
                      Thank you for your loyalty! We are happy that our high standards for service have made you feel comfortable, and we are grateful for your praise of Frank and his dedication to reliable maintenance help.
                      Review Author Icon

                      Resident 1005566

                      Verified Resident 2020 - 2022

                      3/10/2022

                      Fine place with fine faculties. The people are kinda the worst part. Massive issues with people not picking up after their dogs, littering including throwing trash bags in front of or on top of dumpsters, and yelling being heard throughout an entire building because none… See More>
                        Manager

                        3/12/2022

                        The Mark Apartments
                        Thank you for taking the time to share your thoughts. While we are glad to know you enjoy living in our community, we are sorry if other residents have disrupted your peace. We will be sure to remind everyone to clean up after their pets, and we encourage you to contact our office team if we can be of any further support.
                        Review Author Icon

                        Resident 1000175

                        Verified Resident 2021 - 2022

                        2/19/2022

                        The experience has been mostly good. When we had issues with the water heater, it was taken care of right away. The gym is also pretty good. If they added a place where you could do pullups and dips, it would really be all you… See More>
                          Manager

                          2/22/2022

                          The Mark Apartments
                          We work hard to make sure our residents receive prompt and reliable service, and we are glad to know our responsiveness meets your expectations. Thank you for your observations about the upkeep of pet waste. Please get in touch with us at resideatthemark@trinity-pm.com so we may assist.
                          Review Author Icon

                          Resident 996300

                          Verified Resident 2018 - 2022

                          2/7/2022

                          For the most part it's been a pleasant experience. I think there's needs to be more done with communication with tenants. When we first moved in the gym was under construction and we had to use the one over at the Monroe for the first… See More>
                            Manager

                            2/9/2022

                            The Mark Apartments
                            Thank you for your thoughtful feedback. We are pleased to know that the upkeep and amenities in our beautiful community appeal to you and that you feel at home here. We are sorry to hear of your experiences with disruptive odors and the view from your apartment home. Will you please contact us at resideatthemark@trinity-pm.com so we may explore possible solutions? We appreciate your time.
                            Review Author Icon

                            anonymous

                            Resident 2019 - 2021

                            7/6/2021

                            Highly do not recommend The Mark Apartments. The leasing office acts very friendly when they are trying to get you to sign the lease; however, once you are a resident, it is impossible to get in contact with someone. When a problem does arise, and… See More>
                              Manager

                              7/13/2021

                              The Mark Apartments
                              Feedback from residents helps us improve our community, so we appreciate you taking the time to share your review with us. We are sorry to hear you have had trouble communicating with our team. We want to ensure that your concerns are resolved to your satisfaction. Please contact our Cares Team at feedback@trinity-pm.com when you have a moment. Thank you.
                              Review Author Icon

                              10tee

                              Resident 2019 - 2021

                              5/30/2021

                              I have lived in this apartment for almost two years. At first, it was okay. Minor situations like they did not have the correct paperwork I sent back in regards to all the issue with the apartment and damages. Going forward, everything was okay. the… See More>
                                Manager

                                6/4/2021

                                The Mark Apartments
                                We are truly sorry to hear you feel this way. Our commitment to our residents is absolute, so we are reevaluating our performance as we speak to determine the best way to address your concerns and ensure exceptional service for all of our residents. At your earliest convenience, please email our Cares Team at feedback@trinity-pm.com so we may gather additional information as we prepare to take action. Thank you.
                                Review Author Icon

                                anonymous

                                Resident 2020 - 2021

                                3/22/2021

                                When you see a review saying that their staff was super unprofessional please believe it. You can’t even get through to someone when you call and if you do it goes to a call center where they tell you that they call you when they… See More>
                                  Manager

                                  3/27/2021

                                  The Mark Apartments
                                  We appreciate your feedback. Our team works diligently to ensure that they provide top-tier levels of service to all of our residents in the community. We are sorry to hear that you are dissatisfied and have escalated your review to our Cares Team for review. We encourage you to reach out directly so we may connect. Please contact feedback@trinity-pm.com when you have a moment. Thank you for bringing this to our attention.
                                  Review Author Icon

