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Sanctuary of Lake Villa

851 Sanctuary Drive, Lake Villa, IL 60046
851 Sanctuary Drive, Lake Villa, IL 60046

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Sanctuary of Lake Villa

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (86 Reviews)

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Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/28/2020
The building owner is running a tow scheme towing residential vehicles and permitted visitors. They then refuse to take blame for their own mistakes this building manager needs to be investigated. They want you to call in your visitors vehicles but then they tow them away… See More
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Resident 2018
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Noise
Maintenance
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Safety
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Office Staff
11/10/2018
STAY AWAY - UNLESS YOU LOVE HANGING OUT WITH POTHEADS Moved in first week in August. Since then, have had a cloud of second hand pot smoke seeping into my apartment on a daily basis. It has gotten to the point where I can no longer… See More
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Resident 2012 - 2016
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Noise
Maintenance
Neighborhood
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Grounds
Office Staff
07/15/2016
"This complex is truly a great place to live! The staff is friendly and responsive to any issues. You get to know them first name and as friends. Parking is excellent, plus we have a garage. Features a work out room plus a pool. The pool… See More
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Peter_M • Resident 2014 - 2016
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/04/2016
I have lived in the apartments now for about 18 months and have had nothing but good experiences. I live in the 2 bedroom 2 bath model and I love the layout. With the 9' ceilings, spacious kitchen, washer/dryer in the unit and the bedrooms at… See More
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shyammaggo • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2015
I lived in this community for 1 year and I would highly recommend the apartment to others. Community owner, Mr. Gary and Staff members are really nice, cooperative and helpful. I really appreciate the attitude of all staff members specially Felice. Felice has been so cooperative… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2015
BUGS BUGS AND BUGS!! This place is a nightmare. It has a huge insect problem the staff refuses to do anything about. I cannot handle cockroaches well. The apartments are old and falling apartment. They are very poorly built and have poor insulation. During the winter… See More
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Sanctuary of Lake Villa Manager

06/12/2015

The Sanctuary was built in 2003 and we have been told by other residents that we maintain the property well. We invite anyone to come out and please take a look for yourself. We are proud of our upgraded insulation and building components. We are sorry you had a bad experience with the staff. Our management regularly receives compliments regarding the staff. Our pest control service visits the property every month of the year to service requests made by residents and the common areas. We offer a personal online account to each resident where service requests are submitted to the property. We do not recall ever having a work order for cockroaches from any resident anywhere on the property. Our residents who have experienced ants have had them eliminated in just one or two treatments once a service request was placed.

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2015
Please take my warning seriously, when I saw I do NOT recommend these apartments to ANYONE. I've lived in many apartments over the year and with my job I have to travel from place to place. So I've experienced a lot of different apartments and living… See More
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Sanctuary of Lake Villa Manager

06/12/2015

We are very sorry you were unhappy at The Sanctuary and have had a bad experience regarding your move out. The Sanctuary is built adjacent to a beautiful wetlands area which includes wildlife, birds and insects as part the beauty. Our pest control service visits the property every month of the year to service requests made by residents and the common areas. We offer a personal online account to each resident where service requests are submitted to the property. Our residents who have experienced ants have had them eliminated in just one or two treatments once a service request was placed. At The Sanctuary we understand that each resident has different needs and circumstances. However, we hope you respect us for following our contracts and agreements with each resident consistently. Breaking a lease early is a difficult decision for a resident and we do try to work with each resident within the confines of our agreements. We also send out correspondence regarding move out at different intervals to keep you abreast of your statement of deposit. Possible charges are discussed and noted at move out inspections with each resident and are sometimes priced and billed later than our first estimate. We want nothing more than all of our current, past and future residents to enjoy their stay at The Sanctuary. We will use our skills as a staff to improve The Sanctuary in any way we are able and appreciate the feedback.

bagg10ns • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2015
I written reviews before, all excellent....I wanted to write in particular about Felicia, on staff in the office. Sunday, Feb 1, day of the blizzard, I asked if the office had a snow shovel I could borrow to clean my driveway. Instead of lending it to… See More
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Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/10/2014
Recently, I was awarded a 3 month contract in the area. Desperately needing a "short term" corporate apartment situation I contacted Gary and his team. After providing general information on my contract Gary allowed me to stay for the duration. He reacted expeditiously before my arrival… See More
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Sanctuary of Lake Villa Manager

06/12/2015

Thank you. We are glad you chose The Sanctuary for your short term needs.

Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2014
My wife and I have lived here for two years. We were pleased with how quiet, peaceful and safe our apartment has been. There are double entry with keypad for outside entrance and key for apartment. I have found the garage a good way to beat… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/29/2014
Management does not know how to deal with issues regarding noisy neighbors. They do not want to get involved in resolving any issues. You have to pay for every little thing including using the dish for DirecTV. The water in the unit is hard water so… See More
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Resident 2011 - 2013
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Office Staff
12/22/2013
Large apartments. Friendly office staff. Snow removal could be better. See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/27/2013
I lived at this property for a year, the apartments are very nice I loved the fireplace and the mantle. It is a quiet neighborhood which for me is impotent when looking for a place to call home. The pictures are truthful unlike many others. The… See More
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Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2013
I lived here for a year and enjoyed my time here. The staff are all very courteous and it is a quiet and enjoyable place to live. The only issue I had was parking and the fact that I was not allowed to run my air… See More
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Resident 2011 - 2013
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Maintenance
Neighborhood
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Office Staff
04/21/2013
My apartment is large and nice, with granite counters. Large closet in Master Bedroom. And, the large laundry room is great for extra storage. The surrounding area has great shopping and trails for walking or biking. See More
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Resident 2012
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/27/2012
I've been living here for a month now and only have minor complaints. While I was searching and contacting various complexes, The Sanctuary was the first to impress me. I was contacted the same day by the owner and we had a lengthy conversation about the… See More
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pauldbern • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/09/2012
We ve found the renatl staff to be polite, courteous, respectful and very helpful. All of our needs are met quickly and efficiently. Shortly after moving I had major surgery and was unable to lift anything over 10 pounds. When we move from one garage to… See More
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joannate • Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2012
My experience with the Sanctuary was an overall good one. My wife and I lived there for one year and were pleased with our stay there. There were four minor complaints we have, and one more on the "major" side. Minor 1: Last summer, the pool… See More
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frazier44 • Resident 2004 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2012
I was living at the Sanctuary for 8 years.I loved my Apartment,but it became just to expensive,and the grounds to dirty because tenents did not pick up after they Dogs.The Sanctuary is one of those Places where you move in,BUT DON'T MOVE OUT unless you have… See More
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Michelle1217 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/15/2012
This is the second time I have lived here, liked it so much here when I moved back in town from Florida, this is the first place I called. So, im speaking on experince of living here twice. Office staff are great and very helpful when… See More
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Resident 2009 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2012
The apartment complex is beautiful. Just watch out for -------- from the leasing office she became "extra" ------------------------. See More
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ctandme • Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2012
My family moved in the Sanctuary in October 2011. We have 2 dogs and plenty of walking room for them on the property. The landscape is beautiful. There is always a photo opportunity in the back of the property by the wetlands. WOW!!! Since living here… See More
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ray847 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2012
I am a new resident of The Sanctuary and am thrilled about my new home.Every member of The Sanctuary staff has been a huge help when I have had any question and I can honestly call them my friends.I know that I look forward to my… See More
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Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2011
Rent is overpriced and they wanted to charge me more upon renewing it and this would have been my 2nd renewal!!! I asked very nicely, due to financial circumstances if I could PLEASE have my security within a few weeks since I left the apartment in… See More
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Sanctuary of Lake Villa Manager

08/04/2011

At The Sanctuary we do follow the legal regulations on security deposit refunds. You maintained your apartment very well and no other charges were applied other than the standard carpet cleaning. I am sure you appreciated knowing your carpet had been professionally cleaned prior to you moving into the apartment. We have been providing our renewals with a complimentary carpet cleaning as a gesture of thanks for staying at The Sanctuary another year. Our pool is located in a beautiful setting looking over the wetlands. Just off the pool, inside the clubhouse is a large fitness center and on the main level residents can enjoy the relaxing great room or utilize our conference room and business center. We invite all to come and see what The Sanctuary has to offer for your new home.

Bubbee1 • Resident 2008 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/28/2011
I moved to the Sanctuary in 2008 and loved my apartment. It was truly a sanctuary. The only reason I moved out is because I lived on the third floor (which I loved as geese would fly right past my patio window) and will have knee… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry in Units

Pets

  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,737

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,912

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,746

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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What is security like?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Sanctuary of Lake Villa?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sanctuary of Lake Villa?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Sanctuary of Lake Villa?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Sanctuary of Lake Villa?
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


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Sanctuary of Lake Villa is an apartment in Lake Villa in zip code 60046. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,737 - $1,912. Nearby cities include Lindenhurst, Round Lake Beach, Round Lake Heights, Round Lake Park, and Round Lake. 60046, 60073, 60073, 60073, and 60073 are nearby zip codes.

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Sanctuary of Lake Villa

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    • (Resident photo uploaded on 03/22/2012) Image of Sanctuary of Lake Villa in Lake Villa, IL
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