| Number of reviews in the past 365 days | N/A |
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3649 173rd Ct, Lansing, IL 60438
Ratings & Reviews (135 Reviews)
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Resident • 2019 Recommended
Updated 04/26/2019
Reviewed 04/26/2019
I moved in earlier this month and it has been great. The apartment was very clean and had no major issues the day of move in. I did have two minor things happen with the unit in the first week and the maintenance was out at… See More
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chewona • Resident • 2018 Not Recommended
Updated 10/09/2018
Reviewed 10/09/2018
Dump!All utilities plus 1350 for rent for a roach infestation ,Garbage smelling dump!The elevator broke down twice in less than a year.The carpet was pulled in the first floor due to a water leak and renovation suppose to went into effect over 2months and nothing. Im… See More
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Resident • 2018 Recommended
Updated 09/17/2018
Reviewed 09/17/2018
I love it here! I am in an updated building with vaulted ceiling! This apartment is sick! I did have some problems when i first moved here i did have some problems with rodents, but the management team stepped up and had the pest control company… See More
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TiffanyRobinson • Resident • 2017 Recommended
Updated 08/24/2017
Reviewed 08/24/2017
With my recent break up and moving with my two month old son, I had to find a place that was both safe and close to my job. I am so happy i found Riverwood Apartments! They are super friendly and have a maintenance on staff… See More
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Updated 07/14/2017
Reviewed 07/14/2017
I been living in Riverwood Apts.Since February in I can say I really love my apartment the complex to me is quiet in the management & leasing agents staff are very professional in the maintance staff fill my work orders in 24hrs or less I Recommend… See More
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Resident • 2017 Recommended
Updated 04/12/2017
Reviewed 04/12/2017
I have lived here for a little over a month now and love it! The people in the office are awesome and always answer my calls and send someone to my unit within 24 hours! I have read all the reviews and was hesitant to live… See More
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Resident • 2016 Recommended
Updated 10/01/2016
Reviewed 10/01/2016
I moved in earlier this year and actually liked it until recently I started to notice things. A lot of bug infestation stations, including bed bugs had been occurring in my building. They spray for it (which cost at the expense of the tenant for bed… See More
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Resident • 2013 - 2016 Not Recommended
Updated 04/30/2016
Reviewed 04/30/2016
Rodents, roaches in the hallways, huge spiders, fires, thefts, kids loitering, hallways never vacuum or shampooed, buildings falling apart... Walls are dirty in the hallway. Park for the kids is not safe, stay dirty... My child will never play at that park... Security is terrible, fake… See More
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Resident • 2014 - 2015 Not Recommended
Updated 12/31/2015
Reviewed 12/31/2015
I have lived here for a year and a half and it's like living in new jack city. The halls are filthy. None cleans the halls no one vacuum the halls garbage is a joke whiskey bottle thrown on the floor on the 1st floor which… See More
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Resident • 2012 - 2015 Not Recommended
Updated 12/28/2015
Reviewed 12/28/2015
Riverwoods has a rodent problem. This year i have killed 12 mice and still counting. I have asked management for an exterminator and all i received was a glue trap and steel wool, i guess they want me to move stove and put steel wool down… See More
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Prospective Resident • Visited 2015 Not Recommended
Updated 09/24/2015
Reviewed 09/24/2015
This place has no consideration for their tenants. They let a contractor tow tenants' cars away without giving the tenants proper notification. They even allowed cars of senior citizens who were parked in handicap to be towed. When tenants complained to management, the police were called… See More
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Resident • 2014 - 2015 Not Recommended
Updated 09/22/2015
Reviewed 09/22/2015
I have lived here for a little over a year, this was a somewhat decent place until new management took over. The place was not perfect, but the staff were caring and attentive to resident needs. This new staff is unprofessional and disorganized. The apartments have… See More
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Jeffo78 • Resident • 2015 Not Recommended
Updated 08/12/2015
Reviewed 08/12/2015
Place is terrible to work for only one maintenance man for 340 units. Hire and fire every week. Management is dumb the owner is stupid and a liar.
