Review History for Verified Resident 485295

The Monroe Apartments


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Resident 485295

Verified Resident 2023 - 2024

3/21/2024

Average. I wish folks would clean up after their pets though. A lot of emphasis is spent about smoking and I have never seen one single person smoking... but there are noisy pets all the time and it is rare to non existing to see any mention of that in the emails about behaviors.
    Manager

    3/21/2024

    The Monroe Apartments
    Thank you for taking the time to share your feedback with us, we sincerely appreciate your honesty and are sorry to hear about the issues you've experienced regarding pet cleanliness and noise levels. Maintaining a clean and peaceful living environment for all residents is a top priority for us, and we understand the importance of addressing concerns related to pet waste. We will be implementing additional measures to remind pet owners of their responsibility to clean up after their pets promptly. We are committed to continuously improving our community and providing a positive living experience for all residents. Your feedback helps us identify areas for improvement, and we thank you for bringing these concerns to our attention. If you have any further suggestions or concerns, please do not hesitate to reach out to our management team directly. We are here to listen and strive to make your experience with us as enjoyable as possible. Thank you once again for your valuable feedback. Sincerely, Ashley Olinger Property Manager
    5 Previous Reviews

    Previous Review

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    Resident 485295

    Verified Resident 2023

    5/29/2023

    I have had three separate issues occur in 6 weeks of living here... dishwasher that didn't work; AC that did not work and now the hot water in the kitchen doesn't work. Not a good track record for one month- my first month. Hard to recommend a community with so much going wrong technically with the apartment.
      Manager

      5/31/2023

      The Monroe Apartments
      Thank you for your feedback. We are disappointed to learn that you haven't enjoyed your experience with us but we're committed to fixing any issues and ensuring that you're comfortable in your home. When you have a moment, please reach out to our office so we can better assist you. Ashley Olinger- Property Manager

      Previous Review

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      Resident 485295

      Verified Resident 2023

      5/7/2023

      I've answered this before but I've been here less than a month. Other than a handful of Minor issues I'm happy to say the move went smooth. The apartment is in good shape but as I've said before the hallways need to be repainted and the carpet replaced as has been promised.
        Manager

        5/10/2023

        The Monroe Apartments
        We are happy to hear about your experience with The Monroe Apartments, we love to hear about your feedback and glad your move in experience went smoothly! We absolutely agree and as promised we are currently in the process of painting, replacing the carpeting/vinyl and lighting in all the hallways, we just started our first hallway last week. Please let us know if you need anything, we are here for you! Warmest Regards, Ashley Dye | Property Manager

        Previous Review

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        Resident 485295

        Verified Resident 2023

        4/25/2023

        Everything has been great so far. Only been ten days. But so far so good. My commute is down seventy five percent and there are so many places within an easy drive. Gotta love it. Once the weather warms up I look forward to long walks. I also need to check out the gym equipment. Have not done that yet.
          Manager

          4/26/2023

          The Monroe Apartments
          Welcome home to The Monroe Apartments. We are so grateful to call you our resident! We truly appreciate the amazing compliments as our team truly cares about your experience! We agree long walks around the complex sounds absolutely amazing, please come check out our brand new workout equipment I know you will enjoy it and let us know what you think! We invite you to like our social media pages such as The Monroe Facebook and Instagram to see events / partnerships in the local area so you can explore all the great events and businesses nearby! Thank you for taking the time to share your experience so far. We greatly appreciate you! Warmest regards, Ashley Dye | Property Manager

          Previous Review

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          Resident 485295

          Verified Resident 2023

          4/20/2023

          I've answered the survey but who knows how this will be used or if anyone will actually read it. I like the apartment so far and the community for what I know. Been here less than a week so maybe ask again in three months.
            Manager

            4/20/2023

            The Monroe Apartments
            We are happy to hear about your experience with The Monroe Apartments, we love to hear about your feedback! Please let us know if there is anything you need, we want you to love where you live! We appreciate you and look forward to many years together! Warmest Regards, Ashley Dye | Property Manager

            Previous Review

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            Resident 485295

            Verified Resident 2015 - 2019

            1/19/2019

            For the first 3 years I lived here it was known as the Residence at the Links. I have been happy here under both managements. The new team is working harder to revitalize the buildings with fresh paint. The buildings need new carpet but I have not heard anything. The clubhouse is being remodeled. Landscaping is still the same. My neighbors are good, I never have any issues with them. I would and have recommended the complex to others.
            Manager

            5/10/2018

            The Monroe Apartments
            Thank you for your review. We hope you continue to enjoy calling our community home.

            Review 5 out of 215

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            The Monroe Apartments

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