What are noise levels like at The Monroe Apartments?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Monroe Apartments?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is The Monroe Apartments?

The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 66.67% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 122.33 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The Monroe Apartments, Glendale Heights, IL

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.5
Office Staff	3.8
Maintenance	3.8
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	122.33 days

Ratings & Reviews (187 Reviews)

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Verified Resident 644068 • vrp • 2019

05/23/2019

The apartment is newly renovated and in awesome condition! Community is very well kept and in great condition too! Staff was super helpful throughout the entire moving process. It was a great experience and highly recommend! .

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The Monroe Apartments Manager

05/29/2019

Thank you for your review. We hope that we continue to meet your expectations.

Alexisroyster • Resident • 2020

05/07/2020

Staff has no empathy specifically Gloria Lopez the woman who was suppose to be assisting resident during the Covid-19 pandemic. I have been a resident for 2 years and always paid my rent on time. Unfortunately due to the pandemic i was out of work for… See More

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The Monroe Apartments Manager

05/14/2020

Alexis, thank you for your honesty. We are always striving to provide the best possible service to our residents, especially during these tumultuous times. What you describe definitely sounds concerning, and we want to assure you that we will investigate thoroughly to determine what, if any, changes need to be made in order to support our community more effectively in the future. If you have any additional feedback to share, please don't hesitate to email us at [email protected]

Verified Resident 740785 • vrp • 2019 - 2020

01/31/2020

........................................................... far so good!

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The Monroe Apartments Manager

02/04/2020

Thank you for your review and complimentary rating. If there is anything we may do to enhance your time here, please let us know.

Verified Resident 738689 • vrp • 2020

01/30/2020

Though I've only just moved in, any maintenance issues have been dealt with quickly and efficiently. I love all my amenities. I enjoy my view. I'm looking forward to warmer weather so I can enjoy my deck!

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The Monroe Apartments Manager

01/27/2020

We sincerely appreciate your five-star review -- we would be absolutely thrilled to continue providing you with the same great service you've come to expect from us for many more years to come. Please enjoy our community and let us know if there's anything else we may do to assist you.

Verified Resident 699181 • vrp • 2019 - 2020

01/30/2020

Good service committee good community good Good service committee good community good Good service committee good community good Good service committee good community good Good service committee good community good See More

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The Monroe Apartments Manager

10/30/2019

Thank your for your 5-star review. It reaffirms our commitment to providing our residents with excellence. Please let us know if there's anything we may do to assist you.

Verified Resident 740000 • vrp • 2020

01/28/2020

A very nice, quiet and friendly place. We had no problems at the move-in, everything went smooth. I am a new resident living here now, but I can already say this is the best place I've lived in so far.

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The Monroe Apartments Manager

01/31/2020

Welcome to the community! It's certainly lovely to hear how much you are enjoying our quiet community and our friendly atmosphere. Thank you for letting us know how smooth your move-in experience was as well. We hope you continue to feel at home here.

Verified Resident 739112 • vrp • 2020

01/25/2020

Due to my brief period of stay in this community, it would be unfair to issue a premature assessment about anything concerning the community or it's facilities, including it's staff. At this time, I am going to have to refrain from answering this question.

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The Monroe Apartments Manager

01/27/2020

It's great to see your high rating for our welcoming, well-maintained community. We aim to keep you feeling comfortable and satisfied in your attractive home.

Verified Resident 738038 • vrp • 2020

01/21/2020

The move in process was laid out plain and simple. I applied on a Monday and moved in that Saturday. My only complaint so far is that there were random small issues I found around the apartment that probably should have been caught during some kind… See More

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The Monroe Apartments Manager

01/23/2020

We always enjoy hearing that we helped to make a move-in "simple." If any of the small issues you found remain pending, please stop by the office to let us know so that we may resolve them. We want you to feel entirely settled and satisfied.

Verified Resident 737133 • vrp • 2019 - 2020

01/18/2020

Smooth move in process. Nice, quiet community. The office staff was extremely helpful when moving in and answered any questions I had. Pet friendly and also has a dog park nearby. Clean gym and parking is never an issue. See More

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The Monroe Apartments Manager

01/21/2020

Thank you for your positive feedback as a new resident of our community. We're pleased to hear that your move-in went smoothly and that you have been enjoying our pet-friendly atmosphere and great amenities. If there is anything that we may do for you at this time, please don't hesitate to reach out to us in the office. We're glad you are here!

Verified Resident 734268 • vrp • 2019 - 2020

01/07/2020

Smooth move-in. The staff here was so friendly and everything was ready to go when we moved in! All of our appliances were new which was awesome and the apartment was clean which was also much appreciated.

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The Monroe Apartments Manager

01/09/2020

Thank you for choosing us as your new home! Our team works hard to make sure all our homes are move-in ready, and we are pleased this has been your experience. If you need anything at all as you get settled in, please don't hesitate to ask!

