Review History for verydisappointedtennant

Carriage House Apartments


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verydisappointedtennant

Resident 2010 - 2011

8/11/2011

The new management is as horrible as the first. The previous one and their answering service would not even give you the name of the owners or their contact info. The new one has no answering service and you STILL can't get this information. I moved in November 2010. I was assured that the carpet would be changed and it would be painted before I moved in. The carpet had not even been vaccumed or clean, let alone replaced! It is shredded and pulling back by the doors and the carpet nails are sticking up. Their solution to this was to put an even larger metal strip by the door (which did NOT cover it) and one by the bathroom (nails that didn't even stay in and kept coming up were used here!) There feels like there is a large stone or something in the middle of the living room that keeps getting stepped on. The paint was peeling from the baseboard walls and there are brown paint splatters on the ceiling. 9 months later, I STILL can't leave my windows closed because the smell of stale smoke is nauseating. In May, I was once again promised that the carpet would be changed, but not until June because they were 'over budget'. The apartment above me had a leak in their bathroom and I was told that this was not an emergency, even though water was leaking down on us. In May, part of the ceiling was cut out and a piece of tile was screwed on it. The excuse a month later was that the maintenance man was having trouble getting drywall. HELLO!! Go to Lowes or Home Depot. They DO carry it. This tile was covered with some blue tape and spackle on AUGUST 5, 2011. I was told that the maintenance man would be back 'tomorrow' to finish it. It is now the 11th and he still has not returned. Oh, and a maintenance emergency...?? (a gas leak reported on the 5th as well)..Better off calling 911 or something. The maintenance man lives in McHenry and it took 2 HOURS for him to show up. The apartment was supposed to be painted yesterday, but SURPRISE, it was NOT after I had to take a day off and move everything to the center of the room for them. And the carpet is supposed to be 'stretched' to help with the frayed area on Friday.. not holding my breath for that one. The stairs and sidewalks are NOT salted in the winter. I slipped on the sidewalk and, really messed up my leg and am STILL having problems and seeing doctors because of it. My neighbors on one side have 2 adults, their adult son and his son living in a one bedroom. There are 4 cars between them and it is hard to find parking. The neighbor below smokes in the halls (depsite the no smoking in public areas or within 15 feet of the building signs), lets his dog run loose and doesn't clean up after it. The neighbor above me lets their son jump off things and run around at ALL hours of the night, usually as late as midnight or 1am. The storms a MONTH has shingles hanging from the building, the wood beneath it is exposed and nothing has been done about this. This is also the case with several other buildings. It makes me nervous to park under it. The pool stinks and does not appear to be that clean and the bathrooms are locked. I would not wish this complex/management on anyone! HUGE mistake hiring the sister of someone else who couldn't do the job!

    Review 13 out of 38

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    Carriage House Apartments

    March 2024

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