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The Mark Apartments

1245 Fordham Drive, Glendale Heights, IL 60139
(186 Reviews)
$1,436 - $3,311/mo

Reviews

(181)

3.5 rating

See Details

186 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 524296

Verified Resident 2011 - 2018

8/14/2018

The new management team is horrible. If you tell them a problem you MIGHT see a result. Usually not. They don't notify if they are entering or have entered your home. They put bandaids on problems but don't actually fix them. They leave their mess and it will sit for days. Front office girls are condescending and uppity

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    Resident 526091

    Verified Resident 2018

    8/11/2018

    I love living here! My apartment is well taken care of by the maintenance staff and my neighbors are kinds and considerate! I am also thankful for the staff here at The Mark, they have been so helpful in this transitional processes.

      Manager

      8/24/2018

      The Mark Apartments
      Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
      Review Author Icon

      Resident 525326

      Verified Resident 2016 - 2018

      8/9/2018

      Under the old property management the maintenance couldn't speak English and under the new management the office staff can't do their job correctly. This is stupid that I have to have a certain number of characters to express my concern.

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        Resident 524108

        Verified Resident 2004 - 2019

        7/30/2019

        The complex has undergone numerous ownership and management changes since we moved in. We are hoping that the newest change will be the last one and the best one because most of the others were very disappointing.

          Manager

          8/13/2018

          The Mark Apartments
          Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
          Review Author Icon

          Resident 521304

          Verified Resident 2018

          8/1/2018

          Love my new apartment. Great amenities and office staff. Brittan made the process seamless and stress free. It's nice to see all the pets in the complex. Already feels like home. Keep up the great work

            Manager

            8/9/2018

            The Mark Apartments
            Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
            Review Author Icon

            Resident 519149

            Verified Resident 2017 - 2018

            7/27/2018

            The new management company is working hard to make the community a great place live and feel like you're right at home. When a maintenance order for repairs are placed they usually get it done in one day.

              Manager

              8/3/2018

              The Mark Apartments
              Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
              Review Author Icon

              Resident 518105

              Verified Resident 2018 - 2019

              4/16/2019

              It's been a good experience. The staff is always helpful. Maintenance is professional and responds to requests quickly. The community is quiet and close to work and school. This is the best apartment community in Glendale Heights.

                Manager

                8/3/2018

                The Mark Apartments
                Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
                Review Author Icon

                Resident 515470

                Verified Resident 2017 - 2018

                7/18/2018

                GREAT place to live! Amazing staff, Cleaness of the community is great. Our naighbors are very respectful. Fun activities to do like go to the pools, gyms, volleyball court. This community is worth every penny.

                  Manager

                  7/25/2018

                  The Mark Apartments
                  Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
                  Review Author Icon

                  Resident 509588

                  Verified Resident 2018

                  7/6/2018

                  sinai and staff are great, new ownership is making positive changes in every area of the property, Frank and his maintenance staff are responsive, and always on site. overall i've had a really good experience.

                    Manager

                    7/8/2018

                    The Mark Apartments
                    Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
                    Review Author Icon

                    Resident 507217

                    Verified Resident 2017 - 2018

                    6/30/2018

                    Thus far, my experience has been good. If I have any issues, management has addressed them accordingly. When I first move here, there were a few issues in regarding the unit showed to me opposed to the one I got on the actual move in date. After expressing my concerns with management, the issues were rectified. Again, I am happy with my place!

                      Manager

                      7/2/2018

                      The Mark Apartments
                      Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
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                      Resident 506622

                      Verified Resident 2016 - 2018

                      12/11/2018

                      Issues with the building were taken care of much more quickly and with care with the previous owners, but the owners now are actually infusing money into what the area offers, etc. I'd rather they take care of tenants first. They really need onsite security or something to keep the noise level down at night. Noise rarely bothers me, but this place has gotten ridiculous in the last few months. It also took the current property management company a week to shovel our sidewalks.

                        Manager

                        7/8/2018

                        The Mark Apartments
                        Thank you for your review. Please let us know if you have any outstanding requests and we will be happy to assist you.
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                        Resident 500343

                        Verified Resident 2018

                        6/14/2018

                        Great experience thus far! Friendly environment and nice apartments. Plenty of parking and quick responses from staff. Love that laundry is in the unit and appliances are updated. Has plenty of space in living areas as well.