                                  Jlwilsic

                                  Resident 2019 - 2020

                                  11/12/2020

                                  No cameras on premises, loud neighbors, hallways are dirty, staff communication is atrocious, dog ---- everywhere, horrible parking lot, no security measures in place, stolen packages aren't "their" problem. Just a mess.… See More>
                                    Manager

                                    11/19/2020

                                    The Mark Apartments
                                    Thank you for connecting with us. While we strive to provide a positive living environment for all of our residents, it appears that we may not have succeeded in your case. We would like the opportunity to address your concerns, and we encourage you to contact us directly at resideatthemark@trinity-pm.com.
                                    Review Author Icon

                                    Resident 732746

                                    Verified Resident 2019 - 2020

                                    1/1/2020

                                    We are ao happy to living here services are so good management are good to response easy to pay and easy to live while using application. Good choice of us. Hope others will join us soon and make their live so good

                                      Manager

                                      1/4/2020

                                      The Mark Apartments
                                      We're delighted to see that you are happy with your choice to make our community your home! Thank you for your compliments for our team.
                                      Review Author Icon

                                      Resident 731466

                                      Verified Resident 2019

                                      12/26/2019

                                      Tricia was very nice and answers any and all questions. She makes sure you know of what you have to do and sign in order to get the apartment. The apartment is clean and looks amazing. The community is quiet and respectful and is very… See More>
                                        Manager

                                        12/30/2019

                                        The Mark Apartments
                                        We are happy to hear that our well-maintained apartment homes and team of professionals are a great fit for you. We are glad you are a part of our community. Thank you for the accolades!
                                        Review Author Icon

                                        Resident 730957

                                        Verified Resident 2019

                                        12/24/2019

                                        the apartment is really clean and nice. The carpet is new and the walls are newly painted. However the WiFi is not connecting due to it being turned off when the previous residents moved out and we would like to turn it on.

                                          Manager

                                          12/28/2019

                                          The Mark Apartments
                                          We are thrilled to hear how much you are enjoying your clean and newly renovated apartment home! Thank you for giving us such enthusiastic feedback. As for your Wi-Fi availability, we would be happy to help you with any questions about this matter if you could reach out to us. Please email us at resideatthemark@trinity-pm.com at your convenience. We look forward to assisting you with this and any other concerns you may have to ensure you're getting the most out of your apartment home.
                                          Review Author Icon

                                          Resident 729546

                                          Verified Resident 2019

                                          12/28/2019

                                          We love our home! Everyone is so nice! They keep up with maintenance and the turn around time is quick! Love how it's a dog friendly community. It's definitely a safe community for a family. We love it here!

                                            Manager

                                            12/23/2019

                                            The Mark Apartments
                                            Thank you for the helpful feedback on our community. We are glad our team members and well-maintained setting have made your stay here so enjoyable! We will take your suggestions into account for future improvements.
                                            Review Author Icon

                                            Resident 728790

                                            Verified Resident 2019

                                            12/17/2019

                                            So far we have already had issues with neighbors, from not picking up after their dog, and another neighbor smelling up the hallways of pot. (pretty sure he deals).. upstairs neighbor VERY loud at all hours of the night and day. Cancelled my… See More>
                                              Manager

                                              12/28/2019

                                              The Mark Apartments
                                              We appreciate your frank description of your experience so far. We're sorry to hear you haven't been able to access the gym and haven't had a pleasant experience with your neighbors. We'd like to assist you with both of these concerns so you can settle in and enjoy your home. Please reach out to us at resideatthemark@trinity-pm.com so we may elevate your experience.
                                              Review Author Icon

                                              Resident 728126

                                              Verified Resident 2019

                                              12/16/2019

                                              The Mark Apartments is a great community, in a very convenient location close to lots of unique dining options and 355. The maintenance staff are very responsive any time we have had an issue with our apartment as well.

