Ratings & Reviews
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Verified Resident 717260 • 2016 - 2019 Recommended
Reviewed 11/13/2019
I have been in my apartment for three years and It's been good. most days its quiet other then kids leaving out for school in the morning. The neighbors are friendly and don't give any problems. The size of the apartment is great.
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Verified Resident 712812 • 2018 - 2019 Not Recommended
Reviewed 11/06/2019
It's poor property management they don't answer the telephone and they don't return phone calls. You have to literary go to the office to get a respond. I really like my apartment but don't like how it manage
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Verified Resident 698796 • 2019 Recommended
Reviewed 09/24/2019
staff helpful feel safe coming and going. I work evenings mostly. Whenever there's been a situation that I needed to contact the office or the emergency number there has always been a response. I appreciate everyone that I've had to work with.
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Verified Resident 695233 • 2019 Recommended
Reviewed 09/15/2019
I moved in on the 5th of this month (September) and have no complaints other than I'd love a heads up before office staff or maintenance comes inside my apartment. When you sign your lease you sign an agreement that it's okay for them to access… See More
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Verified Resident 690382 • 2019 Recommended
Reviewed 09/05/2019
Applying was super easy and the leasing office responding quickly with a decision. Moving in was easy the leasing agent was prepared with all the paperwork and the apartment was nice and clean. The community has been quiet but does have a lot of families.
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Verified Resident 689000 • 2019 Not Recommended
Reviewed 09/03/2019
Poor response from management staff on repairs or maintenance work. Pricing is good and so is the location, amenities are in need of repairs and upkeep. Need fresh coat of paint in building hallways, enforce resident to not board their windows, more garbage containers as they… See More
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Resident • 2019 Not Recommended
Reviewed 09/03/2019
It is affordable to live here, but I wouldn't recommended anyone live here unless you have no other options. There is an infestation of mice, the buildings are filthy, there is a horrible smell in the hallways, teenagers run through the hallways banging on doors and… See More
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Verified Resident 676433 • 2010 - 2019 Recommended
Reviewed 08/09/2019
The community is safe and the apartments are huge. Maintenance usually responds in a timely manner for the building I live in, which is in the front, on The Laurels side. Some of the staff members could be much more professional than they are, but the… See More
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Verified Resident 676014 • 2019 Not Recommended
Reviewed 08/08/2019
The staff does not take their jobs seriously. There has been a whole in my wall since i moved in I have talked to the entire staff they will not fix it. They do not keep up on the trash around the apartment. They constantly have… See More
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Verified Resident 675718 • 2019 Recommended
Reviewed 08/07/2019
Just moverd in about a week ago and it was a very easy move. The staff is super helpful and very polite they were very easy to deal with. The apartment is also beautiful very spacious! Also have not had any problems with neighbors that is… See More
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Resident • 2016 - 2018 Not Recommended
Reviewed 08/02/2019
Plumbing is bad. They have bed bugs and mouses. Resident smoke and drink in the hallways. The hallways are nasty and smell bad . The apart are outdated. The foundation is bad. The wall and ceiling was cracked. Dont move in.
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Verified Resident 670454 • 2019 Not Recommended
Reviewed 07/28/2019
People with dogs don't clean their dog poop, adults and children don't know how to clean up behind themselves. Management don't care about any issues you have with your unit. It like the projects back from days.
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Verified Resident 660750 • 2019 Not Recommended
Reviewed 07/05/2019
Nice community but up keep not so good.communication with tenants needs to change, community meeting would go very far I think......................................................
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Verified Resident 658349 • 2019 Recommended
Reviewed 06/29/2019
Great I love it here. The surrounding atmosphere is capable and the neighbors are unremarkable. The staff is great too. The ground keepers are great also. I love the fact that it is summer and they do too. I'm so happy to be here and thank… See More
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Verified Resident 658211 • 2019 Recommended
Reviewed 06/28/2019
It's great place they have a park a pretty decent sized apartments. They have security and we are right next to the hickory hills police department. So they make a couple pass by at night and day, it's nice knowing they are secounds away. There is… See More
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Verified Resident 655521 • 2019 Recommended
Reviewed 06/21/2019
None eventful at the moment but so far so good. Very quiet for the most part and hopefully it stays that way. Set up of property is good and so is the parking. I only wished that the property included WiFi.
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Verified Resident 651792 • 2019 Recommended
Reviewed 06/12/2019
Not applicable. I am not familiar with this community at this time. I can see myself becoming more aquatinted in the near future but currently I am not able to provide desired feedback. This survey should be administered at the half way term of my lease… See More
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Verified Resident 648922 • 2019 Recommended
Reviewed 06/05/2019
So far we have had a great experience here. It's quiet, the apartment is very nice and spacious! The rooms are perfect size. We are pretty private people and value our privacy and we have had no issues with that as well.
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Verified Resident 648930 • 2019 Not Recommended
Reviewed 06/05/2019
I would not recommend anyone to live here. Teenagers who run through the halls banging on people's doors. Yesterday called the police on the next door neighbors. Management knew about the people who lived next door to me, but yet they moved me into that apartment.… See More
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Verified Resident 649129 • 2018 - 2019 Not Recommended
Reviewed 06/05/2019
The community need to value the natural beauty of the area and respect the community neighborhood and to be more courteous to each other. The apartment sizes is spacious just need more upgrades for the cost. Hallways floor and walls. need to be cleaned more. Pet… See More
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Verified Resident 649192 • 2019 Recommended
Reviewed 06/05/2019
Tons of parking spaces, but you're lucky if you find one by your unit. No loud neighbors. Located conveniently near lots of stores. Awesome office staff. Near a police station so I feel safe. Safety patrol on duty.
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Verified Resident 646371 • 2017 - 2019 Not Recommended
Reviewed 05/30/2019
Great the 1st year not so great now. I had a gas leak in my apartment ago and had to leave my apartment for 2 days because they couldn't fix it couldn't cook and i was told i would get a $100 deductions off my rent… See More
The Laurels of Willow Hill Manager05/30/2019
Dear Valued Resident, We are sorry to hear about your experience. I would like the opportunity to discuss this with you individually, please reach out to me in the office during normal business hours. I look forward to talking. Community Manager
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Verified Resident 644436 • 2019 Recommended
Reviewed 05/24/2019
Nice and very quiet, a real seance of community. A lot of kids for my kids to play with. It's close to a lot of good restaurants and good schools. I love the fact that I am minutes away from the forest preserve and I can… See More
The Laurels of Willow Hill Manager05/30/2019
Thanks for taking the time to post a review about your experience.
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Verified Resident 637623 • 2009 - 2019 Recommended
Reviewed 05/08/2019
I absolutely love my home. I feel it's a safe place to raise a family, the community is kept clean, security are on the grounds regularly, the staff is helpful and knowledgeable and my neighbors are respectful.... I've been happy for years
The Laurels of Willow Hill Manager05/30/2019
We are happy to hear that you enjoy the community, and we appreciate your residency. See you around the community.
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Verified Resident 628051 • 2018 - 2019 Not Recommended
Reviewed 04/16/2019
My apartment is very nice and comfortable I have no issues how Mgt handle my concerns. However I must say this the people I share living space with in my opinion do not understand the importance of maintaining your living space. There are a lot of… See More
The Laurels of Willow Hill Manager05/30/2019
Thanks for taking the time to provide your feedback and a 4/5 star rating.
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