What are noise levels like at Sunset Lake Apartments?

The community is rated 2.2/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sunset Lake Apartments?

The community is rated 1.6/5 stars, signifying slight satisfaction on average.

How safe is Sunset Lake Apartments?

The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 2.6/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.6/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 80% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 6.2 days to their community reviews in the past year.

What is the pet policy at Sunset Lake Apartments?

Cats Allowed Pet Limit: 2 Dogs Allowed Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 2 Baths

Ratings & Prices for Sunset Lake Apartments, Justice, IL

Renter Ratings

Noise	N/A
Grounds	1.6
Safety	2
Office Staff	1.8
Maintenance	1.6
Neighborhood	2.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	6.2 days

Ratings & Reviews (52 Reviews)

No reviews match your search.

Resident • 2012 - 2021

02/09/2021

This complex is discussing I wouldn’t recommend no one to live here. Office staff are rude and unprofessional. Building are not kept up to part. Security suck, parking sucks, they charge too much for nothing.

Useful 0

Thanks for voting!

Report

Resident • 2020

09/14/2020

I hate it here. I feel like I was tricked. The lake is beautiful, but that's LITERALLY the only thing they actively keep up. The buildings are dirty, the hallway by the elevator is pissy, the elevator is pissy. They literally never clean the building floors… See More

Useful 0

Thanks for voting!

Report

Sunset Lake Apartments Manager

09/15/2020

Dear resident, thank you for reaching out about this. We apologize for the inconveniences highlighted here and want to do everything we can to help out. Whenever you have a moment, please reach out to us at [email protected] and reference this post. We'd like to speak privately to learn more details and figure out the right solution together. We appreciate your patience and hope to hear from you soon! Sincerely, Tameeka N., Community Director - Sunset Lake

Resident • 2020

09/04/2020

This place is horrible. They have roaches, the halls are nasty, the staff in the office sucks. The only good thing about this places is the size of the apartment. The manager of the location is rude and can never be found. Work orders go months… See More

Useful 0

Thanks for voting!

Report

Sunset Lake Apartments Manager

09/05/2020

Dear Resident, We're very disappointed to learn about your impression of our community and team. We apologize for the inconvenience as we strive to ensure our residents have all they need to feel right at home here. I'd love to connect with you, so please contact me at [email protected], and I'd be happy to discuss your feedback in greater detail! Sincerely, Tameeka N., Community Director - Sunset Lake

Resident • 2020

08/01/2020

I have been living at Sunset Lake over a year now and I am satisfied overall. Whenever I'm in need of assistance from the leasing office and their staff they are always available and approachable. Whenever my apartment has had a issue the maintenance team has… See More

Useful 0

Thanks for voting!

Report

Sunset Lake Apartments Manager

08/03/2020

Thank you so much for sharing your thoughts about Sunset Lake. We're thrilled to know that our team has been able to help you every step of the way. We're happy to have you as a resident and we look forward to continuing to provide you with the same high level of service throughout your time with us! Sincerely, Tameeka N., Community Director - Sunset Lake

Prospective Resident • Visited 2020

07/01/2020

By fair the worse I've seen . I have been dealing with them for the past month they had me pay a deposit weeks before I seen a unit . They pushed the projected move in date back multiple Times ! We did a virtual walk… See More

Useful 0

Thanks for voting!

Report

Sunset Lake Apartments Manager

07/07/2020

Please accept our apologies. Our team strives to provide the utmost professional service and we're disappointed to hear that this wasn't your experience while you were dealing with our community. If you have any remaining questions or concerns, please contact me directly. I'd love to have you meet with another one of our leasing professionals and show you everything our community has to offer. Thank you for your interest. We wish you the best in your apartment home search. Sincerely, Tameeka N., Community Director - Sunset Lake

James_L777 • Resident • 1994 - 2019

08/27/2019

I have been a resident of Sunset Lake Apartments since 1986. I have been through several different owners including, Waterton, HUD, Fannie Mae, Park Management, and the current owners. Yes in the beginning there were problems of upkeep, especially during the HUD days. Leases were granted… See More

Useful 0

Thanks for voting!

Report

Former Resident • 2014 - 2019

07/13/2019

I have lived in Sunset Lake Apartments for 5 years. The apartments are nice for the price and what is included in the price. I love my apartment!! The new management has great customer service. Maintenance responds right away. My neighbors are friendly and respectful. Justice… See More

Useful 0

Thanks for voting!