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Resident • 2010 - 2015 Recommended
Updated 06/25/2015
Reviewed 06/25/2015
I have been living here for some time now. The in the past year things have been going down hill. Before they had a strict policy on whom could move in here now they don't. At the being of the June I found out the building… See More
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Resident • 2010 - 2015 Recommended
Updated 06/23/2015
Reviewed 06/23/2015
I moved in here almost 5 years ago. It was a wonderful place when I moved in. It's still pretty nice but it's kind of anyone living in these buildings now a days. They used to have a strict policy now it's a "whosoever will". The… See More
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Verified Resident 149151 • 2015 Recommended
Updated 04/24/2015
Reviewed 04/24/2015
The Riverwood staff was so nice and helpful. Also the tenants are extremely nice as well. The neighborhood is quiet, peaceful, and clean. My apartment is spacious and beautiful. The building is secured, and parking is available. I feel safe and at "Home".
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Verified Resident 146254 • 2014 - 2015 Recommended
Updated 04/10/2015
Reviewed 04/10/2015
My leasing agent, Catherine Bowman is the friendliest, most outgoing in the leasing office. I think the rent is above market considering everything is electric and nothing is included. The laundry and elevators are good working condition.
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Verified Resident 146145 • 2015 Recommended
Updated 04/10/2015
Reviewed 04/10/2015
Pet friendly a nice area to walk dog neighbors are very friendly and cooperative peaceful environment plenty of parking accommodation plenty of light a nice park for small children swimming pool provided for tenants the bedrooms are roomy no gas bill all electric
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Verified Resident 146002 • 2008 - 2015 Recommended
Updated 04/09/2015
Reviewed 04/09/2015
Challenges in the beginning with past neighbors,but has improved since. Management and staff have been very helpful with my experience here. My puppy is happy too and everyone knows that's very important to me. Address parking lot please See More
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Verified Resident 144941 • 2013 - 2015 Recommended
Updated 04/06/2015
Reviewed 04/06/2015
I like living here. It is peaceful and I feel safe. I would recommend this community to a friend or family. The staff here is very friendly. I like the convenience of the laundry and there is plenty of parking. I plan to live here until… See More
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Verified Resident 141565 • 2012 - 2015 Recommended
Updated 03/18/2015
Reviewed 03/18/2015
Well because this site insists, the two winters i have lived here were horrible the snow removal company does a very poor job year after year it's as if they don't care about the snow as compared to other snow removal that i have seen. On… See More
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Verified Resident 11949 • 2013 - 2015 Recommended
Updated 03/12/2015
Reviewed 04/12/2013
The staff is always friendly. No complaints about the services. They able to answer questions and provide accurate information. I have recommended family and friends to the community. I wish the exercise room will stay open longer. Never was there any issues in the winter with… See More
Riverwood Apartments Manager18/18/2013
Dear Resident, Thank you for your feedback! We are pleased to hear that you had a smooth move-in process. We also love to hear how professional our staff has been. Please feel free to contact the Leasing & Management Office if you ever need anything. Enjoy your new home! Best, The Riverwood Management Team
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Verified Resident 88753 • 2014 - 2015 Not Recommended
Updated 03/05/2015
Reviewed 08/11/2014
The office staff is very professional, the maintenance is great. The tenants makes it hard to give a positive review. Poop on the walkways, laundry area machine doesn't work. Loud noise from the tenents apartments. Marijuana smells throughout the building, all the time.
Riverwood Apartments Manager12/12/2015
We are sorry to hear your first choice for an apartment was not available. Hopefully, your new apartment is great and you are fully satisfied. Please contact us if you are not satisfied. Best, Riverwood Community Manager
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Verified Resident 56170 • 2014 - 2015 Not Recommended
Updated 03/05/2015
Reviewed 03/07/2014
It's a very nice community although last spring I felt some safety concerns. Overall I am considering renewing my lease if I don't find a place that has lower rent in a safe community. Also there isn't adequate light and AC in my apartment. I don't… See More
Riverwood Apartments Manager30/30/2014
Dear Resident, We're so happy that you have enjoyed your stay at Riverwood and would recommend it! We hope to continue making your stay quiet and relaxing. Please do not hesitae to call the management office if you have any problems. Best regards, The Riverwood Team
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Verified Resident 137413 • 2014 - 2015 Not Recommended
Updated 02/25/2015
Reviewed 02/25/2015
this has been a very bad experience with the heating and the com ed bill, I am not sure if i will continue to live in this apartment for a long lenght of time. the office staff is friendly and nice and respectful. My encounter with… See More
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