The Monroe Apartments
#2,533 #1 #25

What is epIQ?

The Monroe Apartments

1400 N Oakmont Dr, Glendale Heights, IL 60139
(469 Reviews & Surveys)
$1,635 - $4,728/mo

Floor Plans & Pricing

1 Bedroom

Alpine

1 Bed, 1 Bath | 610 sq. ft.

$1,635 - $3,542

4 Available Units

See Floor Plan Details

Arlington

1 Bed, 1 Bath | 810 sq. ft.

$1,820 - $3,686

1 Available Unit

See Floor Plan Details

Altgeld

1 Bed, 1 Bath | 710 sq. ft.

See Floor Plan Details

2 Bedrooms

Baldwin

2 Beds, 2 Baths | 900 sq. ft.

$1,928 - $4,599

4 Available Units

See Floor Plan Details

Bentley

2 Beds, 2 Baths | 1,000 sq. ft.

$2,013 - $4,728

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.0

Safety

4.3

Office Staff

4.4

Maintenance

4.3

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

19

Manager’s Review Engagement

A

Percentage of reviews responded to

94.74%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.21 days

View Community Timeline
View Community Timeline

The Monroe Apartments Reviews

(215)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1252583

Verified Resident 2024

5/21/2024

I just moved in- do not have an opinion yet. I am hoping the area outside my unit get some nicer landscaping and I also hope to enjoy the pool and workout room while I am living there. Also hoping to have friends over to… See More>

    Updated Review

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    Resident 485245

    Verified Resident 2017 - 2024

    4/16/2024

    Love living here. Buildings and property maintained. Quiet, clean - maintenance staff attentive. Major building upgrades each year. Apartment amenities could do with an upgrade but I guess I've lived here too long?

      Manager

      4/16/2024

      The Monroe Apartments
      Thank you so much for your glowing review! We're thrilled to hear that you love living here and appreciate the efforts we put into maintaining our buildings and property. Your satisfaction is our top priority, and we're delighted that you find our maintenance staff attentive and our upgrades satisfactory. We'll definitely take your feedback about apartment amenities into consideration as we continue to improve our community. We hope you'll continue to enjoy your home here for many years to come! If you ever have any further suggestions or needs, please don't hesitate to reach out to us. Ashley Olinger- Property Manager

      Updated Review

      Review Author Icon

      Resident 1158707

      Verified Resident 2023 - 2024

      4/9/2024

      I really love this apartment, it is quiet. And comfortable. Most importantly there is a big Golf course behind the apartment. I really enjoy walking around it while there is no one playing golf in the field.

        Manager

        4/16/2024

        The Monroe Apartments
        Thank you for leaving us a five-star rating! We genuinely appreciate your support and satisfaction with The Monroe. If you have any additional feedback or need further assistance, please don't hesitate to let us know! We look forward to seeing you around the community! Sincerely, Your Monroe Team

        Updated Review

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        Resident 1147655

        Verified Resident 2021 - 2024

        3/26/2024

        we have enjoyed being here, it is convenient, the office staff always takes the time to listen to any concern that I may have. Maintenance responds very quickly and gets any problems resolved. looking forward to this next year.

          Manager

          3/27/2024

          The Monroe Apartments
          We're thrilled to hear these kind words! Your satisfaction is our top priority, and we're glad we've met your expectations. Thank you for choosing to call the Monroe home! We look forward to seeing you around the community. Sincerely, Your Monroe team

          Updated Review

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          Resident 485295

          Verified Resident 2023 - 2024

          3/21/2024

          Average. I wish folks would clean up after their pets though. A lot of emphasis is spent about smoking and I have never seen one single person smoking... but there are noisy pets all the time and it is rare to non existing to see… See More>
            Manager

