Review History for Nlponti

The Residences of Hamilton Lakes


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Nlponti

Resident 2019

12/2/2019

I am updating my initial review that I wrote in June. The management here is absolutely horrendous. There have been countless issues here that have simply been unresolved. We were very happy when we first moved here in April and ever since July it has completely gone downhill. It all started on the Fourth of July, when we went down to use the pool and there were parties going on in the pool area and we were unable to use the facilities because many tenants decided to invite their whole families. This wouldn't have been an issue if Peter hadn't blatantly told me that everyone has a limit of ONE guest in the pool area. He had also stated to me that the parking lot would be controlled, that no one would be able to park there if they weren't on a lease and that it would be monitored by a staff member. That was completely untrue and I wasn't able to find parking (where I PAY to live!). Ok fast forward. I look outside my balcony and there are commercial laddering vehicles in the parking lot, trash all over the parking lot and people airing out mattresses on their balconies! There are multiple people living in apartments (where they aren't on the lease!!!), the trash chute room is constantly filled with boxes and furniture, (is it really that hard to bring it down to the dumpster????). Lastly, we have had our grocery cart stolen from our parking spot in the garage and management did nothing to help us locate it (supposedly they checked the cameras and the cameras cut off where our parking spot is! Very funny) and now currently we are dealing with charging our car. We had specifically told management when we moved in that we needed an outlet to charge one of our vehicles in the winter months. We plugged in our vehicle, ran the cord, taped it nicely and it was torn out and thrown behind our vehicle. Now it's a "fire hazard" and "someone might trip on it". How we had it no one would have tripped on it. Management simply said "oh well figure it out yourself" and did nothing to accommodate us! No! As management you should figure out a solution when it was promised to us that we would be able to charge our car! We are completely fed up with this place and will not be renewing our 14 month lease in June. I do NOT recommend living here and they should remove "Luxury living" from their sign. It's a complete joke.

    Review 43 out of 46

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    The Residences of Hamilton Lakes

    March 2024

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