                          Manager

                          6/19/2018

                          The Mark Apartments
                          Thank you for the feedback. We strive to provide excellent service here at The Mark Apartments.
                          Review Author Icon

                          Resident 499375

                          Verified Resident 2014 - 2018

                          6/12/2018

                          Great experience from the time we moved in and went to another building. It was just a bad experience from may 14th. Not satisfied 100 percent yet. Just hoping we get the next couple things fixed . Then we will be happy

                            Manager

                            6/19/2018

                            The Mark Apartments
                            Thank you for your review. Please let us know which items are in need of attention and we will be happy to assist you.
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                            PR0220

                            Resident 2017 - 2018

                            6/11/2018

                            For Residence at the Links I would provide a 4/5 star review as well as the physical facilities, however, The Mark management has done a poor job since taking over in February which gets them a 2.5 out of 5. - Entered our apartment without notice 3 times - City workers attempted to enter the apartment without a Mark personnel in attendance one of those times and were denied - Touched personal items (ex: laundry) while in the apartment even with one resident home who could assist (while there without notice) - Came back 3 more times within that week (total of 6 times - "to do inspections and upgrades") - Hung out in apartment and used our bathroom without asking (chairs left ajar/bathroom seats left up) - Staff seemed to mock phone call when I expressed concern about their invasion of privacy - "We will write a note saying to not touch your stuff" - Took out over 2 times the amount of monthly rent in April - luckily I caught it and void the payment or I would have over withdrawn from their mistake - Took over 1.5 months to reconcile our rent ledger so we were unable… See More>
                              Manager

                              6/19/2018

                              The Mark Apartments
                              Thank you for leaving this detailed feedback about your experience with us. Please call our Community Manager directly at (630) 517-4290 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
                              Review Author Icon

                              Resident 498785

                              Verified Resident 1999 - 2018

                              6/11/2018

                              This has been a great community to live in! Over the years the property has been well maintained, and the sense of community has continued. The programs & activities offered by the clubhouse have up to this point been excellent. Hopefully new offerings will be presented. Holiday parties, resident appreciation days, activities provided by the clubhouse etc. Looking forward to more good days ahead.

                                Manager

                                6/18/2018

                                The Mark Apartments
                                Thank you for your review. We hope that we continue to meet your expectations.
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                                Resident 498356

                                Verified Resident 2004 - 2019

                                5/11/2019

                                Our overall impressions since we've lived here have been mixed due to the rapid fire change in ownership over the years. With the newest owner acquisition of the property we are hoping to see a steady increase in quality of both appearance and customer service. So far the changes have been slow to take effect but it is happening and we like the changes we do see for the most part.

                                  Manager

                                  6/19/2018

                                  The Mark Apartments
                                  Thank you for your encouraging review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
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                                  Resident 496659

                                  Verified Resident 2017 - 2018

                                  6/6/2018

                                  Overall, the community is great. Management is responsive and the property itself is kept up well. One negative aspect is that the community is very pet friendly. As a result, there is usually a lot of dog poop in the common areas. Most of my issues with living here have to do with the residents, but that tends to be the case with most large apartment complexes. My unit is very nice even though it is not what they consider "updated". Amenities are great.

                                    Manager

                                    6/18/2018

                                    The Mark Apartments
                                    Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
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                                    Resident 489884

                                    Verified Resident 2016 - 2018

                                    5/19/2018

                                    The management has been very understanding and friendly. I love the many locations for pet maintenance. I'm glad the trees are gone, it gives it a more open look. My neighbors are very nice and friendly.

                                      Manager

                                      5/23/2018

                                      The Mark Apartments
                                      Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
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                                      anonymous

                                      Resident 2018

                                      5/16/2018

                                      We have been living here for past 10 years. We have seen the three management teams went by: Fordham Glen (Best), Village Green (Moderate), The Mark (Worst). The place was beautiful and well kept during first two management era. Our friends used to say we live in a really nice Apartment complex, and we agreed. Therefore, we stayed here for 10 years. We are planning to move out this summer, because the new management team (Mark) seems lost, confused, and does not care!. We have been complaining about excessive noise complaint for past 3 month. We called Police twice and contacted the management team numerous times (phone calls (no answer most of the time or remote site answers and you have to start over with your complaints), emails (no follow up because the manager is sick and pregnant, therefore the work stops ?), physical visit (Finally went in for third time to speak with the manager, but no resolution). If you want to live in a place where they don't care about your well-being and avoid your issues, this is the place to be be. Pay the high steep rent and suffer !

                                        Manager

                                        6/7/2018

                                        The Mark Apartments
                                        We appreciate you taking the time to share this feedback with us. The team at The Mark Apartments takes our reviews very seriously. Please call our Community Manager directly at (630) 517-4290 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
                                        Review Author Icon

                                        anonymous

                                        Resident 2007 - 2018

                                        5/16/2018

                                        We loved this community at the beggining . The management was good and quiet residence. Now the management worst and we (residents) don't feel any care from them. They just said that they would take care of it but never did. Employees quality worst. They don't know the basic communication skill with the residens. They all of the sudden cut big trees without delivering notice. Totally environment changed to worst. Apartment construction is very bad, looks ok outside but cheap built. We have been trying to be patient but this is over beyond. Worst apartment!! We don't recommend it unless you need extra stress from the employers and constant noise. Lisa, assistant manager just gave excuses. Working is not volunteering and they don't have work ethic. terrible!!