            3/21/2024

            The Monroe Apartments
            Thank you for taking the time to share your feedback with us, we sincerely appreciate your honesty and are sorry to hear about the issues you've experienced regarding pet cleanliness and noise levels. Maintaining a clean and peaceful living environment for all residents is a top priority for us, and we understand the importance of addressing concerns related to pet waste. We will be implementing additional measures to remind pet owners of their responsibility to clean up after their pets promptly. We are committed to continuously improving our community and providing a positive living experience for all residents. Your feedback helps us identify areas for improvement, and we thank you for bringing these concerns to our attention. If you have any further suggestions or concerns, please do not hesitate to reach out to our management team directly. We are here to listen and strive to make your experience with us as enjoyable as possible. Thank you once again for your valuable feedback. Sincerely, Ashley Olinger Property Manager
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            Resident 1230176

            Verified Resident 2024

            2/28/2024

            Just moved in, but so far so good. Property seems nice enough. Maintenance has been very fast so far. No roaches, bed bugs, or any other kind of bugs. The gym/clubhouse is pretty nice, decent weight room.

              Manager

              2/28/2024

              The Monroe Apartments
              Thank you so much for your positive rating! We're thrilled to hear you had a great experience with us. Please don't hesitate to reach out if there is ever anything we can do for you. We look forward to seeing you around the community! Sincerely, Your Monroe team
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              Resident 1230070

              Verified Resident 2024

              2/27/2024

              So far so good. We're pleased with the unit, the community, the amenities, etc. We feel that we made a good decision moving here. We had a few things around that bothered us such as the building access doors stick and are very hard to… See More>
                Manager

                2/27/2024

                The Monroe Apartments
                Thank you so much for your 5-star rating! We're thrilled to know that you had a positive experience. Your satisfaction is our top priority. We greatly appreciate your feedback and look forward to seeing you around the community. Sincerely, Your Monroe team

                Updated Review

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                Resident 493294

                Verified Resident 2017 - 2023

                11/14/2023

                Complex is always clean the maintenance staff and office staff are always in a pleasant mood and take care of my requests in a timely fashion when submit it into the portal. I Would recommend this complex.

                  Manager

                  11/15/2023

                  The Monroe Apartments
                  Thank you for your positive feedback! We're delighted to hear that you're satisfied with our clean environment, prompt service, and friendly staff. Your recommendation means a lot to us! We're committed to maintaining this standard and providing excellent service. If you ever need anything else, feel free to reach out. Ashley Olinger- Property Manager

                  Updated Review

                  Review Author Icon

                  Resident 1197366

                  Verified Resident 2023

                  11/11/2023

                  Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you… See More>
                    Manager

                    11/13/2023

                    The Monroe Apartments
                    Our team is delighted to manage this exceptional apartment complex. We prioritize responsive and friendly service, ensuring a positive experience for all residents. The well-maintained community boasts excellent amenities, contributing to a comfortable living environment. Our commitment to safety and convenience reflects in the prime location. We would appreciate the opportunity to make this complex your new home and making this a standout choice for all residents.- Ashley Olinger- Property Manager
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                    Resident 1192741

                    Verified Resident 2023

                    10/24/2023

                    Nice updated units, they are currently improving asthetics and updating everything inside and out which shows competent management. Parking is not fun, and even guest spots seem constantly full after 5pm. Great facilities, gorgeous gym/amenities.

                      Manager

                      10/25/2023

                      The Monroe Apartments
                      Thank you for the great review of our community, we love that you are enjoying your home! We're glad you noticed all the amazing improvements to the property! Please know, our entire team here at the Monroe is dedicated to ensuring your experience is top notch throughout your living experience and happy you're enjoying all the amenities we have to offer. We apologize for any parking inconveniences but we do offer garages to rent, please visit the office for more information. Warmest regards, Ashley Olinger | Property Manager
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                      Resident 1188058

                      Verified Resident 2023

                      10/8/2023

                      I just got here all the neighbors are friendly, The manager and his team are very professional and respond immediately to any need. I am very happy to be in this place, it feels very peaceful, very calm and very clean.