Verified Resident 733123 • vrp • 2012 - 2020

01/02/2020

When i applied for apartment i asked if i could be in building without pets or children. They accommodated me for 4 years. I learned this year 2 dogs in building but i never hear them barking. Most people are friendly and the area appears to… See More

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The Monroe Apartments Manager

01/06/2020

We have been happy to have you here for the past four years. It is nice to live close to where you work, and we are glad you have enjoyed that convenience. Thank you for the detailed review and the recommendations you have given our community. We greatly appreciate it.

Verified Resident 714786 • vrp • 2019 - 2020

01/01/2020

Living here is nice! The fitness center is great! The maintenance issues are handled quickly. The staff is very professional and they always clean up after themselves.The buildings and property are kept up very well. See More

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The Monroe Apartments Manager

11/11/2019

We pride ourselves in providing our residents with a top-notch living experience. Your feedback validates our efforts. Thank you for leaving our community such a nice review.

Verified Resident 595853 • vrp • 2013 - 2019

12/31/2019

For the years I have been here it has been ok. Very convenient for me and my daughter. Just wish that the complex would keep up on the snow situation like plowing and salting. Other than that it's been ok See More

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The Monroe Apartments Manager

01/25/2019

Thank you for your review. Please let us know if there is anything we may do to further assist you.

Verified Resident 729052 • vrp • 2019

12/18/2019

Nice amenities, even the smallest apartment (which I have) is pretty spacious. I haven't lived here long but so far it's been pretty enjoyable. Good amount of separation from other residents, so far I haven't heard other people through the walls. The fixtures and appliances are… See More

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The Monroe Apartments Manager

12/21/2019

Thank you very much for sharing about your experience. Our team is glad to know you enjoy the design of your home and our peaceful community.

Verified Resident 726258 • vrp • 2019

12/17/2019

So far it's been good. It's quiet and clean except the occasional dog poop you find in the grass. Our downstairs neighbor is always blasting music but we can not hear it through the walls/floors! I only hear their music when we walk through the halls.… See More

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The Monroe Apartments Manager

12/19/2019

Thank you for taking the time to share a positive rating and review with us! We are pleased to hear that your experience has been pleasant in our quiet and clean community. We are sorry, however, to learn that not all of our residents are cleaning up after their pets, as is our policy. Please reach out to us at [email protected] with more details so that we may find a resolution. Thank you again, and have a great day.

Verified Resident 474192 • vrp • 2016 - 2019

11/19/2019

Maintenance I wonderful. Dislike not being able to reach actual monroe office, always get the 3rd party call center in Utah never get a return call from a Monroe employee. Other then Maintenance requests via the Monroe website log in. See More

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The Monroe Apartments Manager

06/13/2018

Thank you for the feedback. We strive to provide excellent service here at The Monroe Apartments.

Verified Resident 717582 • vrp • 2018 - 2019

11/13/2019

Very professional staff and very polite when I need something. I think that here is very good to live with people that is professional and dedicated in their work. For sure I want to stay here more time

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The Monroe Apartments Manager

11/16/2019

It's a pleasure to see your 5-star review. Our team works daily to provide a first-rate living experience and superior service. We truly appreciate your recognition. Thank you so much!

Verified Resident 716941 • vrp • 2019

11/12/2019

My husband and I just moved in 3 weeks ago. At first, we were a little hesitant, there was a little disconnect when it came to signing the lease. But ever since we signed the lease, we fell taken care of. We have even already met… See More

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The Monroe Apartments Manager

11/15/2019

Welcome to the community! We are happy to have your family here with us and love hearing when our residents feel taken care of. We have taken your feedback about the dog park and mud puddle to the team for internal discussion. Thank you for your feedback and review.

Verified Resident 712221 • vrp • 2019

10/31/2019

The apartment spaces are a little over priced for the space available but the staff and community are both extremely pleasant. Staff can be slow responding to emails/ questions. Also over head lighting is minimal.

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The Monroe Apartments Manager

11/05/2019

We're delighted to know that you're finding our community pleasant! We appreciate your feedback regarding our pricing and our response time. We strive to provide a stellar experience for a competitive price, and are sorry to learn we haven't met your expectations in that regard. We'd love to hear more details about how we could provide better service and lighting options if you are open to sharing with us at [email protected] Thank you for the review, and we hope to hear from you.

Verified Resident 709267 • vrp • 2019

10/22/2019

Clean quite living,great for pets ,parking is an issue, building maintenance are a good group of knowledgeable people, facitly are good, laundry rooms are a good size,they hold a variety of community events.

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The Monroe Apartments Manager

10/25/2019

It is lovely to hear that you're enjoying our clean and comfortable community! We're also thrilled that our maintenance team has impressed you with their knowledge. As for parking, we are sorry to learn that you are not as satisfied as we would hope. Please reach out to us at [email protected] with more details so that we may assist you further. Thank you for the review.

Verified Resident 707573 • vrp • 2019

10/16/2019

So far it has been great, the staff are very friendly and neighbors are great, the move in process was smooth, i appreciate that we where able to come in a day before to give all the information needed for the move in. I would like… See More

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The Monroe Apartments Manager

10/21/2019

Hello and thank you for your review. Welcome to the community! It is great to know that your move-in experience was seamless and you find our team friendly. We have taken your feedback on the move-in process back to the team for internal discussion. It is always helpful to receive this kind of feedback from residents who have just moved in. It helps us improve for the future. If there is anything more you would like to add, please feel free to stop by the office at any time.

