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Resident · 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/21/2012
I have been renting since 2005 and this place is by far the best complex I have ever lived in. I have been here 1 year and am so impressed with everything they do here. The staff is great. Whenever I forget to pay the rent they call me a day before to remind me and make sure that I'm not late. Most complexes want you to be late in order to get their extra money but this place makes an effort to care -- extremely rare thing to find! My view is gorgeous as well. I live on an apartment right off Deep Lake and everyone that visits me can't believe how lucky I am to see the sunsets and the lake every day. It is quite wonderful to see the beautiful lake and forest preserve right off my balcony when I'm barbequing. I absolutely love it. The parking simply isn't an issue at all. I always find a place no matter what. They did a good job with snow removal this year and they just redid the parking lot concrete to make the place look even better. The only downside I will say is that the washer/dryer in unit is nice but the dryer is pretty bad. You have to run a few cycles for your stuff to get dry or, just don't put a lot in there. Also, the dishwasher leaves a lot to be desired. It works, but sometimes a few pieces of dishes don't get washed like they should. Not enough of a problem for me to even consider moving! The maintenance so far has jumped to help my requests. I've had three requests, one to fix my central air which they did THAT day. Once to fix my screen and one on the light fixtures. The guys are nice and know what they are doing, far cry from what I'm used to. Oh, and lastly, the noise level here is practically perfect. Never an issue with the neighbors below me or around me, especially on work nights. This place is quiet and, if you love nature, you'll love the surroundings. I had renewed my lease here and will continue to do so as long as I work in the area. The complex isn't too far from 94 and Gurnee Mills and Round Lake are really close. Plus there are two Walmart SuperCenters open 24 hours nearby! They also do a nice job in doing background searches on people who move here and they take that very seriously. Obviously it is working. Kudos to the complex on their management and attitude toward their tenants. Great place to live.
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