                                          Review Author Icon

                                          anonymous

                                          Resident 2018

                                          5/3/2018

                                          Been living for a while it used to be Fordham glen and everything was great. staff was awesome no problems, new management is just awful they've made no improvements they added airators to the faucets in an attempt to go green... but they're freaking awful now they sent our letter saying we can't have grills on the patio like wtf where else am I supposed to put it. Area is great apartments are clean and nice but new this new management (the mark apt) are gonna start running people put.

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                                            Resident 483265

                                            Verified Resident 2018

                                            5/3/2018

                                            Nice place good office ladies no trouble what so ever nice place we got price is not the best but nice place overall there is a park nearby and court to play in for the children and a dog park for them to roam free in

                                              Manager

                                              5/10/2018

                                              The Mark Apartments
                                              Thank you for your review. We hope that we continue to meet your expectations.
                                              Review Author Icon

                                              Resident 479907

                                              Verified Resident 2017 - 2018

                                              4/24/2018

                                              I absolutely love this community! It's a very quiet and clean environment, The staff members are professional and maintenance is handled extremely quick. The apartments are renovated with stainless steel appliances, nice wood cabinets and washers and dryers in them. There's plenty of parking available and close to the highway.

                                                Manager

                                                5/10/2018

                                                The Mark Apartments
                                                Thank you for your review. We hope that we continue to meet your expectations.
                                                Review Author Icon

                                                Resident 477969

                                                Verified Resident 2017 - 2018

                                                4/18/2018

                                                The management is very nice. I have had some issues with your billing system. The first 3 months were wrong......................... . ......................................................................

                                                  Review Author Icon

                                                  Ranjanimv

                                                  Resident 2018

                                                  4/11/2018

                                                  I hate this community, I loved it when it was Fordham Glenn. The new management doesn't seem to care at all. Packages go missing and they'll claim that they have no liability, even after signing for it. They'll enter the apartment when you're not home without notice. Please don't move here if you've other options. I love my neighbors but the management is awful.

                                                    Manager

                                                    5/28/2018

                                                    The Mark Apartments
                                                    We appreciate you taking the time to share this feedback with us. The team at The Mark Apartments takes our reviews very seriously. Please call our Community Manager directly at (630) 517-4290 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Auburn

                                                    1 Bed, 1 Bath | 600 sq. ft.

                                                    $1,436 - $2,040

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Aspen

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    $1,516 - $2,110

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Birdie

                                                    2 Beds, 2 Baths | 1,100 sq. ft.

                                                    $1,695 - $2,320

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

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                                                    Renter Ratings

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                                                    Review Ratings

                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Maintenance

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

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                                                    Number of reviews in the past 365 days

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                                                    Manager’s Review Engagement

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                                                    Percentage of reviews responded to

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                                                    Manager’s Review Reply Time

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                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Cat: $200 (non refundable) Monthly Pet Rent per Cat: $20
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                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow. Pet Limit: 2. Comments: Dogs Welcome (some breed restriction see below) Weight Limit 75 pounds Maximum Pets per Apartment: 2 Pet Fee per Dog: $250 (non refundable) Monthly Pet Rent per Dog $25
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                                                    • Assisted Animal Allowed
                                                      Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
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                                                    Other
                                                    • Air Conditioner
                                                    • Ceiling Fan
                                                    • Credit Card Payments Accepted
                                                    • DishWasher
                                                    • Electronic Payments Accepted
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Private Balcony
                                                    • Private Patio
                                                    • Range
                                                    • Refrigerator
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority! Welcome to The Mark, where we offer something for everyone! Our community is nestled right off of North Ave, which will give you easy access to I-355, Route 83, and the Metro Station. Not only does our community provide an easy commute but it allows our residents to relish in major shopping and dining experiences as we are 15 minutes away from Oak Brook, Naperville, Schaumburg and an hour train ride from downtown Chicago! Our residents enjoy an abundance of amenities such as a 24-hour fitness center that overlooks the Glendale Lakes Golf Course and a sparkling outdoor pool, sauna, and spa area. Our residents also love the oversized windows that provide plenty of natural light in every home, large walk-in closets, and gourmet kitchens featuring stainless steel appliances in select homes. Call today to plan your personalized visit and see why so many residents love calling our community home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Red Tail Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Red Tail Residential
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Cat: $200 (non refundable) Monthly Pet Rent per Cat: $20
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
                                                    Pet Limit: 2
                                                    Comments: Dogs Welcome (some breed restriction see below) Weight Limit 75 pounds Maximum Pets per Apartment: 2 Pet Fee per Dog: $250 (non refundable) Monthly Pet Rent per Dog $25
                                                    Assisted Animal Allowed
                                                    Pet Limit: 999
                                                    Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Mark Apartments

                                                    July 2024

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                                                    The Mark Apartments is a 600 - 1,400 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,436 - $3,311. Nearby cities include Carol Stream, Bloomingdale, Addison, Wheaton, and Glen Ellyn.

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