Ratings & Prices for Arboretum Villages, Lisle, IL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	3.9
Office Staff	4.6
Maintenance	4.6
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	4/5

Review Count

Number of reviews in the past 365 days	40

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	6.95 days

Ratings & Reviews (344 Reviews)

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Verified Resident • vrp • 2015 - 2021

Updated Review

02/22/2021

Very pleasant and quiet apartment building. Staff makes sure that the common areas are kept clean and in repair. One thing I would add is with all of the delivery service coming to the building some can't find the main door and use either the north… See More

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Arboretum Villages Manager

02/23/2021

Thanks so much for the feedback! We are happy to hear that you are enjoying our community. We also appreciate all suggestions from our residents to make their living experience easier. Hopefully the new, larger building address plates that were recently installed will help delivery drivers find their way. We are also is the process of renovating our package room at the clubhouse. Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

Previous Review

· 09/10/2020

Verified Resident 20490 • vrp • 2009 - 2020

Updated Review

07/13/2020

This is a caring and pleasant community to live in. I've lived here coming up on 11 years. Events for the residents and the grounds are simply well kept and beautiful. I would recommend this community to friends and family See More

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Arboretum Villages Manager

07/13/2020

We are so happy to hear this! Your satisfaction with your home/the community is our number one priority. Please let us know if you need anything. We can be reached at (630) 852-4505.

2 Previous Reviews· Last

Verified Resident • vrp • 2016 - 2021

Updated Review

01/27/2021

Great place to live. Rent is a little steep compared to other rental communities in the area that offer the same or additional amenities. Apartment upgrades are nice but window, furnace, & pipes are very outdated. See More

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Arboretum Villages Manager

01/29/2021

We appreciate your feedback. Thank you! We are happy to hear that you are enjoying living with us. Please feel free to contact our office, (630) 852-4505, if you would like to discuss your windows, furnace & pipes. We would be happy to send maintenance to your home.

3 Previous Reviews· Last 01/11/2021

Verified Resident • vrp • 2020 - 2021

01/27/2021

Great apartment. Sometimes the smell of weed gets into the apartment when the neighbors are smoking. The apartment is very affordable and in a very convenient location as well. No deal breaker complaints.

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Arboretum Villages Manager

01/27/2021

Thank you for providing your feedback! We are always happy to hear that our valued residents are enjoying living at our beautiful community. Please do not hesitate to reach out to our office, (630) 852-4505, if you would like to discuss your neighbors and how we can help.

Verified Resident • vrp • 2018 - 2021

Updated Review

01/06/2021

I have been living at the Arboridium Apartments in different buildings for a total of about 7 years . Friendly neighbors and staff my building is quiet. I am close to work and close to mall, groceries stores See More

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Arboretum Villages Manager

01/06/2021

Thank you for your feedback and thank you for being a valued long time resident! I am happy to hear that you are enjoying our beautiful community. Please do not hesitate to contact us with anything you may need.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2013 - 2021

Updated Review

01/04/2021

It's cheap and well maintained. Not much more you could ask for. Some apartments need updating. The complex is very quiet and good for kids. Issues are solved promptly and the staff does care about the complex as a whole.

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Arboretum Villages Manager

01/04/2021

Thank you for your feedback! We are happy to hear that you are enjoying our beautiful community and the level of service you have received. We offer standard to fully renovated apartment homes here at Arboretum Villages. If you are interested in finding out more about our renovated homes, please do not hesitate to contact our office. Have a great day!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

12/18/2020

very nice community. staff and maintain are very good to take care of any problems as they arise. no complaints. I would recommend this complex to a friend. people here are very friendly and are considerate of one another.

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Arboretum Villages Manager

12/18/2020

We appreciate your feedback. We are happy to hear that you are enjoying living at our beautiful community. Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

Verified Resident 306364 • vrp • 2016 - 2020

12/14/2020

Service is quick and the workman ship is above average. I am enjoying the dog park and the wonderfully landscaping. My family and feel very save. We like the location. It is close the tollway. The pool very nice.

