What are noise levels like at Riverwood Apartments?

The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Riverwood Apartments?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Riverwood Apartments?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.5/5 stars, which is considered being slightly effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 1 Bath and 3 Beds, 1.5 Baths and 3 Beds, 2 Baths

Ratings & Prices for Riverwood Apartments, Lansing, IL

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1.5
Maintenance	1.5
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (137 Reviews)

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Former Resident • 2018 - 2020

02/13/2021

The mice are ridiculously pest control come spray 2-3 times after you complain for months then after 3 months the mice are back... the rent is too expensive and it goes up every year... not to mention your COMED bill gone be high even if your… See More

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Former Resident • 2020

08/01/2020

RUN! I've resided here for a few years and I see the decline. It appears as if they are allowing anyone to move here. In the building I live in someone keeps breaking the door which presents as a safety hazard. I'm not impressed with Riverwood.… See More

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Resident • 2019

04/26/2019

I moved in earlier this month and it has been great. The apartment was very clean and had no major issues the day of move in. I did have two minor things happen with the unit in the first week and the maintenance was out at… See More

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chewona • Resident • 2018

10/09/2018

Dump!All utilities plus 1350 for rent for a roach infestation ,Garbage smelling dump!The elevator broke down twice in less than a year.The carpet was pulled in the first floor due to a water leak and renovation suppose to went into effect over 2months and nothing. Im… See More

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Resident • 2018

09/17/2018

I love it here! I am in an updated building with vaulted ceiling! This apartment is sick! I did have some problems when i first moved here i did have some problems with rodents, but the management team stepped up and had the pest control company… See More

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TiffanyRobinson • Resident • 2017

08/24/2017

With my recent break up and moving with my two month old son, I had to find a place that was both safe and close to my job. I am so happy i found Riverwood Apartments! They are super friendly and have a maintenance on staff… See More

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[email protected] • Resident • 2017

07/14/2017

I been living in Riverwood Apts.Since February in I can say I really love my apartment the complex to me is quiet in the management & leasing agents staff are very professional in the maintance staff fill my work orders in 24hrs or less I Recommend… See More

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Resident • 2017

04/12/2017

I have lived here for a little over a month now and love it! The people in the office are awesome and always answer my calls and send someone to my unit within 24 hours! I have read all the reviews and was hesitant to live… See More

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Resident • 2016

10/01/2016

I moved in earlier this year and actually liked it until recently I started to notice things. A lot of bug infestation stations, including bed bugs had been occurring in my building. They spray for it (which cost at the expense of the tenant for bed… See More

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Resident • 2013 - 2016

04/30/2016

Rodents, roaches in the hallways, huge spiders, fires, thefts, kids loitering, hallways never vacuum or shampooed, buildings falling apart... Walls are dirty in the hallway. Park for the kids is not safe, stay dirty... My child will never play at that park... Security is terrible, fake… See More

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anonymous • vrp • 2014 - 2015

12/31/2015

I have lived here for a year and a half and it's like living in new jack city. The halls are filthy. None cleans the halls no one vacuum the halls garbage is a joke whiskey bottle thrown on the floor on the 1st floor which… See More

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anonymous • vrp • 2012 - 2015

12/28/2015

Riverwoods has a rodent problem. This year i have killed 12 mice and still counting. I have asked management for an exterminator and all i received was a glue trap and steel wool, i guess they want me to move stove and put steel wool down… See More

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Prospective Resident • Visited 2015

09/24/2015

This place has no consideration for their tenants. They let a contractor tow tenants' cars away without giving the tenants proper notification. They even allowed cars of senior citizens who were parked in handicap to be towed. When tenants complained to management, the police were called… See More

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anonymous • vrp • 2014 - 2015

09/22/2015

I have lived here for a little over a year, this was a somewhat decent place until new management took over. The place was not perfect, but the staff were caring and attentive to resident needs. This new staff is unprofessional and disorganized. The apartments have… See More

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Jeffo78 • Resident • 2015

08/12/2015

Place is terrible to work for only one maintenance man for 340 units. Hire and fire every week. Management is dumb the owner is stupid and a liar.