Report

Beardkd • Resident • 2017

06/19/2017

Fleas in units, very rude management, washing machines and dryers are always broke. Did I mention fleas in my unit... And I don't have pets! I wouldn't recommend this complex to my enemy! I'm up fighting bugs all night. I can't get a returned call See More

Useful 0

Thanks for voting!

Report

SUNSET SUX • Resident • 2015 - 2016

05/21/2016

***DO NOT MOVE HERE*** This place is a dump!!! The worst experience I have ever had!!! Save your money and your energy. The outside may look nice but the upkeep of the apartments and buildings is horrible. The buildings smell so bad I swear there are… See More

Useful 0

Thanks for voting!

Report

Renessa • Resident • 2016

04/10/2016

I wrote a review on 10/2014, and I do recommend this property,it was a typo on my part,I love SunSet Lake Apts,Renessa Smith,The New Management is prompt,they actually care about the tenants,and the property,keeps it clean & safe.No unwanted traffic,no loitering,no drug traffic,police patrol 24hrs a… See More

Useful 0

Thanks for voting!

Report

Resident • 2010 - 2015

10/27/2015

this used to be a nice place to live until they find out that you are moving. these people are THIEVES do not pay your rent in advance they will not give you your money they will overcharge for the month that should be prorated ,… See More

Useful 0

Thanks for voting!

Report

Resident • 2015

06/18/2015

I've read the comments left here regarding Sunset Lake Apartments and most of the bad comments are dated at least 4 years ago. I've recently moved to Sunset Lake about 4 months ago and I love it! Its really quiet in my building, there are no… See More

Useful 1

Thanks for voting!

Report

Renessa Smith • Resident • 2010 - 2014

10/01/2014

Resident Moved into Sunset Lakes in 20107 I LOVE MY APT,i'M ON THE FIRST FLOOR,IF YOU HAVE A PROBLEM WITH ANTHING,THEY COME RIGHT AWAY TO ASSIST OU,AND I MEAN ANTHING(LOITERING,KIDS,ETC)THEY'RE CONSITANTLY IMPROVING THE PROPERTY,AS WE SPEAK,NEW SIDING,NEW PARKING LOT,IN THE SUMMER,WE HAD SWIMMING LESSONS FOR THE… See More

Useful 0

Thanks for voting!

Report

Resident • 2008 - 2014

01/17/2014

IT SUCKS. THE WORST PLACE I'VE LIVED AT IN MY THIRTHY SOME YEARS. BED BUGS AND MICE INFESTED. LANDLORD SUCKS COULD CARE LESS ABOUT ANYTHING BUT RENT. TENANANTS DRUG ADDICTS AND ALCOHOLICS (SELLING AND USING). CAN'T SLEEP AT NIGHT BECAUSE NEIGHBORS PARTYING. HALLWAYS SMELL OF NOTHING… See More

Useful 0

Thanks for voting!

Report

SirSir3 • Resident • 2013

04/05/2013

I've actually lived at this apartment complex on two seperate occassions. I was one of the first tenants to live at this complex when it reopened after suffering a horrible fire. I moved in an the complex was still being renovated but the property manager at… See More

Useful 0

Thanks for voting!

Report

Resident • 2006 - 2012

11/10/2012

I can only speak on MY experience at Sunset Lake Apts, I've been living here in bldg 18 since mid 2006 and I have been satisfied! Infact I love my apt for it's huge floor plan and nice view of the pond. The staff has always… See More

Useful 0

Thanks for voting!

Report

Resident • 2012

09/06/2012

Condo and grounds are beautiful! All condos are owned by different owners so condos may vary. BE WARNED: You will need to pay for your mailbox ($50), gate key ($50), $5 for EACH sticker for ONLY 2 cars per condo and a "pool" key ($50). The… See More

Useful 0

Thanks for voting!

Report

lutrellcurtis914 • Resident • 2010 - 2012

03/15/2012

The building are ok, but there no where for kids to play but in the halls, there should be a playground for the kids, there are to many of them for them not to have somewhere to play. They should have a building for people,seniors,couple or… See More

Useful 0

Thanks for voting!

Report

Prospective Resident • Visited 2011

10/19/2011

APPLIED FOR APARTMENT WITH SUNSET LAKE APARTMENTS . PAID THE APPLICATATION FEE OVER A MONTH AGO. NEVER HEARD BACK AGAIN. THIS COMPANY TAKE YOUR MONEY AND NEVER REPLY BACK. VERY DISAPPOINTED. WITH SERVICE I RECD See More

Useful 0

Thanks for voting!