                                                Manager

                                                12/19/2019

                                                The Mark Apartments
                                                We appreciate your kind words and positive acknowledgment of the team. Thank you for taking the time to share how happy you are with the community.
                                                Review Author Icon

                                                anonymous

                                                Resident 2019

                                                12/14/2019

                                                Unfortunately I am not happy with this place. I signed a contract for a no smoke building and I constantly have to complain with the office for the terrible smell of marijuana that reaches my own unit, what makes it worse is that the office… See More>
                                                  Manager

                                                  12/19/2019

                                                  The Mark Apartments
                                                  We're sorry to hear both about your ongoing concerns with smoking as well as your difficulties reaching us by email. Your comfort is important to us, so we want to make sure these matters are addressed as quickly and satisfactorily as possible. At your earliest convenience, would you please email us at resideatthemark@trinity-pm.com? Thank you in advance for your patience and cooperation.
                                                  Review Author Icon

                                                  Resident 727748

                                                  Verified Resident 2016 - 2019

                                                  12/14/2019

                                                  In the three years that we've have been living here the only issue I have is the apartment is kind a drafty in the winter time, cold air comes through the windows and through the patio door. Also, this past summer my grandkids and I… See More>
                                                    Manager

                                                    12/16/2019

                                                    The Mark Apartments
                                                    Thank you for taking the time to leave us a review! We are always pleased to hear the feedback of a loyal resident. Rest assured, we do not tolerate discrimination of any kind in our community. Our policies and processes center on respect, diversity, and inclusion. We'd like to learn more about this matter so that we may address it in greater detail. We are also sorry to hear that you are less than pleased with the heating in your apartment home. We'd like to look into this matter quickly. This is your home, and your comfort is our top priority. Please reach out to our Cares Team at feedback@trinity-pm.com at your convenience. Thank you again, and we look forward to hearing from you soon.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Cat: $200 (non refundable) Monthly Pet Rent per Cat: $20
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                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow. Pet Limit: 2. Comments: Dogs Welcome (some breed restriction see below) Weight Limit 75 pounds Maximum Pets per Apartment: 2 Pet Fee per Dog: $250 (non refundable) Monthly Pet Rent per Dog $25
                                                      Less Info
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                                                    • Assisted Animal Allowed
                                                      Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • Ceiling Fan
                                                    • Credit Card Payments Accepted
                                                    • DishWasher
                                                    • Electronic Payments Accepted
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Private Balcony
                                                    • Private Patio
                                                    • Range
                                                    • Refrigerator
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority! Welcome to The Mark, where we offer something for everyone! Our community is nestled right off of North Ave, which will give you easy access to I-355, Route 83, and the Metro Station. Not only does our community provide an easy commute but it allows our residents to relish in major shopping and dining experiences as we are 15 minutes away from Oak Brook, Naperville, Schaumburg and an hour train ride from downtown Chicago! Our residents enjoy an abundance of amenities such as a 24-hour fitness center that overlooks the Glendale Lakes Golf Course and a sparkling outdoor pool, sauna, and spa area. Our residents also love the oversized windows that provide plenty of natural light in every home, large walk-in closets, and gourmet kitchens featuring stainless steel appliances in select homes. Call today to plan your personalized visit and see why so many residents love calling our community home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Red Tail Residential

                                                    D
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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 186 number of votes by renters, The Mark Apartments is currently rated 3.5 out of 5 stars.
                                                    The Mark Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Mark Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Mark Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Mark Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Mark Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Mark Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Red Tail Residential
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Cat: $200 (non refundable) Monthly Pet Rent per Cat: $20
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
                                                    Pet Limit: 2
                                                    Comments: Dogs Welcome (some breed restriction see below) Weight Limit 75 pounds Maximum Pets per Apartment: 2 Pet Fee per Dog: $250 (non refundable) Monthly Pet Rent per Dog $25
                                                    Assisted Animal Allowed
                                                    Pet Limit: 999
                                                    Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Mark Apartments

                                                    June 2024

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                                                    The Mark Apartments is a 600 - 1,400 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,436 - $3,311. Nearby cities include Carol Stream, Bloomingdale, Addison, Wheaton, and Glen Ellyn.

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