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Resident • 2010 - 2015

06/25/2015

I have been living here for some time now. The in the past year things have been going down hill. Before they had a strict policy on whom could move in here now they don't. At the being of the June I found out the building… See More

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Resident • 2010 - 2015

06/23/2015

I moved in here almost 5 years ago. It was a wonderful place when I moved in. It's still pretty nice but it's kind of anyone living in these buildings now a days. They used to have a strict policy now it's a "whosoever will". The… See More

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Verified Resident 149151 • vrp • 2015

04/24/2015

The Riverwood staff was so nice and helpful. Also the tenants are extremely nice as well. The neighborhood is quiet, peaceful, and clean. My apartment is spacious and beautiful. The building is secured, and parking is available. I feel safe and at "Home".

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Verified Resident 146254 • vrp • 2014 - 2015

04/10/2015

My leasing agent, Catherine Bowman is the friendliest, most outgoing in the leasing office. I think the rent is above market considering everything is electric and nothing is included. The laundry and elevators are good working condition.

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Verified Resident 146145 • vrp • 2015

04/10/2015

Pet friendly a nice area to walk dog neighbors are very friendly and cooperative peaceful environment plenty of parking accommodation plenty of light a nice park for small children swimming pool provided for tenants the bedrooms are roomy no gas bill all electric

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Verified Resident 146002 • vrp • 2008 - 2015

04/09/2015

Challenges in the beginning with past neighbors,but has improved since. Management and staff have been very helpful with my experience here. My puppy is happy too and everyone knows that's very important to me. Address parking lot please See More

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Verified Resident 144941 • vrp • 2013 - 2015

04/06/2015

I like living here. It is peaceful and I feel safe. I would recommend this community to a friend or family. The staff here is very friendly. I like the convenience of the laundry and there is plenty of parking. I plan to live here until… See More

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Verified Resident 141565 • vrp • 2012 - 2015

03/18/2015

Well because this site insists, the two winters i have lived here were horrible the snow removal company does a very poor job year after year it's as if they don't care about the snow as compared to other snow removal that i have seen. On… See More

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Verified Resident 11949 • vrp • 2013 - 2015

03/12/2015

The staff is always friendly. No complaints about the services. They able to answer questions and provide accurate information. I have recommended family and friends to the community. I wish the exercise room will stay open longer. Never was there any issues in the winter with… See More

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Riverwood Apartments Manager

04/18/2013

Dear Resident, Thank you for your feedback! We are pleased to hear that you had a smooth move-in process. We also love to hear how professional our staff has been. Please feel free to contact the Leasing & Management Office if you ever need anything. Enjoy your new home! Best, The Riverwood Management Team

Verified Resident 88753 • vrp • 2014 - 2015

03/05/2015

The office staff is very professional, the maintenance is great. The tenants makes it hard to give a positive review. Poop on the walkways, laundry area machine doesn't work. Loud noise from the tenents apartments. Marijuana smells throughout the building, all the time.

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Riverwood Apartments Manager

01/12/2015

We are sorry to hear your first choice for an apartment was not available. Hopefully, your new apartment is great and you are fully satisfied. Please contact us if you are not satisfied. Best, Riverwood Community Manager

•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,041
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,275
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,271
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

3 Bedrooms, 1 Bathroom

Price
Price
$1,134
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

3 Bedrooms, 1.5 Bathrooms

Price
Price
$1,730
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

3 Bedrooms, 2 Bathrooms

Price
Price
$1,607
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

A relaxing atmosphere and exceptional value await you at Riverwood Apartment Homes. Choose from a uniquely designed one, two, or three bedroom apartment homes, which feature ample closet space, central heat and air conditioning, and fully equipped kitchens with spacious dining areas. Additional apartment features include oversized windows with window treatments, Berber-style carpeting, ceiling fans and individual entry intercoms. As a resident you can choose to relax on your private patio or balcony, or venture out to the community swimming pool & sundeck. If you prefer to stay active, Riverwood Apartment Homes offers a variety of amenities that include a fitness center with free weights, basketball court, playground, and dog walking area. Riverwood Apartment Homes, a pet-friendly community, is professionally managed and offers 24-hour emergency maintenance. Additional storage, elevator access and package receiving are additional conveniences offered to residents. Whether you need to quickly get to school, work, or indulge in retail therapy, Riverwood Apartment Homes provides easy access to I-80, I-94, I-294, shopping, entertainment and much more! So come home to Riverwood Apartment Homes!

Riverwood Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD

Review CountD+

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (137 Reviews)

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Office Staff

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Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time