                        Manager

                        10/9/2023

                        The Monroe Apartments
                        Hello! Thank you for reviewing us! We're happy you've had a great experience with our management team. We think they're great, too! Please do not hesitate to reach out if there is anything we can do to make this an even better living experience for you. We look forward to seeing you around the community! Sincerely, Your Monroe team
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                        Resident 1185081

                        Verified Resident 2023

                        9/28/2023

                        I just moved in and the apartment doesn't look anything like the one I toured. This unit is very run down, and honestly pretty janky. I wish that the staff was more honest about what I was moving into. I am pretty disappointed to be… See More>
                          Manager

                          10/2/2023

                          The Monroe Apartments
                          Hello! We're disappointed your experience wasn't up to par. We'd appreciate an opportunity to discuss your concerns more in-depth and rectify what we can. Please get in touch with us at MonroeGlen@cushwake.com. We're confident that we can turn your experience around. – Ashley O., Community Manager
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                          Resident 1180061

                          Verified Resident 2023

                          9/12/2023

                          I really enjoy the area and neighborhood. The residents are friendly and nice. The neighborhood is close to a lot of grocery stores, restaurants, and other stores like Target and Walmart. It's near the high way, which is great, too!

                            Manager

                            9/14/2023

                            The Monroe Apartments
                            Thank you so much for your review of our community! We agree we have wonderful residents that live here and a great place to call home, happy you think so too! Please know, our entire team here at the Monroe is dedicated to ensuring your stay here is a great living experience. We appreciate you selecting our community as your home! Warmest regards, Ashley Olinger | Property Manager
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                            Resident 1175164

                            Verified Resident 2023

                            8/29/2023

                            So far we are happy with our community. We have little to zero complaints about neighboring noise, and are happy with the pool and the community fitness room. I do sometimes wish there were better general upkeep of the building and the face of the… See More>
                              Manager

                              9/5/2023

                              The Monroe Apartments
                              Hello! Thank you for taking the time to leave us a review! We're happy you've had a great experience and look forward to serving you for many years! Please do not hesitate to reach out if you need anything at all... - Ashley D., Community Manager
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                              Resident 1165670

                              Verified Resident 2023

                              8/1/2023

                              it is a lovey place coming in, but the way I my unit was described to me was nothing compared. The front of the apartment is uncared for, and in all honesty I felt a bit disrespected with all the because I was told two… See More>
                                Manager

                                8/3/2023

                                The Monroe Apartments
                                Hello! We sincerely regret and apologize that your experience was less than perfect. We care deeply about our residents and want to provide the best experience possible. Please reach out if any issues remain; we would be more than happy to address them! - Arielle U., Community Manager

                                Updated Review

                                Review Author Icon

                                Resident 684532

                                Verified Resident 2020 - 2023

                                7/27/2023

                                It's been good Sometimes a little noisy but expected would like to see hallways and glass on doors cleaned more often and better maintenance staff is very helpful and kind they do great work office staff could be more helpful when you call… See More>
                                  Manager

                                  8/3/2023

                                  The Monroe Apartments
                                  Hello! Our goal is to provide our residents with an exceptional community. We're disappointed to hear this hasn't been your experience. Let's take a moment to talk about the maintenance issues you are experiencing. We'd love to work with you to make your residency here great. Please reach out to us at MonroeGlen@cushwake.com. - Your Monroe team
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                                  Resident 1159369

                                  Verified Resident 2023

                                  7/13/2023

                                  My move in experience has been great! Gil has made this process ever so smooth and has been very accommodating! I am very pleased with his attentiveness to certain aspects to my new apartment! Looking forward to spending my time here at The Monroe Apartments!