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Arboretum Villages Manager

12/14/2020

Thank you for your feedback. We are happy to hear that you are enjoying the service, surroundings and amenities here at our beautiful community! Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

Verified Resident 850606 • vrp • 2020

12/07/2020

Great community so far! Very quiet and clean.Maintenence responds quickly. I moved in sept 2020 and so far it's great. Very friendly community. I would definitely recommend these apartments to others. See More

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Arboretum Villages Manager

12/08/2020

Thanks so much for your feedback and welcome home! We are happy to hear that you are satisfied and enjoying living at our community. Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

Verified Resident 844230 • vrp • 2019 - 2020

11/16/2020

Pleasant, quiet, great staff - maintenance issues are always addressed quickly & staff is easy to contact regarding any issues. I'm moving out of state for a job but if I weren't I'd definitely be staying here.

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Arboretum Villages Manager

11/17/2020

Thank you for your feedback and being a valued Arboretum Villages resident. Good luck with your new job!

Verified Resident 22498 • vrp • 2008 - 2020

03/13/2020

Accessible and close to major transportation routes, shopping (food, clothing, bookstores), restaurants, local parks and recreational facilities, churches, schools (elementary, high school, and higher education), and major employers.

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Arboretum Villages Manager

06/23/2020

Thank you for your review of our community. Please let us know if you need anything. We can be reached at (630) 852-4505.

Verified Resident 276527 • vrp • 2011 - 2020

11/04/2020

No comment. Really no comment. Text to satisfy the badly designed survey. Text to satisfy the badly designed survey. Text to satisfy the badly designed survey. Text to satisfy the badly designed survey.

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Arboretum Villages Manager

11/04/2020

Thank you for providing your feedback. I apologize that you are not happy with the design of our survey. I urge you to contact our office, (630) 852-4505, so that we can discuss what you are not satisfied with. We look forward to speaking with you.

Verified Resident 838640 • vrp • 2018 - 2020

11/02/2020

Great community, great staff, friendly neighbors, great area, close to alot of shopping and dinning! The apartmemts are spacious and beautiful! Especially the newly renovated ones! Feels like home! I highley recommended if you are looking for a friendly beautiful community!

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Arboretum Villages Manager

11/02/2020

Thank you for your feedback. We are so happy to hear that you are enjoying living at our beautiful community! Please do not hesitate to contact our office, (630) 852-4505, with anything you may need.

Verified Resident 645036 • vrp • 2019 - 2020

10/30/2020

I love it here at arboretum villages. The office staff is friendly and always answers any questions when needed. Jeff in maintenance is awesome! Everyone here waves or says hi to each other in passing. Very friendly staff and neighbors.

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Arboretum Villages Manager

11/02/2020

We are so happy to hear that you are enjoying living with us! Please don't hesitate to reach out, (630) 852-4505, with anything you may need. We appreciate your feedback.

Verified Resident 563044 • vrp • 2008 - 2020

10/19/2020

Have lived in this community for over 10 years. The two story buildings are better than the 4 story buildings. If you don't like noise, do not move to the four story bldg. facing the expressway --- very noisy. If landscaping is your thing, you'll like… See More

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Arboretum Villages Manager

10/19/2020

Thank you for your feedback. We appreciate it. We also thank you for being a resident of Arboretum Villages for over 10 years! Please do not hesitate to contact our office, (630) 852-4505, with anything you may need.

Verified Resident 832797 • vrp • 2020

10/15/2020

I have live at Arboretym Villages for only 3 months, but so far it has been a good experience. Maintainence has done a great job of completing work orders & the office staff was very easy to work with during the application & move in process.… See More

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Arboretum Villages Manager

10/16/2020

Thank you for providing your feedback. We are so happy to hear that, overall, you for happy living at our beautiful community! I wish we could reconfigure our laundry rooms to make them bigger but, unfortunately, the building design does not allow this. The app. is great to use on the new machines, I'm glad you like it. If you would like to contact our office with your building number, we would be happy to take a look at the dryer issue you mentioned. We are also planning further landscaping improvements and redesigns coming in 2021. Please do not hesitate to contact our office with anything you may need.