Report

MsSmith22 • Resident • 2010

08/03/2010

The apartments are nice for the price and what is included in the price. The flaws of the building is the roach infestation problem. They have the biggest cock roaches and regular size roaches just roam the halls like its natural. The bay bay kids write… See More

Useful 0

Thanks for voting!

Report

Resident • 2005 - 2010

03/15/2010

I have lived here for 4yrs going on 5 and the apartments are very nice with the balcony for the price. Only problem I have is I wish the adults here would just monitor what there bad a#$ kids are doing! The children out here are… See More

Useful 0

Thanks for voting!

Report

Resident • 2008 - 2010

02/17/2010

Seriously, this is not the place to live. The apartments are nice and the location convenient, but you are no safer here then you would be in the roughest areas of the city so don't do it.

Useful 0

Thanks for voting!

Report

Resident • 2009 - 2010

01/21/2010

I MOVED IN THINKING THIS WAS A NICE PLACE TO BE IN......BUT I WAS FOOLED THIS IS A HELL HOLE IF ITS NOT MICE AND ROACHS THE WATER IS COLD......I WORK TO PAY MY RENT I DONT HAVE SECTION 8......THIS PLACE IS NOT WORTH MY HARD… See More

Useful 0

Thanks for voting!

Report

Prospective Resident • Visited 2010

01/06/2010

A woman was found strangled and stabbed to death in her apt on Dec 7, 2009.

Useful 0

Thanks for voting!

Report

baygirl97 • Resident • 2007 - 2009

12/10/2009

When i moved to sunset lake apartment 2 1/2 years ago. I felt in love with my patio and it looks out to the pond. to this day i still love my apartment. The only thing i do not like is their are lots of children… See More

Useful 0

Thanks for voting!

Report

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$840
SQ. FT.
712
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
Price
$925
SQ. FT.
845
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
$925
SQ. FT.
845
Available
Avail.
1 Units
Model
A3A

View Floor Plan

Price
Price
$925
SQ. FT.
845
Available
Avail.
N/A
Model
A4A

View Floor Plan

Price
Price
$940
SQ. FT.
712
Available
Avail.
N/A
Model
A1A

View Floor Plan

Price
Price
$995
SQ. FT.
792
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
Price
$995
SQ. FT.
792
Available
Avail.
N/A
Model
A2A

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,015
SQ. FT.
845
Available
Avail.
1 Units
Model
B1

Contact Property

Price
Price
$1,015
SQ. FT.
845
Available
Avail.
1 Units
Model
B1A

Contact Property

Price
Price
$1,015
SQ. FT.
845
Available
Avail.
N/A
Model
B1B

Contact Property

Price
Price
$1,030
SQ. FT.
902
Available
Avail.
1 Units
Model
B2

Contact Property

Price
Price
$1,075
SQ. FT.
996
Available
Avail.
N/A
Model
B3

Contact Property

Price
Price
$1,075
SQ. FT.
996
Available
Avail.
N/A
Model
B3A

Contact Property

Price
Price
$1,150 - $1,300
SQ. FT.
1,042
Available
Avail.
2 Units
Model
B4A

Contact Property

Price
Price
$1,180
SQ. FT.
902
Available
Avail.
N/A
Model
B2A

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$1,230
SQ. FT.
996
Available
Avail.
2 Units
Model
C1

Contact Property

Price
Price
$1,230
SQ. FT.
996
Available
Avail.
N/A
Model
C1A

Contact Property

Price
Price
$1,265
SQ. FT.
1,130
Available
Avail.
N/A
Model
C2

Contact Property

Price
Price
$1,265
SQ. FT.
1,130
Available
Avail.
N/A
Model
C2A

Contact Property

Price
Price
$1,265
SQ. FT.
1,130
Available
Avail.
N/A
Model
C2AB

Contact Property

Price
Price
$1,295
SQ. FT.
1,158
Available
Avail.
N/A
Model
C3

Contact Property

Price
Price
$1,295
SQ. FT.
1,158
Available
Avail.
N/A
Model
C3A

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Sunset Lake Apartments is not an ordinary apartment living experience; it is a community and a home that enables you to dream while you are awake! Sunset Lake is led by a caring team of individuals that are committed to enhancing the quality of life for their residents by offering unique enrichment programs to the community that are facilitated by teachers, healthcare workers, and local law enforcement professionals. You will be proud to call Sunset Lake Apartments your home! Contact us today to let the journey begin!

Office Hours