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The Reserve at Hoffman Estates Apartments

875 Pacific Avenue

Hoffman Estates, IL 60169

 
 
 
 
 
 

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Collin_C988 • Resident 2018 Not Recommended
Reviewed 10/06/2018
I have been renting here since May. I was really excited to move in, but so far I have been a little let down. My bill has gone up every single month. The grounds have been under construction pretty much since I got here. I was told before I moved in that there was recycling. That was a lie and the guy made it seem like it would be ridiculous that they wouldn't have recycling. The parking lot by my unit was just resealed, while some of the other lots were repaved. This is annoying because most of the parking spots by me have huge divets from where people park and I've actually done damage to my car falling into them and having the front of my car smash into the curb. All that the resealing has done is extend the life of a crappy parking lot and made it look nice for pictures. Not to mention that I still can't park near my unit because they haven't finished yet. They have passes for parking which is inconvenient, but I can see how it helps to keep the peace. On the positive side, the pool is nice in the summer and the club house is pretty nice. There is a dog park but I don't have a dog so I don't use it. However I have seen a lot of people complaining on the community wall about people not picking up after their dogs.
The Reserve at Hoffman Estates Apartments Manager10/23/2018

Hi Collin, I am sorry about all the challenges that you are experiences with the extensive new construction that we are doing here. It certainly is a trying time. I am hoping things will settle down soon. In the meantime, please feel free to contact me about the unresolved issued as I am sure we can work them out. Feel free to call me at 847.490.885 or email [email protected] Thank you, Maria

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