Verified Resident 21275 • vrp • 1999 - 2020

06/29/2020

As you can see from the years I have lived here, I have been very pleased with the management of this community. The office personnel and the maintenance staff are very responsive to the tenants needs.

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Arboretum Villages Manager

06/30/2020

I am so happy to hear that you have been satisfied with the level of service you have received. It's what we are here for! Please continue to reach out to us, (630) 852-4505, with anything you may need.

Verified Resident 827130 • vrp • 2018 - 2020

10/02/2020

From even before my actual move Arboretum Villages, I was welcomed into the community by office and maintenance staff, and by some residents when on the tour of the property. The application process was pleasant and efficient and everything I needed to know was well explained… See More

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Arboretum Villages Manager

10/05/2020

We are so happy to hear that you are enjoying our beautiful community in more ways than one! Please do not hesitate to reach out to our office, (630) 852-4505, with anything you need.

Partick • Former Resident • 2019 - 2020

09/12/2020

Within 7 days of moving in my wife was covered in bed bug bites and we had a massive infestation in our unit. My wife and I had no pets at the time and we had moved from a luxury living complex with wood flooring, so… See More

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Arboretum Villages Manager

09/16/2020

I am very sorry that you were unsatisfied with your experience at our community. We do need to follow all of our company policies and I am sorry that you did not agree with them. Bed bugs are a rear occurrence here. They can occur anywhere/in any dwelling. However, our exterminator uses processes which we follow (with the few cases we have had here over the past 5 years) to determine, without a doubt, the source. When this occurs, the resident is charged. I do apologize for the cost but like any damage charge, they are billed back to our residents at move out. I do wish you both the best in the future. Thank you for your feedback.

Resident • 2016 - 2020

09/02/2020

There are ups and downs to this place. With declining service, I don't think it's worth the high rent prices anymore. I've lived here for some time in two different units. When I first moved in, management was personable and friendly, happy to accommodate requests or… See More

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Arboretum Villages Manager

09/02/2020

I am truly very sorry to hear that your experience has not been an overall positive one. I would encourage you to reach out to the office so that your issues can be discussed in greater detail. Resident satisfaction is our number one priority. While we must abide by our policies at all times, we also strive to help our valued residents in every way we can. Our maintenance team walks our 18 buildings on a weekly basis to handle lights and general upkeep. We encourage our residents to let us know when they see something that needs to be taken care of since we cannot be in all places throughout our large community every day. We will be happy to address any/all needs at that time. I do apologize for the fire system. We are directly connected to the fire department, which is a great thing, however when our system experiences trouble and needs maintenance (like all systems do from time to time) it will signal to let us know. The fire system cannot be disconnected due to its nature of installation and monitoring at any time. I'm also very sorry to hear that you have had trouble with our elevators. Hopefully our fully replaced/renovated elevators are no longer giving you trouble. Again, I encourage you to contact our office. We are here to help in any way we can. Thank you for your feedback.

Verified Resident 800356 • vrp • 2018 - 2020

08/05/2020

Great staff, quick and friendly maintenance team, and a beautiful place to live! Lynn went above and beyond to make our move in experience go as smooth and easy as possible from a horrible situation. Jeff and his maintenance team are the best and always look… See More

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Arboretum Villages Manager

08/06/2020

Thank you for the feedback. I am so happy to hear that we are making your living experience a great one! Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

Verified Resident 797668 • vrp • 2020

07/29/2020

It has been a smooth experience so far. I have not had any major issues. Overall the place is well maintained and quiet. Everyone who works there and lives there seems extremely friendly. They are good at disseminating information and keeping residents informed.