Verified Resident 705596 • vrp • 2019

10/11/2019

I haven't lived here long (about 2 weeks now) but everything has been really positive. The move in process was SO simple. We looked at the place and filled out an application that day right after we saw it and was approved the next day. Everything… See More

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The Monroe Apartments Manager

10/16/2019

Thank you for the outstanding review. It's incredible to hear you had a seamless move-in. We're pleased that our community has provided so much convenience to you. If there's anything more you'd like to share, please let us know.

Verified Resident 590833 • vrp • 2011 - 2019

10/10/2019

I have been living here a very long time and I've always liked it here. The new management company has made many poor changes over the last two years, but it's still a nice enough place to live. Some changes are: inadequate low flow toilets that… See More

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The Monroe Apartments Manager

01/11/2019

Thank you for taking the time to share this feedback with us. Please let us know if there is anything else we can do to provide you with an exceptional community experience.

Resident • 2019

09/30/2019

Been living here for a few months and I love it! The community is like a family to me and I've never had any issues. The staff is very friendly, Maintenance comes on demand, the property is well kept. Can't forget the amenities such as Pool… See More

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The Monroe Apartments Manager

10/30/2019

Thank you for your excellent feedback. It's great to hear you've been pleased with our helpful, responsive service and enjoy our lovely community amenities. We believe you'll enjoy the pool, volleyball court, and gym a lot! We value you as a part of our community and your input is very helpful.

Verified Resident 699126 • vrp • 2018 - 2019

09/24/2019

Living here has been good so far, staff is nice, maintenance is fast and the property is well maintained. The only issue has been lots of spiders inside of the apartment, especially now in the fall as it is getting cooler in the evenings. some days… See More

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The Monroe Apartments Manager

10/30/2019

Thank you for your encouraging feedback. Our team strives to deliver superior service, and it's wonderful to know you're satisfied. If you'd like to discuss your pest concerns with one of our team members, please feel free to stop by our office or email [email protected], so we may assist you further.

Verified Resident 697346 • vrp • 2019

09/19/2019

So far I have no real complaints. There was one time where I suspect some young people in the community were playing in the parking lot and someone walked over my car, leaving a dent. Cameras around the grounds would be nice. But it's fairly neatly… See More

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The Monroe Apartments Manager

10/07/2019

Thank you for your review! We are glad that you're pleased with the upkeep of our community and the efficiency of our team. We are sorry to hear about your car. We hear your suggestion about cameras. Ultimately, residents are responsible for their belongings and are encouraged to protect their property in the parking lots. If you see activity that concerns you, please don't hesitate to reach out to us at [email protected]

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Washer/Dryer

General

Business Center

Ceiling Fan

Clubhouse

Credit Card Payments Accepted

DishWasher

Electronic Payments Accepted

Fireplace

Fitness Center

Free Weights

Large Closets

Microwave

On-Site Maintenance

On-Site Management

Package Receiving Service

Pets Allowed

Pool

Private Balcony

Private Patio

Range

Refrigerator

Volleyball Court

Pets

Dogs Allowed
Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below)Weight Limit 70 poundsMaximum Pets per Apartment: 2Pet Fee per Dog: $250 (non refundable)Monthly Pet Rent per Dog $25

Cats Allowed
Pet Limit: 2
Comments: Cats Welcome Maximum Pets per Apartment: 2Pet Fee per Cat: $200 (non refundable)Monthly Pet Rent per Cat: $20

Assisted Animal Allowed
Pet Limit: 999
Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,270 - $1,995
SQ. FT.
610
Available
Avail.
2 Units
Model
Alpine

View Floor Plan

Price
Price
$1,305 - $1,665
SQ. FT.
710
Available
Avail.
N/A
Model
Altgeld

View Floor Plan

Price
Price
$1,445 - $2,075
SQ. FT.
810
Available
Avail.
2 Units
Model
Arlington

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,350 - $1,820
SQ. FT.
900
Available
Avail.
1 Units
Model
Baldwin

View Floor Plan

Price
Price
$1,470 - $1,895
SQ. FT.
1,000
Available
Avail.
2 Units
Model
Bentley

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Welcome to The Monroe, where we offer something for everyone! Our community is nestled right off of North Ave, providing easy access to I-355, Route 83, and the Metro Station. Not only does our community provide an easy commute but it allows our residents to relish in major shopping and dining experiences as we are only 15 minutes away from Oak Brook, Naperville, Schaumburg and an hour train ride from downtown Chicago! Our residents enjoy an abundance of amenities which include a 24-hour fitness center that overlooks the Glendale Lakes Golf Course and a sparkling outdoor pool, sauna, and spa area. Our residents also love the oversized windows that provide plenty of natural light in every home, large walk-in closets, and gourmet kitchens featuring stainless steel appliances in select homes. Call today to plan your personalized visit and see why so many residents love calling our community home.

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