Review History for anonymous

The Mark Apartments


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anonymous

Resident 2020 - 2021

3/22/2021

When you see a review saying that their staff was super unprofessional please believe it. You can’t even get through to someone when you call and if you do it goes to a call center where they tell you that they call you when they get a chance... even if it’s an emergency. Don’t even try to talk to management... when I did get through to someone that person laughed at what I was saying and was talking over me and never let me get my point across.
    Manager

    3/27/2021

    The Mark Apartments
    We appreciate your feedback. Our team works diligently to ensure that they provide top-tier levels of service to all of our residents in the community. We are sorry to hear that you are dissatisfied and have escalated your review to our Cares Team for review. We encourage you to reach out directly so we may connect. Please contact feedback@trinity-pm.com when you have a moment. Thank you for bringing this to our attention.

    Review 16 out of 181

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    The Mark Apartments

    July 2024

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