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Arboretum Villages Manager

07/30/2020

Thank you for your feedback. We are always so happy to hear that our residents are enjoying their living experience with us. Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

Verified Resident 796700 • vrp • 2020

07/27/2020

I love this community. There was a burst pipe issue and they responded very quickly and efficiently. When they knew our tub/shower wouldn't be up and running until the next day, they gave us a key to be able to shower in one of their model… See More

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Arboretum Villages Manager

07/27/2020

Thank you for your feedback. I am sorry to hear that you experienced a rather large plumbing issue but so happy to hear that our maintenance team took care of the issue, and your needs, to your satisfaction. We are also glad to hear that you are happy living at our beautiful community. Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

anonymous • vrp • 2002 - 2007

05/09/2007

We have a nice large apartment in quiet section. It is a pretty nice, safe place to live if you can tolerate management with no consistent Customer Service skills! They fluctuate from kind of friendly to severely punitive. The manager works very little and always looks… See More

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Verified Resident 376674 • vrp • 2016 - 2020

07/11/2020

Nice place to live. Buildings a bit older but very spacious. Grounds are nice with pretty landscapping, a pond and seating by pond and park. People seem friendly and all different ages living here. Maintenance is quick when there is an issue. See More

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Arboretum Villages Manager

07/13/2020

Thank you for your feedback! We are very happy to hear that you are enjoying living at our wonderful community and are satisfied with the level of service you have received. Please let us know if you need anything. We can be reached at (630) 852-4505.

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking
Garage

General

24-Hour Management Availability
Additional Storage
Beautiful Landscaping
Bike Racks
Carpet
Ceiling Fan
Ceramic Tile Baths with Spacious Vanity
Clubhouse
Courtyard
Digital Thermostats
DishWasher
Dog Park
Elevator
Faux Wood Flooring
Fitness Center
Free Weights
High-Speed Internet
Microwave
Nine Large Floor Plan Options
On-Site Maintenance
On-Site Management
Open Concept Renovated Floor Plans with USB Outlets
Package Receiving Service
Playground
Pond View
Pool
Premium Appliances
Private Balcony/Patio
Public Transportation
Recycling Program
Spacious Rooms with Abundant Closet Space
Sundeck
Volleyball Court
Window Coverings

Pets

Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: There will be additional pet rent and a refundable pet deposit. Does not apply to Service and Support Animals.
Cats Allowed
Restrictions: Breed restrictions apply.
Comments: There will be additional pet rent and a refundable pet deposit. Does not apply to Service and Support Animals.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
780
Available
Avail.
N/A
Model
Birch

View Floor Plan

Price
Price
N/A
SQ. FT.
860
Available
Avail.
N/A
Model
Pine

View Floor Plan

Price
Price
$1,125 - $1,710
SQ. FT.
725
Available
Avail.
3 Units
Model
Elm

View Floor Plan

Price
Price
$1,197 - $1,552
SQ. FT.
780
Available
Avail.
2 Units
Model
Oak

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,136
Available
Avail.
N/A
Model
Magnolia I

View Floor Plan

Price
Price
N/A
SQ. FT.
1,136
Available
Avail.
N/A
Model
Magnolia II

View Floor Plan

Price
Price
$1,375 - $2,290
SQ. FT.
1,024
Available
Avail.
2 Units
Model
Maple

View Floor Plan

Price
Price
$1,565 - $2,310
SQ. FT.
1,224
Available
Avail.
1 Units
Model
Redwood

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Unwind by our sparkling pool, at the fitness center, or simply by enjoying free Wi-Fi in our Cyber Cafe! Our pet friendly community boasts well-manicured landscaping, spacious 1, 2 and 3 bedroom floor plans and designer upgrades. Easy access to I-88, I-355, Route 34, Route 53, I-294 for commuting or close to numerous shopping and dining venues. Our friendly, award winning, long term professional management and maintenance team look forward to taking great care of you. Arboretum Villages won the National SatisFacts Resident Satisfaction Award and the ApartmentRatings Top Rated Communities Award in 2019!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 04:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Arboretum Villages?
The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Arboretum Villages?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How safe is Arboretum Villages?
The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 6.95 days to their community reviews in the past year.

Who manages Arboretum Villages?
Heartland Realty Investors, Inc.

What is the pet policy at Arboretum Villages?
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: There will be additional pet rent and a refundable pet deposit. Does not apply to Service and Support Animals.
Cats Allowed
Restrictions: Breed restrictions apply.
Comments: There will be additional pet rent and a refundable pet deposit. Does not apply to Service and Support Animals.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths