Valley Lo Towers

1910 Chestnut Avenue, Glenview, IL 60025
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ApartmentRatings Property Breakdown

RENTER RATING
Based on 22 
Reviews and
140 
Resident Surveys
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4.7National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.7
Work Order
Our team's performance in responding to service requests.
81%RECOMMENDED
THIS PROPERTY
VS
64%CITY AVERAGE

Ratings & Reviews

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Valley Lo Towers Manager

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Verified Resident 737632 2019 - 2020 Recommended
Reviewed 01/20/2020
Valley Lo is an active apartment complex with a variety of different ages. The staff is terrific and accomodating-especially Betty, the very friendly and always has a minute to talk. I especially like the rustic setting and the high level of care-both in the day to… See More
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Verified Resident 720394 2001 - 2019 Recommended
Reviewed 11/22/2019
every thjng is positive, except The lack of a ramp at the front entrance, since I use a walker due to some health problems. I will probably not be able to lease next year because of this. Is there any possible solution ? See More
Valley Lo Towers Manager11/27/2019

Thank you for your 5 star review of Valley Lo. I have read your concerns and will look into this for next year. Sincerely, Betty K. Property Manager

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Verified Resident 684827 2018 - 2019 Recommended
Reviewed 08/23/2019
Very nice place. Nice neighbors. Friendly staff. That's all I wish to say. I do not like minimum characters needed. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmm
Valley Lo Towers Manager08/26/2019

Thank you for your kind words and giving us a 5-star review! Sincerely, Betty K. Property Manager

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Verified Resident 681765 2012 - 2019 Recommended
Reviewed 08/17/2019
I have previously answered this question and it does not take 200 words to do it again. Basically the dishwasher would not start. Why I do not know. Jim promptly fixed it and it is working again. If you need to know more about the problem… See More
Valley Lo Towers Manager08/21/2019

We appreciate your feedback and appreciate the 4 star rating. Sincerely, Betty K. Property Manager

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Verified Resident 677531 2016 - 2019 Recommended
Reviewed 08/12/2019
Property is in the process of being redecorated and updated. Lots of dust and noise in both public areas and from apartments being redone (hammering, drilling, pounding) that goes on for hours/days. Manager is good about alerting residents to work being done in halls and lobby.… See More
Valley Lo Towers Manager08/14/2019

I'm happy to see that your experience so far has been a great one. Valley Lo does have some of the best views and quiet surroundings in Glenview. Thank you for taking time to give us a positive review! Sincerely, Betty K. Property Manager

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Verified Resident 670766 2014 - 2019 Recommended
Reviewed 07/29/2019
I have loved living at Valley Lo Towers II. I'm still getting used to a new way of handling issues here, because I used to tell Jim or Ted my problem and it was taken care of. I love my apartment and the office staff is… See More
Valley Lo Towers Manager07/31/2019

Dear Resident, I'm so happy that you love your apartment and that you feel the office team is friendly. We truly value your feedback and appreciate your review. Sincerely, Betty K. Property Manager

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Verified Resident 667798 2016 - 2019 Recommended
Reviewed 07/22/2019
Generally good. Sometimes very slow to finish projects around building and grounds. Office staff is not always able to answer basic questions about the property and can be short in their answers. Great maintenance staff and friendly people live here See More
Valley Lo Towers Manager07/24/2019

Dear Resident, Your feedback is appreciated and we thank you for giving Valley Lo a 4 star review! Sincerely, Betty K. Property Manager

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elj7251 • Resident 2015 - 2019 Not Recommended
Reviewed 07/02/2019
We have been living here for over four years and love the location. We also appreciated the old management. Since they changed management earlier this year, we have been very disappointed in their care of their tenants. They increased our rent by 10% earlier this year… See More
Valley Lo Towers Manager07/03/2019

Dear Ed, Thank you for your feedback. As everyone is aware the utility costs that we provided was an average of the community so some residents will pay more due to size of apartment home and how many occupants. Regarding the renewal increase, there has already been several capital projects that have been completed such as the new pool and pool furniture, new landscaping throughout community and new dog park for everyone to use. Other renovations will begin shortly on the main lobbies and clubhouse. As for the garage entry, we certainly understand that this was an inconvenience but the concrete to the garages needed to be done and due to the way the buildings are built, there was no way to partially close down a portion of the garage ramp. Again, I do apologize for the inconvenience. If you'd like to discuss this further please stop in the leasing office and I would be more than happy to talk with you. Sincerely, Betty K. Property Manager

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Verified Resident 656823 2017 - 2019 Recommended
Reviewed 06/25/2019
We really enjoy living in Valley low towers. It's quite, able to maintain enough privacy with the back doors and not having a common walk in between units. Building is always kept clean and nice cheery hallways and lobby. See More
Valley Lo Towers Manager06/28/2019

Thank you very much for your 5 star review and I'm so happy that you enjoy living at Valley Lo Towers! Sincerely, Betty K. Property Manager

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Verified Resident 656355 2015 - 2019 Not Recommended
Reviewed 06/24/2019
We have enjoyed the community and the location, but have been very dissatisfied with the new management. The increase in rent to pay for future improvements is not understandable. I could understand it it it were to pay for improvements we would be able to enjoy… See More
Valley Lo Towers Manager06/28/2019

Thank you for your feedback and we certainly understand that change is never easy. The renovations to the community have been underway and we are excited to start the lobbies and clubhouse in the next few months. Sincerely, Betty K. Property Manager

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Verified Resident 635903 2018 - 2019 Recommended
Reviewed 05/06/2019
Very nice community and conveniently located - grounds are beautifully maintained- affordable was paramount in our decision to select Valley Lo- not out priced so turnover is low. Existing apartments are well maintained- See More
Valley Lo Towers Manager05/21/2019

Thank you for your 5-star review of Valley Lo Towers. Your feedback is appreciated. Sincerely, Cheron E. Regional Manager

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Verified Resident 626545 2008 - 2019 Recommended
Reviewed 04/12/2019
It's been nice living here and I've enjoyed being here. I don't know what else to say and do not know why we are required to write a very long comment. That to me is a waste of time since I volunteered to fill out this… See More
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Verified Resident 623258 2007 - 2019 Not Recommended
Reviewed 04/03/2019
Have been happy with the apartment, up to now. Very concerned now with the newly structured rent cost, with all the ADD-ONS, i.e. garage, water, garbage, common heating, lighting, etc. You'll be pricing yourself out of tenants ! See More
Valley Lo Towers Manager11/25/2019

Dear Resident, Thank you for your feedback. I can certainly understand your concerns but this is common practice at many apartment communities in the local and surrounding areas. We did add many free features amenities this year for residents to use like the new dog park, new lobbies, new pool furniture and refinished pool and a beautiful new grilling area and bocce ball court. 2020 will include the newly renovated clubhouse with free use of the business center and fitness center. Again, thank you for the feedback. Sincerely, Betty K Property Manager

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Verified Resident 620053 2017 - 2019 Not Recommended
Reviewed 03/26/2019
Outside the fact this complex is a nursing home disguised as a apartment rental community, I would say it is nice living here, I enjoy living among older adults, the apartments are large and clean, with nice natural light, the grounds are very nice, and well… See More
Valley Lo Towers Manager04/02/2019

Dear Resident, Thank you for your response, your comments and concerns are valued. Its great to hear that you love it here and enjoy your neighbors and our staff. We try our best to make your home comfortable for you. It is a beautiful place to life. Though I certainly understand your concerns about what new ownership is going to change, it is truly to better the community and make it a better functioning site from the new state of art fitness center and pet park for furry family members to beautiful and modern unit interior upgrades. Also, just wait until the building lobby renovations begin, they will be amazing and bring life back to the buildings. Valley Lo will be going through changes and we do appreciate your feedback. However, we hope that at the end of it all, you will have a home you will love and enjoy again. Sincerely, Donna R. Property Manager

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Verified Resident 618920 2019 Recommended
Reviewed 03/23/2019
The maintenance staff here at Valley Lo Towers has been very professional and friendly. As a new resident, I am still learning how to operate various elements of my apartment and how things work in general. The maintenance crew has been very patient and friendly. They… See More
Valley Lo Towers Manager04/02/2019

Thank you for your kind remarks about our maintenance staff. It's great to see that you appreciate them, they work hard to please everyone the best they can. I appreciate the time you took to write them such a positive review. Sincerely, Donna R. Property Manager

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Verified Resident 606210 2014 - 2019 Recommended
Reviewed 02/20/2019
Very Nice up to 200 characterssssssssssssssssssssssssssssssssssssssssssssssssss
Valley Lo Towers Manager03/05/2019

We are happy to hear you love it here. Especially when it is coming from you, with your many years of maintenance experience. Thank you for your kind words. We look forward to continuing the excellent service and hope to keep you happy for many years to come.

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Verified Resident 606468 2018 - 2019 Recommended
Reviewed 02/20/2019
I have lived there for such a short time that I can't really say. When I spend a number of months there, I will be better able to comment. I haven't lived in an apartment since I was 34. I moved in December 10 and left… See More
Valley Lo Towers Manager03/05/2019

Thank you for responding to the survey even though you have lived here for a short time. We appreciate your feedback. Have a great week!

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Verified Resident 599562 2017 - 2019 Recommended
Reviewed 02/01/2019
the service was promptly and effectively provided by a friendly and courteous staff. the downside was this survey which requires excessive words and takes more time to respond to than the actual request for assistance. You should allow respondents to use checks or ratings. Most surveys… See More
Valley Lo Towers Manager02/07/2019

Thank you for taking the time to fill out the survey, it helps us to see where improvements can be made. And thank you for the compliments to our maintenance and office staff, it is greatly appreciated. We appreciate your insight. Have a great week!

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Verified Resident 587982 2015 - 2018 Recommended
Reviewed 12/28/2018
It is centrally located for me and is near shopping , grocery stores etc. The people are very friendly and the staff is exceptional. Management offers summer and winter exercise programs as well as a community book club. It offer s everything I could possibly want… See More
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Verified Resident 586864 2017 - 2019 Recommended
Reviewed 12/25/2018
This is a remarkably well managed, pleasant community. Most of us have managed homes we owned and managed businesses in rented or owned properties. Residents often comment on how easy it is to live here.
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Verified Resident 584910 2017 - 2018 Recommended
Reviewed 12/19/2018
Great ! My husband dead suddenly in 2016. We been in Glenview for 40 years. Valley Lo Towers was not new to me, we had friends in the Cond and rentals. I'm very happy to be here but have some concerns about increases in rent. I… See More
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Verified Resident 585282 2013 - 2018 Recommended
Reviewed 12/19/2018
Love it. When we sold our house, we did not know where to buy. So, we signed a year lease, giving me time to look around for a condo. Very shortly after we moved to 1900, we realized we loved it and decided to stay.. We… See More
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Floor Plans & Pricing

3 Bedrooms, 2 Bathrooms

  • Price

    $3,300

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Management Company: Marquette Management

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What is the estimated utility bill for one person?

Anonymous · March, 19 2018
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Valley Lo Towers is an apartment in Glenview in zip code 60025. This community has a 3 bedroom, 2 bathroom, and is for rent for $3,300. Nearby cities include Niles, Morton Grove, Northfield, Northbrook, and Skokie. 60053, 60026, 60714, 60093, and 60077 are nearby zip codes.

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Valley Lo Towers

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