                                    Manager

                                    7/14/2023

                                    The Monroe Apartments
                                    Thank you for the positive review! We are thrilled to hear that you had a great move-in experience. On behalf of the entire team, welcome to The Mornoe! - Ashley D./Community Manager

                                    Updated Review

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                                    Resident 1000077

                                    Verified Resident 2020 - 2023

                                    6/17/2023

                                    Good so far. Sometimes too many parties by grill and loud with many people that don't live here using pool. We're told they are moving grill soon many teenagers that don't live here pull up on bikes and go to pool. Hopefully… See More>
                                      Manager

                                      7/6/2023

                                      The Monroe Apartments
                                      Thank you very much for your review. We appreciate you taking the time to provide this valuable feedback. Our team will focus on these concerns around the pool. We would also like to hear more about your experience and how to better your experience. Please call or visit the leasing office to discuss this in further detail when you can. All the best, Ashley Dye/Community Manager
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                                      Resident 1150111

                                      Verified Resident 2023

                                      6/13/2023

                                      I am a new resident. I prayed that I would find a place that is clean, safe and peaceful. I chose the Monroe, and thankfully the Monroe chose me as well! This community has met all my expectations. The staff is respectful.

                                        Manager

                                        7/6/2023

                                        The Monroe Apartments
                                        Thank you so much for the outstanding review! It makes our hearts happy to hear that you are enjoying the location and community feeling that Monroe has to offer. Please do not hesitate to reach out if there is anything we can do to make your experience more enjoyable. - Ashley Dye, Community Manager
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                                        Resident 1133378

                                        Verified Resident 2017 - 2023

                                        4/20/2023

                                        Excelente, son muy atentos y responsables limpios y en verdad es un muy bonito complejo de apartamentos en buena zona de Glendale Heights hay muchos espacios como el gimnasio la piscina la cancha de voleibol grandioso

                                          Manager

                                          4/21/2023

                                          The Monroe Apartments
                                          Nothing warms our heart like seeing a 5-star rating of our community! We love hearing from residents who care for The Monroe Apartments as much as we do! Feel free to swing by the office or give us a ring if you ever need anything - we're always happy to help! Ashley Dye Property Manager
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                                          Resident 1125689

                                          Verified Resident 2023

                                          3/27/2023

                                          nice place to live so far. buildings are quiet and clean. rooms get great lighting. Water pressure is slightly disappointing. I would have loved to see a garbage disposal. central heat and ac works quickly and efficiently.

                                            Manager

                                            3/27/2023

                                            The Monroe Apartments
                                            Thank you so much for your amazing review of our community. We are just so grateful to call you our resident, we love that you are enjoying your home! Please reach out to the leasing office, we would be happy to put in a work order for you to inspect your water pressure. Please know, our entire team here at the Monroe is dedicated to ensuring your experience is top notch throughout. We appreciate you selecting our community as your home! Warmest regards, Ashley Dye | Property Manager
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                                            Resident 1123949

                                            Verified Resident 2022 - 2023

                                            3/21/2023

                                            The Monroe Apartment complex has a lot to offer. The buildings are nice which you can see they used to be older but they did a good job with renovations on the outside and inside. The areas to walk inside each building to get to… See More>
                                              Manager

                                              3/21/2023

                                              The Monroe Apartments
                                              We are so happy to hear about your experience with The Monroe Apartments. We agree plenty we have lots of walking space for your furry pets! Starting in spring will be adding some landscaping to freshen up the property after the winter season is over, as well as updating the interior of the buildings. We're so glad you've enjoyed your living experience here, we want you to love where you live! We appreciate you and look forward to many years together! Warmest Regards, Ashley Dye | Property Manager
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                                              Resident 1115848

                                              Verified Resident 2020 - 2023

                                              2/23/2023

                                              No way! Just stay away. You won't enjoy your life here. Too many problems all around. Stolen packages (whoever is at fault), weak management, low end maintenance. Just sad because I was so excited and it turned out awful. People… See More>
                                                Manager

                                                3/1/2023

                                                The Monroe Apartments
                                                Thank you for bringing your review to our attention. Our team is dedicated to exceptional service each day, and we are reviewing your feedback to determine what we may do better in the future. As we care about your satisfaction, we encourage you to please contact us at monroeglen@cushwake.com to gather additional details and effectively address your concerns. We would greatly appreciate an opportunity to make things right. Ashley Dye/Property Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 579267

                                                Verified Resident 2006 - 2023

                                                2/15/2023

                                                The Monroe is a very nice, safe community. The landscaping is always beautiful and maintenance requests are handled quickly and done well. It's a nice place to live and I would definitely recommend it.

                                                  Manager

                                                  3/1/2023

                                                  The Monroe Apartments
                                                  Hello Resident, This review has made our entire team's day. Thank you for sharing your experience with our community! Your loyalty is beyond appreciated and honored by our team. We must agree, the landscaping is beautiful and our maintenance team does a fantastic job! We appreciate you and look forward to many years together! Warmest regards, Ashley Dye/Property Manager
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                                                  Resident 1103620

                                                  Verified Resident 2022 - 2023

                                                  1/17/2023

                                                  It's okay but very expensive for the quality of things in the apartment complex and in unit. The grass is also full of dog poop that sometimes ends up on the sidewalks. But other than that it's not too bad

                                                    Manager

                                                    1/17/2023

                                                    The Monroe Apartments
                                                    We sincerely appreciate your feedback. We take great pride in our ability to make residents feel heard no matter the circumstances, so your feedback really means a lot to us. Maintenance will be doing an extra daily clean up of the property as we understand the importance of this issue. Please let us know if you ever need anything moving forward — we're always here to help! Ashley Dye, Property Manager monoreglenmgr@cushwake.com

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Carport
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: The Monroe Apartments in Glendale Heights, IL is a pet-friendly community. Please note our one-time pet fees and pet rents are charged per pet.
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Breed Restrictions Apply. Pet Limit: 2. Comments: The Monroe Apartments in Glendale Heights, IL is a pet-friendly community. Please note our one-time pet fees and pet rents are charged per pet.
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                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Bike Racks
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Curbside Trash Pick Up
                                                    • Cyber Cafe
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Faux Wood Floors
                                                    • Fire Alarm and Sprinkler Systems
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • Free Weights
                                                    • Large Closets
                                                    • Linen Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Recycling Program
                                                    • Refrigerator
                                                    • Sauna
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Shower and Tub
                                                    • Stainless Steel Appliances
                                                    • Subway Tile Backsplash
                                                    • Sundeck
                                                    • View
                                                    • Volleyball Court
                                                    • Window Coverings
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                                                    Leasing

                                                    Welcome to The Monroe Apartments, your perfect home offering an array of amenities to suit every lifestyle! Enjoy panoramic views of Glendale Lakes Golf Course from our 24-hour fitness center, relax in the inviting outdoor pool, and unwind in the sauna. Embrace the natural light streaming through oversized windows, take advantage of ample walk-in closets, and delight in modern kitchens with stainless steel appliances available in select units. Explore our range of 1 and 2-bedroom floor plans to find your ideal space. Contact us now to schedule a personalized visit and see why our community is beloved by so many residents!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Oak Residential Partners

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 469 number of votes by renters, The Monroe Apartments is currently rated 4.2 out of 5 stars.
                                                    The Monroe Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Monroe Apartments is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The Monroe Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Monroe Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Monroe Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Monroe Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 94.7368% of their community reviews in the past year.
                                                    Managers have replied within 4.21 days to their community reviews in the past year.
                                                    Oak Residential Partners
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: The Monroe Apartments in Glendale Heights, IL is a pet-friendly community. Please note our one-time pet fees and pet rents are charged per pet.
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Comments: The Monroe Apartments in Glendale Heights, IL is a pet-friendly community. Please note our one-time pet fees and pet rents are charged per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Monroe Apartments

                                                    May 2024

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                                                    The Monroe Apartments is a 610 - 1,000 sq. ft. apartment in Glendale Heights in zip code 60139. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,635 - $4,728. Nearby cities include Carol Stream, Bloomingdale, Addison, Wheaton, and Glen Ellyn.

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